scholarly journals ASSESSMENT OF CAPABILITY LEVEL AND IT GOVERNANCE IMPROVEMENT BASE ON COBIT 5 AND ITIL V3 2011 FRAMEWORK: A CASE STUDY PT. XYZ

2021 ◽  
Vol 2 (1) ◽  
pp. 1
Author(s):  
I Nyoman Sujana Saputra ◽  
Budi Yuwono
Keyword(s):  
Gap Analysis ◽  
It Governance ◽  
Service Performance ◽  
Assessment Model ◽  
Network Services ◽  
Telecommunications Network ◽  
Level 1 ◽  
Level 2 ◽  
Capability Level

Maintaining the service performance was the responsibility of the service company. As an organization providing telecommunications network services both satellite and terrestrial networks, decreasing service performance was an indication of IT governance problems in the organization. For understanding the extent of the IT governance in the organization, the assessment of capability level was required. COBIT 5 was the framework for assessing IT processes capability level and combined with the ITIL V3 2011 framework. This research methodology begins with problem identification in the organization, determining the ITIL V3 2011 service lifecycle 2011 related to the problem, and mapping ITIL V3 2011 processes with COBIT 5 processes. The mapping results obtained IT processes of COBIT 5 and then selected based on their relevance to the organization's problems and assessed its capability level using the PAM (Process Assessment Model) method which refers to the ISO/IEC 15504 standard. By defining a target of capability level, it can be performed gap analysis, prioritized process improvement, determined KPI (Key Performance Indicators), and provided recommendation activities of each IT process. Based on the assessment of 12 IT processes capability showed that the capability level of IT processes in the organization is level 1 (performed) with 8 processes and level 2 (managed) with 4 processes. To improve it, COBIT 5 has provided guidance and recommendations for each IT process activity.

scholarly journals Pengukuran Kapabilitas Tata Kelola TI Sistem Informasi Tiras dan Transaksi Bahan Ajar Universitas Terbuka Menggunakan Cobit 5

2021 ◽  
Vol 8 (5) ◽  
pp. 965
Author(s):  
Denisha Trihapningsari ◽  
Dewi Agushinta R. ◽  
Lintang Yuniar Banowosari
Keyword(s):  
Information System ◽  
Best Practices ◽  
It Governance ◽  
Process Capability ◽  
Teaching Material ◽  
It Service ◽  
Level 1 ◽  
Level 2 ◽  
Capability Level ◽  
Process Level

