Exploring digital library usage for getting information from the ELM perspective

2016 ◽  
Vol 68 (3) ◽  
pp. 286-305 ◽  
Author(s):  
Xianjin Zha ◽  
Li Li ◽  
Yalan Yan ◽  
Qian Wang ◽  
Gang Wang
Keyword(s):  
Digital Library ◽  
Digital Libraries ◽  
Information Quality ◽  
Source Credibility ◽  
Information Need ◽  
Content Type ◽  
Positive Effects ◽  
Library Research ◽  
Likelihood Model ◽  
Route Information

Purpose – The elaboration likelihood model (ELM) provides a general framework for understanding the basic processes underlying the effectiveness of persuasion. The purpose of this paper is to utilize the ELM to understand the basic processes underlying the effectiveness of persuasion to use digital libraries for getting information. Design/methodology/approach – The survey data collection was conducted in one comprehensive university. The partial least squares structured equation modelling was employed to verify the research model. Findings – Source credibility and reputation have positive effects on information usefulness which further significantly impacts digital library usage for getting information. The effect of information quality on information usefulness is overpowered by reputation. Information need positively moderates the effect of information quality on information usefulness and negatively moderates the effect of reputation on information usefulness. Practical implications – Digital libraries enormously influence the way how individuals gather information over the world. However, the important status of digital libraries as conventional information sources in practice invites appreciation by more and more people. The authors believe the findings of this study provide useful insights for facilitating digital libraries to be fully accessed and utilized. Originality/value – This study explores the effects of the central route (information quality) and the peripheral route (source credibility and reputation) on digital library usage for getting information by extending the ELM with information need as a motivation variable, presenting a new lens for digital library research and practice alike.

Synthesizing visual digital library research to formulate a user-centered evaluation framework

2015 ◽  
Vol 116 (3/4) ◽  
pp. 122-135 ◽  
Author(s):  
Dan Albertson
Keyword(s):  
Digital Library ◽  
Digital Libraries ◽  
Visual Information ◽  
Evaluation Framework ◽  
Digital Collections ◽  
Content Type ◽  
Library Research ◽  
Generalized Framework ◽  
Library Evaluation ◽  
User Centered

Purpose – The purpose of this study is to synthesize prior user-centered research to develop and present a generalized framework for evaluating visual, i.e. both image and video digital libraries. The primary objectives include comprehensively examining the current state of visual digital library research to: develop a generalized framework applicable for designing user-centered evaluations of visual digital libraries; identify influential experimental factors warranting assessment evaluation as part of specific contexts; and provide examples of applied methods that have been used in research, demonstrating notable findings. Design/methodology/approach – The framework presented in the present study depicts a set of user-centered methodological considerations and examples, synthesized from a review of prior research that provides significant understanding of users and uses of visual information. Findings – Primary components for digital library evaluation, pertaining to user, interaction, system and domain and topic, and their implications for interactive research are presented. Methods, examples and discussion are presented for each primary evaluation component of the framework. Practical implications – Previously applied evaluations and their significance are described and presented as part of the developed framework, providing the importance of each component for practical application in future research and development of interactive visual digital libraries. Originality/value – Visual digital libraries warrant individual assessment, apart from other types of digital collections, as they offer users more ways to retrieve and interact with collection items. The present study complements prior digital library evaluation research by demonstrating the need for a separate framework due to variations influenced by visual information and reporting on evaluations from different perspectives.

A comparative analysis on digital libraries and academic search engines from the dual-route perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fenfang Cao ◽  
Jinchao Zhang ◽  
Xianjin Zha ◽  
Kunfeng Liu ◽  
Haijuan Yang
Keyword(s):  
Digital Libraries ◽  
Search Engines ◽  
Information Quality ◽  
Information Sources ◽  
Source Credibility ◽  
Content Type ◽  
Significant Difference ◽  
Dual Route ◽  
Dual Route Model ◽  
Academic Search

Purpose Digital libraries and academic search engines have developed as two important online scholarly information sources with different features. The purpose of this study is to compare digital libraries and academic search engines from the perspective of the dual-route model. Design/methodology/approach Research hypotheses were developed. Potential participants were recruited to answer an online survey distributing at Chinese social media out of which 251 responses were deemed to be valid and used for data analysis. The paired samples t-test was used to compare the means. Findings Both information quality (central route) and source credibility (peripheral route) of digital libraries are significantly higher than those of academic search engines, while there is no significant difference between digital libraries and academic search engines in terms of affinity (peripheral route). Practical implications In the digital information society, the important status of digital libraries as conventional information sources should be spread by necessary measures. Academic search engines can act as complementary online information sources for seeking academic information rather than the substitute for digital libraries. Practitioners of digital libraries should value the complementary role of academic search engines and encourage users to use academic search engines while emphasizing the importance of digital libraries as conventional information sources. Originality/value According to the dual-route model, this study compares digital libraries and academic search engines in terms of information quality, source credibility and affinity, which the authors believe presents a new lens for digital libraries research and practice alike.

