scholarly journals Determinants of the Perceived Credibility of Rebuttals Concerning Health Misinformation

Author(s):  
Yujia Sui ◽  
Bin Zhang

Users provide and share information with a broad audience on different forms of social media; however, information accuracy is questionable. Currently, the health information field is severely affected by misinformation. Thus, addressing health misinformation is integral for enhancing public health. This research can help relevant practitioners (i.e., government officials, medical and health service personnel, and educators) find the most effective correctional interventions for governing health misinformation. We constructed a theoretical model for credibility-oriented determinants refuting misinformation based on the elaboration likelihood model. We aggregated 415 pieces of valid data through a questionnaire survey. A partial least squares structural equation model evaluated this research model. The results indicated that both perceived information quality and perceived source credibility can enhance perceived information credibility. Under some circumstances, the influence of information quality on information credibility may be more important than that of the information source. However, the cognitive conflict and knowledge self-confidence of information receivers weaken the influence of information quality on information credibility. In contrast, cognitive conflict can strengthen the influence of source credibility on information credibility. Further, perceived information quality can be affected by information usefulness, understandability, and relevance, while perceived source reliability can be affected by source expertise and authority.

ProBank ◽  
2020 ◽  
Vol 4 (2) ◽  
pp. 251-262
Author(s):  
Berlian Yunita Margiati ◽  
Didik Setyawan ◽  
Finisha Mahaestri Noor

This study aims to examine the role of information through social media in the form of information that can encourage individual intention to use e-patient. Establishment of intention to use the e-patient by the trust that was formed from the information quality, perceived value and source credibility. The sampling technique is purposive sampling with a population users of social media RSUD Dr. Moewardi Surakarta counted 200 respondents. Hypothesis testing is done by the analysis of Structural Equation Model (SEM) using AMOS. The results of this study indicate that individual intentions to use e-patient applications as a means of supporting the hospital significantly make information quality to trust, perceived value of trust, source credibility to trust, and trust in the goal of using the e-patient application. These results provide meaning intended to make the intention to use the e-patient application through trust can be given by the quality of information, perceived value, and the source credibility of the e-patient application.


Author(s):  
Dong Wang ◽  
Kehong Wang ◽  
Lemei Yan ◽  
Zeyu Yue ◽  
Jiewen Zhang

Understanding users’ safety perception of the credibility of web-based information has become increasingly important in the context of new retailing. This study extends the existing literature by exploring the factors influencing information credibility in the context of new retailing. Based on the technology acceptance model and the rational behavior theory, a theoretical model for the assessment of information credibility in new retailing was developed. We analyzed the factors influencing users’ safety preference toward information communication procedures and information credibility in new retailing based on two aspects: perceived information quality and user judgment motivation. The reliability and validity of the model measure were analyzed, and structural equation modeling was used to test the model hypotheses. The following results were obtained: (1) Authenticity, accuracy, and practicability positively affected the perceived information quality of new retailing information; (2) User judgment motivation had a positive impact on information users’ safety preference and information credibility; (3) Users’ safety preference positively affected information credibility; (4) Information acquisition, social interaction, and self-identity positively affected the perceived credibility of new retailing information.


2019 ◽  
Vol 13 (3/4) ◽  
pp. 257-275 ◽  
Author(s):  
Karina Lia Meirita Ulo ◽  
Achmad Nizar Hidayanto ◽  
Puspa Indahati Sandhyaduhita ◽  
Widia Resti Fitriani ◽  
Meyliana Meyliana ◽  
...  

