scholarly journals Research on Influences of Employment in Manufacturing Industry on that in the Service Industry Based on Bayes Model

2018 ◽  
Vol 2 (3) ◽  
pp. 77
Author(s):  
Yue Sun
Keyword(s):  
Manufacturing Industry ◽  
Service Industry ◽  
Service Industries ◽  
Nonlinear Functions ◽  
Bayes Model ◽  
Cardinal Spline ◽  
Error Terms ◽  
Partial Linear ◽  
Stable Growth ◽  
The Impact

Using the data of 285 prefectural and the above-level cities from 2004 to 2016, this thesis reveals the impact of employment in China's urban manufacturing industry on the employment of service industries with the Bayesian model. Under the Bayesian framework, partial linear semi-parametric model is proposed.  The nonlinear functions are fitted by using truncation base cardinal spline and considering the random error terms of mixed normal fitting models. The results show that: employment in the urban manufacturing industry in China has significant influence on the employment in the service industry. When the number of employees in the manufacturing industry changes from 0 to 650,000, the manufacturing industry has less influence. When the number of the employees in the manufacturing industry changes from 650,000 to 900,000, the employees of the service industry will dramatically increase. When the number of the employees in the manufacturing industry is more than 900,000, the employees in the service industry will be prone to stable growth.

scholarly journals The Influence of Industrial Structure Upgrade on Coupling and Coordinated Development—Empirical Analysis From Chinese Pharmaceutical Manufacturing and Pharmaceutical Service Industries

2021 ◽  
Vol 9 ◽  
Author(s):  
Meng Hu ◽  
Chunhai Tao ◽  
Hao Zhou
Keyword(s):  
Regression Model ◽  
Manufacturing Industry ◽  
Medical Service ◽  
Industrial Structure ◽  
Service Industry ◽  
Service Industries ◽  
Pharmaceutical Manufacturing ◽  
Coordinated Development ◽  
The Impact ◽  
Coordination Degree

The degree of coupling and coordination between the pharmaceutical manufacturing industry and the medical service industry crucially requires improvement by promoting the development of the pharmaceutical manufacturing industry through industrial structure upgrading to narrow the gap between them. First, this article uses the coupling coordination degree model to measure the coupling coordination degree of the Chinese pharmaceutical manufacturing industry and medical service industry; then, it theoretically analyzes the mechanism through which upgrading the pharmaceutical manufacturing industry's industrial structure can improve the coupling coordination degree. Finally, we empirically test the impact of upgrading the pharmaceutical manufacturing industry's industrial structure on the coupling and coordination degree between it and the medical service industry. The main conclusions are as follows: (1). The quantile regression model shows that having an advanced pharmaceutical manufacturing industry positively affects its coupling and coordination with the medical service industry; (2). A threshold regression model is tested, and it is found that only when the pharmaceutical manufacturing industry reaches an advanced level can it significantly promote joint and coordinated development with the medical service industry; (3). Rationalizing the pharmaceutical manufacturing industry structure will inhibit a high level of coordination between it and the medical service industry and their coordinated development.

scholarly journals Does Emotional Intelligence Influence Employees, Customers and Operational Efficiency? An Empirical Validation

2016 ◽  
Vol 8 (6) ◽  
pp. 77 ◽  
Author(s):  
Mohammad Sultan Ahmad Ansari ◽  
Jamal Ahmad Farooquie ◽  
Said M. Gattoufi
Keyword(s):  
Emotional Intelligence ◽  
Service Quality ◽  
Service Industry ◽  
Service Providers ◽  
Operational Efficiency ◽  
Service Industries ◽  
Empirical Validation ◽  
Continuous Training ◽  
Telecom Service ◽  
The Impact

<p>A research study was initiated to investigate the impact of emotional intelligence on employees’ satisfaction and loyalty, and how it influences operational efficiency in telecom service industry in Oman. A questionnaire-based survey was conducted and the responses received were tested with various statistical techniques. These test results were found to be in broad agreement with the assumptions widely prevalent in management literature and service industries.</p><p>The findings suggest that emotional intelligence contributes significantly in improving internal performance. Employees are valuable assets and improved internal performance is due to employees’ commitment. Service industry could take care of employees, keep them satisfied to win their loyalty, which can be achieved through regular employees’ engagement and involvement. Engaged employees value customers’ expectations and build better relationship. Satisfied and loyal employees are in a position to deliver high service quality and improved productivity. The service provider shall continuously monitor service quality to maintain end users’ satisfaction. It can be sustained through employees’ continuous training and skills development that will improve operational efficiency of the company in terms of increased sales and profitability. Thus, the present study provides an empirical validation and confirmation of the propositions and hypotheses about how service providers should manage employees’ emotional intelligence for giving them satisfaction, winning their loyalty, thereby, eventually enhancing service values, operational efficiency and profitability of the company.</p>

