scholarly journals Defining the Directions of Development of the National Economy in the Context of Reforms on the Basis of Ensuring Effective Public Administration in Ukraine

2021 ◽  
Vol 5 (520) ◽  
pp. 102-107
Author(s):  
H. М. Shumska ◽  
◽  
V. I. Melnyk ◽  
Keyword(s):  
Public Administration ◽  
National Economy ◽  
Public Management ◽  
Innovation Policy ◽  
Communication Technologies ◽  
Integrated Approach ◽  
Information Communication Technologies ◽  
Information Communication ◽  
The Public ◽  
Innovation Activities

The article is aimed at substantiating the major directions of development of the national economy in the context of reforms on the basis of ensuring effective public administration in Ukraine, which will allow achieving high social development in the country. The article explains the importance of increasing the effectiveness of innovation activities in government bodies to ensure the efficiency of the public administration and administration system in Ukraine in the context of reforms. The connection between the process of achieving the development of the national economy and the process of ensuring effective innovative activities by the authorities based on the implementation of effective public administration and management is established. The main obstacles to conduct an effective innovation policy in the country are defined. A further development of an integrated approach to ensuring effective innovation activities in the authorities is specified, which, unlike the existing approach, focuses on improving the regulatory, institutional, personnel, motivational, scientific-methodological, information-communication and financial provision for innovative activities in the authorities. The use of the proposed approach to ensuring effective innovation activities in the authorities will allow achieving sustainable development of the national economy in the country. The directions of development of the national economy of the country are proposed, which are based on ensuring effective public management of innovative activities of authorities in Ukraine in the context of reforms: implementation of innovative personnel policy that will allow to form the necessary professional competencies in officials and reduce resistance to innovations on the basis of accelerating their readiness for these innovations; use of modern information-communication technologies to increase the level of professional mobility of officials during innovation activities; introduction of managerial innovations by the authorities to increase the capacity of communities and reduce the deficit of local budgets; activation of project activities on the part of the authorities; strengthening institutional provision for innovation activities in government bodies to increase the efficiency of the process of coordination and support of this activity, thus creating a favorable innovation environment in the country.

scholarly journals The Puzzle of ICT Driven Innovation in the Public Sector: Hungary's Case

2018 ◽  
Vol 331 ◽  
pp. 151-165
Author(s):  
András Nemeslaki
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Productivity Improvement ◽  
Or Efficiency ◽  
The Public ◽  
Structural Funds ◽  
Policy Objectives

Public ICT (Information Communication Technologies) investments do not necessarily result in improvement of effectiveness or efficiency regarding public services. Hungary has been spending around 1,2 billion Euros using funds from the European Social Cohesion and Structural Funds during the period of 2007-2018 for modernizing its public administration. Taking the investments into other sectors as a comparison, this means that more than 25% of ICT development projects go to the public sector, which is in the magnitude of the financial, commercial and media sectors of Hungary. While the effects of digital transformation are unquestionable in these latter sectors, effectiveness of public ICT spending is problematic. When we look at the measurement scoreboards used in the EU and UN, we find Hungary not even improved its position, but in some areas has lost competiveness and fell behind. In this paper we show using some elements of earlier findings in digital innovation studies on public administration, that four key factors should be analysed in detail to find out reasons behind this phenomenon, Infrastructural questions, although need constant development and improvement, do not seem to be key explaining factors of lack of productivity improvement. Nor the techno-legislative institutions seem to be obstacles in Hungary´s case, but rather some alignment in policy objectives and consistency.

Delineating Three Dimensions of E-Government Success

2015 ◽  
pp. 135-157 ◽  
Author(s):  
Alexandru V. Roman
Keyword(s):  
Technology Adoption ◽  
Communication Technologies ◽  
Three Dimensions ◽  
Information Communication Technologies ◽  
Historical Evolution ◽  
Information Communication ◽  
The Public ◽  
Body Of Knowledge ◽  
Long Run ◽  
Complex Process

This chapter draws upon the historical evolution of e-government and at the extant body of knowledge in order to delineate the dimensions that are critical for the success of the use of Information Communication Technologies (ICTs) for purposes of governance. Evaluating the impacts of technology adoption in the public sector is an intrinsically complex process. However, given that currently governmental spending on ICT projects rivals and at times even surpasses allocations for capital developments, the need for an evaluative framework becomes rather obvious. Based on multiple scholarly accounts and practical examples, this chapter suggests that the success of e-government should be examined along three chief dimensions: security, functionality, and transformation. All three vectors are highly interdependent, and it can be argued that the success of e-government in the long run is not possible if significant shortcomings are observed along any one of the three aspects.

scholarly journals A Comparative Study of ICT Innovation Policy for the Countries Development Perspective