Purpose This study aims to identify factors behind the intention to sign e-petitions, focusing on three aspects, i.e. information (argument quality), the source of information (source credibility) and personal perspective (personal relevance and altruism). Design/methodology/approach Data collection is done by using a quantitative approach through an online questionnaire. This study involved 211 respondents who were internet users in Indonesia who had signed an e-petition. The data were analyzed using structural equation modeling approach with IBM Amos version 22.0. Findings The findings revealed that there are three factors shaping internet users’ attitudes toward e-petitions, namely, altruism, AQ and personal relevance, of which altruism was the strongest factor. Those who have a positive attitude toward e-petitions seemed to have higher intention to sign e-petitions. Additionally, we discovered that internet users believe credible e-petition initiators deliver better arguments, which drive them to sign e-petitions. Research limitations/implications The finding related to elaboration likelihood model has revealed that not only the dual processing of central routes and peripheral routes but also the possibility of peripheral routes influencing the factors in the central route. Hence, future studies need to include the examination of this relation. Finally, altruism is identified as the major factor that influences people to sign e-petitions. Therefore, people should be aware of this factor while examining the environment that likely has voluntary aspects. Practical implications To improve the adoption of the e-petition system, it is important for the e-petition websites to maintain attitude factors to achieve the e-petition goals. It is also important that e-petition websites provide credibility information of the e-petition initiators and make it visible to everyone. The e-petition sites must be able to be personalized so that users can be categorized based on their profiles or interests. Finally, as altruism is the most influencing factor in shaping internet users’ attitude toward e-petitions, e-petition initiators need to write a persuasive and arousing information and images for their e-petition. Some templates, tips or even online training to persuasive public petitions also need to be provided. Originality/value This study attempts to fill the research gap by examining factors from three domains, i.e. information source (the e-petitioners), information/AQ and personal perspective (personal motivation) of the e-petition signers. The authors enrich the research model with altruism factors that influence attitude in signing petitions. This study illustrates the characteristic of Indonesian internet user’s and provides important implications for how the e-petitions site should improve the functionality of the sites.


2016 ◽  
Vol 68 (3) ◽  
pp. 286-305 ◽  
Author(s):  
Xianjin Zha ◽  
Li Li ◽  
Yalan Yan ◽  
Qian Wang ◽  
Gang Wang

Purpose – The elaboration likelihood model (ELM) provides a general framework for understanding the basic processes underlying the effectiveness of persuasion. The purpose of this paper is to utilize the ELM to understand the basic processes underlying the effectiveness of persuasion to use digital libraries for getting information. Design/methodology/approach – The survey data collection was conducted in one comprehensive university. The partial least squares structured equation modelling was employed to verify the research model. Findings – Source credibility and reputation have positive effects on information usefulness which further significantly impacts digital library usage for getting information. The effect of information quality on information usefulness is overpowered by reputation. Information need positively moderates the effect of information quality on information usefulness and negatively moderates the effect of reputation on information usefulness. Practical implications – Digital libraries enormously influence the way how individuals gather information over the world. However, the important status of digital libraries as conventional information sources in practice invites appreciation by more and more people. The authors believe the findings of this study provide useful insights for facilitating digital libraries to be fully accessed and utilized. Originality/value – This study explores the effects of the central route (information quality) and the peripheral route (source credibility and reputation) on digital library usage for getting information by extending the ELM with information need as a motivation variable, presenting a new lens for digital library research and practice alike.


2015 ◽  
Vol 9 (1) ◽  
pp. 1 ◽  
Author(s):  
Amal Alshardan ◽  
Robert Goodwin ◽  
Giselle Rampersad

<p>The influence of information systems (IS) on small and medium-sized enterprises (SMEs) has enjoyed much attention by managers and policy makers. Despite the hype and eagerness to commit extensive levels of investment, very little research has focuses on assessing the benefits of IS for SMEs in developing counties. Existing literature has been skewed towards developed countries and large organizations. Consequently, the purpose of this paper is to develop a model for evaluating the benefits of IS for SMEs in Saudi Arabia as a case of a developing country. In order to achieve this, the study builds on and extends past IS-impact literature. Based on quantitative results of 365 responses from SMEs, the model comprises 44 measures across five dimensions: ‘Individual impact’, ‘Organisational impact’, ‘System quality’, ‘Information quality’ and ‘Vendor quality’.  Applying confirmatory factor analysis and structural equation model, the validated model contributes to theory development of IS impact within the context of SMEs in developing counties. Additionally, it provides critical insights to policy makers and managers on assessing the benefits of IS for SMEs in developing countries.</p>