<p>Layanan bahan ajar Universitas Terbuka (UT) menerapkan Sistem Informasi Tiras dan Transaksi Bahan Ajar (SITTA) yang dalam prosesnya ditemui masalah terkait operasional dan optimalisasi Teknologi Informasi. Oleh sebab itu evaluasi perlu dilakukan untuk mengetahui sejauh mana sistem telah memenuhi kebutuhan organisasi tata kelola TI. Sebelumnya sistem belum pernah dievaluasi menggunakan mekanisme kontrol audit sistem informasi dengan <em>framework </em>COBIT 5. Penelitian ini bertujuan untuk mengukur tingkat kapabilitas tata kelola TI SITTA menggunakan <em>framework </em>COBIT 5. Fokus evaluasi pada sistem ini yaitu terkait manajemen layanan TI sehingga disepakati untuk mengevaluasi domain proses EDM01, EDM04, DSS01, DSS02, dan DSS03. Hasil penelitian diperoleh kapabilitas proses EDM01, EDM04, dan DSS01 saat ini berada di level <em>performed process</em> (level 1), proses DSS02 dan DSS03 berada di level <em>managed process</em> (level 2). Capaian tingkat kapabilitas yang diharapkan manajemen untuk proses yang dievaluasi tersebut yaitu level <em>optimizing process</em><em> </em>(level 5). Hal inimenunjukkan bahwa organisasi belum sepenuhnya menerapkan beberapa <em>best practices </em>untuk tujuan proses yang dievaluasi, meski telah ada standar layanan tata kelola TI namun belum dapat diimplementasikan secara maksimal. Rekomendasi aktivitas kebijakan tata kelola layanan TI yang diperoleh dari penelitian ini diharapkan menjadi referensi prosedur <em>monitoring</em> dan pengukuran kemampuan TI di layanan bahan ajar UT yang lebih bersifat efektif dan implementatif. Penelitian ini menghasilkan pengukuran tingkat kapabilitas proses TI pada COBIT 5 domain terpilih, analisis kondisi organisasi untuk capaian tingkat kapabilitas proses, kriteria prioritas perbaikan, dan rekomendasi perbaikan untuk tiap proses agar dapat mencapai level kapabilitas <em>optimizing process </em>(level 5) di kemudian hari.</p><p> </p><p><em><strong>Abstract</strong></em></p><p><em><em>The Open University (UT) teaching material service implements the Information System for Learning Materials and Transactions (SITTA) which in the process encountered problems related to the operation and optimization of Information Technology. Therefore, it is necessary to evaluate to determine the extent to which the system has met the needs of the IT governance organization. The SITTA system had never been evaluated before using an information system audit control mechanism with the COBIT 5 framework. This study aims to measure the level of SITTA IT governance capabilities using the COBIT 5 framework. The focus of evaluation on the system is related to IT service management so it was agreed to evaluate the domain of the EDM01, EDM04, DSS01, DSS02, and DSS03 processes. The results showed that the capabilities of the EDM01, EDM04, and DSS01 processes are currently at the performed process level (level 1), while the DSS02 and DSS03 processes are at the managed process level (level 2). The achievement of the capability level is expected by management for the process being evaluated is the optimizing process level (level 5). It can be shown that the organization has not fully implemented some best practices for the process being evaluated, even there are already IT governance service standards but it has not been implemented optimally. The recommendations for IT service governance policy activities obtained from this study are expected to become a reference for monitoring procedures and measuring IT capabilities in UT teaching material services that are more effective and implemented. This research produces measurement of IT process capability level in selected COBIT 5 domains, analysis of organizational conditions to achieve process </em></em><em>capability level, improvement priority criteria, and recommendations for improvement for each process to achieve optimizing process capability level (level 5) in the near future</em><em>.</em></p>

scholarly journals Analysis of Information Technology Governance In Bina Darma Foundation of Salatiga Using COBIT 5 Framework

2021 ◽  
Vol 3 (1) ◽  
pp. 72-82
Author(s):  
Dwi Puspitasari ◽  
Hanna Prillysca Chernovita
Keyword(s):  
Information Technology ◽  
Human Resources ◽  
Leadership Training ◽  
It Governance ◽  
Non Profit ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 1 ◽  
Level 2 ◽  
Capability Level

Bina Darma foundation is a non-profit organization established by SWCU and GMKI. The main activities of the Bina Darma foundation are a leadership training program, journal publishing, and guesthouse rental. Problems that occur in the foundation include the management of human resources related to IT is not appropriate. To solve the problem, there needs to be control and evaluation to see how the condition of IT governance in Bina Darma Foundation uses the framework COBIT 5 domain DSS (Delivery, Service, and Support). The result of this research is capability level is currently at level 1 (Performed process), while the capability level is expected to be at level 2 (Managed process). Therefore, recommendations are given so that the IT governance in Bina Darma Foundation can work optimally to support the achievement of the organization's business objectives efficiently.

scholarly journals IT Governance Improvement at Communication and Information Office using COBIT 5

2020 ◽  
Vol 8 (5) ◽  
pp. 1402-1408
Keyword(s):  
Information Technology ◽  
Best Practice ◽  
Good Governance ◽  
Business Objectives ◽  
Level 1 ◽  
Level 2 ◽  
Government Institution ◽  
Capability Level

