scholarly journals EVALUASI TINGKAT KEMATANGAN PROSES DELIVERY AND SUPPORT PADA IMPLEMENTASI SISTEM INFORMASI AKADEMIK UNIVERSITAS NEGERI PADANG BERDASARKAN KERANGKA KERJA COBIT 4.0

2018 ◽  
Author(s):  
Syukhri ◽  
Nizwardi Jalinus ◽  
Ganefri

This study was conducted to determine maturity level of Delivery and Support process on the implementation of the Academic Information System Padang State University, according to the criteria in the Control Objectives for Information and Related Technology (COBIT). Processes evaluated were (1) Ensure Continuous Service, (2) Manage Service Desk and Incidents, and (3) Manage Data. The method used in this study is a questionnaire with the appropriate research subjects RACI diagram mapping, and direct observation of Academic Information Systems, State University of Padang. The findings showed the maturity level of the process ensure continuous service, manage service desk and incidents, and manage data in the implementation of the Academic Information System Padang State University is located on level 3 (the process is defined). Results of evaluation of the maturity level is fundamental in determining the proposed improvements to the management of the State University of Padang in order to improve the service.

Respati ◽  
2020 ◽  
Vol 15 (2) ◽  
pp. 37
Author(s):  
Febrian Destyanto ◽  
Kusrini Kusrini ◽  
Henderi Henderi

INTISARITata kelola sistem informasi menentukan tingkat pencapaian dari tujuan bisnis perusahaan. Semakin baik tata kelola sistem informasi berdampak pada keberhasilan mengelola proses dan tujuan bisnis dalam aspek akuntabilitas, resposibilitas dan transparansi. Model COBIT 4.1 digunakan untuk dapat mengukur tingkat keberhasilan suatu tata kelola sistem informasi sesuai dengan tujuan bisnis perusahaan. penelitian ini dilakukan untuk mengetahui tingkat kematangan tata kelola sistem informasi dari institut teknologi budi utomo dengan menggunakan perspektif internal dengan focus peningkatan dan pemeliharaan fungsionalitas proses bisnis pada model Balanced Scorecard sebagai alat untuk memetakan rencana strategis perusahaan, lalu dilakukan pengukuran tingkat kematangan menggunakan sub domain terpilih pada COBIT 4.1. Dari pemetaan Balanced Scorecard dan COBIT4.1 diperoleh sub domain PO2, PO3, AI2, AI4, dan AI7 yang digunakan untuk mengevaluasi tata kelola sistem informasi pada institut teknologi budi utomo berdasarkan model framework COBIT 4.1. Hasil pengukuran tingkat kematangan sub domain terpilih didapatkan hasil tingkat kematangan level 2 atau proses sudah dilakukan namun belum baku dan terdokumentasi secara terstruktur. Sedangkan tingkat kematangan yang diharapkan berada pada level 3 atau proses sudah terdefinisi baku dan terdokumentasi dengan struktur yang jelas dan baik. Hasil akhir dari penelitian berupa rekomendasi perbaikan untuk menuju tingkat kematangan yang diharapkan. Kata Kunci : Tingkat Kematangan, Balanced Scorecard (BSC), Perspektif Internal, COBIT 4.1, Tata Kelola Sistem Informasi ABSTRACTInformation system governance determines the level of achievement of the company's business goals. The better governance of information systems affects the success of managing business processes and objectives in aspects of accountability, resposibility and approval. The COBIT 4.1 model is used to measure the success of an information system governance in accordance with the company's business goals. This research was conducted to study the maturity level of information systems governance Institut Teknologi Budi Utomo using an internal perspective with a focus on improving and maintaining business process functionality in the Balanced Scorecard model as a tool to map out the company's strategic plan, then measuring the maturity level using sub domains obtained in COBIT 4.1. From the mapping of the Balanced Scorecard and COBIT4.1, PO2, PO3, AI2, AI4, and AI7 sub-domains are used to collect information systems governance at the utmost Budi technology institution based on the framework of the COBIT 4.1 model. The results of the measurement of the level of maturity of the sub domain are taken the level 2 maturity level results or the process has been carried out but not yet standardized and structured documented. While the expected level of maturity at level 3 or process is standard and documented with a clear and good structure. The final results of the study consisted of improvements to achieve the expected level of maturity. Keywords: Maturity Level, Balanced Scorecard (BSC), Internal Perspective, COBIT 4.1, Information System Governance


2018 ◽  
Vol 13 (1) ◽  
pp. 35-42
Author(s):  
Alsri Windra Doni ◽  
Elda Yusefni .