2015 ◽  
Vol 17 (4) ◽  
pp. 381-395 ◽  
Author(s):  
Ping Wang

Purpose – The purpose of this study is to explore the influence of electronic word-of-mouth (eWOM) on outbound tourists’ intention to visit a destination through a dual-process perspective – the central route of argument quality (AQ) and the peripheral route of source credibility (SC). With the pervasion of Web 2.0 and information and communication technology, user-generated content (UGC) has become popular in the online environment, and it affects consumers’ decisions greatly. Design/methodology/approach – A structural model based on Elaboration Likelihood Model (ELM) and theory of planned behavior (TPB) is proposed in this study to explore the influence of eWOM on outbound tourists’ intention to visit a destination. Empirical data were collected among Chinese outbound tourists via an online survey. The data were analyzed using structural equation model with SPSS Amos 22.0. Findings – The research results indicate that tourist’s attitude toward a destination was positively influenced by AQ of eWOM, and intention to recommend the destination before travel was positively influenced by attitude toward destination and SC of destination-related eWOM. Outbound tourists’ intention to visit a destination was positively determined by AQ, attitude toward destination and WOM intention. Several practical and theoretical implications are also discussed in the study. Originality/Value – This study contributed to the understanding of individual’s decision-making through a dual-process perspective. Findings indicate that the dual influence process delineated in theory of ELM is also applicable to explain individual’s decision in complicated information source.


2021 ◽  
Vol 12 ◽  
Author(s):  
Angeline S. Lillard ◽  
M. Joseph Meyer ◽  
Dermina Vasc ◽  
Eren Fukuda

Wellbeing, or how people think and feel about their lives, predicts important life outcomes from happiness to health to longevity. Montessori pedagogy has features that enhance wellbeing contemporaneously and predictively, including self-determination, meaningful activities, and social stability. Here, 1905 adults, ages 18–81 (M = 36), filled out a large set of wellbeing scales followed by demographic information including type of school attended each year from 2 to 17. About half the sample had only attended conventional schools and the rest had attended Montessori for between 2 and 16 years (M = 8 years). To reduce the variable set, we first developed a measurement model of wellbeing using the survey data with exploratory then confirmatory factor analyses, arriving at four factors: general wellbeing, engagement, social trust, and self-confidence. A structural equation model that accounted for age, gender, race, childhood SES, and years in private school revealed that attending Montessori for at least two childhood years was associated with significantly higher adult wellbeing on all four factors. A second analysis found that the difference in wellbeing between Montessori and conventional schools existed even among the subsample that had exclusively attended private schools. A third analysis found that the more years one attended Montessori, the higher one’s wellbeing as an adult. Unmeasured selection effects could explain the results, in which case research should determine what third variable associated with Montessori schooling causes adult wellbeing. Several other limitations to the study are also discussed. Although some of these limitations need to be addressed, coupled with other research, including studies in which children were randomly assigned to Montessori schools, this study suggests that attending Montessori as a child might plausibly cause higher adult wellbeing.


2020 ◽  
Vol 6 (4) ◽  
pp. 470-480
Author(s):  
Yesi Putri ◽  
Hedy Hardian ◽  
Desi Aulia Umami ◽  
Taufianie Rossita

