scholarly journals Emotional labour and burnout syndrome among nigerian politicians

2020 ◽  
Vol 10 (2) ◽  
pp. 28-37
Author(s):  
Hillary O. Odor ◽  
Josephine ◽  
Kingsley C Ugbechiec

The The manner in which politicians express their emotions while interacting with the electorates determines how the electorates will perceive the ability of the politicians to fulfilltheir electoral promises if voted into power. This paper aims to investigate the relationship between politicians’ emotional labour and burnout syndrome. The sample consists of 400politicians spread around Four (4) Local Government Areas in Delta State, namely: Aniocha North, Aniocha South, Oshimili North, and Oshimili South Local Government Area of DeltaState, Nigeria, irrespective of their political party affiliations. Emotional Labour Scale developed by Diefendorff, Croyle, and Gosserand (2005), and the Maslach Burnout Inventory developed by Maslach and Jackson (1986) were used to collect data from the respondents. Data analysis was done using descriptive statistics, t-tests, Analysis of Variance (ANOVA) and regression analysis. Results indicate that the politicians exhibit a high level of surface acting in the discharge of their responsibilities. It also revealed that they show the least amount of genuine emotions in their work, while the level of deep acting is moderate.In terms of burnout, politicians experience a very high level of emotional exhaustion, a moderate level of both depersonalization and lack of personal accomplishment. Results of the regression analysis show that the three dimensions of emotional labour (surface acting,deep acting and genuine emotions) are very important predictors of burnout among politicians. Consequently, this present results offer a very crucial and innovative contribution to emotional labour literature and more studies are therefore required in order to expand the scope of this research to ensure a more adequategeneralization.

2011 ◽  
Vol 7 (3) ◽  
pp. 25-38 ◽  
Author(s):  
Jayakaran Mukundan ◽  
Touran Ahour

This study is an attempt to survey the burnout level of female teachers in Malaysia and determine the likely factors that are associated with this phenomenon. The subjects of the study were 437 female teachers from primary, secondary, and tertiary levels. A demographic questionnaire was used to collect the data regarding the individual characteristics (e.g., marital status, number of children, age, and teaching experience) and organizational factors (e.g., teaching level and workload). The Maslach Burnout Inventory-Educator Survey (MBI-ES) (Maslach, Jackson, & Schwab, 1986) was also employed to collect the data concerning the burnout levels of the teachers in the three dimensions of emotional exhaustion, depersonalization, and reduced personal accomplishment. Descriptive and univariate statistics were used in the data analysis. It was found that the number of children, level of teaching, age, and years of teaching experience were significant indicators of burnout among the female teachers, while marital status and workload were not significantly related to their burnout syndrome. The implications and recommendations are also presented.


Author(s):  
Bahaa Aldin Alhaffar ◽  
Ghadir Abbas ◽  
Alaa Aldin Alhaffar

Abstract Introduction Burnout syndrome is a work-related chronic stress that is described as emotional exhaustion, a decreased sense of personal accomplishment, and depersonalization. it has been considered an important problem especially among workers in the health sector. Objectives The aim of this research was to study the prevalence of burnout among Syrian residents during the Syrian crisis, which started 9 years ago, and to assess the factors related to burnout syndrome. Methods A cross-sectional study was conducted to assess the levels of burnout syndrome; data were collected from residents doing their residency in 12 different hospitals spread over 8 governorates in Syria. A web-based Arabic version of Maslach Burnout Inventory questionnaire was used. The final sample size was 3350 residents from different specialties. SPSS V.22 was used to analyses the data using descriptive and inferential statistics. Results (93.75%) had a high level in at least one of the three domains of the burnout index, and (19.3%) of the residents had a high level of burnout in all three domains. Significant relation was found between gender, age group and affiliated authority variables and the levels of burnout. However no significant relation was found between burnout and the specialties or geographic variables. Males, residents in Ministry of Defense, and emergency medicine residents had the highest levels of burnout. Conclusion High levels of burnout was found among residents during the Syrian crisis in comparison with other studies, which highlights the role of the current situation in raising workload on the Syrian residents.


