scholarly journals A Grounded Theory for ICT-Mediated Tacit Knowledge Transferability in MNCs

10.28945/4107 ◽  
2018 ◽  
Vol 13 ◽  
pp. 311-335 ◽  
Author(s):  
Mohammad Sharaf Qdah ◽  
Amer Nizar Fayez AbuAli ◽  
Juhana Salim ◽  
Tarek Issa Khalil
Keyword(s):  
Grounded Theory ◽  
Tacit Knowledge ◽  
Multinational Corporations ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Theory Approach ◽  
Communication Medium ◽  
Face To Face ◽  
Information And Communication ◽  
Grounded Theory Approach

Aim/Purpose: A vital business activity within organizations is tacit knowledge (TK) transfer. This work aims to propose a novel framework for TK transferability in multinational corporations (MNCs) from the information and communication technology (ICT) perspective. Background: In the past two decades, researchers have developed several frameworks for TK transfer based on humanistic, business, and educational perspectives. However, a review of the existing work revealed that TK transfer has seldom been examined from an ICT perspective. Methodology: A qualitative method was adopted because it was considered the most appropriate for the research requirements. A grounded theory approach was employed to generate the items that potentially affect the transferability of TK. Face-to-face semi-structured interviews were conducted to collect data, along with observations when possible. The study sample consisted of 20 expert interviewees in Malaysia. An inductive ongoing data analysis process based on grounded theory via open, axial, and selective coding was used as the primary analysis method. In addition, comparative and frequency count analyses were used to examine the collected data. Contribution: The main contribution of this study is its use of the grounded theory approach, which resulted in the generation of items that affect the transferability of TK, not all of which had been identified by previous researchers. This paper reports one of the few inductive studies conducted on TK transferability among MNCs and, therefore, makes distinct contributions to the literature on TK management, specifically bringing to the fore the intricacies involved in TK transferability. Findings: Information and communication technology plays a crucial role in and has a positive impact on TK transfer in MNCs. This study evaluated the potential of various ICT channels to facilitate TK transfer. The findings show that ICT tools cannot completely substitute for face-to-face contact. Tacit knowledge that has a high degree of complexity requires sophisticated channel features for its transfer. From this standpoint, virtual face-to-face communication is the richest communication medium in the ICT hierarchy. On the other hand, email and voicemail are less effective channels for TK transfer, while synchronous groupware is an intermediate communication medium. The findings highlight the importance of utilizing an appropriate mix of channels to improve TK transferability. Recommendations for Practitioners: It is recommended that practitioners consider the diverse aspects of TK and the potential of a range of ICT channels for the TK transfer process in order to increase the efficiency of TK transfer. The analytic categories developed in this study may give managers new insights into and a better understanding of how TK can be supported in a modern organization and how to overcome the barriers to TK transfer.

scholarly journals Utilization of Information and Communication Technology in Coordination Between the National Library with the Provincial Library

2016 ◽  
Vol 1 (2) ◽  
pp. 120
Author(s):  
Dimas A. Gammayani ◽  
Irham Hanif Nabawi ◽  
Muhammad Irsyad Alfatih
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Communication System ◽  
Participatory Approach ◽  
Provincial Government ◽  
National Library ◽  
Mutual Cooperation ◽  
Face To Face ◽  
Economical Benefit ◽  
Information And Communication

Changes are rapidly occur in this world, especially developments in the field of information and communication technology. Man must be able to adjust quickly to keep up. Developments in information and communication technology has made it easier for people in work. Utilization of information and communication technology are expected to make work performed by humans is more effective and efficient. National Library of Indonesia mandated by Law No. 43 of 2007 as an adviser to all types of libraries throughout Indonesia. In carrying out the task, the National Library should coordinate with local government including the provincial government, represented by the provincial library which can be said to represent the provincial government in the affairs of the library. National Library of Indonesia in coordination with the provincial library has been facilitated by information and communication technology such as telephone, fax and internet. In addition, coordination can also be done through conventional correspondency or direct face to face. This study tried to define which communication system that is commonly used by the National Library of Indonesia when coordinating with the provincial library and the reasons that lie behind them. The method used in this research is descriptive with a participatory approach, the researchers and respondents are equal and shared a mutual cooperation. This research indicates that face-to-face coordination is more preferred, because face-to-face coordination offers a social and economical benefit.

