scholarly journals Seeing Things Differently: The use of mobile app interpretation and its effect on visitor experience at two heritage sites in Aotearoa New Zealand

2021 ◽  
Author(s):  
◽  
Jessica Aitken

<p>The practice of contemporary heritage interpretation has seen increased investment in digital technologies and more recently in mobile applications. However, few empirical studies assess how effective mobile apps are to the visitor experience of heritage sites. What kind of visitor experience do mobile apps provide? How do mobile apps deliver on the aims of interpretation for heritage sites? What types of apps work best? What are the challenges for developers and heritage professionals?  A qualitative research approach is used to examine two case studies; High Street Stories: the life and times of Christchurch’s High Street Precinct and IPENZ Engineering Tours: Wellington Heritage Walking Tour. These case studies ask what kind of experience mobile apps offer as an interpretation tool at these heritage sites. To investigate the topic, email interviews were carried out with heritage professionals and digital developers; together with qualitative interviews with visitors recruited to visit the case study sites using the mobile applications.   This study explores two current examples of mobile app technology in the heritage sector in a New Zealand context. The results of this study aim to augment current literature on the topic of digital interpretation. This study seeks to offer heritage managers and interpreters some key factors to consider when making decisions regarding the methods used to present and interpret heritage sites to visitors and in developing new interpretation and digital strategies that include mobile applications. Although each scenario presents its particular set of considerations and all heritage sites are different, it is hoped these recommendations can be applied and offer working models and strategies.</p>

2021 ◽  
Author(s):  
◽  
Jessica Aitken

<p>The practice of contemporary heritage interpretation has seen increased investment in digital technologies and more recently in mobile applications. However, few empirical studies assess how effective mobile apps are to the visitor experience of heritage sites. What kind of visitor experience do mobile apps provide? How do mobile apps deliver on the aims of interpretation for heritage sites? What types of apps work best? What are the challenges for developers and heritage professionals?  A qualitative research approach is used to examine two case studies; High Street Stories: the life and times of Christchurch’s High Street Precinct and IPENZ Engineering Tours: Wellington Heritage Walking Tour. These case studies ask what kind of experience mobile apps offer as an interpretation tool at these heritage sites. To investigate the topic, email interviews were carried out with heritage professionals and digital developers; together with qualitative interviews with visitors recruited to visit the case study sites using the mobile applications.   This study explores two current examples of mobile app technology in the heritage sector in a New Zealand context. The results of this study aim to augment current literature on the topic of digital interpretation. This study seeks to offer heritage managers and interpreters some key factors to consider when making decisions regarding the methods used to present and interpret heritage sites to visitors and in developing new interpretation and digital strategies that include mobile applications. Although each scenario presents its particular set of considerations and all heritage sites are different, it is hoped these recommendations can be applied and offer working models and strategies.</p>


2020 ◽  
Vol 36 (69) ◽  
pp. 029-051
Author(s):  
Signe Sophus Lai ◽  
Sofie Flensburg

It has long been acknowledged that the use of ‘free’ mobile apps comes at a price,but few empirical studies have looked into this supposed trade-off. This articlecombines qualitative interviews with mappings of infrastructures for dataficationin order to study the implications of mobile app usage from the perspectiveof individual users. It analyses users’ understanding of online tracking, maps theinfrastructural tenets of mobile datafication, and finds a disconnect between whatusers believe happens to their data and the actual data harvesting and distributionmechanisms of their apps. We thereby argue that users’ resigned attitudes shouldbe understood in light of the material conditions of the app economy and, as such,that user and infrastructure studies should join forces in exploring and enhancingusers’ agency, empowerment and emancipation.


Data ◽  
2021 ◽  
Vol 6 (10) ◽  
pp. 106
Author(s):  
Chrisa Tsinaraki ◽  
Irena Mitton ◽  
Marco Minghini ◽  
Marina Micheli ◽  
Alexander Kotsev ◽  
...  

The COVID-19 pandemic led to a multi-faceted global crisis, which triggered the diverse and quickly emerging use of old and new digital tools. We have developed a multi-channel approach for the monitoring and analysis of a subset of such tools, the COVID-19 related mobile applications (apps). Our approach builds on the information available in the two most prominent app stores (i.e., Google Play for Android-powered devices and Apple’s App Store for iOS-powered devices), as well as on relevant tweets and digital media outlets. The dataset presented here is one of the outcomes of this approach, uses the content of the app stores and enriches it, providing aggregated information about 837 mobile apps published across the world to fight the COVID-19 crisis. This information includes: (a) information available in the mobile app stores between 20 April 2020 and 2 August 2020; (b) complementary information obtained from manual analysis performed until mid-September 2020; and (c) status information about app availability on 28 February 2021, when we last collected data from the mobile app stores. We highlight our findings with a series of descriptives, which depict both the activities in the app stores and the qualitative information that was revealed by the manual analysis.