ABSTRACT Background: Postpartum depression is the most common psychological disorder in postpartum mothers. The prevalence of postpairtum depression according to WHO was 30-200 per 1000 live births and the preliminary study found 31 out of 50 postpartum mothers have postpartum depression. To overcome postpartum depression required a good coping strategy of the mother. Purpose: of this research is to know the direct and indirect influence and magnitude between family environment, husband role, self-concept, and health status to coping strategy of mother having postpartum depression at Puskesmas Kecamatan Jagakarsa South Jakarta. Methods: The research method that used was quantitative using cross-sectional design with 80 respondents who had postpartum depression after screening. The analytical method used is the Structural Equation Model (SEM) using SmartPLS 2.0 and SPSS 20.Results: The findings of this research are coping strategy influenced family environment 24.7%, husband role 23.6%, self-concept 28.3% and health status 17.9%. The direct influence of coping strategies of mothers who experienced postpartum depression was 94.6% and indirect effect was 2.11%. Therefore, total direct and indirect influences of coping strategy were 96.7%. Conclution: This research conclude that self-concept has greater influence than other variables because self-concept determines mother's self-confidence to do new responsibilities as mother. Husband should give attention, compassion, and motivation the mother in order to increase mother's confidence and more honest to husband.Suggestion: This study recommends husbands to help their wives to increase self-confidence by providing attention, love and motivation to mothers so that postpartum mothers feel less alone and feel confident in carrying out their new roles. Then the mother must also be able to increase self-confidence to care for the baby, hold back emotions and be more open to her husband and family..Keywords: Coping, environment, husband, Self Concept ABSTRAK Latar Belakang: Postpartum depression merupakan gangguan psikologi yang paling sering terjadi pada ibu postpartum. Prevalensi postpartum depression menurut WHO sebesar 30-200 per 1000 kelahiran  hidup dan studi pendahuluan peneliti didapatkan 31 dari 50 ibu postpartum yang mengalami postpartum depression. Untuk mengatasi postpartum depression diperlukan strategi coping yang baik dari ibu.Tujuan penelitian: mengetahui pengaruh langsung dan tidak langsung serta besarannya antara lingkungan keluarga, peran suami, self-concept, dan status kesehatan terhadap strategi coping ibu yang mengalami postpartum depression di Puskesmas Kecamatan Jagakarsa Jakarta Selatan.Metode: Penelitian ini adalah kuantitatif yang menggunakan desain cross-sectional dengan responden sebanyak 80 ibu yang mengalami postpartum depression setelah dilakukan skrinning. Metode analisis yang digunakan adalah Structural Equation Model (SEM) mengunakan SmartPLS 2.0 dan SPSS 20.Hasil: Hasil analisis SEM menggunakan SmartPLS ditemuan yaitu strategi coping dipengaruhi lingkungan keluarga sebesar 24,7%, peran suami 23,6%, self-concept 28,3% dan status kesehatan 17,9%. Pengaruh langsung strategi coping ibu yang mengalami postpartum depression sebesar 94,6% dan pengaruh tidak langsung sebesar 2,11%. Sehingga total pengaruh langsung dan tidak langsung strategi coping sebesar 96,7%.Kesimpulan: dari penelitian ini menunjukkan bahwa self-concept memiliki pengaruh dan peranan yang lebih besar dibanding variabel lainnya karena self-concept menentukan kepercayaan diri ibu untuk melakukan tanggung jawab baru sebagai seorang ibu. Suami harus memberikan perhatian, kasih sayang, dan memotivasi ibu supaya meningkatkan rasa percaya diri ibu dan lebih terbuka terhadap suami.Saran : Penelitian ini merekomendasikan suami untuk membantu istrinya untuk meningkatkan kepercayaan diri dengan cara memberikan perhatian, kasih sayang dan motivasi untuk ibu supaya ibu postpartum merasa tidak sendiri dan merasa percaya diri untuk melakukan peran barunya. Kemudian ibu juga harus dapat meningkatkan kepercayaan diri untuk merawat bayi, menahan emosi dan lebih terbuka terhadap suami maupun keluarga. Kata Kunci             : Coping ,lingkungan, suami, self concept


Author(s):  
Ni Luh Komang Try Widyantari ◽  
Ida Bagus Teddy Prianthara

Penelitian ini bertujuan untuk memotret keberhasilan SIMRS terhadap kualitas pelayanan selama Pandemi Covid-19 di Rumah Sakit Swasta di Bali. Penelitian ini telah dilakukan di Rumah Sakit Swasta di Bali yang memiliki dan menerapkan SIMRS dengan memberikan kuisioner kepada 100 responden. Data penelitian dianalisis dengan metode SEM (Structural Equation Model) menggunakan SmartPLS 3.3. Hasil penelitian ini adalah Safety Quality, System Quality, dan Information Quality dari SIMRS terbukti berpengaruh positif dan signifikan terhadap kualitas pelayanan Kesehatan selama pandemi covid-19 di RS Swasta di Bali (t-statistic > 1,96 dan p value < 0,05).  Service Quality dari SIMRS tidak terbukti berpengaruh positif dan signifikan terhadap kualitas pelayanan kesehatan selama pandemi covid-19 di RS Swasta di Bali (t-statistic < 1,96 dan p value > 0,05). System Quality dari SIMRS merupakan faktor yang paling dominan yang mempengaruhi kualitas pelayanan Kesehatan yang memiliki koefisien path 0,526.