The purpose of this study was to determine the level of capability and proposed recommendations for improvement of academic information systems polytechnic MoH RI Padang particularly manage service agreements (process APO09) using the COBIT framework 5. This research is a qualitative descriptive study using the COBIT framework 5. The procedure of this study begins by observation, interviews, literature review, gave questionnaires to the parties involved in the management of academic information systems. The survey results revealed that the level of capability for academic information system Poltkekkes MoH Padang to APO domain on APO09reached level 1 with category Largely Achieved (60.00%). The results of processing this data to base recommendations for improving the management of academic information system Poltkekkes MoH Padang to reach the target level 3. Keywords: Academic Information Systems; COBIT 5; Level Capability


Author(s):  
Endang Kurniawan ◽  
Imam Riadi

  The objective of this research is to find out the level of information security in the academic information system to give recommendations improvements in information security management. The method used is qualitative research method, which data obtained based on the results of questionnaires distributed to respondents with the Guttmann scale. Based on the analysis results, 13 objective controls and 43 security controls were scattered in 3 clauses. From the analysis, it was concluded that the maturity level of information system security governance was 2.51, which means the level of maturity is still at level 2 but is approaching level 3 well defined.


KOMPUTEK ◽  
2017 ◽  
Vol 1 (1) ◽  
pp. 24
Author(s):  
Maratus Sholehah ◽  
Aliyadi Aliyadi ◽  
Dwiyono Ariyadi

In university data is a very important asset, and becomes part of all academic and non- academic activities. In order to keep the activity on campus is not disturbed then the data well managed and gated. To improve data management at Muhammadiyah University of Ponorogo, it is necessary to evaluate academic information system. COBIT is one of the frameworks that researchers often use to evaluate information technology governance. COBIT (control Objectives for Information and Related Technology) is a collection of documentation for evaluation of information systems. Cobit has 4 domains, which in this study only refers to the domain deliver and support on point 11 (DS11) that is managing data. By distributing questionnaires to respondents according to the RACI ds11 diagram, to determine the level of current maturity (as-is) and the expected maturity level (to-be) for the future.Currently the level of academic maturity system at Muhammadiyah University Ponorogo is at level 4 that is managed and measurable, and the level of maturity expected for the next 3 years is at level 5 (optimized). 


BUANA ILMU ◽  
2021 ◽  
Vol 5 (2) ◽  
pp. 158-175
Author(s):  
Tukino ◽  
Faqih Pratama Muthi ◽  
Aditia Agustian

