Workplace Violence in Chinese Hospitals: The Effects of Healthcare Disturbance on the Psychological Well-Being of Chinese Healthcare Workers

Healthcare disturbance is a form of workplace violence against healthcare workers perpetrated by patients, their relatives, and gangs hired by them. It is a prevalent phenomenon in China, where evidence suggests that it impacts on the job satisfaction of healthcare workers. This study aims to examine the relationship between healthcare disturbance, surface acting as a response to emotional labour, and depressive symptoms in Chinese healthcare workers. The study adopted a cross-sectional design and used an online survey methodology. Data were collected from 418 doctors and nurses from one hospital in China. The results showed that frequency of healthcare disturbance was positively related to surface acting and depressive symptoms, respectively; surface acting was also positively related to depression, while deep acting showed no effect on symptoms of depression. Furthermore, surface acting in response to emotional labour mediated the relationship between healthcare disturbance and depressive symptoms. The results highlight the importance of preventing healthcare disturbance and of training healthcare staff in strategies for managing emotional demands in reducing depressive symptoms in Chinese healthcare staff.

Download Full-text

Spiritual Well-Being, Social Support, and Financial Distress in Determining Depression: The Mediating Role of Impact of Event During COVID-19 Pandemic in Iran

Frontiers in Psychiatry ◽

10.3389/fpsyt.2021.754831 ◽

2021 ◽

Vol 12 ◽

Author(s):

Hamid Sharif Nia ◽

Ozkan Gorgulu ◽

Navaz Naghavi ◽

María Auxiliadora Robles-Bello ◽

David Sánchez-Teruel ◽

...

Keyword(s):

Social Support ◽

Depressive Symptoms ◽

Financial Distress ◽

Online Survey ◽

Well Being ◽

Mediating Role ◽

Spiritual Well Being ◽

The Impact ◽

The Relationship

This study investigates the relationship between spiritual well-being, social support, and financial distress with depressive symptoms due to the COVID-19 pandemic. A path analysis was used to analyze data collected from 1,156 Iranian participants via an online survey. The results showed that spiritual well-being and social support were negatively related to depressive symptoms and financial distress. The impact of COVID-19 events showed negative associations with depressive symptoms. In addition, the link between spiritual well-being and financial distress with depressive symptoms was partially mediated by the impact of events.

Download Full-text

Biting the hand that heals: mistreatment by patients and the well-being of healthcare workers

Personnel Review ◽

10.1108/pr-03-2016-0054 ◽

2018 ◽

Vol 47 (2) ◽

pp. 572-591 ◽

Cited By ~ 3

Author(s):

Aysegul Karaeminogullari ◽

Berrin Erdogan ◽

Talya N. Bauer

Keyword(s):

Healthcare Workers ◽

Survey Methodology ◽

Well Being ◽

University Hospital ◽

Job Resources ◽

Stress Indicators ◽

Content Type ◽

Behavioral Stress ◽

Unfair Treatment ◽

The Relationship

Purpose The purpose of this paper is to explore the relationship between stress due to mistreatment by patients and caregivers’ own well-being indicators (anxiety, depression, and behavioral stress indicators). Based on predictions consistent with the job demands-resources model, it is anticipated that satisfaction with job resources would moderate the relationship between mistreatment by patients and well-being indicators. Design/methodology/approach Hypotheses were tested with a sample of 182 employees in a leading training and research university hospital in Istanbul, Turkey. Results were partially replicated for a separate sample of 122 healthcare workers. Data were collected using the survey methodology. Findings The findings suggest that patient injustice is positively related to depression and behavioral stress indicators when satisfaction with job resources is high. Results illustrate that satisfaction with job resources has a sensitizing, rather than a buffering, role on the relation between mistreatment by patients, depression, and behavioral stress indicators, negatively affecting employees with higher levels of satisfaction with job resources. Originality/value Organizational justice researchers recently started recognizing that in addition to organizational insiders, organizational outsiders such as customers and patients may also be sources of fair and unfair treatment. Based on this stream of research, unfair treatment from outsiders is associated with retaliation and a variety of negative employee outcomes. The study extends the currently accumulated work by examining how mistreatment from care recipients relates to healthcare workers’ own health outcomes.