scholarly journals Ethnomethodology Study of Digitalized Social Communication Apprehension in Basmala Youth Community Members

2020 ◽  
Vol 5 (1) ◽  
Author(s):  
Tuti Widiastuti ◽  
Rajab Ritonga
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Social Communication ◽  
Communication Apprehension ◽  
Communication Process ◽  
Community Members ◽  
Face To Face ◽  
Information And Communication ◽  
Youth Community

In the era of Society 5.0, the role of communication technology was further enhanced so that it made it easier for humans in various aspects, such as economic, social, cultural, educational, health, business, and so on. However, the sophistication of information and communication technology causes interpersonal to interact less rarely face to face and face to face because it is more comfortable interacting through cyberspace through social media. This research was conducted to illustrate how social communication from understanding anxiety in the digital age. In conducting interactions, each individual can experience communication fears where individuals tend to experience anxiety because too much information is received. The group can be one of the very positive spheres of communication. The object of this research is Basmala members, who have various backgrounds as members of Islamic spiritual groups who uphold religious values. This research uses a qualitative research method with an ethnomethodology type that looks at how the disclosure of reality in people's lives and how individuals receive, learn, apply information provided in the community. Basmala is an Islamic spiritual organization whose members are students. As a religious organization where the culture and activities of the organization also have characteristics that can lead to the basic rules of religion that are expected to familiarize its members to deal with differences in the communication process to overcome the causes of communication apprehension

scholarly journals Is it possible to share tacit knowledge using information and communication technology tools?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Delio Ignacio Castaneda ◽  
Paul Toulson
Keyword(s):  
Tacit Knowledge ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Text Messaging ◽  
Explicit Knowledge ◽  
Knowledge Workers ◽  
Content Type ◽  
Information And Communication ◽  
Ict Tools ◽  
The Uk

Purpose This study aims to determine whether it is possible to use information and communication technology (ICT) tools to share tacit knowledge. Few studies have considered this subject, and they have reported both the ineffectiveness and effectiveness of ICT tools for sharing tacit knowledge. Design/methodology/approach In this study, the participants comprised 217 knowledge workers from New Zealand and researchers who attended a knowledge management conference in the UK. In all, 59% of the sample was men and 41% women. The research model compared the scores of knowledge workers in two categories of ICT, those that allow dialogue and those that do not, in relation to knowledge sharing in organizations. The instrument used a Likert scale with five levels of response. Findings It was found that not all ICT technologies let tacit knowledge to be shared, but those ICT that facilitate dialogue, for example, text messaging and video conferences. Emails did not facilitate the exchange of tacit knowledge. Research limitations/implications It is suggested to replicate the study with different countries to evaluate the role of culture in the communication of tacit knowledge. Practical implications An implication for practitioners based on this study is that email should not be the preferred mode for transferring knowledge between an organization and their workers. This mode is adequate for the exchange of explicit knowledge, but it has a limited capacity for transferring tacit knowledge. Thus, organizations may increase the use of audio and video tools to transfer electronically tacit knowledge. Interaction or socialization may facilitate the understanding and internalization of tacit knowledge by workers. Originality/value This study contributed to understand the reason for contradictory results from previous research. ICT tools are effective to share tacit knowledge when they facilitate dialogue. Results also support practitioners about how to obtain more effective exchange of tacit knowledge in organizations.

scholarly journals The national broadband network and the challenges of creating connectivity in education: The case of Tasmania

2013 ◽  
Vol 29 (2) ◽  
Author(s):  
Sue Stack ◽  
Jane Watson ◽  
Joan Abbott-Chapman
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
New Technologies ◽  
Classroom Teaching ◽  
Technology In Education ◽  
Face To Face ◽  
Innovative Methodology ◽  
Broadband Network ◽  
Information And Communication ◽  
Depth Interviews