2017 ◽  
Vol 42 (3) ◽  
pp. 237-252
Author(s):  
Swati Soni

The study examines the phenomenon of emotional labour, with a special reference to the frontline hotel employees. Deep acting and surface acting have been discussed as emotion regulation processes. The study hypothesized that emotional labour results in emotional exhaustion and co-worker support acts as a moderator in the relationship between emotional exhaustion and emotional labour. Responses of 140 frontline hotel employees were measured using a self-administered questionnaire to obtain data on emotional labour, consequent emotional exhaustion and moderating role of co-worker support in the proposed relationship. The findings suggest that emotional labour leads to emotional exhaustion, and surface acting was positively related to emotional exhaustion and deep acting was negatively related to emotional exhaustion. Male and female employees, in similar profiles, showed differences in their emotional experiences and emotion regulation processes. Co-worker support was found to have a ‘reverse buffering’ effect suggesting that high level of co-worker support may result in decrease in job satisfaction as emotional labour increases. This was indeed an interesting observation. The article discusses the managerial implications of these findings.


2012 ◽  
Vol 5 (1) ◽  
pp. 88-95 ◽  
Author(s):  
Maria Isabel Ríos Rísquez ◽  
César Carrillo Garcia ◽  
Emiliana De Los Angeles Sabuco Tebar

The aim of this research was to determine resilience and burnout levels among nursing students, and to analyze the relationship between these two variables and the sociodemographic profile of the sample. This sample was composed of 218 second grade nursing students belonging to the University of Murcia. Three instruments were used: an ad hoc questionnaire which included sociodemographic and relationship with peers and teachers questions, a Spanish adaptation of the Maslach Burnout Inventory (MBI-GS) and the Connor-Davidson Resilience Scale (CD-RISC). The results showed a high level of emotional exhaustion in 28% of the sample, and a high level of cynicism in 19.7%. In addition, the data support the relationship between resilience and burnout in the sample of students analyzed (r Resilience-emotional fatigue = -0.25, r-Realization Personal Resilience / efficiency = 0.52). In conclusion of the study, we emphasize that students who showed a higher level of resilience experienced less emotional exhaustion and greater personal accomplishment. Similarly, the quality of relationship with teachers was associated with a higher presence of burnout syndrome.


2019 ◽  
Vol 76 (3) ◽  
pp. 298-306 ◽  
Author(s):  
Aleksandra Vojvodic ◽  
Gordana Dedic ◽  
Slavica Djukic-Dejanovic

Background/Aim. Professional military personnel are exposed to a number of stressors during the war as well as in peacetime conditions that can cause some hidden or manifest disorders, especially anxiety and depression, but also the development of a burnout syndrome. The aim of our investigation was to determine the defense mechanisms and subjective assessment of quality of life and anxiety in professional military personnel of the Serbian Armed Forces with the burnout syndrome. Methods. The cross-sectional study included a total of 55 professional military personnel, from 25 to 55 years of age, without current mental problem. In the investigation, the Maslach Burnout Inventory (MBI), Defense Style Questionnaire (DSQ-40), World Health Organization Abbreviated Instrument for Quality of Life Assessment (WHOQOL-BREF) and Beck Anxiety Inventory were used. The statistical analysis included parametric and nonparametric descriptive statistics. Results. Emotional exhaustion and depersonalization were present in 10.9% of subjects and in 12.7% of subjects respectively, in moderate level, while personal accomplishment was present in 21.8% of subjects of high level. Humor was higher in the subjects with a moderate level of burnout on the personal accomplishment (PA) scale and altruism in the subjects with a low level of burnout on the depersonalization (DP) scale as well as acting-out and rationalization on the PA scale in the subjects with a moderate level of burnout. High level of anxiety was present in 14.5% of subjects. Conclusion. Professional military personnel with lower level of burnout were less anxious, use mature defense mechanisms and have a perception of better quality of life. When burnout is diagnosed, psychological interventions requires training through the adoption of mechanisms for overcoming everyday stress, which may affect the reduction of anxiety and the improvement of the quality of life. Professional assistance, including psychotherapy is required in severe cases.