2014 ◽  
Vol 1 (1) ◽  
pp. 1
Author(s):  
Ayesha Saleem ◽  
Kiyohide Higuchi
Keyword(s):  
New Technologies ◽  
Innovation Policy ◽  
Communication Technologies ◽  
Economic Factor ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Diffusion Of Information ◽  
Information And Communication ◽  
Frame Work ◽  
High Level

In the globalized environment, the economic growth significantly depends on the countries capacity to develop, to apply new technologies and vice versa. Diffusion of information communication technologies is a global phenomenon. Despite of rapid globalization there are considerable differences between nations in terms of adoption and usage of new technologies. This paper aims to draw together the highly eclectic literature on the diffusion of Information and Communication Technology (ICT) Innovation in order to know what have been done, highlight the generic issues, relevant to policy and will initiate further research and develop potential opportunities. This paper also highlight the low level and high level income countries data and ICT policies frame work to draw conclusions and some case studies as an example. The objective is to review the finding the social economic factor for diffusion of ICT Innovation to make policy recommendation for the development of the country.

Promoting Transparency and Strengthening Public Trust in Government through Information Communication Technologies?

2014 ◽  
Vol 1 (2) ◽  
pp. 25-42 ◽  
Author(s):  
Frank L. K. Ohemeng ◽  
Kwaku Ofosu-Adarkwa
Keyword(s):  
Public Sector ◽  
Digital Divide ◽  
Communication Technologies ◽  
Public Trust ◽  
Information Communication Technologies ◽  
Infrastructure Development ◽  
Trust In Government ◽  
Information Communication ◽  
The Public ◽  
Remarkable Progress

This paper attempts to examine Ghana's quest to use ICT as a tool to enhance transparency and build public trust in government. The questions the paper attempts to answer are: what are the main challenges confronting the government's e-governance initiative as a tool to ensure transparency and citizens' trust in the public sector? What steps are being taken to address these challenges? We argue that while Ghana seems to have made remarkable progress in this endeavour, it still faces a number of significant obstacles, which must be addressed if the objectives of its e-governance project are to be fully realized. Key challenges include infrastructure development for the growth of ICT, the huge gap in access to ICT (or what may be described as the digital divide), and the change in organizational culture to enhance easy accessibility to public documents.

scholarly journals Use of information and communication technologies in social work institutions in extraordinary circumstances

2021 ◽  
Vol 1 (2) ◽  
pp. 8-15
Author(s):  
Enisa Hodžić ◽  
Sabina Baraković ◽  
Anesa Kavazović ◽  
Jasmina Baraković Husić
Keyword(s):  
Social Work ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Daily Basis ◽  
Public Institution ◽  
Information Communication Technologies ◽  
Information Communication ◽  
The Public ◽  
The Social ◽  
Information And Communication

Information-Communication Technologies (ICTs) are currently used in various fields and there are many amazing inventions that are already present and make communication and life easier for us on a daily basis. The use of ICTs is less represented in the social work institutions. Therefore, this paper presents the implementation of ICTs through the chatbot application for the needs of social work created on the Tidio platform and within the webpage of the Public Institution “Center for Social Work Tešanj”. The application facilitates the work of social workers in collecting information from the users and eases the aid received by the users of social care in terms of faster responses to inquiries during emergencies, such as the COVID-19 pandemic, but also after. For the purpose of this research, an end-user survey was created and conducted with the aim of collecting user opinions on the acceptance and motivation for the use of chatbots in social work institutions. The results showed good acceptance and usage motivation of social work chatbot.

scholarly journals DETERMINING THE EFFICIENCY OF COMMUNICATIVE ACTIVITY IN PUBLIC MANAGEMENT

2018 ◽  
Vol 64 ◽  
Author(s):  
T.М. Burmaka
Keyword(s):  
Public Administration ◽  
Public Management ◽  
Performance Indicator ◽  
Communication Technologies ◽  
Civic Responsibility ◽  
The Public ◽  
Interaction Processes ◽  
Communicative Activities ◽  
Theoretical Issues

The theoretical issues of the formation and evaluation of effective communication technologies in public administration are investigated. Based on the international experience of effective communicative activities in the field of public administration, the directions for increasing the efficiency of communicative activities of civil servants, involving citizens in public administration processes, and reducing public expenditure have been determined. The proposed approach to determining the effectiveness of communicative activities in public administration, unlike the existing ones, provides for the determination of an integral performance indicator based on the use of taxonomic analysis methods. Taking into account the need for timely balanced communicative influences on the public administration process, a comprehensive assessment of the indicators of the effectiveness of public communication activities is proposed with a view to creating civic responsibility and monitoring its impact on management interaction processes.

scholarly journals Retention of Email Records in New Zealand Tertiary Institutions

