scholarly journals WAYS TO IMPROVE THE EFFICIENCY OF TELECOMMUNICATIONS SECTORS: THE EXAMPLE OF ARMENIA

Author(s):  
Vahram Abramyan ◽  
Mariam Poghosyan

Both worldwide and in Armenia, the telecommunications market is saturated. In order to understand the role of services offered by telecom operators, determine the availability of innovative technologies and identify problems that arise among subscribers, we conducted an anonymous sociological survey among the population of Armenia and also developed a system consisting of several indicators to measure the effectiveness of the sector. The results of the sociological survey prove once again that innovations and new technologies ensure customer loyalty. From the answers, it can be concluded that the reforms carried out in different years: the expansion of the network, the import of new technologies and their implementation contribute to the formation of loyal customers. To measure the effectiveness of the sector, the elasticity of various indicators in relation to each other was measured. As a result, the elasticity of real imports of innovative equipment in relation to real revenue is considered the most elastic of these indicators, which means that equipment imports are sensitive to a decrease in revenue. The results obtained indicate that the sector is in a fairly high degree of saturation, further growth of subscribers is accompanied by a decrease in revenue, since their attraction mainly occurs in the case of lower prices for the services provided. And the only way to be competitive is to provide new services by importing innovative equipment, especially by offering Internet services to consumers at affordable prices, thanks to increasing their loyalty.

Author(s):  
Nikolay V. Razuvaev ◽  
◽  
Irina K. Shmarko ◽  

In the review of the conference “The Third Baskin Readings. Law and State of the Information Era: New Challenges and Prospects” presents a summary of the main theses of the speakers on the problems of digitalization, the concept and protection of human rights and freedoms in a digital society, the role of artificial intelligence, transformation of law as such and other issues. The speakers generally concluded that there was no special change in the legal system for the needs of digitalization, concluded that law as a social phenomenon has a high degree of adaptability to changing conditions, and the use of new technologies should not affect the content of legal regulation as a whole. However, during the discussion, it is proposed to consider new signs of law, for example, “seriousness of law” in relation to the theory of the game. The participants come to the conclusion that the world is multipolar and at the same time there can be various structures of law and state, characteristic of different stages of socio-economic development of societies.


2020 ◽  
Vol 1 (1) ◽  
pp. 35
Author(s):  
Joram Ngugi Kamau ◽  
Ibrahim Nyariki Kiprop ◽  
Geoffrey Kosgei Kipruto

This paper aimed at depicting how farmers use their informal networks to share information on climate smart agriculture especially on conservation agriculture. The study used social network analysis (SNA) in UCINET to depict the pattern of information sharing on conservation agriculture among individual farmers and farmers groups. The study identified thestructural importance of various actors in the farmers’ social networks.Power and centrality measures of various farmers were identified. Values for ego betweenness, coordinator and gatekeeper brokerage roles were normalized so that differences in network sizes were accounted for. The study identified several farmers who were identified to be critical in information sharing among horticultural farmers in Nyeri County. Farmers’social networks were found to play a pivotal role in the dissemination of information with key farmers identified as central actors in the network.Social network theory examines social structure from the perspective thatrelationships between two parties or more are partly influenced by the external ties possessed by each other with the degree of influence varying among the actors. This research demonstrates the need for agricultural research institutions to identify and liaise with actors with high degree of centrality in the jurisdiction of information and resource dissemination toguarantee maximum adoption of new technologies by the target groups.


2021 ◽  
pp. 158-174
Author(s):  
David Harutyunyan ◽  
Karen Eghiazaryan

THE ROLE OF INNOVATIONS IN BRAND MANAGEMENT PROCESS IN THE BANKING SYSTEM OF RA The implementation of new technologies plays an important role in the brand management process. The purpose of this article is to identify the existing relationship between brand management and the implementation of new technologies in to the banking system of Armenia, as well as their impacton the process of attracting customers. To achieve this goal, we conducted ananonymous sociological survey among representatives of all 17 commercial banks in Armenia. As a result we found that banks introducing new technologies and innovative services devote significant amounts of money to the brand management process, and the irclientele is dominated loyal customers. Banks that have provided a full or partial rebranding process usually attract new customers. Another factor influencing the sustainable attraction of new customers is the creation of a new product that is not represented by any of the competitors.


Author(s):  
Anak Agung Ayu Ratna Maheswari ◽  
Ni Made Asti Aksari

The amount of activities that requires airline services demands airline companies to provide good quality services to create satisfied and loyal consumers. The purpose of this study is to explain the effect of service quality on customer satisfaction and customer loyalty, the effect of customer satisfaction on customer loyalty, and to explain the mediating role of customer satisfaction in the effect of service quality on customer loyalty of AirAsia airline. Through purposive sampling method, this study uses a sample of 130 AirAsia customers at Ngurah Rai International Airport and Denpasar City, data was collected using questionnaire with a five-point Likert scale to measure 13 indicators, and analysed using path analysis. The result shows that service quality have a positive effect on customer satisfaction and their loyalty on AirAsia airline, customer satisfaction have a positive effect on customer loyalty on AirAsia airline, and customer satisfaction mediates the effect of service quality towards customer loyalty on AirAsia airline. We recommend for AirAsia to pay close attention to the quality of its services by controlling its flight schedule punctuality to satisfy its customers, which in turn will become loyal customers of AirAsia airline.