<p>Tasmania, one of the first locations to have communities connected to the national broadband network (NBN), provided the context within which to ask significant questions about the implications of the NBN for all levels and sectors of education. This paper reports findings from a research project that developed innovative methodology to explore the issues with 21 respondents categorised as "leaders" in the field of information and communication technology in education. The aim of the research was to conduct an audit of actual and planned implementation of new technologies in classroom teaching through in-depth interviews, to assess challenges faced in implementation and to facilitate dialogue between leaders in disparate education areas through provision of forums online and face-to-face. In this way the action research both contributed to an understanding of issues and acted as a change agent in stimulating the sharing of new approaches to what turned out to be a set of highly complex "wicked" problems. Resulting models using a causal layered approach demonstrate that whereas the NBN did not become the immediate solution to connectivity for these leaders, it provided the motivation to consider what a connected educational environment could be like.</p>

scholarly journals Blended Learning in Research Statistics Course at The English Education Department of Borneo Tarakan University

2020 ◽  
Vol 15 (07) ◽  
pp. 61 ◽  
Author(s):  
Ridwan Ridwan ◽  
Hariaty Hamid ◽  
Irianto Aras
Keyword(s):  
Blended Learning ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
English Education ◽  
Education Department ◽  
Training And Education ◽  
Face To Face ◽  
Statistics Course ◽  
Information And Communication ◽  
Face To Face Learning

The development of information technology that is very rapidly grown nowa-days, particularly the development of information and communication technology enriches the development of the concept of learning based on blended learning. The characteristics of its apparatus, which can always be accessed anytime, any-where, multiuser and offers all its simplicity have made blended learning as a me-dium of instruction which is very appropriate for the development of education. One of the courses considered essential to utilize the information and communica-tion technology is a research statistics because the process of learning, this course has two fundamental parts which cannot be separated to one another, namely the-ory and practice. Thus, it needs a plan of learning activities which combine face-to-face learning and online-based learning interaction. The research was required to conduct to develop blended learning on research statistics course for the stu-dents of English Education Department of Teacher Training and Education Facul-ty of Borneo Tarakan University under a Research and Development by using the ADDIE’s model. The evaluation which was conducted to find out validity, prac-ticality, and effectiveness of blended learning drew three main conclusions: First, the design and development of learning devices were appropriate to be used as guidelines in implementing the learning process. Second, the process of learning was implemented in accordance with the plans and learning devices as well as a learning setting. Third, the students’ learning achievement was classically com-pleted. Thus, the blended learning was found to be valid, practical, and effective for the development of learning

scholarly journals How does the process of group singing impact on people affected by cancer? A grounded theory study

BMJ Open ◽  
2019 ◽  
Vol 9 (1) ◽  
pp. e023261 ◽  
Author(s):  
Katey Warran ◽  
Daisy Fancourt ◽  
Theresa Wiseman
Keyword(s):  
Grounded Theory ◽  
Theory Approach ◽  
Focus Group Interviews ◽  
Face To Face ◽  
Patients With Cancer ◽  
Building Resilience ◽  
Iterative Analysis ◽  
Group Interviews ◽  
Grounded Theory Approach ◽  
Psychological Dimensions

ObjectiveThis study aimed to build an understanding of how the process of singing impacts on those who are affected by cancer, including patients, staff, carers and those who have been bereaved.DesignA qualitative study, informed by a grounded theory approach.Setting and participantsPatients with cancer, staff, carers and bereaved who had participated for a minimum of 6 weeks in one of two choirs for people affected by cancer.Methods31 participants took part in Focus Group Interviews lasting between 45 min and an hour, and 1 participant had a face-to-face interview.FindingsFour overarching themes emerged from the iterative analysis procedure. The overarching themes were: building resilience, social support, psychological dimensions and process issues. Following further analyses, a theoretical model was created to depict how building resilience underpins the findings.ConclusionGroup singing may be a suitable intervention for building resilience in those affected by cancer via an interaction between the experience and impact of the choir.

scholarly journals Da'wa in Shihab & Shihab Youtube Content

2021 ◽  
Vol 3 (1) ◽  
pp. 37-47
Author(s):  
Fauziyah Ikrimah ◽  
M. Alief Rindianto ◽  
Fikry Zahria Emeraldien ◽  
Muhammad Wahyu Pratama
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Human Life ◽  
Face To Face ◽  
Information And Communication

