scholarly journals ANALISA TATA KELOLA TIEKNOLOGI INFORMASI UNTUK MENINGKATKAN DESTINASI PARIWISATA DI LOMBOK (STUDI KASUS DI DINAS PARIWISATA PROV. NTB) MENGGUNAKAN FRAMEWORK COBIT 5

2020 ◽  
Vol 2 (1) ◽  
pp. 57-66
Author(s):  
Septiana Rohman ◽  
Nadiyasari Agitha ◽  
Royana Afwani

IT governance in a company to achieve the company’s vision, mission, goals, and objectives. There are problems in IT management both media and website in the Tourism Destination Development Sector, therefore this study determines the Capability level of IT governance in the Tourism Destination Development Sector using the COBIT 5 framework. The framework focuses on the APO01 sub-domain (Manage the IT management framework) Manage IT management frameworks, and APO04 (Manage innovation) Develop technological innovation. The results of the Capability level at APO01 for the current conditions are at levels 2 and 3, while the results of the Capability level at APO07, for now, are at level 2. While the Capability level results at APO01 and APO07 for the expected conditions are at levels 4 and 5 To increase the value of the Capability level got, recommendations for improvement are taken into consideration in the Development of Tourism Destinations in managing information technology.Then the recommendations given to increase the Capability level, form an action plan that is equipped with an implementation schedule and an estimated time that can be run

Author(s):  
Azmi Yunda Chairani ◽  
Royana Afwani ◽  
Sri Endang Anjawarni

The West Nusa Tenggara Department of Manpower and Transmigration (DISNAKERTRANS NTB) is one of the government organizations that assists the Governor of West Nusa Tenggara on labor and transmigration issues. IT governance in a company or organization is very necessary to harmonize organizational goals and strategies. With the problems found regarding to the resources both human resources and IT resources at DISNAKERTRANS NTB. Therefore, the purpose of this study is to determine the capability level of IT governance at DISNAKERTRANS NTB using the COBIT 5 framework by focusing on APO01 subdomains: Manage IT management frameworks, and APO07: Manage human resources. From the research results, the average capability level for the current conditions shows that APO01 and APO07 are at level 2. While the average capability level of the expected condition, shows that APO01 and APO07 are at level 4.to increase the current level, some recommendations are given to be considered by DISNAKERTRANS NTB in drafting the  policies relating to the APO01 and APO07 processes. Keywords: IT governance, capability level, COBIT 5.0, APO01, APO07.


2017 ◽  
Vol 8 (1) ◽  
pp. 9-14
Author(s):  
Wella Wella ◽  
Anasthasia Tampi

This study discusses the state of IT governance in colleges that are outside Java, Indonesia, Universitas Sam Ratulangi. This study also aimed to provide recommendations for improvement that IT governance in the region there are more improved. COBIT 5.0 be used to measuring the level of IT governance capability. Within this framework, there is measurement tool called Capability Level, which is a model capability that can help process of defining and understanding the processes of an organization. 7 of 37 Enabler Goals / Processes owned COBIT 5.0 are the main purpose of universities, among others: Ensure Risk )ptimization (EDM03), Ensure Resource Optimization (EDM04), Manage the IT Management Framework (APO01) Manage Human Resources (APO07), Manage Risk (APO12), Manage  security (APO13), and Manage Changes (BAI06). The results of the evaluation of the measurement capabilities of IT governance at universities in Manado stop at level 1, with a score that is not so good in all of its processes, with an average score obtained is 50.87. Having in mind the scores obtained, it can be given recommendations for the improvement of higher education in the city of Manado, so that IT governance in the region there equate with IT governance in Java. Index Terms — Capability Level, COBIT 5.0, IT Governance.


2018 ◽  
Vol 8 (2) ◽  
pp. 81-86
Author(s):  
Wella Wella ◽  
Andreas Febrianus Tanujaya

Pemanfaatan TI sangat penting untuk penyampaian strategi dan visi utama bisnis sehingga mendukung aktivitas organisasi. PT X merupakan sebuah perusahaan yang bergerak di bidang plantation. PT X berkeinginan untuk mengetahui tingkat kapabilitas tata kelola TI mereka. Penelitian ini menggunakan framework COBIT 5.0 dan Capability Level. Proses yang akan diuji adalah Ensure Governance Framework Setting and Maintenance, Ensure Benefits Delivery, Manage the IT Management Framework, Manage Strategy, Manage Enterprise Architecture, Manage Portfolio, Manage Human Resources, Manage Relationship, Manage Programs and Projects, dan Manage Requirements Definition. Target yang ingin dicapai oleh PT X adalah pada level 3 untuk proses Manage Strategy, sedangkan untuk proses yang lain ditargetkan pada level 2. Namun, hasil yang didapatkan tidak sesuai dengan ekspektasi yaitu Ensure Governance Framework Setting and Maintenance, Ensure Benefits Delivery, Manage the IT Management Framework, Manage Enterprise Architecture, Manage Portofolio, Manage Programmes and Projects, dan Manage Requirements Definition berhenti pada level 1. Sedangkan Manage Strategy, Manage Human Resources dan Manage Relationship berhenti pada level 2. Sehingga perusahaan masih harus melakukan perbaikan berdasarkan rekomendasi yang diberikan yang mendasar pada framework COBIT5.0. Kata kunci—Capability Level, COBIT 5.0, IT Framework, IT Governance.


