scholarly journals MOBILE APPS AS A TOOL FOR DESTINATION MANAGEMENT – CASE STUDY OF BELGRADE

Author(s):  
Snežana Štetić ◽  
◽  
Dario Šimičević ◽  
Jelena Aksentijević ◽  
Igor Trišić ◽  
...  

Mobile applications, as a very dynamic segment of modern ICT (Information and Communication Technology), are in widespread use in tourism. Tourist destinations are increasingly using mobile applications to manage the development of a destination product, that is, the applications themselves are seen as an important part of the destination product and the overall tourists’ experience. This paper focuses on mobile applications and their use in destination management and the achievement of overall tourist satisfaction. Special attention is paid to the use of mobile applications in the management of tourism development in Belgrade as well as the impact of mobile applications on tourists’ experience of Belgrade as a tourist destination.

2021 ◽  
Vol 13 (16) ◽  
pp. 8889
Author(s):  
Vo Viet Hung ◽  
Sandeep Kumar Dey ◽  
Zuzana Vaculcikova ◽  
Le Trieu Hoang Anh

This research focuses on the impact of the tourist experience on the relationship among destination image, tourist motivation, and tourist satisfaction on destination loyalty by examining the theoretical and empirical evidence on the causal relationship between constructs. A research model was proposed, in which nine hypotheses were developed, and the empirical data were collected from Hue city, which is a major tourist destination in Vietnam. A total of 204 questionnaires were returned, and the data were analyzed using PLS-SEM. The moderating effect of the tourist experience on the impact of the destination image, tourist motivation, and tourist satisfaction on destination loyalty is analyzed in this article. The proposed conceptual model was tested, and the results reveal a significant relationship between the two constructs to destination loyalty (destination image and tourist satisfaction). Furthermore, the findings support the proposed destination loyalty model: destination image, tourist satisfaction directly influenced destination loyalty, and tourist experience play an important role as a moderator in the relationship between tourist motivation and tourist loyalty.


2018 ◽  
Vol 4 (1) ◽  
pp. 59
Author(s):  
I Made Sudjana ◽  
I Made Darsana

Pura Gunung Kawi Sebatu is a tourist destination in Bali. The temple is located in Sebatu Village, Tegallalang, Gianyar Regency. However, unlike most tourist destinations in general, Gunung Kawi Temple is infrequently visited by both foreign and domestic tourists, especially when compared with similar destinations, such as Pura Tirta Empul Tampaksiring. The purpose of this study is to determine the development strategy of “Pura Gunung Kawi Sebatu” and the impact of tourist visits on the welfare of community in Sebatu Village. This study used qualitative descriptive approach which aims to describe, record, analyze, and interpret current conditions of Pura Gunung Kawi Sebatu. The results from this study is the development strategies of Pura Gunung Kawi relies on some factors such as: the stability of various levels, such as security, comfort, support facilities and infrastructure; the quality and quantity of human resources; partnerships with funding agencies; the linkage function development of tourism activities; increased community participation in tourism development; and programs implementation for effective promotion on an ongoing basis. These stabilities help increase the number of tourist visits, which leads to community’s welfare in the area surrounding Pura Gunung Kawi Sebatu.


2019 ◽  
pp. 109-123
Author(s):  
Predrag Vukovic ◽  
Vesna Popovic

The rapid development of information and communication technologies (ICTs) has a wide application in numerous activities today. It is necessary to look at the possibilities of implementation and impact of ICT on development of rural tourism. Bearing in mind that rural tourism in Serbia is in the initial stages of development, it is expected that the implementation of ICT could contribute to the increase in tourism, reducing the costs of promotion and business, strengthening the competitiveness of rural tourist destinations, etc. The paper examines the character and dynamics of the current development of rural tourism in Serbia and Europe. Previous experiences in the application of ICT in tourism have been analyzed. Examination of the impact of ICT on the competitiveness of Serbia as a tourist destination by correlation analysis has been carried out. The necessity of forming a unique database of accommodation facilities of rural tourism and the importance of linking them to some of the global distribution systems (GDS) have been pointed out. It is expected that the application of ICT in rural tourist business will increase farmers? turnover and their income. Furthermore, it can contribute to better promotion of rural tourist destinations and enable better monitoring of the character, dynamics and intensity of development of rural tourism. Given the positive impact of ICT on the business results, it is expected that the competitiveness of Serbia as a tourist destination will increase.


