scholarly journals Pengembangan Strategi Pelayanan Perijinan Impor Produk Hortikultura Berbasis Teknologi Informasi di Kementerian Perdagangan

2015 ◽  
Vol 10 (2) ◽  
pp. 99-111
Author(s):  
Deden Taufik Komara ◽  
Musa Hubeis ◽  
Muhammad Syamsun
Keyword(s):  
Information Technology ◽  
Evaluation System ◽  
Monitoring And Evaluation ◽  
Quality Of Services ◽  
Factor Evaluation ◽  
Horticultural Products ◽  
Analytical Tools ◽  
Evaluation Matrix ◽  
Hierarchy Process

Trade Facilitation Agreement mandates each member of the World Trade Organization (WTO), including Indonesia, to simplify the trade system in order to facilitate trade flows between countries. Inatrade is an information technology-based system that was built by the Ministry of Trade that aims to provide services of export and/or import procedure fastrer and more transparent. In order to determine the effectiveness of Inatrade services, it is necessary to identify the dominant factors, actors, and indicators that influence to the improvement of the service quality. This study aims to determine the conditions of service horticultural products import license, to identify the dominant factors, actors, and indicators which influence services, and to formulate strategies needed to improve the quality of licensing services at the Ministry of Trade. The research used analytical tools of Internal Factor Evaluation Matrix (IFE), External Factor Evaluation Matrix (EFE), SWOT and Analytical Hierarchy Process (AHP). Based on the result analiysis it was concluded that the licensing mechanism based integrated information technology and monitoring and evaluation system regularly including aspects of the systems, human resources and legal basis as a best strategy to improve the quality of services.

Protection of Customers for Management of Digital Banking Services (Study at PT. BRI Unit Boyolali)

2020 ◽  
Vol 3 (2) ◽  
pp. 170
Author(s):  
Herdian Ayu Andreana Beru Tarigan ◽  
Darminto Hartono Paulus
Keyword(s):  
Information Technology ◽  
Financial Services ◽  
Banking Industry ◽  
Service Innovation ◽  
Quality Of Services ◽  
Legal Research ◽  
Banking Services ◽  
Services Sector ◽  
Financial Services Sector

<p>Increasing competition in the Indonesian banking industry has encouraged many banks to improve the quality of services to customers by utilizing information technology developments. Service innovation in the use of information technology encourages banks to enter the era of digital banking services. However, the development of digital banking services also increases the risks faced by banks. The purpose of this study is to provide an overview of the implementation of digital banking services and customer protection for risks from digital banking services. The method used in this study is an empirical legal research method. The results of this study indicate that the implementation of digital banking services is regulated by OJK Regulation No.12/POJK.03/2018. The existence of this OJK Regulation is expected by banks as providers of digital banking services to always prioritize risk management in the use of information technology. In addition, this study also shows the existence of 2 types of customer protection for the use of digital banking services, namely preventive protection in the form of legislation related to customer protection in the financial services sector and repressive protection in the form of bank accountability for complaints from customers using digital banking services.</p>

ANALYSIS OF MENTAL WORKLOAD WITH INTEGRATING NASA TLX AND FUZZY METHOD

JOURNAL ASRO ◽  
2018 ◽  
Vol 9 (1) ◽  
pp. 37
Author(s):  
Riono Riono ◽  
Suparno Suparno ◽  
Adi Bandono
Keyword(s):  
Evaluation System ◽  
Mental Workload ◽  
Work Load ◽  
Mental Work ◽  
Fuzzy Method ◽  
A Value ◽  
Factor Evaluation ◽  
Nasa Tlx ◽  
Territorial Water

ABSTRAK In carrying out its main duty as a guardian of the territorial water sovereignty republic Indonesia, the strength of the Navy is directed as a strategic force developed under the SSAT. The strength of the Navy can be measured by the arsenal and the quality of the personnel who are responsible for it. The performance, quality of personnel is strongly influenced by the work load it receives. Measurement of personnel workload in Indonesian Warship to determine the class of his current position using the Factor Evaluation System (FES) method that is more oriented on the volume of work and work time. While the mental workload has not been accommodated in the measurement of workload using this method. In this research will carry out the measurement of mental workload of Indonesian Warship personnel for each type of work when the Indonesian Warship operates, using the NASA TLX method integrated with the Fuzzy method. The questionnaire data collection was obtained from 82 respondents Indonesian Warship personnel. From the research results obtained data that of 11 (eleven) types of work in Indonesian Warship at the time of operation, Main Engine Operators work is the work that has the highest mental workload with a value of 74.33. While the type of work that most low-level mental work is to electronics Operators with a value of 58.83.  Keywords: Workload, NASA TLX, FUZZY Method, FES

A Method of the Comprehensive Evaluation of Surface Integrity in Micro- and Nano-Machining