Author(s):  
S Birchall ◽  
Maya Murphy ◽  
Markus Milne

Climate change and solutions to solving this wicked problem require a mixed methods research approach that draws on quantitative and qualitative inquiry together. The purpose of this article is to demonstrate the applicability (and effectiveness) of a mixed methods approach applied to research into the voluntary carbon market (VCM), a key path available for organisations electing to offset their carbon emissions, in New Zealand. The mixed methods approach included three unique data sets (quantitative documents, quantitative surveys, qualitative in-depth interviews), and was both explanatory (qualitative interviews built upon and contextualized the document analysis and survey results) and convergent (data sets were examined separately, then, as they represent different aspects of the same phenomenon, were combined for analysis). These complementary methods were used to gain a fuller picture of the evolution and institutional dynamics of the VCM field in order to produce a comprehensive case study.


2018 ◽  
Author(s):  
Yiyu Zhang ◽  
Xia Li ◽  
Shuoming Luo ◽  
Chaoyuan Liu ◽  
Fang Liu ◽  
...  

BACKGROUND With the popularity of smart phones, mobile apps have great potential for the management of diabetes, but the effectiveness of current diabetes apps for T1DM is poor. No study has explored the reasons from the user’s perspective. OBJECTIVE To explore the perspectives and needs of T1DM patients and diabetes experts concerning diabetes app and to design a new T1DM management mobile app. METHODS A mixed methods design combining quantitative surveys and qualitative interviews was used to explore user needs and perspectives. Experts were surveyed at two diabetes conferences using paper questionnaires. T1DM patients were surveyed using Sojump on a network. We conducted semi-structured in-depth interviews with adult T1DM patients or parents of child patients who had ever used diabetes apps. The interviews were audio-recorded, transcribed and coded for theme identification. RESULTS The expert response rate was 63.5% (127/200). They thought that the reasons for app invalidity were that patients did not stick to using the app (76.4%, 97/127), little guidance was received from health care professionals (HCPs) (73.2%, 93/127), diabetes education knowledge was unsystematic (52.8% 67/127) and the app functions were incomplete (44.1%, 56/127). A total of 245 T1DM patient questionnaires were collected, of which 21.2% (52/245) of the respondents had used diabetes apps. The reasons for their reluctance to use an app were limited time (39%, 20/52), complicated operations (25%, 13/52), uselessness (25%, 13/52) and cost (25%, 13/52). Both the experts and patients thought that the most important functions of the app were patient-doctor communication and diabetes diary. Two themes that were useful for app design were identified from the interviews: (1) problems with patients’ diabetes self-management and (2) problems with current apps. Additionally, needs and suggestions for a diabetes app were obtained. CONCLUSIONS Patient-doctor communication is the most important function of a diabetes app. Apps should be integrated with HCPs rather than stand alone. We advocate that doctors follow up with their patients using diabetes app. Our user-centered method explored comprehensively and deeply why the effectiveness of current diabetes apps for T1DM was poor and what T1DM patients needed for a diabetes app, and provided meaningful guidance for app design.


Author(s):  
Stratigoula Politi-Georgousi ◽  
Athanasios Drigas

<p>Nowadays, mobile applications seem to play a vital role in both dyslexia screening and intervention, accumulating numerous assets and comforts in according to dyslexics’ needs and learning pace. Initial detection of students’ disabilities, followed by a corresponding intervention program were the best combination of actions in an attempt to any problem be confronted effectively. In our today’s society, mobile apps have been considered as an alternative approach for the success of these well-known key steps, as well. The aim of this literature review is to propose a great number of screening and treatment mobile applications for dyslexia. During the last decades these  have been developed or have been implemented, focused on different aspects of dyslexia symptoms (reading, writing, mathematical difficulties, memory etc.) The studies are categorized into two sections, based on the purpose for which mobile applications are used at a time. The first part reflects a mobile app as a detection tool, while the second part presents it as intervention tool.</p>


2020 ◽  
Author(s):  
Sabrina Pan ◽  
Lisa Qia Rong

BACKGROUND With increasing use of smartphones by providers and patients alike, digital health specifically with the use of mobile applications, has the potential to transform perioperative care and education in anesthesia. OBJECTIVE This review describes the current scope of use of mobile applications in anesthesiology, their feasibility, as well as limitations. METHODS Literature was searched using PubMed, Scopus, and ClinicalTrials.gov for articles published from January 1, 2010 through April 1, 2020. Only English language studies were included. Articles were included if they examined the use of a mobile health application in the setting of anesthesia or in perioperative (immediate pre-, intra-, and post-operative) period. Studies were excluded if they explored video interventions or did not specifically examine the feasibility or efficacy of the mobile app. RESULTS Twenty-nine articles were included and identified three areas of clinical functionality: patient-centered care (pre-operative, intra-operative, post-operative), systems-based improvement, and medical education. Studies demonstrate feasibility and reliability of mobile apps for these functions, but many are only tested for efficacy in simulated environments or with small samples. CONCLUSIONS Smartphone apps show promising evidence to improve communication between anesthesiologists, improve workflow efficiency, enhance medical education, and reduce hospital costs. However, there is need for validation and improvement before full implementation for the provider, patient and hospital systems. Future studies are needed to demonstrate meaningful clinical outcomes using high quality research guidelines specific to mobile technology.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Edmund Wut ◽  
Peggy Ng ◽  
Ka Shing Wilson Leung ◽  
Daisy Lee

