scholarly journals THE IMPORTANCE OF HUMAN RESOURCES FOR EFFECTIVE IMPLEMENTATION OF CRISIS MANAGEMENT TOOLS IN TOURISM AND HOSPITALITY INDUSTRY

2020 ◽  
pp. 441-455
Author(s):  
Branka Drašković ◽  
◽  
Marija Džunić ◽  
Keyword(s):  
Human Resources ◽  
Crisis Management ◽  
Hospitality Industry ◽  
Dynamic Environment ◽  
Management Tools ◽  
Crisis Prevention ◽  
Modern Business ◽  
Negative Impacts ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality

The objective of this paper is to foreground the connection between human resources and crisis management in the tourism and hospitality industry, particularly in the implementation of various management tools for successful crisis strategy. One of the most significant sources of competitive advantage in organizations is allocated in human resources, their knowledge and skills, and the way they are used. Modern business conditions have created a dynamic environment that imposes the need to accept the changes flexibly. Whether it is a matter of sudden or gradual changes, as well as whether they are of a positive or negative character, each of them has implications that can result in a crisis. Therefore, the need to understand the crisis and the role of crisis management in the process of crisis prevention, management and overcoming, becomes a necessary element of any business system. Tourism represents one of the fastest-growing sectors in the world, but since it is vulnerable to various risks and crisis, developing an effective crisis management response, consisting of highly skilled people and the use of adequate crisis management tools, can significantly lower the negative impacts on this industry.

The Effects of COVID-19 on Tourism and Hospitality Employment

2021 ◽  
pp. 539-557
Author(s):  
Zeynep Karsavuran
Keyword(s):  
Working Conditions ◽  
Psychological Health ◽  
Hospitality Industry ◽  
Social Consequences ◽  
Financial Strain ◽  
Negative Effects ◽  
Physical And Psychological Health ◽  
Negative Impacts ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality

This chapter attempts to draw attention to the effects of COVID-19 on tourism and hospitality employment. Specifically, two major impacts on the workforce are detected and discussed within this scope: job losses and deterioration of the working conditions. Job loss causes financial strain, deterioration of physical and psychological health, and social consequences for the dismissed individuals. In addition, employees who remain in the organizations also face negative impacts of the COVID-19 crisis such as health risks, increasing precariousness, and changing working methods. These labour issues are further discussed for their consequences on the tourism and hospitality industry, and solution and recommendations are provided to overcome the negative effects.

scholarly journals Coronavirus and Halal Tourism and Hospitality Industry: Is It a Journey to the Unknown?

2020 ◽  
Vol 12 (21) ◽  
pp. 9260 ◽  
Author(s):  
Hatem El-Gohary
Keyword(s):  
Global Economy ◽  
Hospitality Industry ◽  
Well Being ◽  
Tourism Industry ◽  
Research Papers ◽  
Negative Impacts ◽  
Travel Industry ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality ◽  
Short Time

Coronavirus (COVID-19) gained and will continue to gain a lot of global attention over the coming months (and maybe the coming few years). Since its outbreak in Wuhan (China), it has turned into one of the major challenges affecting the whole world. In a comparatively short time, the virus outbreak turned into a pandemic that led to massive negative impacts not only on people health and well-being, but also on the global economy, travel industry, pharmaceutical industry, tourism industry, and many other industries. This research paper aims to investigate the different effects of coronavirus on the global Halal tourism and Halal hospitality industry and whether the coronavirus pandemic is the end of Halal tourism and hospitality as we know it or not. The paper offers an in-depth theoretical examination of the different aspect of the pandemic on Halal tourism and hospitality industry and provides guidance on how to address these different aspects. The current paper is one of very few research papers addressing coronavirus on the tourism and hospitality industry.

Artificial Intelligence and Automation

2022 ◽  
pp. 88-97
Author(s):  
Aarti Saini ◽  
Rohan Bhalla
Keyword(s):  
Artificial Intelligence ◽  
Human Resources ◽  
Hospitality Industry ◽  
Digital Transformation ◽  
Human Touch ◽  
Virtual Assistance ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality ◽  
Quality Of Products

Transformation is being observed in almost every sphere of life. Industries accept technological advancements by accepting artificial intelligence and automation to improve the quality of products and services and to have errorless processes. The industry has a large number of human resources, and it functions on the concept of human touch, also known as the essence of hospitality; however, with the advent of artificial intelligence, fear of losing the human resources and human touch in the industry is paramount. The authors of the chapter detail the significance of the human touch in the tourism and hospitality industry. The chapter also highlights the usage of artificial intelligence in tourism through predictive analysis, travel experiences through virtual assistance, and the digital transformation tourism and hospitality have observed mainly in the coronavirus pandemic. It ends with a discussion on artificial intelligence in tourism and hospitality as support system for human resources or enhanced service quality and customer experience.