2020 ◽  
Vol 10 (6) ◽  
pp. 94
Author(s):  
Aussama K. Nassar ◽  
Susan Reid ◽  
Kamyar Kahnamoui ◽  
Faiz Tuma ◽  
Abdul Waheed ◽  
...  

Burnout syndrome (BOS) in academic physicians is a psychological state resulting from prolonged exposure to job stressors. It leads to a decline in overall job performance, which could result in misjudgment and serious clinical errors. The current study identifies the prevalence, as well as the potential demographic and workload variables that contribute significantly to BOS in academic clinicians. We distributed a modified version of the Maslach Burnout Inventory (MBI) scale to the academic clinicians in our institution; 326/900 responded, with 56.21% male and 43.46% female. The MBI scale comprised of three dimensions of burnout: emotional exhaustion (EE), depersonalization (DP), and personal accomplishment (PA). Higher scores in EE and DP and lower scores in PA were associated with a higher risk for burnout. In considering the work-life of academic clinicians, this study used a modified version of the MBI to reflect three hypothesized sources of burnout: interactions with students/trainees, interactions with patients, and interactions with administration, as reflected in these three dimensions. Along both the EE and DP dimensions of the MBI, burnout was highest for interactions with administration (51% and 44.8%), moderate for interactions with patients (26.4% and 34.5%), and lowest for interactions with students (11.7% and 9.8%). The highest scores along the personal accomplishment component was found for interactions with students and patients (33.7% and 33.4%). Regression analyses identified several factors associated with higher scores on the EE and DP scales: younger age, surgical specialty, low academic rank, academic main practice, female gender, numerous night shifts, and living alone. Furthermore, higher patient volume contributed significantly to the increasing PA. This study suggests that administrative interaction contributes significantly to burnout amongst physicians, followed by patient care and trainees. Furthermore, surgeons, females, single, early career, and younger faculty staff members are at higher risk of suffering from burnout. Further studies are needed to characterize the nature of administrative interactions that contribute to burnout and to solidify other contributing variables.


2011 ◽  
Vol 26 (S2) ◽  
pp. 576-576 ◽  
Author(s):  
K. Salehi ◽  
H. Esmaeli ◽  
Y. Mahmodifar ◽  
S. Maarofi ◽  
B. Sayedamini

IntroductionBurnout syndrome is a psychological state resulting from prolonged exposure to job stressors. High rates of professional burnout syndrome have been found among health service professionals.ObjectivesTo assess and compare the burnout syndrome level between Intensive Care Unit and general unit nurses, and study its association with the sociodemographic.AimsThe aim of this study was to determine that working in different units can affect on burnout syndrome.MethodsThe study was carried out using a descriptive-analytic method. 110 nurses were participated in the study from Mahabad Imam hospital in Iran. 55 nurses belong to the intensive care units, and 55 nurses belong to the general units. Two evaluation tools were used: a sociodemographic and the Maslach Burnout Inventory: includes three dimensions: emotional exhaustion, depersonalization, and reduced personal accomplishment. Data was analyzed using SPSS package.ResultsThe comparative analysis of the burnout dimensions shows that emotional exhaustion level and depersonalization level do not have significant differences between both groups. Reduced personal accomplishment dimension have a significantly differences between both groups. (29.64 +/- 8.53 vs 34.31 +/- 14.16) p < 0.05. The intensive care unit nurses reported their high emotional exhaustion (21.8%), high depersonalization (14.5%) and reduced personal accomplishment (41.5%). And the general unit nurses reported their high emotional exhaustion (9.1%), high depersonalization (18.2%) and reduced personal accomplishment (51.1%).ConclusionsThe burnout levels are moderate to high among the nursing professionals studied. The general care unit nurses are the most vulnerable to suffering high levels of reduced personal accomplishment.


