scholarly journals Evaluation Analysis of SAP (Responsibility Application System” Quality based on ISO 9126

2021 ◽  
Vol 11 (8) ◽  
pp. 322-327
Author(s):  
Fahmi Riskian
Keyword(s):  
System Quality ◽  
Application System ◽  
Iso 9126

scholarly journals Determinan The Evaluation of Work Unit Application System (Sistem Aplikasi Satker (SAS) : An Information System of Success Model Approach

2017 ◽  
Vol 1 (1) ◽  
pp. 158
Author(s):  
Pandu Krida Laksana ◽  
Bambang Subroto ◽  
Zaki Baridwan
Keyword(s):  
User Satisfaction ◽  
Information Quality ◽  
Fiscal Year ◽  
System Quality ◽  
Research Subjects ◽  
Application System ◽  
Success Model ◽  
Work Units ◽  
Positive Effect ◽  
Model Approach

<p>This study aims at examining and analyzing the effects of system quality, information quality, the significance of system on  user satisfaction partaking as mediating variables. The survey was carried through by way of census mode (total sampling) in all individuals using SAS and were employed in work units (Satker) partnering with KPPN Sidoarjo in fiscal year 2016, with the number of 86 research subjects. The used analysis methods was SEM-PLS with the assistance of WarpPLS Software 5.0. The results showed that there was a positive effect of the system quality, the importance of the system, and the usability of the system on users’ satisfaction, but the information quality was not empirically proven effective on user satisfaction. The system quality and information quality positively effected on the usability of the system, but the importance of the system did not affect the usefulness of the system.</p><p> </p><p><strong>Keywords: </strong>Usability, user satisfaction, information quality, system quality, significance of the system.</p>

scholarly journals Implementasi Sistem Informasi Manajemen Nikah Dalam Peningkatan Kualitas Layanan (Studi Deskriptif di Kantor Urusan Agama Kecamatan Ciwidey)

2019 ◽  
Vol 4 (2) ◽  
pp. 189-206
Author(s):  
Sutisna Sutisna ◽  
A. Bachrun Rifa'i ◽  
Yuliani Yuliani
Keyword(s):  
Management Information System ◽  
Management Information Systems ◽  
System Quality ◽  
Management Information ◽  
Government Programs ◽  
Quality Of Information ◽  
Application System ◽  
The Public ◽  
Descriptive Method

ABSTRAK Tujuan penelitian ini adalah untuk mengetahui secara faktual mengenai Implementasi Sistem Informasi Manajemen Nikah dalam peningkatan kualitas layanan di Kantor Urusan Agama Kecamatan Ciwidey yang dilihat dari segi kualitas sistem aplikasi SIMKAH, urgensi penerapan sistem dan kualitas informasi yang dihasilkan oleh aplikasi SIMKAH. Metode yang digunakan adalah metode deskriptif dengan pendekatan kualitatif. Penelitian ini diperoleh dengan cara observasi lapangan, wawancara, studi kepustakaan dan studi dokumentasi. Hasil penelitian ini menunjukkan bahwa kualitas sistem dari aplikasi SIMKAH sangat baik, karena mudah digunakan dan lengkap sehingga dapat mendukung segala aktivitas pelayanan kepada masyarakat. Akan tetapi masih belum optimal karena server dan jaringan sering mengalami gangguan sehingga berpengaruh pada kecepatan aplikasi. Urgensi penerapan sistem merupakan upaya mendukung pelaksanaan program pemerintah dalam memaksimalkan pelayanan kepada masyarakat berbasis IT dan membantu petugas KUA dalam bidang pencatatan nikah dan rujuk. Kualitas informasi yang dihasilkan dari sistem tersebut sudah relevan dengan kebutuhan pengguna dan output nya lengkap dan dapat langsung dirasakan oleh pengguna sistem dan masyarakat sebagai penerima informasi.Kata Kunci : Sistem Informasi Manajemen Nikah; Kualitas LayananABSTRACT The purpose of this study was to find out factually about the Implementation of Marriage Management Information Systems in improving service quality at the Ciwidey District Religious Affairs Office in terms of the quality of the SIMKAH application system, the urgency of the system implementation and the quality of information produced by the SIMKAH application. The method used is a descriptive method with a qualitative approach. This research was obtained by field observations, interviews, literature studies and documentation studies. The results of this study indicate that the quality of the SIMKAH application system is very good, because it is easy to use and complete so that it can support all service activities to the community. However, it is still not optimal because servers and networks often experience interference so that it affects the application speed. The urgency of implementing the system is an effort to support the implementation of government programs in maximizing services to the IT-based community and assisting KUA officers in the field of marriage and referral registration. The quality of information generated from the system is relevant to the needs of users and its output is complete and can be directly felt by users of the system and the public as recipients of information.Keywords : Marriage Management Information System; Quality of Service

scholarly journals ANALISIS KUALITAS SISTEM APLIKASI DAPODIK PADA KOORDINATOR WILAYAH BIDANG PENDIDIKAN KECAMATAN KUTAWALUYA MENGGUNAKAN MODEL WEBQUAL 4.0