Download Full-text

The Relationship between Well-Being and Knowledge Sharing

Sustainability ◽

10.3390/su13094978 ◽

2021 ◽

Vol 13 (9) ◽

pp. 4978

Author(s):

Kei Aoki

Keyword(s):

Knowledge Sharing ◽

Paradigm Shift ◽

Online Survey ◽

Positive Impact ◽

Well Being ◽

Control Group ◽

User Innovation ◽

Work Style ◽

Financial Benefits ◽

The Relationship

This research studies the relationship between well-being and knowledge sharing. While user innovation has garnered greater attention in recent years, the market has failed to properly incentivize the diffusion of user innovations. This study proposes that this shortcoming could be resolved through a consumer-to-consumer (C-to-C) marketplace and sheds light on non-financial benefits for the contributors, specifically, how knowledge sharing impacts contributor well-being. This research consists of two online survey studies. In both studies, the level of well-being was compared between knowledge sharing contributors and a control group using a scale developed in positive psychology. This study empirically shows that participation in knowledge sharing has a significant positive impact on contributor well-being. In a C-to-C marketplace, contributors diffuse and monetize their creations themselves, resulting in increased well-being. Contributing to knowledge sharing may be a sufficient incentive for user innovators to diffuse their innovations. The findings of this study will gain significance as the utilization of personal knowledge increases due to the expansion of the C-to-C business and the paradigm shift in work style.

Download Full-text

Stress, Burnout, and Resilience among Healthcare Workers during the COVID-19 Emergency: The Role of Defense Mechanisms

International Journal of Environmental Research and Public Health ◽

10.3390/ijerph18105258 ◽

2021 ◽

Vol 18 (10) ◽

pp. 5258

Author(s):

Mariagrazia Di Giuseppe ◽

Gianni Nepa ◽

Tracy A. Prout ◽

Fabrizio Albertini ◽

Stefano Marcelli ◽

...

Keyword(s):

Healthcare Workers ◽

Defense Mechanisms ◽

Online Survey ◽

Healthcare Professionals ◽

Well Being ◽

Personal Accomplishment ◽

Traumatic Experience ◽

Psychological Resources ◽

Defensive Functioning ◽

The Impact

The experience of working on the frontlines of the COVID-19 healthcare crisis has presented a cumulative traumatic experience that affects healthcare professionals’ well-being. Psychological resources such as resilience and adaptive defense mechanisms are essential in protecting individuals from severe stress and burnout. During September 2020, 233 healthcare workers responded to an online survey to test the impact of demographic variables, COVID-19 exposure, and psychological resources in determining stress and burnout during the COVID-19 emergency. Frontline workers reported higher scores for stress, emotional exhaustion, and depersonalization (p < 0.001) as compared to colleagues working in units not directly serving patients with COVID-19. Mature defensive functioning was associated with resilience and personal accomplishment (r = 0.320; p < 0.001), while neurotic and immature defenses were related to perceived stress and burnout. Stress and burnout were predicted by lower age, female gender, greater exposure to COVID-19, lower resilience, and immature defensive functioning among healthcare professionals (R2 = 463; p < 0.001). Working on the frontlines of the COVID-19 pandemic appears to provoke greater stress and burnout. On the other hand, resilience and adaptive defense mechanisms predicted better adjustment. Future reaction plans should promote effective programs offering support for healthcare workers who provide direct care to patients with COVID-19.

Download Full-text

Well-Being of Healthcare Workers and the General Public during the COVID-19 Pandemic in Vietnam: An Online Survey

International Journal of Environmental Research and Public Health ◽

10.3390/ijerph18094737 ◽

2021 ◽

Vol 18 (9) ◽

pp. 4737

Author(s):

Tuyen Dinh Hoang ◽

Robert Colebunders ◽

Joseph Nelson Siewe Fodjo ◽

Nhan Phuc Thanh Nguyen ◽

Trung Dinh Tran ◽

...

Keyword(s):

Healthcare Workers ◽

Large Scale ◽

Online Survey ◽

Preventive Measures ◽

Vaccine Coverage ◽

Health Sector ◽

Well Being ◽

Multivariate Logistic Regression Model ◽

The Mean ◽

Restrictive Measures

The COVID-19 pandemic and associated restrictive measures implemented may considerably affect people’s lives. This study aimed to assess the well-being of Vietnamese people after COVID-19 lockdown measures were lifted and life gradually returned to normal. An online survey was organized from 21 to 25 April 2020 among Vietnamese residents aged 18 and over. The survey was launched by the Hue University of Medicine and Pharmacy. The WHO-5 Well-Being Index (scored 0–25) was used to score participants’ well-being. A multivariate logistic regression model was used to determine the predictors of well-being. A total of 1922 responses were analyzed (mean age: 31 years; 30.5% male; 88.2% health professionals or students in the health sector). The mean well-being score was 17.35 ± 4.97. Determinants of a high well-being score (≥13) included older age, eating healthy food, practicing physical exercise, working from home, and adhering to the COVID-19 preventive measures. Female participants, persons worried about their relatives’ health, and smokers were more likely to have a low well-being score. In conclusion, after the lockdown measures were lifted, the Vietnamese have people continued to follow COVID-19 preventive measures, and most of them scored high on the well-being scale. Waiting to achieve large-scale COVID-19 vaccine coverage, promoting preventive COVID-19 measures remains important, together with strategies to guarantee the well-being of the Vietnamese people.