Author(s):  
M. A. Sazhina ◽  
A. V. Gavrilyuk

The article reveals the economic content of intellectual property as a ratio of the appropriation and alienation of property. It is shown that intellectual property acts as a unity of a person’s mental abilities, which are expressed in his ability to solve various kinds of problems, and the result of these abilities is the net income of the owner obtained as a result of alienation. The role of intellectual property as the most important changing factor in the development of an innovative economy is considered. The participation of the state and business in the use of intellectual property and the intensification of innovation is shown. The article discloses modern trends in the development of innovations aimed at a high degree of automation and the use of new technologies for continuous self-replicating economic growth, improving the welfare and standard of living of society, and the development of the human person.


Author(s):  
A.G. Shestakovich ◽  

The article considers the institutions that influence the development of an innovative society, in which the main profit is generated by the creation and development of new technologies and inventions. The purpose of the article is to identify and analyze the institutions that determine the formation and development of social capital in the country. Based on comparison, analysis, and analytical modeling, the paper identifies the problem of the existence of institutions in Russia that determine the passive attitude of citizens to the existing order of things and are unable to influence public authorities in order to improve the welfare of society. Based on the author's concept of economists D. Acemoglu, George. A. Robinson, which indicates a high degree of influence in the process of development of institutions in society (inclusive or extractive), the hypothesis was proposed that in Russia with large reserves of energy resources, mostly are extractive political and economic institutions, which entails a low level of self-organization of society. The hypothesis is confirmed by data from a study by the world Bank and the Levada center. In Russia, the Voice and Accountability index, which reflects the degree to which the population is provided with political rights and civil liberties, is 18,96 in a rating from 0 to 100, for comparison in the United States – 83,89. Data from the Yearbook "Public opinion" for 2019, confirm that in Russia, informal attitudes inherent in a society with extractive institutions prevail. The majority of society does not participate in self-government, 71 % of the population is not ready to take part in the work of public and political organizations in order to achieve changes for the better, 40 % of citizens believe that they are completely unable to influence the current phenomena and processes in the country. Having considered the points of view of economists whose work is devoted to the transformation of institutions, proposals were formulated to change the current situation, the essence of which is to diversify the economy.


2020 ◽  
Vol 64 (2) ◽  
pp. 251-261
Author(s):  
Jessica E. Fellmeth ◽  
Kim S. McKim

Abstract While many of the proteins involved in the mitotic centromere and kinetochore are conserved in meiosis, they often gain a novel function due to the unique needs of homolog segregation during meiosis I (MI). CENP-C is a critical component of the centromere for kinetochore assembly in mitosis. Recent work, however, has highlighted the unique features of meiotic CENP-C. Centromere establishment and stability require CENP-C loading at the centromere for CENP-A function. Pre-meiotic loading of proteins necessary for homolog recombination as well as cohesion also rely on CENP-C, as do the main scaffolding components of the kinetochore. Much of this work relies on new technologies that enable in vivo analysis of meiosis like never before. Here, we strive to highlight the unique role of this highly conserved centromere protein that loads on to centromeres prior to M-phase onset, but continues to perform critical functions through chromosome segregation. CENP-C is not merely a structural link between the centromere and the kinetochore, but also a functional one joining the processes of early prophase homolog synapsis to late metaphase kinetochore assembly and signaling.


2019 ◽  
pp. 39-54
Author(s):  
Marco Ieva ◽  
Cristina Ziliani

Customer Experience develops through a journey of touchpoints. However, little is known on the role of touchpoints in contributing to customer loyalty, which is the final aim of Customer Experience Management. This study provides an examination of the relative and moderating role of frequency and positivity of exposure to more than twenty touchpoints and their interplay in contributing to customer loyalty. An online survey on more than three thousand consumers is run with reference to retail banking. Results show that only a small number of touchpoints is significantly related to customer loyalty. Findings point companies' attention to invest their efforts in managing both the frequency and positivity of specific touchpoints.


Author(s):  
Lena Wånggren

This book examines late nineteenth-century feminism in relation to technologies of the time, marking the crucial role of technology in social and literary struggles for equality. The New Woman, the fin de siècle cultural archetype of early feminism, became the focal figure for key nineteenth-century debates concerning issues such as gender and sexuality, evolution and degeneration, science, empire and modernity. While the New Woman is located in the debates concerning the ‘crisis in gender’ or ‘sexual anarchy’ of the time, the period also saw an upsurge of new technologies of communication, transport and medicine. This book explores the interlinking of gender and technology in writings by overlooked authors such as Grant Allen, Tom Gallon, H. G. Wells, Margaret Todd and Mathias McDonnell Bodkin. As the book demonstrates, literature of the time is inevitably caught up in a technological modernity: technologies such as the typewriter, the bicycle, and medical technologies, through literary texts come to work as freedom machines, as harbingers of female emancipation.


2018 ◽  
Vol 42 ◽  
pp. 316-321
Author(s):  
Boris I. Ananyev ◽  
Daniil A. Parenkov

The aim of the article is to show the role of parliament in the foreign policy within the framework of the conservative school of thought. The authors examine both Russian and Western traditions of conservatism and come to the conclusion that the essential idea of “the rule of the best” has turned to be one of the basic elements of the modern legislative body per se. What’s more, parliament, according to the conservative approach, tends to be the institution that represents the real spirit of the nation and national interests. Therefore the interaction of parliaments on the international arena appears to be the form of the organic communication between nations. Parliamentary diplomacy today is the tool that has the potential to address to the number of issues that are difficult to deal with within the framework of the traditional forms of IR: international security, challenges posed by new technologies, international sanctions and other.


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