Purpose This study aims to investigate whether gamified elements affect the use behaviour of young people (between age 12 and 25 years) on consumption-related mobile applications. Design/methodology/approach A survey was conducted on 151 young people between the ages of 12 and 25 years. Findings The results showed that use behaviour on consumption mobile applications was affected by gamification. Behavioural intention to use was affected by the performance expectancy (PE) and effort expectancy (EE) of mobile application designs. Mobile applications characteristics do not affect behavioural intention to use mobile applications but through the mediator mobile application designs. Research limitations/implications This study also proposes mechanisms that explain how mobile apps characteristics affect EE and PE through app designs. Use behaviour is affected by Gamification elements. Affective need and social need link up uses and gratification (U&G) theory and unified theory of acceptance and use of technology (UTAUT)in gamification context. This study confirms the affective need affecting behavioural intention (Thongsri et al., 2018). In this regard, the mechanism between the relationship of affective need and behavioural intention was showed. Affective need through both PE and EE influencing behavioural intention. Practical implications Corporations should consider adding gamified elements into consumption-related mobile apps to increasing usage behaviour. Lucky draws, quizzes and games could be built in for mobile apps. Mobile app designs and characteristics could improve user experience by allowing consumers to perform their search and buying processes easily. Mobile app designs will not directly influence “behavioral intention to use” but use behaviour. Social implications Practitioners need to look at the problem from technological and customer perspectives. From technological viewpoint, both mobile apps characteristics and design are important in affecting user behaviour. From customer’s perspective, it would be helpful to add gaming elements to the mobile apps and induce emotion. One may also use visual image to create an immersive experience on the development of storyline. Prospective customers might focus on what is going on in the story and pay less attention on its own logic. Thus, simply lucky draw might not have a true effect since player have its own belief working. A suitable story element could have positive effect on mobile apps use behaviour. Originality/value This study is one of the first to examine the association between gamification and use behaviour on consumption-related mobile applications. A new framework was proposed by integrating UTAUT model and U&G theory.


2020 ◽  
pp. 489-507
Author(s):  
Ying Xiu ◽  
Jose L. Fulgencio ◽  
Tutaleni I. Asino ◽  
Alesha D. Baker

Globally, those who have traditionally been adversely impacted by the digital divide due to lack of access to computing technologies such as desktop computers, are also the ones who have been shown to have high adoption of mobile devices. If open educational resources (OER) are to have the envisaged wide impact, it is necessary to look at the role mobile applications and mobile app markets play in the OER movement. In this chapter, we link mobile applications and OER and discuss the role mobile app markets play in facilitating open-access learning initiatives. This is done by exploring OER and mobile learning definitions, benefits, and barriers; and comparing and contrasting mobile apps across a set of variables including purpose and resource format.


2021 ◽  
Author(s):  
Ko-Lin Wu ◽  
Rebeca Alegria ◽  
Jazzlyn Gonzalez ◽  
Harrison Hu ◽  
Haocen Wang ◽  
...  

BACKGROUND Prenatal genetic testing is an essential part of routine prenatal care. Yet, obstetricians often lack the time to provide comprehensive prenatal genetic testing education to their patients. Pregnant women lack prenatal genetic testing knowledge, which may hinder informed decision-making during their pregnancies. Due to the rapid growth of technology, mobile applications (apps) are a potentially valuable educational tool through which pregnant women can learn about prenatal genetic testing and improve the quality of their communication with obstetricians. The characteristics, quality, and number of available apps containing prenatal genetic testing information was, however, unknown. OBJECTIVE To conduct the first review to identify, evaluate, and summarize currently available prenatal genetic testing mobile apps using a systematic approach. METHODS We searched both the Apple App Store and Google Play to find mobile apps containing prenatal genetic testing information. The quality of apps was assessed based upon criteria adapted from two commonly used and validated mobile app scoring systems including “MARS” and “APPLICATIONS”. RESULTS Sixty-four mobile apps were identified. Of these, only two apps were developed for a specific prenatal genetic test. All other apps were either pregnancy-related (95.3%) or genetics (1.6%) apps that provided prenatal genetic testing information. The majority of the apps (76.5%) were developed by commercial companies. The mean quality assessment score of the included apps was 13.5, which was equal to the average of possible theoretical score. Overall, the main weaknesses of mobile apps in this review included the limited number of prenatal genetic tests mentioned, incomprehensiveness of testing information, unreliable and missing information sources, absence of developmental testing with users (not evidenced-based), high level of readability, and lack of visual information, customization, and a text search field. CONCLUSIONS Our findings suggest that the quality of prenatal genetic testing-related mobile apps must be improved, and that pregnant women should be cautious when utilizing these mobile apps for prenatal genetic testing information. Obstetricians should carefully examine mobile apps before referring any of them to their patients for use as an educational tool. Both improving the quality of existing mobile apps, and developing new, evidence-based, high-quality mobile apps targeting all prenatal genetic tests should be the focus of mobile app developers going forward.


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