Perpustakaan Kab. Karawang dikelola oleh Dinas Arsip dan Dokumentasi Kabupaten Karawang. Dalam melaksanakan Tugas Pokok dan Tanggung Jawab perlu di dukung adanya Tata Kelola Teknologi Informasi yang memadai untuk menjamin sistem Informasi dapat digunakan dengan baik dan memberikan kemudahan bagi staf perpustakaan atau anggota perpustakaan. Untuk mengetahui kesiapan dalam menerapakan sistem informasi diperlukan Analisa Tata kelola Teknologi Informasi dengan menggunakan Cobit 4.1. Kerangka kerja Cobit 4.1 adalah kerangka kerja yan tepat untuk mengetahui tingkat kematangan tata kelola teknologi informasi. Tujuan dari penelitian ini adalah untuk mendapatkan hasil evaluasi berdasarkan tingkat kematangan dan menghasilkan rekomendasi untuk memperbaiki tata kelola teknologi informasi. Berdasarkan hasil analisis tingkat kematangan dalam pengelolaan Tata Kelola Teknologi Informasi Dari Nilai Rata-rata maturity level dari Sistem Informasi Perpustakaan Kab Karawang adalah 2.84 berada pada level 3 (Defined). Untuk mencapai level 4 : 3.50 – 4.49 (Managed) sehinga masih terdapat kekurangan minimal sebesar 0.66. Untuk memenuhi leve 4, perlu meningkatkan tata kelola yang baik. Sedangkan Nilai maturity level terendah adalah DS4 seebsar 1.86, ini perlu ada usaha yang keras untuk mencapai level 3. Untuk nilai maturity level tertinggi adalah pada sistem layanan informasi Perpustakaan Kab Karawang pada Proses DS01 “Mendefinisikan dan mengelola tingkat layanan” adalah 4.18 berada pada level 4 (Managed) yaitu : 3.50 – 4.49. Hasil maturity menunjukan bahwa pengukuran dan pemantaun terhadap kepatuhan dengan prosedur, serta pengambilan tindakan jika proses tidak berjalan secara efektif, dapat dilakukan perbaikan proses dilakukan secara konstan. Implementasi proses dilakukan secara baik. Otomasi dan perangkat yang digunakan terbatas. Kata Kunci : Audit, Tata Kelola, Cobit 4.1 Maturity, Sistem Informasi District Library. Karawang is managed by the Karawang Regency Archives and Documentation Service. n carrying out the Main Duties and Responsibilities, it is necessary to support the existence of adequate Information Technology Governance to ensure the information system can be used properly and provide convenience for library staff or library. To determine readiness in implementing information systems, it is necessary to analyze Information Technology Governance using COBIT 4.1. The Cobit 4.1 framework is an appropriate framework to determine the maturity level of information technology governance. The purpose of this study is to obtain evaluation results based on maturity levels and produce recommendations for improving information technology governance. Based on the results of the analysis of the level of maturity in the management of Information T echnology Governance, the average value of the maturity level of the Karawang Regency Library Information System is 2.84, which is at level 3 (Defined). To reach level 4: 3.50 - 4.49 (Managed) so that there is still a minimum deficiency of 0.66. To meet level 4, good governance is needed. While the lowest maturity level value is DS4 of 1.86, this requires hard effort to reach level For the highest level of maturity is the information service system of the Karawang District Library on the DS01 Process "Defining and managing service levels" is 4.18 at level 4 (Managed), namely: 3.50 - 4.49. The results of maturity show that measurement and monitoring of compliance with procedures, as well as taking action if the process is not running effectively, can be carried out continuously. The process implementation is done well. Limited automation and devices used. Keywords: Audit, Governance, Cobit 4.1 Maturity, Information Systems


2019 ◽  
Vol 5 (1) ◽  
Author(s):  
I Gusti Lanang Agung Raditya ◽  
I Wayan Diana Putra Adnyana