Application of information technology in government institution, including the departments where this case study was conducted, is an attempt to improve the transparency and quality of internal and external services. The employment of information technology aims to support the vision, mission and goals of the organization with good governance. Good governance management requires an audit to determine if the organization's performance is in accordance with the designated goals, vision and mission. The audit procedure performed by COBIT 5 which starts with identifying the work indicators listed in the Regional Medium-Term Development Plan (RMDP), identification of business objectives, identification of IT objectives, IT processes, data collection through questionnaires. Results of audit, showed that the capability level of five IT processes were within low value level, namely APO04 at level 1, APO07 at level 1, BAI01 at level 2, APO08 at level 2, and EDM05 at level 1. These results were indicating a presence of GAPs between expected organizational achievements and the current situation. By employing several best practice standards, this audit established several recommendations to improve maturity level including alignment between business objectives and IT objectives as well as IT processes.

scholarly journals Audit Sistem Pendataan Keluarga Menggunakan Pendekatan Framework COBIT 5 Pada Domain DSS (Studi Kasus: BKKBN Propinsi Jawa Barat)

Teknika ◽  
2021 ◽  
Vol 10 (1) ◽  
pp. 78-87
Author(s):  
Angga Maulana Nurhuda ◽  
Ervan Philipus ◽  
Ivan Gunawan
Keyword(s):  
Level 3 ◽  
Level 1 ◽  
Level 2 ◽  
Capability Level

Peran sistem pendataan keluarga dalam rangka mendukung pencapaian program BANGGAKENCANA pada BKKBN Propinsi Jawa Barat adalah untuk menyediakan data dasar sebagai perencanaan strategis, peta kerja, maupun pemetaan mekanisme operasional menjadi krusial untuk menopang keberhasilan program. Untuk memastikan delivery produk, layanan, dan dukungan yang dihasilkan perlu dilakukan evaluasi sehingga dapat menghasilkan tata kelola sistem pendataan keluarga yang lebih optimal. Penelitian ini bertujuan untuk memperoleh ukuran capability level proses TI saat ini kemudian dibandingkan dengan yang diharapkan sehingga dapat diperoleh kesenjangan guna penyusunan rekomendasi yang dapat diimplementasikan pada Siklus Sistem Pendataan Keluarga Tahun 2021 dengan menggunakan kerangka kerja COBIT 5. Data yang diperoleh bersumber dari responden yang berwenang dan kompeten berdasarkan pemetaan diagram RACI pada COBIT 5. Dari hasil penelitian, diketahui bahwa dari 6 proses terpilih pada domain DSS terdapat 4 proses yang mencapai level 1 (performed) dan 2 proses yang berhasil mencapai level 2 (managed process). Tingkat kemampuan manajemen TI yang diharapkan berada pada level 3 sehingga GAP muncul di semua domain yang bermakna saat ini organisasi belum sepenuhnya mengimplementasikan proses yang ditetapkan untuk mencapai tujuan proses. Dari seluruh rangkaian penelitian tersebut dapat disimpulkan bahwa diperoleh nilai level kapabilitas sebesar 1,33 dan terdapat GAP sebesar 1,67 untuk mencapai level yang diharapkan. Dalam penelitian ini disampaikan rekomendasi untuk meningkatkan kapabilitas proses sehingga BKKBN Propinsi Jawa Barat dapat mencapai tingkat kapabilitas yang diharapkan.

Rancangan Tata Kelola Teknologi Informasi Menggunakan Framework COBIT 2019 (Studi Kasus: PT XYZ)

2020 ◽  
Vol 5 (1) ◽  
pp. 1
Author(s):  
Ahmad Maulana Fikri ◽  
Hesti Shofia Priastika ◽  
Nadine Octaraisya ◽  
Sadriansyah Sadriansyah ◽  
Lovinta Happy Trinawati
Keyword(s):  
Information Technology ◽  
Model Evaluation ◽  
Service Management ◽  
Core Model ◽  
Maturity Level ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 1 ◽  
Level 2 ◽  
Capability Level