The prioritization of technologies and public R&D roles between the manufacturing and service industries in the fourth industrial revolution

foresight ◽  
2019 ◽  
Vol 21 (6) ◽  
pp. 680-694 ◽  
Author(s):  
Jinwon Kang ◽  
Jong-Seok Kim ◽  
Seonmi Seol
Keyword(s):  
Artificial Intelligence ◽  
Manufacturing Industry ◽  
Market Failure ◽  
Industrial Revolution ◽  
Service Industry ◽  
Service Industries ◽  
Delphi Survey ◽  
Smart Factory ◽  
Content Type ◽  
Fourth Industrial Revolution

Purpose The purpose of this study is to reveal the similarities and differences between the manufacturing and service industries in their prioritization of technologies and public research and development (R&D) roles, along with the complementation of properties of technology and public R&D role in the context of Fourth Industrial Revolution. Design/methodology/approach Two rounds of Delphi surveys were designed to meet the purpose of this study, which used rigorous triangulation techniques. The Delphi method was combined with the brainstorming method in the first-round Delphi survey, while the second-round Delphi survey focused on experts’ judgments. Finally, language network analysis was performed on the properties of technology and public R&D roles to complement the data analyses regarding prioritization. Findings This study identifies different prioritizations of five similar key technologies in each industry, so that it can note different technological impacts to the two industries in the Fourth Industrial Revolution. Smart factory technology is the first priority in the manufacturing industry, whereas artificial intelligence is the first priority in the service industry. The properties of the three common technologies: artificial intelligence, big data and Internet of things in both industries are summarized in hyper-intelligence on hyper-connectivity. Moreover, it is found that different technological priorities in the service and manufacturing industries require different approaches to public R&D roles, while public R&D roles cover market failure, system failure and government failure. The highest priority public R&D role for the service industry is the emphasis of non-R&D roles. Public R&D role to solve dy-functions, focus basic technologies and support challenging areas of R&D is prioritized at the highest for the manufacturing industry. Originality/value This study of the different prioritizations of technologies in the manufacturing and service industries offers practical lessons for executive officers, managers and policy-makers. They, by noting the different technological impacts in the manufacturing and service industries, can prepare for current actions and establish the priority of technology for R&D influencing the future paths of their industries in the context of the Fourth Industrial Revolution. While managers in the service industry should pay greater attention to the technological content of hyper-intelligence and hyper-connectivity, managers in the manufacturing industry should consider smart factory and robot technology.

scholarly journals Sustainable Team Design: A Challenge to Traditional Beliefs in Information-Intensive Service Industries

2021 ◽  
Vol 13 (24) ◽  
pp. 13552
Author(s):  
Mark Geoghegan ◽  
Kathryn Cormican ◽  
Qiong Wu
Keyword(s):  
Sustainable Management ◽  
Service Industry ◽  
Work Teams ◽  
Longitudinal Design ◽  
Service Industries ◽  
Traditional Beliefs ◽  
Substantial Impact ◽  
Team Design ◽  
Information Intensity ◽  
The Impact

Sustainable management activities focus on creating value for organizations. This is particularly relevant in service organizations as they are under increasing pressure to capture and process information efficiently. We advocate that the amount of information and the way teams process this information have a substantial impact on an organization’s ability to sustain a competitive advantage. This study addresses a gap in the literature by examining the impact of the level of information intensity on performance in the service industry. It also contributes to the debate about whether team structure facilitates performance in a service-based organization. A longitudinal design was employed to determine whether information-intensive processes influence performance, and if so, whether the impact differs between team designs. To do this, data were collected from 24,925 motor insurance claims over two distinct time periods. While our findings confirm that information intensity has a direct impact on the performance of claims processing, they also challenge traditional beliefs about self-managed work teams’ dominance. By adopting a more nuanced and context-specific perspective, we discovered that in certain situations the production line approach to team design was more productive than self-directed work teams in respect to critical operational tasks. This research sheds light on a relatively unexplored aspect of the service industry, has implications for sustainable management practices relating to team design, and provides a rich vein for future research studies.