The development of information and communication technology plays an important role in meeting the needs of people from various sectors of life, one of which is da'wah. Da'wa activities which are usually carried out face to face, can now be done anywhere and anytime without being constrained by time and place. Youtube is one of the platforms that is often used as a medium of da'wa because Youtube makes it easy to access and spread da'wa messages, especially when conflicts arise in the name of certain groups. This is because the resulting conflict is contrary to the principles of human life, harmony and peace. Therefore, to minimize the occurrence of these conflicts, the application of religious moderation is quite important and is expected to be a 'reducer' for the religious ways of extremist communities. To deal with this, we need some kind of da'wa content that invites people to tolerate and understand the differences, one of which is Shihab & Shihab's Youtube content "Wasathiyyah Islam, Islam in the middle."

scholarly journals Utilization of Information and Communication Technology in Coordination Between the National Library with the Provincial Library

2018 ◽  
Vol 1 (2) ◽  
pp. 120 ◽  
Author(s):  
Dimas Gammayani ◽  
Irham Hanif Nabawi ◽  
Muhammad Irsyad Alfatih
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Communication System ◽  
Participatory Approach ◽  
Provincial Government ◽  
National Library ◽  
Mutual Cooperation ◽  
Face To Face ◽  
Economical Benefit ◽  
Information And Communication

Changes are rapidly occur in this world, especially developments in the field of information and communication technology. Man must be able to adjust quickly to keep up. Developments in information and communication technology has made it easier for people in work. Utilization of information and communication technology are expected to make work performed by humans is more effective and efficient. National Library of Indonesia mandated by Law No. 43 of 2007 as an adviser to all types of libraries throughout Indonesia. In carrying out the task, the National Library should coordinate with local government including the provincial government, represented by the provincial library which can be said to represent the provincial government in the affairs of the library. National Library of Indonesia in coordination with the provincial library has been facilitated by information and communication technology such as telephone, fax and internet. In addition, coordination can also be done through conventional correspondency or direct face to face. This study tried to define which communication system that is commonly used by the National Library of Indonesia when coordinating with the provincial library and the reasons that lie behind them. The method used in this research is descriptive with a participatory approach, the researchers and respondents are equal and shared a mutual cooperation. This research indicates that face-to-face coordination is more preferred, because face-to-face coordination offers a social and economical benefit. Keywords: library, national library, provincial library, utilization technology

scholarly journals Emergency Remote Teaching in Higher Education During Covid-19: Challenges and Opportunities

2021 ◽  
Vol 10 (5) ◽  
pp. 1
Author(s):  
Nokukhanya N Jili ◽  
Chuks I Ede ◽  
Mfundo Mandla Masuku
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Teaching And Learning ◽  
Academic Staff ◽  
Relevant Literature ◽  
Easy Access ◽  
Face To Face ◽  
Institutions Of Higher Learning ◽  
Challenges And Opportunities ◽  
Information And Communication

The third quarter of 2020 marks the closure of on-campus face-to-face pedagogies in South Africa’s institutions of higher learning due to Coronavirus disease (COVID-19). The need to maintain social distancing necessitated the transition to emergency remote teaching. A few institutions of higher learnings could move their classes effectively to online and distance education platforms because of their pre-existing experience and some grapple with managing the ‘new normal’. This article reflects on the challenges and opportunities of an emergency remote teaching in institutions of higher learnings during the COVID-19 pandemic. The article adopted a qualitative approach through relevant literature and policy reviews to critically analyse emergency remote teaching during the era of COVID-19. The findings indicate that some staff and students experience challenges related to the lack of resources and exposure to remotely use information and communication technology. The article acclaims that institutions of higher learnings should acquire suitable information and communication technology equipment and develop the requisite facilities, implement rules and regulations for their availability, and adequate maintenance. This recommends promoting technologically compliant ethics within the institution, provide easy access to teaching and learning by both students and academic staff at an affordable and fixed (secure) cost in safe, conducive, and unrestricted environments for students.

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