scholarly journals Analisis Pengukuran Kualitas Pelayanan Sistem Informasi Perbankan Dengan Menggunakan Cobit 5

2017 ◽  
Vol 1 (2) ◽  
pp. 237
Author(s):  
Instianti Elyana

The role of information technology today is very necessary especially for companies that are service-based. With the development of technology and technology utilization of course can improve banking services to be better. The field of development and Information Technology is a part that will manage the Information Technology in the Company in the field of banking. Standard and banking procedures, especially in the field of service and security performance measurement of information technology using COBIT 5 Framework. So with the measurement of service quality Information System to customers can provide enter to the company and is expected to contribute suggestions and recommendations to the management proposal. that the current banking services have a good standard of Information Technology and need to improve the information system better.

2017 ◽  
Vol 6 (2) ◽  
pp. 33
Author(s):  
Arliyana Arliyana ◽  
Hafiz Riyadli

The role of information systems and information technology is indispensable in a variety of fields of work and human resources required to have good quality so it could use the technology appropriately. The library is space that contained a lot of catalogs needed for learning and teachingas media seek knowledge and insight for students and lecturer, then the required information system that can hold all the information about then added data quickly and accurately. Therefore, the library shoidbeable to capitaliz on the presence of information technology to improve the quality of its services. It takes a strategic planning of information systems/information technology that isusedas the basis for the construction of an idea information system and in accordance with user needs.Strategic planning of information systems at the Library STMIK Palangka Raya using the methodology Wardand Peppard (Ward, 2002). With the strategic planning of the library can analyze and evaluate theexisting potential of the entire surroundings of the library in order to develop them selves in accordance with the progress of informationand communication technology as well as libraries have a guide in theform of strategies that should be run in the field of informationtechnolog y to improve its performance.It has a good performance of the library will be able to provide acompetitive advantage for the Organization so that it can continue tocompete in today's global era.


2020 ◽  
Vol 1 (1) ◽  
pp. 67-84
Author(s):  
Eka Sri Wahyuni

Waste today is the most influential factor on the environment, it can not be denied that the waste will always exist as long as the activity of life is still running. Law no. 18 Year 2008 on trash  management explains  about  the  need  to  change  the  pattern  of  conventional trash management into trash management which is based on trash reduction and handling. The role of Bank Trash becomes important as one of the organizations that is expected to be able to carry out the task to be able to provide an active solution to the trash problem in Prabumulih City. This study aims to analyze the condition of information systems and information technology (IS / TI), in the Trash Bank environtment. Trash Bank Prabumulih City was chosen as the object of research because the existence of garbage bank becomes a very important requirement at this time. The literature review is used as a method in reviewing journals to determine the role of information systems and information technology (IS / IT) in optimizing interactions between organizations, customers and the wider community. This research produces information about the condition of information system and information technology (IS / IT) in Prabumulih Trash Bank so it can help give solution in an effort to increase the role of Information System and Information Technology in supporting the operational activity of Prabumulih Trash Bank.


2019 ◽  
Vol 2 (1) ◽  
Author(s):  
Meritha Indah Sari ◽  
Danny Yudin Djahidin

PT. XYZ is a local Indonesian pharmaceutical company that is currently developing,where in the development of a company the role of Information Technology is very important along with the very rapid development.PT. XYZ in the application of Information Technology data processing is quite good and has an information system that can be used to analyze data. But there are still problems in the process of making a report about a Marketing employees visit that affects the salaries and incentives of the Marketing department.The purpose of this study is to be able to measure the process of achieving the target of visits given by the Company to each of the Marketing Department Employees,product promotion to doctors, and help monitor sales targets, where researchers use the SWOT and Fishbone Analysis Methods in the analysis process. Keywords: Analisis, Perancangan, Android, SWOT, Fishbone


Author(s):  
Wafaa M. Fakhri

The study  seeks to  study the  role of IT in achieving the  quality of  banking services provided by commercial banks, which requires knowledge of the level of information technology that is used and the extent of employees' awareness of the quality of the importance of the quality of services provided to customers with government banks. The questionnaire was distributed to (60) employees of the branches of the Rafidain Bank for the province of Salah al-Din, from which 51 samples were returned to be valid for analysis. . The study concluded that there is a significant relationship between the information technology and the quality of banking services


2021 ◽  
Vol 3 (2) ◽  
pp. 365-377
Author(s):  
Adiatama Cahyo ◽  
Augie David Manuputty

The role of information technology is very important for the progress of a company, by using information technology, strategic planning for the company's development will be better, some companies will definitely take advantage of information technology for the progress of their companies, this is also used for Toko baju Surabaya cabang Surakarta. This shop is a company engaged in the sale of clothing, this company uses the SmartConsole application to support sales. However, there are still sectors in this company that have not implemented an information system, one of which is in the section on stock data collection and payroll. Therefore, an appropriate IS / IT strategic planning is needed. This research was conducted using the Ward and Peppard method with SWOT analysis, Five Forces Porter, and McFarlan Strategic Grid. The output produced from this study is in the form of strategic recommendations from the results of the internal and external environmental analysis of the company's information system, as well as a proposal for an Information System to be mapped using the McFarlan Strategic Grid to be applied to companies in the next two years.


