scholarly journals INTERNATIONAL COMPETITIVENESS OF INDONESIA’S HIGHER EDUCATION SERVICES TRADE

2019 ◽  
Vol 3 (04) ◽  
Author(s):  
Suryawati Suryawati ◽  
Chen Lizhen
Keyword(s):  
Higher Education ◽  
Comparative Study ◽  
International Competitiveness ◽  
Complex Data ◽  
Service Trade ◽  
Services Trade ◽  
Education Services ◽  
Quality Of Higher Education ◽  
Education Service

Asia is one of the fastest growing destinations for international students. Therefore, this paper was conducted by conducting a comparative study and empirical study with the aim to find out Indonesia's international competitiveness for the higher education service trade aspect, which is compared with seven other countries. To measure the international competitiveness in the higher education services trade, data from 2010 to 2017 on the number of sending and receiving students in a country and other more complex data have been used to obtain valid results. A comparative study conducted by calculating data from eight countries using the IMS, TCI and RCA measurement methods, and empirical analysis conducted using a questionnaire survey with 302 respondents' data obtained to find out the significant factors that influence the competitiveness. The results show that although Indonesia's higher education service trade is unstable every year, it still has certain competitiveness in the international scope. In addition, culture, quality of higher education and cost of living have a significant impact on the international competitiveness of higher education service trade. On this basis, this paper puts forward some countermeasures and suggestions on how to improve the international competitiveness of Indonesia's higher education service trade, including: promoting the development of Indonesian culture, improving the quality of higher education, reducing tuition fees and living costs, increasing the employment opportunities for foreign students and promoting the balanced growth of Indonesian economy. Keywords: International Competitiveness; Service Trade; Higher Education; Indonesia;

scholarly journals Experience of Foreign Higher Education Service Trade and Its Enlightenment to China

2020 ◽  
Vol 7 (1) ◽  
pp. p130
Author(s):  
Xiaohua Ning ◽  
Guotao Ma
Keyword(s):  
Higher Education ◽  
Foreign Students ◽  
Trade Deficit ◽  
Developed Countries ◽  
Service Trade ◽  
Education Services ◽  
National Education ◽  
Stage Of Development ◽  
Education Service ◽  
Development Plans

With China’s entry into WTO, China’s trade in higher education services has developed rapidly. In addition to the highly developed economy, the broad market prospect has attracted more and more foreign students. However, China’s current trade in higher education services is still at the initial stage of development, showing an obvious trade deficit. From the perspective of international comparison, this study combs the development process of education service trade in major developed countries, summarizes the general rules and basic modes of its development, discusses various factors that affect the competitiveness of its national education service trade, thus analyzing the development characteristics and international competitiveness of education service trade in major developed countries, and summarizing the relevant experience and enlightenment of the development of education service trade in major developed countries. On this basis, the current situation of China’s higher education service trade is comprehensively combed, the main problems existing in China’s higher education service trade are analyzed, and reasonable ways to improve the competitiveness of China’s higher education service trade are put forward from aspects of perfecting the legislative content of higher education service trade, formulating development plans and policies, and strengthening the construction of education service institutions themselves.

scholarly journals MEASURING THE QUALITY OF HIGHER EDUCATION SERVICES DURING THE COVID-19 PANDEMIC: A CASE STUDY OF UNIVERSITAS MURIA KUDUS

2021 ◽  
Vol 1 (2) ◽  
pp. 17-26
Author(s):  
Muhkhammat Sahrul Gunawan, Dian Erliana Febriyanti, Rangga Primadasa
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Service Quality ◽  
Learning System ◽  
Average Score ◽  
Five Dimensions ◽  
Education Services ◽  
Quality Of Higher Education ◽  
Ease Of Access

The spread of Covid-19 led to changes in Higher Education services at Universitas Muria Kudus, where the learning system was carried out online. Servperf is a method for measuring the performance of performance-based service quality. This method is used in this study, where five dimensions of service quality, namely tangible, reliability, responsiveness, assurance, and empathy are used as the basis. The literature review was conducted to obtain 15 indicators. From the results of distributing questionnaires based on these 15 indicators, 118 respondents were students of Universitas Muria Kudus. From the tangible dimensions, the average score is 3, the average reliability dimension score is 3.358757, the Responsiveness dimension has an average score of 3.180791, The Assurance dimension has an average score of 3.217514, and the Empathy dimension has an average score of 2.988701. Whereas the highest score indicator was obtained namely the lecturer workforce was able to communicate and present the material well in online learning with an average score of 3.51. Meanwhile, the lowest indicators are indicators namely Ease of access and internet connection during online learning and the learning process that is easy to understand by students during online learning with the same average score of 2.67.

scholarly journals The Challenges of Quality Assurance and Accreditation in Afghanistan: A Policy Implementation Analysis

2020 ◽  
Vol 11 (Winter) ◽  
pp. 72-76
Author(s):  
Sayed Ahmad Javid Mussawy
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Policy Implementation ◽  
Research Universities ◽  
Public Universities ◽  
Higher Education Institutions ◽  
Education Services ◽  
Quality Of Higher Education ◽  
Different Types

The quest for quality has evolved as a major concern for higher education institutions (HEIs) in developing world. A majority of these countries have adopted quality assurance and accreditation (QAA) policies in order to improve the quality of higher education services. However, implementation of QAA has generated diverse responses among different types of HEIs as their mission and scope of work vary from one another. As a result, implementing a QAA in a public HEI is not a straightforward process.  The current research examines the challenges faced by public universities in Afghanistan as they implement a QAA system. More specifically, the study investigates how sensemaking and sensegiving occur as QAA is implemented at teaching vs. research universities, and ways that key-informants at various institutions make use of sensemaking and sensegiving as a tool to interpret the policy.

scholarly journals Higher education services market: new trends in sustainable development

2020 ◽  
Vol 208 ◽  
pp. 09016
Author(s):  
Larisa Kapustina ◽  
Natalia Izakova ◽  
Elizaveta Makovkina
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Mixed Model ◽  
Methodological Approach ◽  
Ease Of Use ◽  
Education Services ◽  
Online Technology ◽  
Quality Of Higher Education ◽  
Education Performance

The transfer of higher education to a distance format as a new trend has increased the relevance of research on the problems of assessing the quality of higher education services and its sustainable development in the post-pandemic period. The article proposes a methodological approach that includes the authors’ modified Higher Education PERFormance (HEdPERF) model and importance–performance analysis. Testing of the methodology for the Russian university showed its advantages that is a comprehensive assessment of the higher education service quality. The transition to a mixed model of higher education caused the need to improve the methodology. The authors proposed to include in the questionnaire the characteristics of the quality of distance learning: correspondence of goals and content of online technology, the level of online interaction of students, conformity assessment procedures and the stated competence, clarity of assessment criteria students the opportunity to track the progress in the development of the online course, quality learning materials, quality of technical support the online technology, ease of use etc.

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