scholarly journals The Effect of Implementing of Six Sigma Approach in Improving the Quality of Higher Education Institutions in Bahrain

2019 ◽  
Vol 9 (2) ◽  
pp. 134-140
Author(s):  
Shaikha Ebrahim Bumjaid ◽  
Hafiz Abid Mahmood Malik
Author(s):  
Yatika Hasija ◽  
Suman Kant ◽  
Amandeep Kaur

Quality has become a competitive weapon in both the manufacturing and the service sector. And from past few decades, service sector particularly education sector has been neglected in terms of quality improvement efforts or we can say that quality improvement strategies are not being implemented in the education sector. Day by day the number of educational institutes is increasing and most of them are being managed by private management. As profitability is their major concern, therefore the aspect of quality is being overlooked. Today the higher educational Institutions are exposed with global competition and facing a lot of problems such as low graduation rates, higher drop-out rate, less employability etc. Therefore educational organizations must adapt six sigma methodologies to improve the quality of higher education. Although the method of applying statistical process control in education industry is really challenging but in this thesis we take a primary step to search out a solution for the education sector so that they can improve the quality of higher  education.


2020 ◽  
Vol 4 (32) ◽  
pp. 15
Author(s):  
Miriam Janet Cervantes López ◽  
Arturo Llanes Castillo ◽  
Alma Alicia Peña Maldonado ◽  
Jaime Cruz Casados

Higher education institutions face the challenge that their graduates have the competences that allows them to quickly enter to the labor market and obtain an adequate economic remuneration. us graduate satisfaction is a key element in the assessment of the quality of institutions, since it allows us to know their perception regarding the quality received in their professional training. e objective is study the quality of higher education institutions and the satisfaction of the graduate in the Autonomous University of Tamaulipas. e methodology is descriptive and transversal  based on graduates information and satisfaction. As a result, Students are satisfied with their professional training received and their expectations were met since the academic level of the institution is good. It is concluded that studies on student satisfaction are useful for higher education institutions to identify educational and administrative priorities about the service they provide.


Author(s):  
Jing Lu ◽  
Chad Laux ◽  
Jiju Antony

Purpose The purpose of this paper is to critically evaluate whether a Lean Six Sigma (LSS) leadership model could be effectively utilized to resolve efficiency and effective issues like rising costs, quality of education, graduation and retention rates encountered in higher education institutions (HEIs) in the modern era. Design/methodology/approach The authors systematically reviewed the literature on key concepts of LSS and leadership in HEIs in to develop a theoretical model using an inductive theory-building approach in accordance with the exploratory nature of the study. Findings The results of the study proposed a conceptual LSS leadership framework, which provides a basis for testing of LSS leadership representations in HEIs. The results suggest that LSS leadership has advantages for HEI to overcome currents issues and challenges. Research limitations/implications This research is a theoretical study based on the existing literature that identified characteristics that may be adopted in higher education. The proposed LSS leadership framework is based upon leadership, statistical thinking, continuous change and improvement. This model is based upon service and the concepts of adaptive, rather than technical work, of leaders in higher education. Practical implications The proposed LSS leadership framework brings new aspects and perspectives of leadership in HEIs. LSS leadership model has its practical meaning in providing a fundamental base for HEIs to overcome challenges, fulfill missions, and sustain improvements. Social implications HEIs are a foundation for principles of democracy, equality and diversity. HEIs have been a path for citizens but HEIs are facing challenges that are reducing the ability of individuals to improve themselves. Leadership of HEI needs to incorporate new principles to adapt to a changing society. Originality/value LSS project leaders have achieved improved bottom line results and customer satisfaction in a wide range of industries, but LSS application in the HEIs remains to be explored. This paper proposes an effective LSS leadership model, which can help improve the quality of education, reduce non-value added costs and enhance operational efficiency of HEIs.