2020 ◽  
Vol 8 (5) ◽  
pp. 1010-1016

Many organisations have used Information Technology (IT) and Information System (IS) for successfully implementing Total Quality Management (TQM). With the aid of IT many firms have been able to provide higher quality goods and services. Competition at the international level has expanded the importance of quality in the area of business. The world of business now faces more competition than ever with challenges and pressure growing day by day. Therefore, the focus on quality of product and services is now more paving the way for TQM practices on a large scale. As we are aware, Technology drive the world so how can the business world remain unaffected by it. Hence it is widely used for achieving the desired result. TQM is a management philosophy and IT is best explained as the telecommunication, hardware and software that helps in processing, collecting, storing and transmitting multimedia information. One of the many reasons for the expanding TQM practices is also the cost ratio, which has been possible because of computer processing. This has made the procedure economical in firms. Information System is an integral part of a firm because information is one of the main assets of a firm. Many firms depend on technology based information system for the organisation’s day-to-day activities such as decision making at a managerial level and for getting strategic advantages. It aids in decreasing wasteful spending helps in excellent and error free documentation, analysis and measuring all activities of an organization. The combination IT and TQM plays a vital role in ensuring a bug free and easy to maintain procedures and applications of the changing needs of a firm. The technologies that are used are Database management system (DBMS); Distributed data processing; Object Oriented Programs; Parallel processing; Data Warehousing; Replication; Networks; Neural Networks and Information Communication System Programs.. Basic objectives of Information Systems are to enhance the production, quality development, enhanced service delivery, reduced costs, and increasing the competitiveness of the organization's. An organization’s development expansion and growth require a combination of IT and IS and TQM go hand in hand. This study aims to present the role of Information Technology and Information System on TQM. The present study comprises of a thorough conceptual analysis of 29 review papers in order to compare the standard of literature taken from different papers like TQM practices, approach, Role of IT in TQM, Role of IS in TQM etc.


2018 ◽  
pp. 1078-1102
Author(s):  
Kijpokin Kasemsap

This chapter introduces the role of Information Systems (IS) within enterprise architecture and their impact on business performance, thus explaining the theoretical and practical concepts of Information Technology (IT), technical alignment, IS capabilities, IS effectiveness, enterprise architecture, and business performance; the implementation of IT strategy; and the importance of IS within enterprise architecture and their impact on business performance; and the application of IS within enterprise architecture and their impact on business performance. The focus on the role of IS within enterprise architectures and their impact on business performance by utilizing IT based on the practical application of IT, technical alignment, IS capabilities, and IS effectiveness is to connect people, processes, and technology for the purpose of maximizing corporate IT, technical alignment, IS capabilities, and IS effectiveness. Applying IS within enterprise architecture will greatly enhance business performance and reach business goals in digital age.


Author(s):  
Kijpokin Kasemsap

This chapter introduces the role of Information Systems (IS) within enterprise architecture and their impact on business performance, thus explaining the theoretical and practical concepts of Information Technology (IT), technical alignment, IS capabilities, IS effectiveness, enterprise architecture, and business performance; the implementation of IT strategy; and the importance of IS within enterprise architecture and their impact on business performance; and the application of IS within enterprise architecture and their impact on business performance. The focus on the role of IS within enterprise architectures and their impact on business performance by utilizing IT based on the practical application of IT, technical alignment, IS capabilities, and IS effectiveness is to connect people, processes, and technology for the purpose of maximizing corporate IT, technical alignment, IS capabilities, and IS effectiveness. Applying IS within enterprise architecture will greatly enhance business performance and reach business goals in digital age.


2016 ◽  
pp. 147-169 ◽  
Author(s):  
Kijpokin Kasemsap

This chapter introduces the role of Information Systems (IS) within enterprise architecture and their impact on business performance, thus explaining the theoretical and practical concepts of Information Technology (IT), technical alignment, IS capabilities, IS effectiveness, enterprise architecture, and business performance; the implementation of IT strategy; and the importance of IS within enterprise architecture and their impact on business performance; and the application of IS within enterprise architecture and their impact on business performance. The focus on the role of IS within enterprise architectures and their impact on business performance by utilizing IT based on the practical application of IT, technical alignment, IS capabilities, and IS effectiveness is to connect people, processes, and technology for the purpose of maximizing corporate IT, technical alignment, IS capabilities, and IS effectiveness. Applying IS within enterprise architecture will greatly enhance business performance and reach business goals in digital age.


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