scholarly journals Consumer Expectations on Supermarkets in Organized Retailing

2022 ◽  
Vol 40 (S1) ◽  
Author(s):  
DE. VIJAYA DEEPIKA ◽  
N KANNAN

The study emphasise on the consumer expectations on supermarkets in organised retailing and factors which acts as driving force for consumers to opt for the same, with reference to Chennai city. The sample size is 120 respondents who were retail customers of Supermarkets under Non- Probability Judgment Sampling method.  The growth of Supermarkets of India in recent years has been witnessed due to increased consumer expectations. As most of the retail segments try to find their way to come out of the COVID-19 pandemic, it must be noticed that the consumers are already evolving at great speed in their expectations in all fields. At the pandemic situations, people try to venture out most importantly for essential items with the available outlets, taking care of all safety measures. The immediate next option available for consumers is online shopping. The blowout of virus has not only changed the way how consumers shop, but also their buyer behaviour pattern and what they actually expect from retailers. By 2025, India is expected to become the world’s third largest economy as it is experiencing the world’s fastest growing economies. According to various reports, it is known that these new spending and shopping patterns is expected to continue even after the crisis comes down. With more developments as well as challenges in the field of organized retailing, consumer preferences are changing from region to region.

2019 ◽  
Vol 118 (7) ◽  
pp. 82-94
Author(s):  
DR.C. KATHIRAVAN ◽  
DR.M. MANIVANNAN ◽  
E.CHANDRA MOULI ◽  
A. RAJASEKAR

The data were collected using personal interview method and a total of 455 employees who were in some aspect knowledge management in banks and identified through multistage random sampling method. Multistage random sampling technique is a probability sampling type where available study topics employ future topics from among their contacts. The study was limited to Chennai city of Tamil Nadu. The analysis found that banks employees moderately perceived towards factors of knowledge management such as knowledge utilization, information technology, knowledge motivation, knowledge storage, knowledge sharing enablers and knowledge creation. Hence, it is concluded that training program is important for the survival of knowledge management. It is also imperative for effective of employees’ job performance.


2017 ◽  
Vol 19 (2) ◽  
pp. 192 ◽  
Author(s):  
Lorentia Shierly ◽  
Sabrina Sihombing

Online shopping has grown popularity over the years because of its convenient and can often save money for buyers. There are two main factors that can affect a person to do shopping online: internal factors and external factors. Previous research often focuses on one factor only, that is, internal or external factors in influencing online shopping. Therefore, this research attempts to integrate both internal (i.e., personal innovation and hedonic motivation) and external factors (i.e., web design and eWOM) in predicting attitude and intention to buy online. Data was collected by using questionnaires with non-probability sampling method. The number of respondents was 228 respondents. Data was then analyzed by Structural Equation Modeling (SEM). Results showed that four out of five hypotheses are supported. Specifically, the results showed that personal innovation is not a significant predictor of attitude toward online shopping. This study also provides research limitations and suggestions for further research.


2021 ◽  
Vol 16 (1) ◽  
pp. 37-46
Author(s):  
Kevin Ewaldo Kahimpong

Lampung is one of the provinces that has various tourist objects, one of which is the Deer Breeding in Wan Abdul Rachman (WAR) Grand Forest Park (Tahura). Its use as a tourist attracts visitors to come and have recreation. As one of the efforts for sustainable use, it is necessary to carry out an economic valuation. The purpose of this study was to calculate the willingness to pay visitors to the Deer Breeding in Tahura WAR using the willingness to pay method and to estimate the revenue received from the tourist attraction of Tahura WAR Deer Captivity. The method used in this research is the willingness to pay method with the contingent valuation method (CVM) and the total revenue method. The research was conducted from February to March 2020. The respondents selected regarding the purposive sampling method that was 100 people. The results showed that the average value of the willingness to pay visitors in Tahura WAR Deer Breeding was Rp. 12.900,-/person/visit, and acceptance of the Tahura WAR Deer Breeding was Rp. 27.552.00.000,-/year the value obtained from the willingness to pay visitors to a hypothetical market in the form of making deer conservation education packages.


Online based purchasing is the way toward buying products and enterprises from traders who sell them online through Internet. Since the rise of the World Wide Web, sellers have tried to offer their items to individuals who browser the Internet. Customers can visit online stores from their homes and shop comfortably. Presently a day shopping has turned out to be mainstream among individuals through browsing which has increased their web knowledge and effective utilization of internet. So internet shopping has become accustomed to the buyers which made the researcher to study the perception on internet based shopping. The principle aim of the this research is to find out the opinion of the respondents towards internet shopping. These days, there has been a flood in web based shopping. The Internet has been utilized by clothing organizations to sell their items and advance their brands. As an ever increasing number of individuals purchase attire on the web, there have been an expanding number of inquires about.