scholarly journals THE FIT BETWEEN EMPLOYEE ROLES AND MARKET DYNAMISM: AN ECOLOGICAL MANAGEMENT PERSPECTIVE

2018 ◽  
Vol 19 (2) ◽  
Author(s):  
Jack P. Crielaard ◽  
Emiel F. M. Wubben ◽  
Onno S. W. F. Omta
Keyword(s):  
Design Methodology ◽  
Manufacturing Industry ◽  
Mixed Model ◽  
Service Industry ◽  
Resource Based View ◽  
Mixed Model Analysis ◽  
Strategic Fit ◽  
Management Perspective ◽  
And Performance ◽  
The Impact

ABSTRACT Purpose: Exploring the fit of employee roles and market dynamism, related to performance. Originality/value: In ecology the term ‘fit’ is used for the relation between organisms and their environment. Similarly, we conceptualized the relation between employee roles and markets: the employee-market connection, which may enhance SME’s strategic fit and performance. Design/methodology/approach: The empirical research was conducted at 48 SMEs with 221 respondents from the manufacturing industry (53%) and the service industry (47%) and applied a mixed model analysis. Findings: The employee role-mix is moderated by market dynamism: when market dynamism increases, the impact on performance of internal process roles decreases and the impact of rational goal roles increases. The results enrich the resource-based view with the employee-market-connection: the system is resilient, the roles adapt. A fit between market dynamism and employee roles is positively related to performance.

Does Flexibility in Human Resource Practices Increase Innovation? Mediating Role of Intellectual Capital

2020 ◽  
Vol 7 (2) ◽  
pp. 257-275
Author(s):  
Jahnavi Patky ◽  
Shivendra Kumar Pandey
Keyword(s):  
Human Resource ◽  
Intellectual Capital ◽  
Structural Equation ◽  
Manufacturing Industry ◽  
Service Industry ◽  
Underlying Mechanism ◽  
Innovation Performance ◽  
Mediating Role ◽  
The Impact

Building on resource-based view theory, this article investigates the impact of human resource practice flexibility (HRPF) on innovation performance with (a) the mediating role of intellectual capital (IC) and (b) moderating role of the industry type (service or manufacturing) of an organisation. We empirically examined the relations using a survey dataset of managers of 257 Indian organisations. We have used the structural equation modelling method for data analysis. Findings of the moderated mediation analysis revealed that IC mediates the relationship between HRPF and innovation performance (a) partially when the organisation operates in the service industry and (b) fully when an organisation operates in the manufacturing industry. Additionally, our study explains the underlying mechanism governing the same relationship.

A Study on Impact of Employee Engagement on Organization Performance with Reference to Manufacturing Industry under Study at Hyderabad District, Telangana State.

2019 ◽  
Vol 118 (9) ◽  
pp. 193-200
Author(s):  
Dr. Pothuraju Vijaya Lakshmi ◽  
K. Swapna
Keyword(s):  
Employee Engagement ◽  
Manufacturing Industry ◽  
Service Industry ◽  
Manufacturing Sector ◽  
Weighted Average ◽  
Organization Performance ◽  
Human Relations ◽  
Spss Software ◽  
Engagement Factors ◽  
The Impact

This study was aimed at determining the impact of employee engagement on Organization Performance at work among employees of selected manufacturing units of Hyderabad. Employee engagement is about building a commitment among workforce. People are the most important and valuable asset of every organization. Organization should prefer to maximize involvement through maximizing their human relations. Research variables analyzed under study are Employee Engagement Factors, Satisfaction Levels and Culture diversity and organization performance at work as a dependent variable.  To collect required data, structured and reliable questionnaires were used which had been used in the previous studies. Then, questionnaires were implemented by Pilot-Study method and correlation coefficient obtained. The study focused on employee dimension which strengthens the concept of employee engagement in service industry. This paper is trying to throw the light of the various determinants focus on employee engagement in manufacturing sector with special reference to Hyderabad, Telangana. By utilization of simple percentage, weighted average and ANOVA statistical techniques using SPSS software have been used for data analysis. The results of hypotheses tests which calculated in confidence level 95% indicated that all research hypotheses were confirmed.