2020 ◽  
Vol 15 (2) ◽  
Author(s):  
Lila Setiyani ◽  
Jaki Wagiar ◽  
Evelyn Tjandra
Keyword(s):  
Information Quality ◽  
Government Policies ◽  
System Quality ◽  
Quality Of Information ◽  
Application System ◽  
Web Based ◽  
Data Infrastructure ◽  
Education Personnel ◽  
Quantitative Descriptive

AbstractDapodik application is a web-based data collection application which is one of the main sources in the formulation of government policies. In the Dapodik application, there are some managed data including school data, infrastructure, students, teachers and education personnel. The data or information generated is influenced by the quality of the Dapodik application itself. Therefore this study aims to analyze the quality of the Dapodik application system using the Webqual 4.0 model. This research is quantitative descriptive. From the results of the study showed that the ease of users (usability), the quality of information (information quality) and the quality of service interactions (service interaction) on the Dapodik application has been very well felt by users.Keyword: Dapodik, Webqual, System Quality

scholarly journals INDIVIDUAL AND ORGANIZATIONAL IMPACTS: INFORMATION AND SYSTEM QUALITY INFLUENCE ON ATTITUDE TOWARDS USE AND USER SATISFACTION OF AGENCY-LEVEL FINANCIAL APPLICATION SYSTEM

2020 ◽  
Vol 4 (1) ◽  
pp. 10-18
Author(s):  
Tita Djuitaningsih ◽  
Degi Arifiyantoro
Keyword(s):  
User Satisfaction ◽  
Partial Least Square ◽  
Least Square ◽  
Primary Data ◽  
Organizational Impact ◽  
System Quality ◽  
Application System ◽  
Financial Application ◽  
Ministry Of Finance ◽  
The Republic

Agency-level financial application system (SAKTI) at Directorate General of Budget (DJA) – The Ministry of Finance of the Republic of Indonesia was built to provide benefits in the form of increased integration, efficiency, planning processes, implementation, and accountability of the state budget rather than the previous system. But the fact is, the implementation of SAKTI still causes problems related to users and their impact on individuals and organizations, thereby reducing these benefits. The purpose of this study is to test the influence of information and system quality of SAKTI on attitude towards use and user satisfaction and its impact on individual of SAKTI’s user and organizational impact of DJA. This is a quantitative study using primary data from SAKTI’s operational user as respondent that was collected using paper & pencil method. The population in this study was 60 people. Using purposive sampling technique with access frequency criteria, a sample size of 55 users was obtained. Data analysis using Structural Equation Modelling (SEM) – Partial Least Square (PLS). The result proved that both system information and system quality positively of SAKTI affect both attitude towards use and user satisfaction, both attitude towards use and user satisfaction of SAKTI positively affect each other and both of them positively affect individual impact of SAKTI’s user, and individual impact of SAKTI’s user positively affect organizational impact of DJA. The results of the study still do not adequately represent the overall perception of SAKTI users. In this regard, further research is needed covering the scope of which has not been studied in the Echelon I environment at the Ministry of Finance in addition to the DJA. Research on the risks of SAKTI implementation that does not run smoothly as well as the risks of negative impacts on the performance of individuals and organizations has never been done, especially in the work unit at the DJA – The Ministry of Finance of the Republic of Indonesia.

Implementasi Sistem Rekam Medis Pasien Menggunakan Pendekatan Customer Relationship Management (CRM)

2018 ◽  
Vol 7 (2) ◽  
pp. 180
Author(s):  
Wiyanto Wiyanto ◽  
Fajar Butsianto ◽  
Karsito Karsito
Keyword(s):  
Information Technology ◽  
Information System ◽  
Medical Record ◽  
Customer Relationship Management ◽  
Unified Modeling Language ◽  
Relationship Management ◽  
Customer Relationship ◽  
Design System ◽  
System Validation ◽  
Iso 9126

Information technology is rapidly developed in this century that impact to various aspects of the organization really need information technology to support the performance and everyday business processes. In health services, information technology is required to process and storage the patient medical records, so that the patient's medical record is well preserved, and competitive advantage can be obtained between patient and polyclinic. The application of Customer Relationship Management (CRM) approach can be developed by implementing information system of medical record history to get new patient and retain existing patient, improving relationship with patient and maintaining patient loyalty as well as supporting the company/organization to provide excellent service to customers in real time through the advantage of information technology. The aims of this research are to understand patient medical record by CRM approach and Unified Modeling Language (UML) for system design, system validation using Forum Group Discussion (FGD), and using software testing Model ISO 9126. The result of this research are Medical Record History Information System and the result of system validation with FGD is 100% accepted, the result of system test using Model ISO 9126 is good with success rate 82,86%, so it can give contribution to polyclinic.