2007 ◽  
Author(s):  
Guicheng Wang ◽  
Chunyan Zhang ◽  
Hongjie Pei ◽  
Yunming Zhu ◽  
Chungen Shen ◽  
...  
Keyword(s):  
Surface Integrity ◽  
Evaluation System ◽  
Metal Cutting ◽  
Comprehensive Evaluation ◽  
Rapid Development ◽  
Analytic Hierarchy ◽  
Ultra Precision ◽  
Edge Quality ◽  
Hierarchy Process

The surface quality is always the crucial element of machined quality in precision ultra-precision metal cutting. A new concept that the surface integrity should include the edge quality of parts is put forward In this paper, the weight value of a series of characteristic parameters of surface integrity are calculated with using analytic hierarchy process, three basic methods of evaluating surface integrity are presented, and the comprehensive evaluation system has been formed which will theoretically play a great important role on rapid development in the precision machining.

scholarly journals Application of Analytical Hierarchy Process in Teaching Quality Analysis of English Writing

2020 ◽  
Vol 15 (14) ◽  
pp. 137
Author(s):  
Xiaoqin Zhang ◽  
Shengxin Wang ◽  
Yanling Cao ◽  
Guangqi Chen
Keyword(s):  
Analytical Hierarchy Process ◽  
Evaluation System ◽  
Evaluation Method ◽  
Evaluation Model ◽  
Teaching Quality ◽  
Quality Analysis ◽  
English Writing ◽  
Evaluation Systems ◽  
Hierarchy Process

There are two major problems in the evaluation of the teaching quality of English writing: the weak logic of the evaluation system and the low reliability of the evaluation model. To solve the problems, this paper put forward an evaluation method for the teaching quality of English writing based on the analytical hierarchy process (AHP). Firstly, the authors reviewed the current evaluation methods for the teaching quality of English writing. Next, hierarchical evaluation systems were established for the teaching quality of English writing from the perspectives of teachers and students, respectively. After that, the AHP method and the grey theory were introduced to set up an evaluation model for the teaching quality of English writing. Finally, several strategies were presented to improve the teaching quality of English writing. The proposed evaluation systems and model enriched the theories on teaching quality evaluation of English writing, and promoted the teaching quality of English writing.

scholarly journals Analisis Strategi Pengembangan Usaha Supermarket XYZ dengan Pendekatan Model Bisnis Kanvas

2018 ◽  
Vol 12 (2) ◽  
pp. 194
Author(s):  
Jack Absalom Soselisa ◽  
Sapta Raharja ◽  
Budi Suharjo
Keyword(s):  
Business Model ◽  
Descriptive Analysis ◽  
Development Program ◽  
Customer Relationship ◽  
Strategy Training ◽  
Shopping Experience ◽  
Factor Evaluation ◽  
Business Condition ◽  
Evaluation Matrix ◽  
Hierarchy Process

The purpose of the research is to identify and analyze the business model in Supermarket XYZ,  then give recommendation of priority strategy as perfection of Supermarket XYZ business model to more systematic, specific, unique and relevant to current business condition.   This research uses descriptive analysis method. The analytical tool used is business model canvass (BMC), the external factor evaluation matrix (EFE), internal factor evaluation matrix (IFE), external internal matrix (IE), and the combination between  strength, weakness, opportunity, threat (SWOT), and analytical hierarchy process (AHP )  called  AWOT.  The  result was obtained based on the result of AWOT analysis,  the priority strategy of the channel element with the highest score is SO strategy, to develop a food court to provide a customer shopping experience. Priority strategy of the customer relationship element is ST strategy, cooperation with the third parties for the development of joint promotion programs.  Finally, priority strategy of the key activities element is WO strategy,  training and development program.  The Selected BMC element and the specified strategy can be the basis for the development of the Supermarket XYZ business model in the future.

An Evaluation System for IT Outsourcing Customer Satisfaction Using the Analytic Hierarchy Process

2008 ◽  
pp. 1219-1235
Author(s):  
Yong Ki Yoon ◽  
Kun Shin Im
Keyword(s):  
Customer Satisfaction ◽  
Analytic Hierarchy Process ◽  
Evaluation System ◽  
It Outsourcing ◽  
Analytic Hierarchy ◽  
Literature Reviews ◽  
Customer Satisfaction Evaluation ◽  
Satisfaction Evaluation ◽  
Hierarchy Process

Many companies recently have been choosing information technology (IT) outsourcing in response to complicated information systems and various internal requirements. In order to monitor and maintain a high quality of IT outsourcing vendors’ services, it is necessary to develop a system to evaluate IT outsourcing customer satisfaction. The system can be used as a tool for choosing IT outsourcing providers. Through the literature reviews and expert interviews, we propose the evaluation system of the IT outsourcing customer satisfaction. Using AHP (analytic hierarchy process) technique, attributes associated with customer satisfaction in IT outsourcing environments are then rated in terms of their importance. The customer satisfaction evaluation system is applied to IT outsourcing service receivers in Korea to demonstrate its practical implications.