Tourism and economic resilience

2021 ◽  
pp. 135481662199094
Author(s):  
Philip Watson ◽  
Steven Deller
Keyword(s):  
United States ◽  
Hospitality Industry ◽  
The United States ◽  
County Level ◽  
Regional Economies ◽  
External Shocks ◽  
Economic Resilience ◽  
Negative Impacts ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality

The current coronavirus disease 2019 pandemic has exposed the sensitivity of tourism- and hospitality-dependent regional economies to external shocks. While the negative impacts of external shocks on these economies have been widely studied, the resiliency of these tourism- and hospitality-dependent regions to recover from such shocks is less well understood. In this study, we model how dependency on tourism and hospitality activity influences regional economic resiliency. Using US county-level resiliency data, we find that, overall, greater dependency reduces rates of resiliency. Allowing for spatial heterogeneity in the underlying relationship, we do find pockets within the United States, where greater dependency enhanced economic resiliency. This latter result suggests that the location and nature of the tourism and hospitality industry matter and blanket generalizations might lead to incorrect policy interpretations.

IMPLICATIONS OF EMPLOYEE’S PERCEPTION OF THE ROLE AND ACTIVITY OF THE HUMAN RESOURCES DEPARTMENT IN ROMANIAN TOURISM&HOSPITALITY INDUSTRY

2007 ◽  
Vol 14 (1) ◽  
pp. 23-26
Author(s):  
Maria-Madela Abrudan
Keyword(s):  
Human Resources ◽  
Hospitality Industry ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality ◽  
Relationship Of ◽  
The Relationship

This paper is focused on the results of a study which has as main objective the assessment of the perception that employees have on the activity and the role of the Human Resources Department in Romanian Tourism and Hospitality Industry. The study was based on the administration of a questionnaire designed especially for this purpose addressed to the employees2 . The dimensions included in the questionnaire: a) The role of the HR Department from the employees’ perspective b) Typical activities of the HR Department from the employees’ perspective c) The relationship of the HR Department with the employees – trust and interaction d) The investment in employees– the development of the employees.

Gentrification and functional change in Budapest – ‘ruin bars’ and the commodification of housing in a post-socialist context

2020 ◽  
Vol 65 (1) ◽  
pp. 17-26
Author(s):  
Gergely Olt ◽  
Adrienne Csizmady
Keyword(s):  
Ownership Structure ◽  
Hospitality Industry ◽  
Housing Stock ◽  
Field Research ◽  
Functional Change ◽  
Global Changes ◽  
Heritage Buildings ◽  
The Subject ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality

AbstractThe growth of the tourism and hospitality industry played an important role in the gentrification of the post-socialist city of Budapest. Although disinvestment was present, reinvestment was moderate for decades after 1989. Privatisation of individual tenancies and the consequent fragmented ownership structure of heritage buildings made refurbishment and reinvestment less profitable. Because of local contextual factors and global changes in consumption habits, the function of the dilapidated 19th century housing stock transformed in the 2000s, and the residential neighbourhood which was the subject of the research turned into the so called ‘party district’. The process was followed in our ongoing field research. The functional change made possible speculative investment in inner city housing and played a major role in the commodification of the disinvested housing stock.

Beach Town

2017 ◽  
Author(s):  
Christopher Hilliard
Keyword(s):  
Hospitality Industry ◽  
First World War ◽  
Social Position ◽  
Maritime Trade ◽  
World War ◽  
Ship Building ◽  
Coastal Shipping ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality ◽  
First World

The chapter surveys post-First World War Littlehampton, a coastal town where tourism and hospitality had overtaken maritime trade, but where coastal shipping and ship-building remained important industries. The libel case unfolded in the Beach Town district, where Littlehampton’s hotels and apartment houses were concentrated. Many of the tradesmen, small businesswomen, labourers, and domestics who serviced the tourism and hospitality industry lived in the neighbourhood. Working from the evidence George Nicholls gathered, census records, and documents in the Littlehampton Museum, the chapter provides an anatomy of the neighbourhood and then examines the families at the centre of the dispute, their economic and social position, and relationships within the household, which were often marked by violence.

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