2003 ◽  
Vol 19 (03) ◽  
pp. 187-193
Author(s):  
Laurence P. Gebhardt ◽  
Robert G. Jarvis

This paper examines how SENESCO, a small business shipyard, perceives and practices productivity theory within a company mission and management framework that balances safety, production, quality, and responsibility. The paper discusses the various ways in which productivity is achieved and improved at the SENESCO shipyard. Themes in this paper are consistent with goals and objectives of the National Shipbuilding Research Program (NSRP) Crosscut Initiatives Panel. Concepts in this paper could be adapted or adopted by other small to mid-sized shipyards or smaller units of larger shipyards. Quantitative evidence of our productivity improvement will be shared in a subsequent paper.


Author(s):  
Susi Susilowati

PT. Medista Utama is a company engaged in the distribution of medical devices. We have implemented an information system in the inventory section that is used to control the movement of products in the company. The system used must be able to manage, convey and maintain information security properly. So it is necessary to carry out an audit that aims to evaluate the information system governance that is running and ensure that the existing procedures support the existing business processes in the company. The audits were conducted following the standards of the COBIT 4.1 Framework for IT governance. This study will focus on the Delivery Service and Support (DSS) domain to analyze several aspects of IT that are currently running in this company, from the level of system security used to the management carried out by the system. In this domain, the research is focused on the DS5, DS10, and DS11 sub-domains. From the research results it is known that DS5 is at the level of 1.3; DS10 and DS11 are at level 2 (Repetitive but Intuitive). The conclusion is the level of capability obtained from the inventory information system of PT. Medista Utama is still below the expected level. And many improvements are needed to maximize the company's performance to achieve the expected Maturity Level value.


2021 ◽  
Vol 8 (5) ◽  
pp. 965
Author(s):  
Denisha Trihapningsari ◽  
Dewi Agushinta R. ◽  
Lintang Yuniar Banowosari

<p>Layanan bahan ajar Universitas Terbuka (UT) menerapkan Sistem Informasi Tiras dan Transaksi Bahan Ajar (SITTA) yang dalam prosesnya ditemui masalah terkait operasional dan optimalisasi Teknologi Informasi. Oleh sebab itu evaluasi perlu dilakukan untuk mengetahui sejauh mana sistem telah memenuhi kebutuhan organisasi tata kelola TI. Sebelumnya sistem belum pernah dievaluasi menggunakan mekanisme kontrol audit sistem informasi dengan <em>framework </em>COBIT 5. Penelitian ini bertujuan untuk mengukur tingkat kapabilitas tata kelola TI SITTA menggunakan <em>framework </em>COBIT 5. Fokus evaluasi pada sistem ini yaitu terkait manajemen layanan TI sehingga disepakati untuk mengevaluasi domain proses EDM01, EDM04, DSS01, DSS02, dan DSS03. Hasil penelitian diperoleh kapabilitas proses EDM01, EDM04, dan DSS01 saat ini berada di level <em>performed process</em> (level 1), proses DSS02 dan DSS03 berada di level <em>managed process</em> (level 2). Capaian tingkat kapabilitas yang diharapkan manajemen untuk proses yang dievaluasi tersebut yaitu level <em>optimizing process</em><em> </em>(level 5). Hal inimenunjukkan bahwa organisasi belum sepenuhnya menerapkan beberapa <em>best practices </em>untuk tujuan proses yang dievaluasi, meski telah ada standar layanan tata kelola TI namun belum dapat diimplementasikan secara maksimal. Rekomendasi aktivitas kebijakan tata kelola layanan TI yang diperoleh dari penelitian ini diharapkan menjadi referensi prosedur <em>monitoring</em> dan pengukuran kemampuan TI di layanan bahan ajar UT yang lebih bersifat efektif dan implementatif. Penelitian ini menghasilkan pengukuran tingkat kapabilitas proses TI pada COBIT 5 domain terpilih, analisis kondisi organisasi untuk capaian tingkat kapabilitas proses, kriteria prioritas perbaikan, dan rekomendasi perbaikan untuk tiap proses agar dapat mencapai level kapabilitas <em>optimizing process </em>(level 5) di kemudian hari.</p><p> </p><p><em><strong>Abstract</strong></em></p><p><em><em>The Open University (UT) teaching material service implements the Information System for Learning Materials and Transactions (SITTA) which in the process encountered problems related to the operation and optimization of Information Technology. Therefore, it is necessary to evaluate to determine the extent to which the system has met the needs of the IT governance organization. The SITTA system had never been evaluated before using an information system audit control mechanism with the COBIT 5 framework. This study aims to measure the level of SITTA IT governance capabilities using the COBIT 5 framework. The focus of evaluation on the system is related to IT service management so it was agreed to evaluate the domain of the EDM01, EDM04, DSS01, DSS02, and DSS03 processes. The results showed that the capabilities of the EDM01, EDM04, and DSS01 processes are currently at the performed process level (level 1), while the DSS02 and DSS03 processes are at the managed process level (level 2). The achievement of the capability level is expected by management for the process being evaluated is the optimizing process level (level 5). It can be shown that the organization has not fully implemented some best practices for the process being evaluated, even there are already IT governance service standards but it has not been implemented optimally. The recommendations for IT service governance policy activities obtained from this study are expected to become a reference for monitoring procedures and measuring IT capabilities in UT teaching material services that are more effective and implemented. This research produces measurement of IT process capability level in selected COBIT 5 domains, analysis of organizational conditions to achieve process </em></em><em>capability level, improvement priority criteria, and recommendations for improvement for each process to achieve optimizing process capability level (level 5) in the near future</em><em>.</em></p>