ABSTRACT<br />Primakara information system services implemented by STMIK Primakara have not been optimal as expected. The problem that occurs especially in academic information systems is the delay in the download process and lecture registration. Looking at these conditions there appears to be a gap between what is planned and the reality that occurs. The gap that occurs cannot be separated from the governance system implemented. This study aims to evaluate the maturity level of information technology (IT) governance and provide recommendations for improvements in the application of academic information system services at STMIK Primakara. The research steps are as follows: 1) examine the problems that occur, 2) preparation of instruments 3) data collection, 4) data analysis, 5) gap analysis, 6) preparation of recommendations for improvement. The domains studied were EDM 4, APO 4, and APO 7. The research method was conducted in a qualitative interpretive manner. Data collection is done by survey techniques, interviews, and documentation studies to obtain accurate data by triangulation of methods and data sources. The data analysis technique is done by interpretive qualitative descriptive analysis with steps, namely data collection, data reduction, data presentation, data interpretation, and drawing conclusions or verification. Based on the results of the analysis obtained the level of maturity and maturity level gap on level 3 (established). Then a gap analysis is carried out between the current maturity level and the expected maturity level. The results of the analysis will produce recommendations for improvement from each domain.<br />Keywords: IT Governance, Academic Information System, COBIT 5.<br />ABSTRAK<br />Layanan sistem informasi Primakara (SIP) yang di laksanakan oleh STMIK Primakara belum optimal seperti yang diharapkan. Masalah yang terjadi khusunya pada sistem informasi akademik adalah keterlambatan proses unduh nilai dan registrasi perkuliahan (KRS). Mencermati kondisi tersebut nampak ada kesenjangan antara yang direncanakan dengan realitas yang terjadi. Kesenjangan yang terjadi tidak bisa dilepaskan dari sistem tata kelola yang dilaksanakan. Penelitian ini bertujuan untuk mengevaluasi tingkat kematangan tata kelola teknologi informasi (TI) dan memberikan rekomendasi perbaikan dalam penerapan layanan sistem informasi akademik di STMIK Primakara. Langkah-langkah penelitian sebagai berikut: 1) menelaah masalah yang terjadi, 2) penyusunan instrumen 3) pengumpulan data, 4) analisis data, 5) analisis kesenjangan, 6) penyusunan rekomendasi perbaikan. Domain yang diteliti adalah EDM 4, APO 4, serta APO 7. Metode penelitian dilakukan secara kualitatif interpretatif. Pengumpulan data dilakukan dengan teknik survei, wawancara, dan studi dokumentasi untuk mendapat data yang akurat dilakukan dengan triangulasi metode dan sumber data. Teknik analisis data dilakukan dengan analisis deskriptif kualitatif interpretatif dengan langkah, yaitu pengumpulan data, reduksi data, penyajian data, interpretasi data, dan penarikan simpulan atau verifikasi. Berdasarkan hasil analisis diperoleh tingkat kematangan dan kesenjangan tingkat kematangan pada level 3 (established). Selanjutnya dilakukan analisis kesenjangan antara tingkat kematangan saat ini dan tingkat kematangan yang diharapkan. Hasil analisis akan menghasilkan rekomendasi perbaikan dari masing-masing domain.<br />Kata Kunci : Tatakelola TI, Sistem Informasi Akademik, COBIT 5.


2019 ◽  
Vol 6 (2) ◽  
pp. 193-202
Author(s):  
Eko Handoyo ◽  
Rusydi Umar ◽  
Imam Riadi

A secure academic information system is part of the college. The security of academic information systems is very important to maintain information optimally and safely. Along with the development of technology, academic information systems are often misused by some irresponsible parties that can cause threats. To prevent these things from happening, it is necessary to know the extent to which the security of the academic information system of universities is conducted by evaluating. So the research was conducted to determine the Maturity Level on the governance of the security of University Ahmad Dahlan academic information system by using the COBIT 5 framework on the DSS05 domain. The DSS05 domain on COBIT 5 is a good framework to be used in implementing and evaluating related to the security of academic information systems. Whereas to find out the achievement of evaluation of academic information system security level, CMMI method is needed. The combination of the COBIT 5 framework on the DSS05 domain using the CMMI method in academic information system security is able to provide a level of achievement in the form of a Maturity Level value. The results of the COBIT 5 framework analysis of the DSS05 domain use the CMMI method to get a Maturity level of 4,458 so that it determines the achievement of the evaluation of academic information systems at the tertiary level is Managed and Measurable. This level, universities are increasingly open to technological developments. Universities have applied the quantification concept in each process, and are always monitored and controlled for performance in the security of academic information systems.


Author(s):  
Media Isti Azzizah ◽  
Nadiyasari Agitha ◽  
Ida Bagus Ketut Widiartha

Treatment for outpatient installations (IRJA) NTB provincial hospitals have used hospital management information systems, but this is still not effective. The information system is not effective because registration centred in the main hall. The centralized registration caused the accumulation of patient queues that occurred in each IRJA polyclinic, and this was due to the absence of an integrated queue number between registrations carried out in the main hall and IRJA polyclinics. Therefore, the governance of information architecture processes needs to be applied to optimize information systems. We use COBIT 4.1 to conduct governance. The aim is to get existing and expected outpatients from Prov. NTB Hospital. So, it can help to manage information architecture to perform quality and competitive outpatient services. The results showed the IT processes selected in PO2 (Determine Information Architecture) and AI4 (Activate and Use). We reach the maturity level of all IT processes at level 3 (the specified process) for conditions as they are and 5 (optimized) for conditions that will occur. The level of maturity can help the NTB Provincial Hospital to improve its services.