Download Full-text

Emotional labour and successful ageing in the workplace among older Chinese employees

Ageing and Society ◽

10.1017/s0144686x12000414 ◽

2012 ◽

Vol 33 (6) ◽

pp. 1036-1051 ◽

Cited By ~ 6

Author(s):

FRANCIS CHEUNG ◽

ANISE M. S. WU

Keyword(s):

Job Satisfaction ◽

Structural Equation ◽

Hong Kong Chinese ◽

Successful Ageing ◽

Surface Acting ◽

Emotional Labour ◽

Equation Modelling ◽

Chinese Workers ◽

Older Chinese ◽

The Relationship

ABSTRACTIn this study, we examined the relationship between emotional labour and successful ageing among older Hong Kong Chinese workers. We also investigated whether job satisfaction mediated the association between emotional labour and successful ageing in the workplace. Results show that deep acting was positively related to successful ageing in the workplace, whereas surface acting was negatively related to the same. Structural equation modelling shows that job satisfaction partially mediated the association between emotional labour and successful ageing in the workplace. The limitations of the study and further recommendations are also discussed.

Download Full-text

Satisfaction with Life: Mediating Role in the Relationship between Depressive Symptoms and Coping Mechanisms

Healthcare ◽

10.3390/healthcare9070787 ◽

2021 ◽

Vol 9 (7) ◽

pp. 787

Author(s):

Daniela Almeida ◽

Diogo Monteiro ◽

Filipe Rodrigues

Keyword(s):

Life Satisfaction ◽

Depressive Symptoms ◽

Coping Strategies ◽

Satisfaction With Life ◽

Well Being ◽

Coping Mechanisms ◽

Significant Positive Association ◽

Mediating Role ◽

The Relationship

The purpose of this study was to analyze the mediating role of life satisfaction in the relationship between fourteen coping strategies and depressive symptoms in the Portuguese population. To undertake this work, 313 Portuguese adults aged 18 to 70 years (M = 30.73; SD = 10.79) were invited to participate in this study. Their participation was completely voluntary, and participants granted and signed informed consent previously to the filling of the validated Portuguese questionnaires. These questionnaires measured depressive symptoms, coping, and life satisfaction. The results revealed that life satisfaction displayed a mediating role in the relationship between adaptive coping mechanisms, specifically between active coping, planning, reinterpretation, and acceptance and depressive symptoms, showing a negative and significant indirect effect. Maladaptive coping mechanisms of self-blame, denial, self-distraction, disengagement, and substance use had a significant positive association with depressive symptoms, considering the mediating role of satisfaction with life. Current investigation provides initial evidence of how each coping mechanism is associated with satisfaction with life and depressive symptoms. This study clearly demonstrates that not all coping strategies are capable of influencing well-being indicators and that health professionals should focus on endorsing those that are significantly associated with lowering depressive symptoms and increasing overall satisfaction with life.

Download Full-text

COUNTRY MATTERS: WELL-BEING AND EMIGRATION PLANS AMONG UNIVERSITY STUDENTS IN SLOVAKIA AND BULGARIA: THE MEDIATION EFFECT OF ROOTEDNESS

10.36315/2021pad11 ◽

2020 ◽

pp. 107-119

Author(s):

Frederika Lučanská ◽

◽

Oľga Orosová ◽

Vihra Naydenova ◽

Jozef Benka ◽

...

Keyword(s):

University Students ◽

Exploratory Study ◽

Online Survey ◽

Well Being ◽

Two Dimensions ◽

Mediation Effect ◽

One Dimension ◽

Psychological Mechanisms ◽

The Relationship

The objective of this exploratory study was to examine the relationship between well-being, rootedness and emigration plans (EP) among university students in Slovakia and Bulgaria. It also explored the mediation effect of rootedness in the relationship between well-being and EP. The data were collected throughan online survey (SLiCE 2016). The research sample consisted of 361 university students (M=22.4 years, SD=3.8) from Slovakia (141, 86.5% female) and Bulgaria (220, 69.1% female). Based on their emigration plans, the respondentswere dividedinto two groups;those who do not plan to leave (n=218, 60.4%) and those who plan to leave in the long term (n=143, 39.6%) after they finish university. ForSlovakia, all factors were significantly related toEP. Furthermore, the association between well-being and EP was fully mediated by two dimensions of rootedness with different psychological mechanisms. For Bulgaria, only well-being and onedimension of rootedness,desire for change,were significantly related to EP. It was also found that the association between well-being and EP was partially mediated by only one dimension of rootedness –desire for change. This study highlightsthat rootedness hasa different relationship with other examined factorsin different countries and also that it is necessary to respect the cultural and socio-economic featuresof acountry.