Author(s):  
I Nyoman Sujana Saputra ◽  
Budi Yuwono

Maintaining the service performance was the responsibility of the service company. As an organization providing telecommunications network services both satellite and terrestrial networks, decreasing service performance was an indication of IT governance problems in the organization. For understanding the extent of the IT governance in the organization, the assessment of capability level was required. COBIT 5 was the framework for assessing IT processes capability level and combined with the ITIL V3 2011 framework. This research methodology begins with problem identification in the organization, determining the ITIL V3 2011 service lifecycle 2011 related to the problem, and mapping ITIL V3 2011 processes with COBIT 5 processes. The mapping results obtained IT processes of COBIT 5 and then selected based on their relevance to the organization's problems and assessed its capability level using the PAM (Process Assessment Model) method which refers to the ISO/IEC 15504 standard. By defining a target of capability level, it can be performed gap analysis, prioritized process improvement, determined KPI (Key Performance Indicators), and provided recommendation activities of each IT process. Based on the assessment of 12 IT processes capability showed that the capability level of IT processes in the organization is level 1 (performed) with 8 processes and level 2 (managed) with 4 processes. To improve it, COBIT 5 has provided guidance and recommendations for each IT process activity.


2020 ◽  
Vol 25 (2) ◽  
pp. 97-110
Author(s):  
Noor Mutia ◽  
Renny Nur'ainy

The measurement of IT Governance capability level becomes useful for companies in order to reduce and avoid the mistake and losses in IT management. This research aims to measure the capability level of IT Governance in Oil & Gas Company listed in Indonesia, in occasion at PT Energi Mega Persada Tbk (EMP), and support the IT governance that has not reached the EMP’s target. The data engaged directly from respondents achieved from the results of questionnaires, interviews and observations. COBIT 5 Framework developed to measure the capability level of process by using Process Assessment Model (PAM). The result found that the capability level of IT Governance measurement of 37 IT processes for all domains in EMP presently at level 3,3 or established level. It means that IT Governance based on COBIT 5 in EMP has been commonly documented, communicated and implemented by default and has standardized. This research is likely to assist company in realize the capability level of IT Governance presently matched to the target that the company wants to reach. In order to the enhancements can conduct to make IT Governance more effective, efficient, and able to support the achievement of company goals.


2018 ◽  
Vol 6 (2) ◽  
pp. 97-102
Author(s):  
Anita Febriani ◽  
Anita Febriani

Success in providing information services can provide a positive impact to the organization that is in accordance with the expectations of stakeholders. Therefore, the application of IT governance, especially for academic information systems need to be monitored and evaluated to ensure that the entire mechanism of IT management goes according to plan, objectives and business processes. The evaluation also should not only be done in the early stages of a system implemented, but should also be done regularly. The methodology in this study using the COBIT 5 framework that begins with those identified and mapped to the COBIT 5 processes selected. We then measured against these processes to determine the level of the current process capability and also carried out targeting the expected level of capability. Process capability level gap analysis of current and expected conducted to determine the extent to which improvements should be made to these processes. Recommendations for improvement of these processes is based on the COBIT framework 5. Results of this research is assessment and targeting capability level 5 COBIT 5 process were selected as well as recommendations for improvement of IT services activities.


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