2021 ◽  
Vol 20 (2) ◽  
pp. 107-113
Author(s):  
I Nengah Wirata

The use of digital marketing for tourism development must be supported by the implementation of various event activities that can attract visitors to come to enjoy various cultural attractions. Visitors who are satisfied with the events that are presented will have an impact on influencing others. The purpose of this study is to compare the effectiveness of conventional media and digital marketing on the interest of visitors to the Bali Blues Festival Nusa Dua Bali. This research was conducted with a quantitative approach by taking a sample of 100 people and using a non-probability sampling method with a purposive sampling technique. The data analysis tool used was simple linear regression analysis using the SPSS program. Version 23.0. The results show that digital marketing media has a higher level of effectiveness than conventional media with a difference in the percentage of contribution in attracting visitors to the Bali Blues Festival Nusa Dua Bali by 14%.


2021 ◽  
Vol 12 (6) ◽  
pp. 3272-3284
Author(s):  
RKAR Kariapper

Online shopping isasasas buying products or services via the internet using a computer or mobile platform. It provides a different policy and environment to both consumers and suppliers for having business activities in a digital environment than a traditional way. Some countries are highly adopted and utilizing online shopping for their day to day operations. There are some differences among countries in consumers’ buying behavior toward online shopping, which may be the reason for comfortability and reliability about the procedure and policies of digital environments. Online shopping is one of the convenient and best solutions for the busy life of today’s world. This study aims to identify those options for why users select online shopping rather than traditional shopping. The research model explained and predicted the behavioral intention and attitude towards online shopping. The convenient sampling method was used to select the sample units, and the Snowball sampling method was used to identify online shopping users. The questionnaire consists of two main sections. The first section analyzes the demographic factors related to online shopping. The second section included TAM variables. among the participants, 35(56%) were males, and 27(44%) females. The majority of 31(50%) of the online shopping users were between 25 to 30 years, and the rest (6%) were above 40 years. As expected, the experience of online shopping almost 34% of the respondents have less than ten years. Whereas the rest differ in their online shopping experience, those who used online shopping for 1-3 years stood at 31%. Moreover, 24% of the respondents have 3-5 years’ experience. Only a few respondents have more than five years’ experience. It stood for 11%. This study revealed that users comprehensively supported online shopping behavior except for four hypotheses. Thus, it could be concluded that people prefer online shopping because of their knowledge, usefulness, and attitude towards online shopping. The relation between attitude and behavioral intention is strongly positive and significant.


2020 ◽  
Vol 16 (1) ◽  
pp. 21-30 ◽  
Author(s):  
Larry Sau Kei Leung

The importance of positive word of mouth (WOM) and repurchasing in competitive online retail environments demands their further study. Although customer satisfaction has been found to drive positive WOM and repurchasing, limited research has explored what type of customers feel more satisfied with online shopping. It was anticipated that the convenient nature of online shopping would better match the conscientious personality traits of customers with earlier sleep and wake times. Data collected from 334 Indian college students participating in this study using a snowball sampling method were analysed by multiple regression. As hypothesised, based on self-congruency theory, customers with earlier sleep and wake times were found to feel more satisfied with online shopping, which in turn enhanced their positive WOM and increased repurchase intention. Theoretical and managerial implications are discussed.


2021 ◽  
Vol 11 (S.I.2) ◽  
Author(s):  
Andreea Daniela TUDOR

The COVID-19 pandemic had and it’s still having a big impact on mobility since the end of 2018, when it started. Public transportation was already facing issues in all the big metropolitan cities where many people are in the same space at the same time. If we add the COVID-19 consequences and rules, public transit is the main barrier for community members to go back to their daily routines being safe and comfortable. This paper presents the changes in the public transport sector since COVID-19 started and aims to explore the consequences and possible alternatives to mitigate the impact of the pandemic crisis. As research method I decided to analyze and summarize numerous primary sources along with the public transport operators’ official websites. Both quantitative and qualitative data were used by doing a comprehensive research in ProQuest Central, Coronavirus Research Database, Elsevier ScienceDirect and Web of Science. The results suggest that reduction of mobility has been the first measure to slow the growth of the worldwide COVID-19 cases. However, the transport limitations don’t have the same impact for all modes of transport, public transport having one of the most considerable decline so far. In Bucharest, the public transport operators have imposed safety measures such as mask wearing, periodic cleaning, transparency and access to the information. Those aspects are important, but sometimes not sufficient to fight against the pandemic. What this research does is to come and complete the set of safety measures focusing on mitigating the spread of the SARS-CoV-2 virus and increase the safety of the people while using public transport vehicles.


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