scholarly journals Total Quality Management in the food industry – Current situation and potential in Germany

2009 ◽  
Vol 3 (3-4) ◽  
pp. 83-87
Author(s):  
Clemens Morath ◽  
Reiner Doluschitz
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Food Industry ◽  
Total Quality ◽  
Research Project ◽  
Management Tools ◽  
Business Excellence ◽  
Tools And Techniques ◽  
And Control ◽  
A Company

The requirements in terms of information availability, risk precaution and control in the food industry continue to increase. In this context the interest of companies in the Total Quality Management (TQM) approach is also increasing. This development attracts notice to Business Excellence and connected systems. Similarly, various quality management tools and techniques are available. In this regard a research project analyzed to what extent the companies in the food industry apply different activities of the TQM scheme. The research calculates the importance that the companies attach to different requirements of TQM and how they implement them. Additionally, statistical analysis provides evidence that there is a positive correlation between the implementation of the activities of TQM and the medium- to longterm success of a company. In this article the methodology and major findings of this research project are presented.

scholarly journals Total quality management tools and techniques for improving service quality and client satisfaction in the healthcare environment: A qualitative systematic review

2022 ◽  
Vol 131 ◽  
pp. 02009
Author(s):  
Dana Grossu-Leibovica ◽  
Henrijs Kalkis
Keyword(s):  
Patient Satisfaction ◽  
Quality Management ◽  
Service Quality ◽  
Total Quality Management ◽  
Client Satisfaction ◽  
Total Quality ◽  
Healthcare Organizations ◽  
Management Tools ◽  
Healthcare Settings ◽  
Improve Service Quality

The aim of the given research is to analyse total quality management tools for improving service quality and client satisfaction in healthcare settings through a systematic qualitative review. Data was collected through the web of sciences (WOS), Scopus, EBSCO, PubMed, and Medline. Initially, we found 573 articles from all the sources, but after eliminating the non-relevant articles, only 24 usable articles were finalized. Furthermore, 12 articles were purely related to TQM, service quality, and client satisfaction. This study concludes that TQM practices and tools improve service quality and client satisfaction in healthcare organizations. This study provides excellent managerial and practical insights. Managers should implement the TQM tools to improve service quality and client satisfaction. This way, customer satisfaction is enhanced, and patient satisfaction is improved, leading to high operational and overall performance. This study also reveals a need for further studies to clarify the role of TQM tools on service quality and patient satisfaction.

A literature review on total quality management (models, frameworks, and tools and techniques) in higher education

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Naga Vamsi Krishna Jasti ◽  
V. Venkateswaran ◽  
Srinivas Kota ◽  
Kuldip Singh Sangwan
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Literature Review ◽  
Total Quality Management ◽  
The Body ◽  
Total Quality ◽  
Research Methodologies ◽  
Content Type ◽  
The Usa ◽  
Tools And Techniques

PurposeThe purpose of this paper is to analyze the evolution of total quality management (TQM) models, frameworks, and tools and techniques in higher education (HE) over the last thirty years from 1991 till 2020, based on a literature reviewDesign/methodology/approach30 articles from 52 journals were used to perform this detailed literature review. For the detailed analysis, the focus was only on articles related to TQM in higher education and specifically related to models, frameworks and tools and techniques. The study has investigated the growth of research articles, research streams, research methodologies, models and frameworks in the higher education sector and tools and techniques related to those.FindingsThis review addresses the progress and gaps in the application of TQM in HE, including the shift in global research in this area from the USA and Europe to Asia in recent years. The articles have been classified into four research methodologies and two research streams which have been reviewed in detail. The findings include reasons for multiple models/frameworks in HE proposed by researchers over the years and the importance of tools and techniques used in TQM implementation.Originality/valueThis study, which tries to bring a perspective to the main trends in TQM application to higher education wrt models, frameworks, tools and techniques over the last thirty years, is expected to add to the body of knowledge in this area and help future researchers to focus on the relevant areas identified in this paper.

scholarly journals TQM: The Quality Imperative

1991 ◽  
Author(s):  
William Smitley ◽  
Teri Yanovitch
Keyword(s):  
Quality Improvement ◽  
Quality Management ◽  
Total Quality Management ◽  
Continuous Quality Improvement ◽  
Successful Implementation ◽  
Senior Executive ◽  
Total Quality ◽  
Continuous Quality ◽  
Tools And Techniques

A wide variety of methods, tools, and techniques currently exist to assist companies enhance quality. However, many of them do not bring about substantiative improvement. The reasons are varied but usually begin with a lack of senior executive commitment and leadership. This paper explores the concepts and actions that are needed to change the culture of an organization to one of continuous quality improvement. It provides the outline for successful implementation of Total Quality Management (TQM) in any corporation. Paper published with permission.

scholarly journals Reduction of cost in castings by the method of radiographic test

2018 ◽  
Vol 7 (2.8) ◽  
pp. 320
Author(s):  
T Soundharya ◽  
N V. Dhandapani
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Cost Reduction ◽  
Developing Nations ◽  
Casting Defects ◽  
Total Quality ◽  
Bottom Line ◽  
Management Tools ◽  
Complex Process ◽  
The Cost

Foundry in developing nations endures from low quality and low output due to the incidence of defects that may occupy single or multiple causes. Hence casting is a process of uncertainty. It is not an easy task, since casting is a complex process and has connections among various process and operations. Casting defects can negatively impact the bottom line of a foundry. Here an attempt is made cost cutback of castings in radiographic test. There are many defects which can be identified through radiographic test and these defects are reduced or remedied by means of welding. This study focuses about the cost reduction of castings by means of “Total quality management tools”.

Best-Practice of Reducing Risk through a Culture of Total Quality Management

2014 ◽  
Vol 3 (3) ◽  
pp. 55-63
Author(s):  
Dennis Bialaszewski
Keyword(s):  
Project Management ◽  
Quality Management ◽  
Total Quality Management ◽  
Best Practice ◽  
Total Quality ◽  
Management Tools ◽  
Management Software ◽  
Risk Of Failure ◽  
Management Processes ◽  
Met Expectations

There have been many projects that have not met expectations or have completely failed. Yet, these projects that have not reached a desired outcome may have undergone extensive planning. However, the planning for these failed projects may have omitted some critical concepts. These projects may have employed technical tools such as Gant Charts or current project management software while neglecting the use of appropriate project management tools or neglected incorporating Total Quality Management (TQM) concepts. The purpose of this paper is to demonstrate, through practitioner reflection with an example, how the risk of failure may be reduced through the employment of TQM principles. The 14 points for TQM are reviewed and related to the project management processes.

Quality Management Approach to Workload and Performance Evaluation

2020 ◽  
pp. 88-107
Author(s):  
Eman A. Zabalawi
Keyword(s):  
Performance Evaluation ◽  
Quality Management ◽  
Total Quality Management ◽  
Management Approach ◽  
Total Quality ◽  
Planning Stage ◽  
Continual Improvement ◽  
Stage Process ◽  
And Performance ◽  
Tools And Techniques

Literature suggests that many organizations have realized both savings and growth by implementing total quality management as an evolution that contributed to the development of principles and practices, the tools, and techniques for continual improvement to partners as employees, customers, suppliers, and owners. This chapter is spotting a correlation in the planning stage process-centered approach and its effect on employee workload design.

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