2021 ◽  
Author(s):  
◽  
Morgan Gradwell
Keyword(s):  
New Zealand ◽  
Communication Technologies ◽  
Research Problem ◽  
Records Management ◽  
Information Communication Technologies ◽  
Information Communication ◽  
End User ◽  
Tertiary Institutions ◽  
The Public ◽  
Information Professionals

<p>Research problem: Despite its ubiquitous usage, there has been a lack of research into the New Zealand public sector’s use of Information Communication Technologies (ICT). Email records pose a particular problem, especially when their management is left in the hands of the end user. This poses a risk where the Public Records Act 2005 (PRA) is concerned. The research within this paper explores the retention and disposal of email records within New Zealand tertiary institutions so that the attitudes of information professionals responsible for the retention of email records are captured, as are the perceived risks of managing such records.  Methodology: For the purpose of this study quantitative data was collected to determine the understandings, attitudes, and concerns of information professionals. The unit of analysis was drawn from a population consisting of information professionals within New Zealand tertiary institutions. For the purpose of this research, tertiary institutions that operate as publically funded crown entities were identified. The research was undertaken with a Continuum perspective.  Results: Within tertiary institutions, the issues of email management do not appear to lie with the appraisal policies or retention and disposal schedules. Instead the main risks associated with email records stem from the original creator, or end user, being responsible for identifying what emails are records and managing them appropriately. The implementation of electronic document and records management systems (EDRMS) varied between institutions, but majority of the research participants identified them as being of importance to the capture and management of email records.  Implications: The findings show that there is a lack of empirical evidence into how the end users within tertiary institutions are treating email records. Further study is needed within tertiary institutions as well as the wider public sector regarding the risks posed by the mismanagement of email records. There is also the need for further research into the implementation of EDRMS, and how EDRMS vendors in New Zealand are meeting legislative requirements.</p>

Delineating Three Dimensions of E-Government Success

2013 ◽  
pp. 171-192 ◽  
Author(s):  
Alexandru V. Roman
Keyword(s):  
Technology Adoption ◽  
Communication Technologies ◽  
Three Dimensions ◽  
Information Communication Technologies ◽  
Historical Evolution ◽  
Information Communication ◽  
The Public ◽  
Body Of Knowledge ◽  
Long Run ◽  
Complex Process

This chapter draws upon the historical evolution of e-government and at the extant body of knowledge in order to delineate the dimensions that are critical for the success of the use of Information Communication Technologies (ICTs) for purposes of governance. Evaluating the impacts of technology adoption in the public sector is an intrinsically complex process. However, given that currently governmental spending on ICT projects rivals and at times even surpasses allocations for capital developments, the need for an evaluative framework becomes rather obvious. Based on multiple scholarly accounts and practical examples, this chapter suggests that the success of e-government should be examined along three chief dimensions: security, functionality, and transformation. All three vectors are highly interdependent, and it can be argued that the success of e-government in the long run is not possible if significant shortcomings are observed along any one of the three aspects.

Can Urban Planning, Participation and ICT Co-Exist?

2010 ◽  
pp. 268-285 ◽  
Author(s):  
Vassilis Bourdakis ◽  
Alex Deffner
Keyword(s):  
Urban Planning ◽  
Common Core ◽  
New Technologies ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Simple Method ◽  
The Public ◽  
Additional Issue

One of the recent main problems in urban planning is to find ways in order to employ practical, very broad and commonly used theoretical principles such as participation. An additional issue is the exploitation of the possibilities of new technologies. The process of developing a flexible three-part (common core, public and planners) curriculum in the case of Agia Varvara (Athens, Greece) in the framework of the Leonardo project PICT (2002-2005) showed that ICT (Information Communication Technologies) can help in participation, mainly because it constitutes a relatively simple method of recording the views of both the public and the planners in a variety of subjects (both ‘open’ and ‘closed’).

E-Governance in Australian Local Government

2011 ◽  
pp. 2163-2176
Author(s):  
Kevin O’Toole
Keyword(s):  
Local Government ◽  
Web Sites ◽  
Public Management ◽  
New Public Management ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Government Web Sites ◽  
New Public ◽  
Using Data

Local government in Australia is under pressure to modernize its structures in the new public management environment, as well as respond to increasing demands from its local electorates for better delivery of services and greater levels of participation in the democratic process. This article analyzes local government’s response to these pressures through its use of information communication technologies (ICT) to execute its broad range of tasks. I begin by discussing e-governance in the light of Chadwick and May’s (2003) three basic models of interaction between the state and its citizens: managerial, consultative, and participatory. Using data collected from an analysis of 658 local government Web sites in Australia together with existing survey research, I analyze the extent to which local government sites fit into the three models. The article then concludes with a discussion of the issues and problems faced by local government in its attempt to develop e-governance, as both an extension of its administrative as well as democratic functions.

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