Author(s):  
Selly Veronica ◽  
Nurlisa Ginting ◽  
AmyMarisa

Night tourism development comes up as an innovative strategy for tourism development in this current intense competition. There are four main elements in night tourism, namely economic, social, environmental, and night atmosphere. Berastagi is the most popular tourist destination in Karo Regency, Sumatera Utara, Indonesia, which already have night tourism destination but unfortunately undeveloped yet. Night tourism development in Berastagi must be with the local wisdom approach to maximize its benefit. Karonese as the majority ethnic of the local community in this area potential to be developed on its night tourism. This paper only analyzes the environmental and night atmosphere aspects in Berastagi’s night tourism, which based on local wisdom. Qualitative primary data from field observation and depth interview results have been analyzed by using the descriptive method. The study shows that involving local wisdom in developing the environment and night atmosphere can give the typical identity for the night tourism in Berastagi.Night Tourism


2019 ◽  
Vol 11 (14) ◽  
pp. 3854
Author(s):  
Luis Alfonso Escudero Gómez

Historic centers have become first-line tourist destinations. In order to achieve sustainable development, it is essential to get to know the opinions of the host community on the impact of tourism, the positives, as well as the negatives. This paper aims to understand the residents’ opinions and perceptions of destinations as the historic cities. This research looks into the residents’ opinions on the impact of tourism in the historic city of Toledo, Spain. The results of a quantitative survey among 442 residents in the city of Toledo are presented. The study is a revision of the literature and analysis and explanation of an empiric study’s results. Descriptive statistics have been used, as well as factor analysis and non-parametric tests to analyze data. The main results point out that residents have a positive vision of tourism development, rather than negative. The economic importance of tourism and its ability to create jobs stand out. However, they also think that the historic center is being turned into a museum for tourists. Analyzing their opinions according to certain demographic and socioeconomic characteristics, some major differences come up, such as that the inhabitants of residential areas have a more positive opinion than those who live in the historic center. Understanding the perspective of the residents can help the managers and planners of the tourism in the city to play down the potential negative impact of tourism and to achieve support from the host community in regards to tourism.


2018 ◽  
Vol 2 (2) ◽  
pp. 73
Author(s):  
Devin Cahya Triansya ◽  
Beta Budisetyorini

 AbstractThe continuous rapidly growth of tourism sector with the tight competition in the field of tourismmakes not all tourist destinations in the world always experience an increase in the number of tourist visits each year. Banjarmasin City, dubbed the “Kota Seribu Sungai” or "City of Thousand Rivers" and is known as the Thousand Rivers tourist destination has experiencedfluctuate number of tourist arrivals and tend to decline. The fluctuate number of tourist arrivalssourced from tourist visiting decisions can be influenced by various factors, including tourism destination productsand image. This study aims to see the effects of tourism destination products consisting of physical products, people, packages, and programsalsothe image of tourism destinations consisting of cognitive image and affective image on tourists visiting decision to the city of Thousand River Banjarmasin. The data obtained were taken by questionnaire to 123 tourists by accidental sampling. The results of the research were analyzed using multiple linear regression with two equations, namely (I) The influence of tourism destination products on tourist visiting decision and (II) The impact of tourism destination image on tourist visiting decision. The resultsfound the positive influence of tourism destination products to thetourist visiting decision of 54.5% and the image of tourism destination on the tourist visiting decision of 53.4% and the rest of 45.5% and 46.6% influenced by other factors not examined. The results of the analysis also showed the effect of tourism destination products variable partially consisting of physical products, packages, and programs have an effect on the decision of tourists while people have no influence. As for the variable image of tourism destinations in partial consisting of cognitive image and affective image affect the decision of tourists visiting to Kota Seribu Sungai Banjarmasin. 


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