Optimization and Means of Urban Traffic Structure

2014 ◽  
Vol 543-547 ◽  
pp. 4096-4099
Author(s):  
Chao Cheng Zheng ◽  
Xin Ren You
Keyword(s):  
Economic Efficiency ◽  
Rapid Growth ◽  
Evaluation System ◽  
Urban Traffic ◽  
Analytic Hierarchy ◽  
Relative Lack ◽  
Supply Capacity ◽  
Traffic Optimization ◽  
Hierarchy Process

With the development of society and economy of China, levels in urbanization and motorization levels are in a rapid growth, triggering a series of problems in socio-economic efficiency and the quality of residents, resulting in the relative lack of supply capacity. From this point, a analytic hierarchy process based on the acquisition of the economic attributes in the whole city's main transport was used to clarify the structure of urban traffic optimization goals ordered by priority modes of transportation in the evaluation system.

scholarly journals Strategi Marketing Pada CV. Kembar Jaya Kreatif Dengan Memanfaatkan Analisis Swot Serta QSPM

2021 ◽  
Vol 4 (2) ◽  
pp. 128-138
Author(s):  
Tradiga Nur Aziz ◽  
Muhamad Rizal ◽  
Ria Arifianti ◽  
Asmaul Husna
Keyword(s):  
Swot Analysis ◽  
Internal Factor ◽  
Alternative Strategies ◽  
New Strategy ◽  
Swot Matrix ◽  
Marketing Activities ◽  
Factor Evaluation ◽  
Secondary Information ◽  
Analytical Tools ◽  
Evaluation Matrix

CV. Kembar Jaya Kreatif is an industry engaged in garment or convection. The results of the CV. Kembar Jaya Kreatif from September 2017 to April 2019 can be seen if there are some months of income that do not meet the income target that has been set. Therefore CV. Kembar Jaya Kreatif is obliged to devise a new strategy in order to increase income in order to achieve the targets that have been set. SWOT analysis is used to obtain alternative strategies, where strategic alternatives are obtained from internal and external aspects of the industry. Information and research data consist of primary and secondary information, the analytical tools used in this research are the IFE (Internal Factor Evaluation) matrix, the EFE (External Factor Evaluation) matrix, the IE (Internal-External) matrix, the SWOT matrix (Strengths, Weakness). , Opportunities, and Threats), as well as QSPM (Quantitative Strategic Planning Matrix). The SWOT matrix creates 5 strategic alternatives that can be implemented by the industry. Based on the QSPM results from 5 alternatives, one of the prioritized alternative strategies is to use existing technology to carry out marketing activities and sell products online such as through social media and e-commerce with a TAS score of 6, 303.

INFORMATION AND TECHNICAL SOLUTIONS FOR THE IMPLEMENTATION OF THE CONTROLLING CONCEPT

2021 ◽  
Vol 4 (12) ◽  
pp. 17-25
Author(s):  
Raphael A. Zverev ◽  
Keyword(s):  
Information Technology ◽  
Technology Development ◽  
Information Technology Development ◽  
Technical Solutions ◽  
Analytical Tools

The article discusses the development of the digitalization process and its implementation in the customs authorities. Using the example of electronic declaration centers, the possibilities of information technology solutions for controlling implementation are shown. The author's proposals for the formation and implementation of information technology solutions using analytical tools in controlling are considered as the basis for ensuring the quality of customs services. The proposals are built taking into account the stage of information technology development and determine the directions of further improvement.

scholarly journals Determining Strategies for Constructing the Safety Supervision System by Considering Both Internal and External Safety Environments: A Case Study of X Group Corporation, China

2020 ◽  
Vol 17 (24) ◽  
pp. 9486
Author(s):  
Qiaoli Wang ◽  
Xianyan Peng ◽  
Zijun Li
Keyword(s):  
Evaluation System ◽  
Complex Environments ◽  
Internal Factor ◽  
Supervision System ◽  
Performance Evaluation System ◽  
Safety Production ◽  
Factor Evaluation ◽  
Evaluation Matrix ◽  
Supervision Strategies

Safety supervision aims to safeguard the overall interests of the corporation, and ensure its safety production together with sustainable development. It is the key to reducing accident rates, and safeguarding employees’ safety and corporate property. The establishment of safety supervision system requires specify strategies. However, it is difficult to determine such strategies in an objective manner under complex environments. Therefore, first, this paper combined an external factor evaluation matrix (EFEM) and an internal factor evaluation matrix (IFEM) to analyze the internal and external safety environments faced by X Group Corporation (XGC). Second, the strength-weakness-opportunity-threat (SWOT) approach was employed to qualitatively analyze and explore the alternative safety supervision strategies. Following this, the most attractive strategies were selected from alternatives by using the quantitative strategic planning matrix (QSPM), namely construction of the safety culture system, clarification of modes and organizational structure of safety supervision, and improvement of the safety performance evaluation system. These strategies were subsequently applied in the construction and improvement of the XGC’s safety supervision system. This study can provide reliable theoretical and methodological support for the establishment of corporations’ safety supervision systems.

Sign in / Sign up

Export Citation Format

Share Document