Abstrak: Tata kelola teknologi informasi fokus pada teknologi informasi, sistem, manajemen kinerja dan resikonya.Kerangka kerja COBIT 2019 digunakan dalam melakukan penerapan tata kelola teknologi informasi. PT XYZ diambil bertujuan mengetahui kualitas layanan, kinerja manajemen, serta resiko pada perusahaan dengan melihat pada referensi dari laporan tahunan PT XYZ dan menganalisis nilai capability level serta maturity level. Setelah dilakukan analisis terhadap 11 design factor, didapatkan bahwa ada 5 proses domain yang memiliki nilai diatas 75% yaitu BAI02, BAI03, BAI06, DSS02, dan DSS04 kemudian dilanjutkan dengan core model evaluation dan diperoleh hasil nilai capability level masing- masing yaitu BAI02 memiliki nilai capability pada level 2; BAI03 memiliki nilai capability pada level 1; BAI06 memiliki nilai capability pada level 1; ). DSS02 memiliki nilai capability pada level 2; dan DSS04 memiliki nilai capability pada level 2, maka nilai maturity level keseluruhan dari PT XYZ adalah 1, capability level dapat ditingkatkan dengan melakukan aktivitas yang belum dilakukan oleh perusahaan sampai dengan mencapai nilai fully untuk tiap level.   Kata kunci: capability, COBIT, maturity, tata kelola, teknologi.   Abstract: Information technology governance focuses on information technology, systems, performance management and risk. The 2019 COBIT framework is used in implementing information technology governance. PT XYZ was taken to determine the quality of service, management performance, and risk to the company by looking at the references from the PT XYZ annual report and analyzing the capability level and maturity level. After analyzing 11 design factors, it was found that there were 5 domain processes that had values ​​above 75%, namely BAI02, BAI03, BAI06, DSS02, and DSS04 then continued with core model evaluation and the results obtained for each capability level, namely BAI02 had a value. capability at level 2; BAI03 has capability value at level 1; BAI06 has a capability value at level 1; ). DSS02 has capability value at level 2; and DSS04 has a capability value at level 2, so the overall maturity level of PT XYZ is 1, the capability level can be increased by doing activities that the company has not done until it reaches the full value for each level.   Keywords: capability, COBIT, governance, maturity, technology.

scholarly journals Lidar signal simulation for the evaluation of aerosols in chemistry transport models

2012 ◽  
Vol 5 (6) ◽  
pp. 1543-1564 ◽  
Author(s):  
S. Stromatas ◽  
S. Turquety ◽  
L. Menut ◽  
H. Chepfer ◽  
J. C. Péré ◽  
...  
Keyword(s):  
Optical Properties ◽  
Vertical Structure ◽  
Simulation Software ◽  
Lidar Signal ◽  
Transport Models ◽  
Signal Simulation ◽  
Level 1 ◽  
Dust Events ◽  
Level 2

Abstract. We present an adaptable tool, the OPTSIM (OPTical properties SIMulation) software, for the simulation of optical properties and lidar attenuated backscattered profiles (β') from aerosol concentrations calculated by chemistry transport models (CTM). It was developed to model both Level 1 observations and Level 2 aerosol lidar retrievals in order to compare model results to measurements: the level 2 enables to estimate the main properties of aerosols plume structures, but may be limited due to specific assumptions. The level 1, originally developed for this tool, gives access to more information about aerosols properties (β') requiring, at the same time, less hypothesis on aerosols types. In addition to an evaluation of the aerosol loading and optical properties, active remote sensing allows the analysis of aerosols' vertical structures. An academic case study for two different species (black carbon and dust) is presented and shows the consistency of the simulator. Illustrations are then given through the analysis of dust events in the Mediterranean region during the summer 2007. These are based on simulations by the CHIMERE regional CTM and observations from the CALIOP space-based lidar, and highlight the potential of this approach to evaluate the concentration, size and vertical structure of the aerosol plumes.

scholarly journals AN INVESTIGATION TO THE LEVEL OF LEARNING IN SMALL AND MEDIUM SCALE ENTERPRISES/SMES USING BLOOM’S TAXONOMY OF INDIVIDUAL LEARNING

2020 ◽  
Vol 5 (3) ◽  
pp. 413
Author(s):  
Hafiz Rahman ◽  
Sri Oktavia ◽  
Anneke Justitia Bioty
Keyword(s):  
Capacity Building ◽  
Case Study Research ◽  
Bloom's Taxonomy ◽  
Individual Learning ◽  
Cognitive Domain ◽  
Medium Scale ◽  
Bloom’S Taxonomy ◽  
Level 1 ◽  
Level 2