Download Full-text

Knowledge, Attitude and Practice of Personal Safety Measures Adopted by Medical Practioners during the Covid-19 Pandemic

Journal of Evolution of Medical and Dental Sciences ◽

10.14260/jemds/2021/190 ◽

2021 ◽

Vol 10 (12) ◽

pp. 883-887

Author(s):

Hemapriya L ◽

Maureen Prativa Tigga ◽

Anil Kumar M.R ◽

Prathap T ◽

Neha Wali ◽

...

Keyword(s):

Personal Protective Equipment ◽

Urban Areas ◽

Healthcare Workers ◽

Online Survey ◽

Healthcare Professionals ◽

Well Being ◽

World Health ◽

Protective Equipment ◽

Personal Safety ◽

Safety Measures

BACKGROUND A novel coronavirus (now termed as SARS-CoV-2) was detected as the causative agent of severe pneumonia in Wuhan, Hubei Province, China, in December 2019. Declared by the World Health Organization (WHO) as a global pandemic in March 2020, it has created profound changes in global economy and healthcare systems. This study evaluates the knowledge and practice with regard to various personal safety measures used by the healthcare professionals. METHODS We conducted a questionnaire study after obtaining approval, from the Institutional ethical committee. An online survey was conducted using a preformatted questionnaire consisting of multiple-choice questions which assessed the knowledge and practices adopted by various healthcare professionals. The survey was done between 1st and 30th of June 2020 and a total of 536 responses was analysed. RESULTS 58.4 % of the participants were females, 66 % of the healthcare workers worked at a private hospital / private medical college with 82.1 % being located in urban areas. Of the 536 respondents, 90.1 % practiced bathing immediately after returning home and 86.8 % sanitized their accessories. 86.9 % of the professionals used frequent sanitization with use of mask and gloves whereas only 12.3 % used full personal protective equipment. 58 % of females had used hydroxychloroquine as prophylaxis whereas only 41 % of males used it (statistically significant, P = 0.005). Healthcare workers in younger age group (23 - 40 years) were more likely to maintain distance with family members, and government doctors were significantly more likely to do so (P < 0.001) as compared to private practitioners. CONCLUSIONS With the medical professionals being at high risk for contracting the infection, the need to provide the healthcare professionals with adequate personal protective equipment is of utmost importance. There is also a need to maintain the well-being of the healthcare professionals as they are the weakest link in the chain. KEY WORDS Medical Practitioners, Personal Protective Equipment, Safety Measures

Download Full-text

Perceptions of Study Conditions and Depressive Symptoms During the COVID-19 Pandemic Among University Students in Germany: Results of the International COVID-19 Student Well-Being Study

Frontiers in Public Health ◽

10.3389/fpubh.2021.674665 ◽

2021 ◽

Vol 9 ◽

Author(s):

Paula Mayara Matos Fialho ◽

Franca Spatafora ◽

Lisa Kühne ◽

Heide Busse ◽

Stefanie M. Helmer ◽

...

Keyword(s):

Depressive Symptoms ◽

University Students ◽

Online Survey ◽

Positive Association ◽

Well Being ◽

Cross Sectional ◽

German Student ◽

The University ◽

The Impact ◽

Mental Well Being

Background: Results of previous studies examining the impact of the SARS-CoV-1 epidemic in 2003 on university students' mental well-being indicated severe mental health consequences. It is unclear how the current COVID-19 pandemic and the changes in study conditions due to federal regulations affected mental well-being in the German student population. We examined university students' perceptions of study conditions during the COVID-19 pandemic and investigated associations between study conditions and depressive symptoms.Methods: A cross-sectional online survey was conducted in Germany in May 2020 at four universities (N = 5,021, 69% female, mean age: 24 years, SD: 5.1). Perceived study conditions, as well as sociodemographic information, were assessed with self-generated items and the CES-D 8 scale was used to determine depressive symptoms. Associations between perceived study conditions (academic stress and academic satisfaction), in general, and confidence to complete the semester, in particular, and depressive symptoms were analyzed using generalized linear regressions.Results: Fifty-four percent of survey participants felt that the university workload had significantly increased since the COVID-19 pandemic; 48% were worried that they would not be able to successfully complete the academic year; 47% agreed that the change in teaching methods caused significant stress. Regarding depressive symptoms, the mean score of the CES-D 8 scale was 9.25. Further, a positive association between perceived study conditions and depressive symptoms was found (p < 0.001), indicating that better study conditions were associated with fewer depressive symptoms. Results of the generalized linear regression suggest that better student mental well-being was related to higher confidence in completing the semester.Conclusions: This study provides first insights into perceived study conditions and associations with depressive symptoms among students during the COVID-19 pandemic in Germany. Findings underline the need for universities to provide intervention strategies targeting students' mental well-being during the course of the pandemic.

Download Full-text