2019 ◽  
Vol 9 (2) ◽  
Author(s):  
Dewi Sartika ◽  
Imelda Saluza

<p align="center"><strong><em>Abstract</em></strong></p><p><em>DJP </em><em>continues to optimize the collection of tax returns by facilitating a technology-based tax service system, one of which is e-filing that has been running since 2016. </em><em>However, e-filing turned out to have less influence on the delivery of </em><em>Tax Returns (SPT) as reflected in the electronic SPT monitoring data that only met 78% of the 2017 target. This is caused by various problems that arise during the use of e-filing such as individual technology capabilities, loss of efin, forgetting DJP Online account passwords to lack of awareness about the importance of submitting SPT. Problems encounter during the use of e-filing are the basis for evaluating the continued use of e-filling in Palembang. The development of a conceptual model was conducted to evaluate the sustainability of the use of e-filing. The development of a conceptual model basically has a scarcity of supporting theories used and has a complex model. To overcome this problem, Partial Least Squares (PLS) Structural Equation Model (SEM) could be applied to. The results of data analysis found that information quality and service quality did not have a positive influence on the sustainability of the use of e-filing and the level of correlation between information quality, system quality, service quality, and individual ability was still small towards the sustainability of the use of e-filing. The findings of this research are very important for the KPP Pratama in Palembang to analyze the sustainability of the use of e-filing that has been proven empirically, multidimensional and in a specific context. This knowledge could be used as a reference to improve overall quality of taxation for the sake of sustainable use of e-filing.</em></p><p><strong><em>Keyword</em></strong><strong><em>s </em></strong><em>: </em><em>SPT, </em><em>e</em><em>-filing, PLS SEM</em></p><p align="center"><strong><em>Abstrak</em></strong></p><p><em>DJP terus berupaya mengoptimalkan pengumpulan Surat Pemberitahuan Tahunan (SPT) pajak dengan memfasilitasi sistem pelayanan perpajakan berbasis teknologi, salah satunya adalah e-filing yang telah berjalan sejak tahun 2016. Namun, e-filing ternyata kurang berpengaruh terhadap penyampaian SPT yang tergambar pada data hasil monitoring SPT elektronik yang hanya memenuhi 78% dari target sasaran tahun 2017. Hal ini disebabkan oleh berbagai masalah yang muncul selama pemanfaatan e-filing seperti kemampuan teknologi individu, kehilangan efin, lupa password akun DJP Online hingga kurangnya kesadaran tentang pentingnya penyampaian SPT. Permasalahan selama penggunaan e-filing menjadi dasar untuk melakukan evaluasi terhadap keberlangsungan penggunaan e-filling di Palembang. Pengembangan model konseptual dilakukan untuk mengevaluasi keberlanjutan penggunaan e-filing. Pengembangan model konseptual pada dasarnya memiliki kelangkaan teori-teori pendukung yang digunakan dan memiliki model yang kompleks. Untuk mengatasi masalah ini dapat menggunakan Partial Least Squares (PLS) Structural Equation Model (SEM). Hasil analisis data mendapatkan temuan bahwa kualitas informasi dan kualitas layanan tidak memiliki pengaruh positif terhadap keberlanjutan penggunaan e-filing dan tingkat korelasi antara kualitas informasi, kualitas system, kualitas layanan, dan kemampuan individual masih kecil terhadap keberlanjutan penggunaan e-filing. Temuan peneliti ini sangat penting bagi pihak KPP Pratama kota Palembang untuk menganalisa keberlanjutan penggunaan e-filing yang telah dibuktikan secara empiris, multidimensional dan konteks yang spesifik. Pengetahuan ini dapat dapat menjadi acuan untuk meningkatkan kualitas secara keseluruhan demi keberlanjutan penggunaan e-filing.</em></p><p><strong><em>Kata kunci</em></strong><em> : SPT, e-filing, PLS SEM, </em></p>


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