<p>The study aims at investigate the level of individual learning in small and medium scale enterprises/SMEs as an important element in organizational knowledge, which will further determine the competitive advantage in SMEs. Using qualitative methodology, the study was empirically undertaken as a case study research with four SMEs in two major business sectors in Padang, West Sumatra - Indonesia. Owners-managers and employees were the informant of the study. Bloom’s taxonomy of individual learning was used as the cornerstone and thematic analysis to the result of in-depth interview was operated as the method of analysis. The study found that the level of learning in SMEs in the context of study is low. In affective and cognitive domains of individual learning, the study found that owners-manager and employees in SMEs in the context of study reached the level 1 (affective domain) and the level 2 (cognitive domain). This paper has value and originality in terms of the detailed empirical description of the level of learning in SMEs which is based on the interview with informants. Practically, results of this study can be used as an important academic consideration to assist the formulation of government interventions in the personal capacity building for SMEs.</p><p> </p><p><em>Penelitian ini bertujuan untuk melakukan investigasi mengenai tingkat pembelajaran individu pada usaha kecil dan menengah/UKM sebagai elemen penting dalam pembentukan pengetahuan yang berkembang dalam organisasi, yang lebih lanjut akan menentukan daya saing UKM. Penelitian ini menggunakan metodologi kualitatif dan secara empiris dilakukan melalui pendekatan case study pada pemilik-pengelola dan karyawan UKM pada dua sektor usaha di Padang, Indonesia. Taksonomi Bloom yang merupakan konsep utama dalam proses pembelajaran individu digunakan sebagai teori dasar dalam penelitian ini. Analisis tematik terhadap hasil interview lebih lanjut digunakan sebagai metoda analisis. Penelitian ini menemukan fakta rendahnya tingkat pembelajaran dalam UKM. Pada domain afektif maupun kognitif, pemilik-pengelola dan karyawan UKM pada konteks penelitian menunjukkan level 1 pada domain afektif dan level 2 pada domain kognitif. Artikel ini dinilai memiliki nilai dan orisinalitas terkait dengan temuan empiris secara detil mengenai tingkat pembelajaran individual dalam UKM. Secara praktis, hasil penelitian ini dapat digunakan sebagai sebuah pertimbangan akademis penting untuk membantu proses penetapan formulasi intervensi pemerintah bagi program personal capacity building dalam UKM.</em></p>

scholarly journals Analysis of Student Problem-Solving Ability Topics 3D Reviewed from Geometry Thinking Level

2020 ◽  
Vol 3 ◽  
pp. 525-530
Author(s):  
Bagas Ardiyanto ◽  
Gunawan ◽  
Maryam Abdulloh ◽  
Safrilia Septiasari
Keyword(s):  
Problem Solving ◽  
Problem Solving Skills ◽  
Study Approach ◽  
Data Collection Instrument ◽  
Level 3 ◽  
Master Level ◽  
Level 1 ◽  
Level 2 ◽  
Student Problem

Each student has different problem-solving skills on the 3D topic. The study aims to find out the student problem-solving skills in the 3D Topics reviewed from geometry thinking level. This type of research is qualitative research with a case study approach. The subject in this study is as many as 20 subjects consisting of high problem-solving capabilities, moderate problem-solving capabilities, and low problem-solving capabilities. The data collection Instrument on this research is a level test of geometry thinking. The results showed that students in the category of high problem-solving skills were able to master level 0, Level 1, Level 2, and level 3 despite not being perfect, students in the category of problem-solving skills were able to master level 0, Level 1, and Level 2, students in the category of low problem-solving skills are only capable of mastering level 0 and Level 1.

scholarly journals Analisis Tata Kelola Teknologi Informasi Untuk Meningkatkan Mutu Sumber Daya Manusia Pada Dinas Tenaga Kerja Dan Transmigrasi Provinsi Nusa Tenggara Barat Menggunakan Framework COBIT 5.0