2021 ◽  
Vol 13 (10) ◽  
pp. 5754
Author(s):  
Jae-Pil Ha ◽  
Jae-Hwan Kim ◽  
Jaehyun Ha

The purpose of this study was to examine the moderating effect of social support in the relationship between three strategies of emotional labor (surface acting, deep acting, and genuine expression) and burnout among sports coaches in South Korea. Data were collected from 259 athletic coaches who were working at secondary schools at Gyeongsangnam-do in South Korea. Results indicated that three emotional labor strategies explained a significant amount of variance in each of the three dimensions of burnout (emotional exhaustion, depersonalization, and reduced personal accomplishment). In regard to the moderating effect, social support significantly moderated the relationship between surface acting and overall burnout. Specifically, the positive effect of surface acting on burnout was weaker for coaches with a high level of social support than those with a low level of social support. Some ways to engage in appropriate emotional labor strategies and to create environments where social support can be easily accessed were discussed.


2017 ◽  
Vol 68 (3) ◽  
pp. 190-197 ◽  
Author(s):  
Marijana Neuberg ◽  
Danica Železnik ◽  
Tomislav Meštrović ◽  
Rosana Ribić ◽  
Goran Kozina

Abstract As this issue has not yet been addressed in Croatia, our aim was to explore the presence of the burnout syndrome in nurses and see how it is related to their perception of elder mistreatment in nursing homes and extended care units. The burnout syndrome was assessed in 171 nursing professionals with a standardised Maslach Burnout Inventory for Human Services Survey (MBI-HSS) for three dimensions: emotional exhaustion (EE), depersonalisation (DP), and personal accomplishment (PA). High EE was reported by 43.9 %, high DP by 22.2 %, and low PA by 39.8 % of the respondents. Their perception of elder abuse and neglect was investigated with two self-completion questionnaires. The answers suggest that elder mistreatment in Croatian nursing homes and extended care units is more common than expected: 55 % witnessed shouting at a resident in anger, 43 % insulting and swearing at a resident, 42 % force-feeding the resident, 39 % ignoring a resident when they called, and 38 % neglecting to turn or move a resident to prevent pressure sores. We also established associations between a number of questionnaire items on perceived abuse and neglect and the burnout syndrome dimensions and determined the items that predicted the type and level of burnout in our respondents. One way to avoid the pitfalls that lead to abuse and neglect is education in schools and at work. We believe our research could contribute to this end.


Esculapio ◽  
2021 ◽  
Vol 17 (1) ◽  
pp. 83-87
Author(s):  
Aysha Butt ◽  
Sara Rehman ◽  
Minahil Rahman

Objective: To gauge the prevalence of burnout among postgraduate trainees and consultants working in psychiatry department, Services Hospital Lahore, Pakistan. Methods: 31 trainee and consultant psychiatrists in Services Hospital Lahore, Pakistan participated in this cross-sectional study. Abbreviated Maslach Burnout Inventory (aMBI) measured burnout. It consisted of 9 items, relating to emotional exhaustion, depersonalization and personal accomplishment. Each item is scored on a seven-point Likert scale. For Emotional Exhaustion and Depersonalization, higher scores predicted greater burnout; Personal Accomplishment demonstrated the opposite, hence its scores were inverted. Participants with moderate scores in 2 or more dimensions were identified as suffering from burnout syndrome. Data was analyzed by SPSS 25.0. Result: Mean age of participants was 34.87 ± 8.06 years. 52% were female. 58% were consultants, with average experience of 7 years; 61% practiced in more than one place. 32.3% of participants had burnout syndrome. Emotional Exhaustion subscale showed the highest scores i.e. 7.06 ± 3.43. 71% of participants demonstrated moderate or high burnout in this scale. Average Depersonalization score was 2.94 ± 2.42, while that for Personal Accomplishment was 3.29 ± 2.25. Conclusion: A significant portion of the sample reported moderate and high level of emotional exhaustion. On the contrary, we found low levels of depersonalization in the sample. Most psychiatrists reported adequate levels of personal achievement. These results are reassuring because, despite the presence of emotional burnout, psychiatrists still have capacity to empathize and provide adequate patient care. Key Words: burnout, psychiatry, trainees, consultants, Lahore, Pakistan How to cite: But. A., Rahman S., Rahman Minahil. Burnout in Postgraduate Trainees and Consultants working in Psychiatry Departments of Teaching Hospitals in Lahore, Pakistan. Esculapio 2021;71(01):83-87


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