2018 ◽  
Vol 2 (2) ◽  
pp. 101-116
Author(s):  
Candra Mecca Sufyana ◽  
Edi Suharto

The research objective was to evaluate and determine how far the application of information system academic that are running (including management controls and application controls) have been able to provide reliable information and where time and reduce risk to an acceptable level by the Polytechnic  also provides recommendations for Polytechnic in order to minimize the risk that existed at themoment. This research describes the IT governance maturity level analysis of the Polytechnic X Academic Information System using COBIT 5.0 framework. This research will find the value of the IT governance maturity level current conditions of STMIK Lombok’s Academic Information System management. This maturity level value as a measure of the alignment of the implementation of the Academic Information System to Improve customer orientation and service and Services. Base on the maturity level average calculation results of Implementation the Polytechnic Academic Information System using DSS Domain are at level 3. The results of this study was to determine the academic of information system applications can provide adequate and reliable information and timely, thus simplifying the management to make sound decisions related to academic policy.


2015 ◽  
Vol 6 (4) ◽  
Author(s):  
I Gusti Lanang Agung Raditya Putra ◽  
Benyamin Langgu Sinaga ◽  
Irya Wisnubhadra

Abstract. This research is aimed to evaluate the maturity level of IT governance in the implementation of academic information system services at Universitas Pendidikan Ganesha. The method employed is a mix of quantitative and qualitative methods by using a questionnaire, interview, and document research. The foci of this research are in several domains of COBIT 5 including, EDM4, APO7, and BAI4. Source of data obtained from the chair person of the computer center office, the IT staff on computer center office, the IT staff on faculty, and the vice dean of academic affairs. The analysis was done by descriptive interpretative based on COBIT 5. Research results show that IT governance on academic information system services at Universitas Pendidikan Ganesha operates quite well as the maturity level currently reaches level 3 (established). This result is compared with the expected maturity level of 5 (optimizing), the comparison of the result is obtained by the value of the gap. The value of the gap is used to formulate recommendations for improvement. For the improvement of IT governance it is recommended that agencies to prepare competent human resources, as well as documenting every evaluation activities, directing, and monitoring the management of academic information system.Keywords: IT Governance, COBIT 5, Maturity Level. Abstrak. Penelitian ini bertujuan untuk mengevaluasi tingkat kematangan tata kelola teknologi informasi (TI) dalam penerapan layanan sistem informasi akademik (SIAK) di Universitas Pendidikan Ganesha. Metode yang digunakan adalah metode campuran kuantitatif dan kualitatif menggunakan instrumen kuesioner, wawancara, dan studi dokumen. Fokus penelitian ini pada beberapa domain COBIT 5 meliputi, EDM4, APO7, dan BAI4. Sumber data diperoleh dari Kepala Pusat Komputer (Puskom), staf TI Puskom, staf TI fakultas, dan pembantu dekan I. Analisis penelitian dilakukan dengan cara deskriptif interpretatif berbasis COBIT 5. Hasil penelitian menunjukkan tingkat kematangan tata kelola TI pada layanan SIAK Undiksha saat ini berada pada tingkat tiga (established). Hasil ini dibandingkan dengan tingkat kematangan yang diharapkan yaitu tingkat lima (optimizing), dari hasil perbandingan tersebut diperoleh nilai kesenjangan. Nilai kesenjangan digunakan untuk merumuskan rekomendasi perbaikan. Untuk perbaikan tata kelola TI disarankan agar lembaga mempersiapkan SDM yang kompeten, serta mendokumentasikan setiap kegiatan evaluasi, pengarahan, dan monitoring dalam pengelolaan SIAK.Kata Kunci: Tata Kelola TI, COBIT 5, Tingkat Kematangan


Sign in / Sign up

Export Citation Format

Share Document