2019 ◽  
Vol 3 (2) ◽  
Author(s):  
Azmi Yunda Chairani ◽  
Royana Afwani ◽  
Sri Endang Anjawarni
Keyword(s):  
Human Resources ◽  
It Governance ◽  
It Management ◽  
Organizational Goals ◽  
Government Organizations ◽  
The Government ◽  
Or Organization ◽  
A Company ◽  
Level 2 ◽  
Capability Level

The West Nusa Tenggara Department of Manpower and Transmigration (DISNAKERTRANS NTB) is one of the government organizations that assists the Governor of West Nusa Tenggara on labor and transmigration issues. IT governance in a company or organization is very necessary to harmonize organizational goals and strategies. With the problems found regarding to the resources both human resources and IT resources at DISNAKERTRANS NTB. Therefore, the purpose of this study is to determine the capability level of IT governance at DISNAKERTRANS NTB using the COBIT 5 framework by focusing on APO01 subdomains: Manage IT management frameworks, and APO07: Manage human resources. From the research results, the average capability level for the current conditions shows that APO01 and APO07 are at level 2. While the average capability level of the expected condition, shows that APO01 and APO07 are at level 4.to increase the current level, some recommendations are given to be considered by DISNAKERTRANS NTB in drafting the  policies relating to the APO01 and APO07 processes. Keywords: IT governance, capability level, COBIT 5.0, APO01, APO07.

scholarly journals AUDIT TEKNOLOGI INFORMASI MENGGUNAKAN FRAMEWORK COBIT 5 PADA DOMAIN DSS (DELIVER,SERVICE, AND SUPPORT) (STUDI KASUS : KONSULTAN MANAJEMEN PUSAT)

Jurnal Digit ◽  
2020 ◽  
Vol 9 (1) ◽  
pp. 97
Author(s):  
Ricky Perdana Kusuma
Keyword(s):  
Control Objective ◽  
Level 1 ◽  
Level 2 ◽  
Capability Level

Teknologi informasi (TI) perlu diatur agar dapat dimanfaatkan dengan baik, dimana tindakan untuk mengatur TI disebut dengan audit TI. Tujuan audit TI untuk meminimalkan terjadinya fraud dan risiko dalam sistem informasi. Standar audit yang digunakan adalah Control Objective for Information and Related Technology (COBIT) 5. COBIT 5 merupakan framework yang memiliki kedetailan standar dalam hal teknis dan operasional serta kelengkapan proses TI yang baik. Domain yang dipakai dari COBIT 5 yaitu domain DSS (Deliver, Service, and Support), dipilih karena fokus pada aspek penyampaian TI di dalam pengiriman dan layanan TI serta dukungannya terhadap proses bisnis yang berlangsung termasuk pengelolaan masalah agar keberlanjutan proses bisnis tetap terjaga. Konsultan Manajemen Pusat (KMP) merupakan satu organisasi yang mengimplementasikan TI yaitu Sistem Informasi Manajemen Kota Tanpa Kumuh (SIM KOTAKU) untuk pengendalian program Kota Tanpa Kumuh (KOTAKU) di bawah Ditjen Cipta Karya (DJCK) Kementerian Pekerjaan Umum dan Perumahan Rakyat (Kementrian PUPR). Hasil dari audit TI saat ini Capability Level yang didapat pada SIM KOTAKU di KMP yaitu Level 1, yaitu Performed Process, dan Level target yang ingin dicapai adalah Level 2 yaitu Managed Process, sehingga berdasarkan analisis kondisi existing diperlukan peningkatan aktivitas dengan rekomendasinya yaitu memaksimalkan sistem yang sudah berjalan dengan peningkatan pengelolaan permintaan layanan dan insiden serta peningkatan layanan keamanan lebih terstruktur sesuai SOP (Standar Operating Procedure) dan terdokumentasi. Kata kunci: audit TI, COBIT 5, domain DSS, Konsultan Manajemen Pusat (KMP), Capability Level

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