EFFECT OF TOP MANAGEMENT SUPPORT, SYSTEM QUALITY, AND INFORMATION QUALITY ON SATISFACTION ACCOUNTING INFORMATION SYSTEM USERS IN LEMBAGA PERKREDITAN DESA (LPD) IN UBUD DISTRICT

2019 ◽  
Vol 1 (1) ◽  
pp. 123-142
Author(s):  
Sang Ayu Putu Arie Indraswarawati ◽  
I Putu Deddy Samtika Putra ◽  
Ni Wayan Cahyani
Keyword(s):  
Information System ◽  
Support System ◽  
User Satisfaction ◽  
Information Quality ◽  
Accounting Information ◽  
Top Management ◽  
Management Support ◽  
System Quality ◽  
Accounting Information System ◽  
Top Management Support

The use of Accounting Information System (AIS) is very helpful in accommodating all the information needed to make an accurate decision. Indicators in determining the good and bad performance of an information system can be seen through AIS user satisfaction and usage. The purpose of this study was to determine the effect of top management support, system quality and information quality on AIS user satisfaction. The sample selection method used was purposive sampling. The research sample was 147 people consisting of administrators, loan officers and savings at 29 Lembaga Perkreditan Desa (LPD) in Ubud Subdistrict. The data in this study is primary data which is the answer from the questionnaire. The regression results show that all variables have a significance of 0,000. It shows that top management support, system quality and information quality have positive influences on Accounting Information System user satisfaction.

PERSEPSI KUALITAS DAN PERFORMA SISTEM APLIKASI AKUNTANSI MYOB

2017 ◽  
Vol 13 (2) ◽  
pp. 154-165
Author(s):  
Septian Bayu Kristanto ◽  
Carlin Windyan
Keyword(s):  
Service Quality ◽  
Structural Equation ◽  
Work Performance ◽  
Equation Model ◽  
University Student ◽  
User Performance ◽  
System Quality ◽  
Equation Modelling ◽  
Paper Form ◽  
Accounting Software

The purpose of this study wants to examine the effect of System Quality (SysQua) to Service Quality (ServQua), System Quality (SysQua) to Work Performance (WorkPef), and Service Quality (ServQua) to Work Performance (WorkPef). The object in this research is MYOB accounting software. The data gathers with quesionnaires in 2 types, physicals (paper) and online (using Google form).  From 315 questionnaires distributed consisted of 194 respondents through online, and 116 respondents through paper form. All the questionnaires are returned. The obtained data were analyzed using structural equation modelling. The result of data analysis showed that the System Quality (SysQua) have positive significant effect on the Service Quality (ServQua), Service Quality (ServQua) have positive significant effect on Work Performance (WorkPef), and System Quality (SysQua) have positive significant effect on Work Performance (WorkPef). The overall result indicates that MYOB have a good quality and related to user performance. Specifically, the user refers to basic user, which is university student.   Tujuan penelitian ini adalah untuk menguji pengaruh hubungan System Quality (SysQua) terhadap Service Quality (ServQua), System Quality (SysQua) terhadap Work Performance (WorkPef) dan Service Quality (ServQua) terhadap Work Performance (WorkPef). Objek pada penelitian ini yaitu software akuntansi MYOB. Teknik pengumpulan data menggunakan metode purposive sampling. Perolehan data dengan kuesioner terdiri dari 2 tipe yaitu fisik (kertas) dan online (menggunakan Google form). Dari 315 kuesioner yang tersebar terdiri dari 194 responden melalui online dan 116 responden melalui kertas. Semua kuesioner telah kembali. Pengelolahan data menggunakan Structural Equation Model. Hasil dari penelitian ini menunjukkan bahwa System Quality (SysQua) berpengaruh positif signifikan terhadap Service Quality (ServQua), Service Quality (ServQua) berpengaruh positif signifikan terhadap Work Performance (WorkPef), dan System Quality (SysQua) berpengaruh positif signifikan terhadap Work Performance (WorkPef). Hasil keseluruhan menunjukkan bahwa MYOB memiliki kualitas yang baik dan terkait dengan kinerja pengguna. Secara khusus, pengguna mengacu kepada pengguna tingkat dasar, yang merupakan mahasiswa.

Visitor Satisfaction of the Palace Museum Website in China: An Empirical and Integrated Model

2019 ◽  
Vol 10 (5) ◽  
pp. 421-437
Author(s):  
Qiong Dang ◽  
Keyword(s):  
Online Survey ◽  
Positive Impact ◽  
New Technology ◽  
Perceived Usefulness ◽  
System Quality ◽  
Visitor Satisfaction ◽  
Digital Era ◽  
Managerial Implications ◽  
Museum Websites ◽  
Perceived Usability

In 2001, the website of the Palace Museum was opened to the public, marking that museum’s first step into the digital era in China. Numerous studies and much research has concentrated on how to employ this new technology in order to digitize the museum and its collection. However, little attention has been paid to research regarding visitor satisfaction’s regarding museum websites in China. This research aims to fill the gap. Consequently, this conceptual model has been proposed, and the Palace Museum website was as the research objective. Empirical methodology has been applied and the online survey was created to gather data, which results in a total of 557 questionnaires being analyzed though the SPSS 20.0. The findings demonstrate that system quality, perceived usefulness, perceived usability, and the museum’s image have a positive impact on visitor satisfaction regarding their continuance intention. Furthermore, managerial implications are proposed for museum practitioners.

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