The impact of market orientation levels on business performance results

2016 ◽  
Vol 8 (3) ◽  
pp. 296-309 ◽  
Author(s):  
Sergei Kazakov
Keyword(s):  
Data Analysis ◽  
Emerging Markets ◽  
Market Orientation ◽  
Business Performance ◽  
Service Industry ◽  
Positive Impact ◽  
Service Industries ◽  
Content Type ◽  
Orientation Model ◽  
The Impact

Purpose The purpose of this paper is to study the impact of market orientation on a companyµs business performance in a service industry using one of the emerging markets as a research setting. Design/methodology/approach The examination of two recognized MKTOR and MARCOR market orientation concepts in this paper led to the development of a market orientation model in a service industry that considers the local specifics of doing business. The model was tested in a study of 133 businesses that operate in a Russian service industry. The data analysis was completed to investigate and measure the impact of the market orientation level on a company’s business performance. Findings The data analysis following the field study determines that market orientation delivers a positive impact on the company’s overall business performance. Practical implications Inter-functional coordination should receive broad attention from company management, as this market orientation element is the most vital for business performance – especially in service industries. Accompanying model elements also provide leverage to business performance that should not be overlooked. Synchronized utilization of the market orientation model elements has a very positive impact on the company’s business. Originality/value This research paper contributes to an array of publications dedicated to market orientation in one of the most multifaceted emerging markets, the Russian Federation. It is also the first time that the market orientation concept has been applied by service industry organizations in Russia.

scholarly journals The Impact of the Opening of Producer Services on the International Competitiveness of Manufacturing Industry

2021 ◽  
Vol 13 (20) ◽  
pp. 11224
Author(s):  
Cuiping Yu ◽  
Decai Tang ◽  
Acheampong Paul Tenkorang ◽  
Brandon J. Bethel
Keyword(s):  
Manufacturing Industry ◽  
Service Industry ◽  
Negative Impact ◽  
Positive Impact ◽  
International Competitiveness ◽  
Developed Countries ◽  
Producer Services ◽  
Producer Service ◽  
Export Competitiveness ◽  
The Impact

Countries participating in the international division of labor each try to occupy the industrial highlands, obtain competitive advantages, and promote sustainability of economic development. Based on Porter’s Diamond model, it is widely believed that producer services are vital to support the manufacturing industry. Consequently, this paper selects samples of 55 countries and uses data from 2010 to 2017 to empirically test the impact of producer service’s opening on the export competitiveness of the manufacturing industry. The results show that the opening of producer services in a country promotes the improvement of international competitiveness of manufacturing industry, and the improvement effect is more significant in developed countries than in developing countries. Additionally, the negative impact of foreign capital access restrictions on the export competitiveness of the manufacturing industry is greater than the positive impact of service trade opening. It is also found that the restrictions on foreign capital’s opening in the financial sector have the biggest negative impact on manufacturing exports than that of other divisions of the producer service industry. To improve national competitiveness, it is suggested that the integration of service and manufacturing industries should be enhanced and to decrease FDI access to financial and transportation services restrictions.

Some Social and Spatial Aspects of Services

1987 ◽  
Vol 5 (1) ◽  
pp. 5-26 ◽  
Author(s):  
J Urry
Keyword(s):  
Social Relations ◽  
Financial Services ◽  
Manufacturing Industry ◽  
Service Sector ◽  
Service Industries ◽  
Complex Nature ◽  
Consumer Services ◽  
Extensive Growth ◽  
High Employment ◽  
The Impact

Five related issues involved in the analysis of services are discussed. First, it is shown that it is incorrect to suggest that there is a single route to the contemporary economy with high employment in the service sector. The Fisher–Clark thesis is discussed and criticised. In the specific case of the United Kingdom it is shown that service industries were of considerable importance even during the supposed heyday of Victorian manufacturing industry. This is shown by analysing certain regional indicators. It is further suggested that the crucial role of especially financial services cannot be understood separately from the broader Makler or middleman economy which in part predated the extensive growth of manufacturing industry. Second, some of the recent arguments of Gershuny and Miles are analysed. It is shown that their formulations are insufficiently social, both in the sense of ignoring changes in the social relations underpinning capitalist production both of manufacturing and of service industries, and of neglecting the impact of ‘social struggles' on the forms and levels of service employment. Third, a number of criteria are discussed by which different service industries can be separated off from each other. The criteria considered are ownership, market, product, degree of ‘commodification’, function, and character of the exchange. A classification based on elements of each of these is proposed in order to deal with UK data sources. Fourth, analysis is developed of eleven different forms of service sector restructuring. Some consideration is paid to the problems of explaining which of these will be found in particular sectors. Particular attention is devoted to considering the degree of importance of the ‘labour’ factor. Last, some of the processes affecting the ‘private consumer services' concerned with tourism are analysed. In particular, attention is devoted to aspects of the physical and social setting within which the service delivery takes place. An attempt is made to demonstrate which particular forms of service sector restructuring will be found in those tourist services in British coastal resorts. The exceptionally complex nature of the forces affecting employment levels in such places is shown in some detail.

Sign in / Sign up

Export Citation Format

Share Document