2020 ◽  
Vol 7 (12) ◽  
pp. 85-96
Author(s):  
О. Ю. Бобровська

The article analyzes the transformational shifts in the higher education system of Ukraine and presents proposals for their extension and support. A review of legislative, regulatory and policy documents governing and directing the processes of ensuring the quality of higher education has been carried out. The idea of the depth and effectiveness of reform measures and the processes of improving the quality of higher education is formulated. It was stated that the Ukrainian higher education system has come close to academic traditions and modern practice of organizing the functioning of higher education in the European university system. The steps to enhance and further ensure the quality of higher education in Ukraine are identified. The importance and urgent need for attracting to cooperation and specific participation of the Ministry of Education and Science of Ukraine, line ministries, the Ministry of Social Policy, employment organizations and trade unions of scientific and pedagogical workers of Ukraine in creating and supporting a training system and practical training of future specialists in the workplace, respectively chosen specialty and forecasting current and future long-term needs for training specialists, interest te business to finance higher education. It is emphasized that the quality assurance system of higher education can be achieved only if a motivational system of scientific and pedagogical workers is created to constantly and systematically improve the quality of education. The reasons that lead to insufficient attention to the innovation of the learning processes of students are identified. They include: the issue of continuing education of teachers, improving the standardization of their working time, solving the problem of free publication of the results of scientific research, deepening motivational factors and remuneration of teachers in higher education institutions and others. It is proved that the solution of these problems will create a dynamically updated quality management system of higher education in Ukraine at the level of European quality standards.


Ensemble ◽  
2021 ◽  
Vol 2 (2) ◽  
pp. 89-95
Author(s):  
Dr. Niladri Pradhan ◽  

The primary goal of this research is to examine and compare the overall quality of higher education institutions' results. In terms of research methodology, it falls under the category of descriptive comparative status studies. In the state of West Bengal, 218 colleges affiliated with seven universities were purposefully chosen as samples. The data is analysed using qualitative statistical methods such as percentages and graphical representations. It was discovered that 43.26 percent of colleges received a B score. It's also worth noting that 1.08 percent and 3.57 percent of colleges affiliated with Calcutta University and Vidyasagar University, respectively, have earned A++ and A+ accreditation. On the one hand, colleges affiliated with four universities (Burdwan University, North Bengal University, West Bengal State University, and Kalyani University) have received A, B++, B+, B to C grades, while colleges affiliated with two universities (Calcutta University and Vidyasagar University) have received A++, A+, A, B++, B+, B to C grades. As a result of the results, it is possible to infer that many colleges' success levels in terms of quality are not up to par.


2018 ◽  
Vol 114 (06) ◽  
pp. 1167
Author(s):  
Pranab Mukhopadhyay ◽  
Murari P. Tapaswi ◽  
P. K. Sudarsan ◽  
Kavya Sudarsan

2021 ◽  
Vol 13 (8) ◽  
pp. 4149
Author(s):  
Zorica Lazić ◽  
Aleksandar Đorđević ◽  
Albina Gazizulina

This paper aims to propose a quality assessment model for higher education institutions in the technical–technological field and a system for decision support and optimal management strategies for quality improvement. Obtaining research results is based on surveying stakeholders in higher education and obtaining quantitative data regarding key performance indices. Quantitative data and the genetic algorithm method are applied to determine optimal management strategies for quality improvement. Quality in the higher education sector is among the current issues in the academic community. By monitoring and researching the higher education field and analysing the literature and the current situation in the system of higher education in developing countries, it can be concluded that there is no single way to assess the quality of higher education institutions. This knowledge was a good starting point for the research presented in this paper. Accordingly, the findings include developing a system for quality assessment and the ranking of higher education institutions. Additionally, evaluating the relevance of key performance indicators of higher education institutions differs from different stakeholder perspectives. However, it is possible to develop a system for decision support and the selection of the optimal strategy for improving the performance of study programs and higher education institutions with regard to quality. The practical implications include defining a decision support system that enables the adoption of optimal decisions by the management teams of higher education institutions to improve study programs and the performance of the higher education institutions. The presented system may enable the benchmarking, simulation, and verification of different scenarios for improving the quality and performance of higher education institutions. In this paper, the authors analysed the characteristics, benefits, and drawbacks of different ranking systems to develop and introduce a novel ranking system that suggests weights for the ranking criteria and different perspectives regarding new digital age requirements. The model was tested, and the results are presented to demonstrate the advantages of the developed model. The originality of the research lies in the presented novel model that can be made available to government institutions and serve as a basis for the overall ranking and evaluation of higher education institutions, with the possibility of developing a performance-based funding system. Additionally, other stakeholders can gain an insight into the performance of an institution in relation to their needs and goals.


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