Comparing flow experience in using digital libraries

2015 ◽  
Vol 33 (1) ◽  
pp. 41-53 ◽  
Author(s):  
Xianjin Zha ◽  
Jinchao Zhang ◽  
Yalan Yan ◽  
Wentao Wang
Keyword(s):  
Digital Library ◽  
Digital Libraries ◽  
Early Stage ◽  
Flow Experience ◽  
Exact Nature ◽  
Content Type ◽  
Healthy Development ◽  
Paired Samples ◽  
Library Research ◽  
Library Development

Purpose – Flow experience is conceptualized as an optimal experience about an activity, characterized by a match between perceived challenges and perceived skills. The purpose of this paper is to explore mobile libraries by comparing users’ perceptions of web digital libraries and mobile libraries in terms of flow experience so as to obtain insights regarding the healthy development of mobile libraries. Design/methodology/approach – Data collected from university digital library users were used for analysis. One figure was used to present the exact nature of users’ perceptions of flow experience in terms of data distribution. The paired samples t-test was used to present the exact mean difference between flow experience in using web digital libraries and mobile libraries. Findings – Fewer users can experience flow and more users cannot experience flow in using mobile libraries than in using web digital libraries. The mean of flow experience in using mobile libraries is significantly smaller than that in using web digital libraries. Practical implications – Digital libraries have faced severe competition in the modern information society. In China university libraries as a whole are undergoing the transition from web digital libraries to mobile libraries. It is critical to examine user experience in the initial or early stage of mobile library development. The authors believe the findings of this study regarding flow experience provide useful insights for facilitating the healthy development of mobile libraries. Originality/value – This study explores and compares users’ perceptions of web digital libraries and mobile libraries in terms of flow experience, which the authors think provides a new view for university digital library research and practice alike.

IDL framework to integrate disparate digital library systems: a case study

2014 ◽  
Vol 32 (2) ◽  
pp. 134-146 ◽  
Author(s):  
Mehdi Alipour-Hafezi
Keyword(s):  
Digital Library ◽  
Digital Libraries ◽  
Design Methodology ◽  
Cloud Base ◽  
Conceptual Integration ◽  
Content Type ◽  
Research And Practice ◽  
Library Research ◽  
Integration Architecture

Purpose – The main purpose of this article is to provide a focal framework with the aim of making integrated digital libraries in technical and content level of syntactic interoperability between digital libraries. Design/methodology/approach – Literature review, library research method and analytical approach were used in the first step of this research in order to design IDL framework. Then a survey of 11 Iranian digital library applications was conducted for testing the proposed framework. Finally, based on the findings, conceptual integration architecture was proposed based on the framework. Findings – Based on the literature a framework for integration of digital library applications in syntax level is proposed which includes four core layers: models, protocols, metadata formats, and context-based layer. Based on the findings of the survey, integration architecture is proposed which includes all the mentioned layers in the IDL framework. So as to decrease cost of installing the architecture, cloud base technology architecture introduced to be used inverse. Originality/value – A gap exists between research and practice in the field of integrated digital libraries. In fact this article is an attempt to cover this gap by proposing a framework that can be implemented.

Understanding online health community users' information adoption intention: an elaboration likelihood model perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tao Zhou
Keyword(s):  
User Behavior ◽  
Source Credibility ◽  
Elaboration Likelihood Model ◽  
Elaboration Likelihood ◽  
Content Type ◽  
Peripheral Cues ◽  
Likelihood Model ◽  
Adoption Intention ◽  
Information Adoption ◽  
Central Cues

PurposeThe purpose of this research is to draw on the elaboration likelihood model (ELM) to examine users' information adoption intention in online health communities (OHC).Design/methodology/approachThe authors collected 350 valid responses using a survey and conducted the moderated regression analysis to examine the research model.FindingsThe results indicated that users' information adoption intention is influenced by both central cues (argument quality) and peripheral cues (source credibility and emotional support). In addition, self-efficacy moderates the effect of both central cues and peripheral cues on information adoption intention.Originality/valuePrevious research has focused on the effect of individual motivations such as reciprocity and benefits on user behavior, and has seldom disclosed the influencing process of external factors on OHC users' behavioral decision. This research tries to fill the gap by adopting ELM to uncover the mechanism underlying OHC users' information adoption.

Building digital collections in a public university library in Ghana: priority-setting and user needs assessment

2014 ◽  
Vol 33 (2) ◽  
pp. 38-45 ◽  
Author(s):  
Nesba Yaa Anima Adzobu
Keyword(s):  
Needs Assessment ◽  
Digital Library ◽  
Priority Setting ◽  
Digital Libraries ◽  
Academic Library ◽  
User Needs ◽  
Digital Collections ◽  
Content Type ◽  
User Communities ◽  
Library User

Purpose – Although user needs assessment is an intrinsic element of service quality delivery in digital libraries (DLs), not much has been written on this topic in the context of African universities. This is understandable as academic digital libraries in Africa are rather nascent. Even so, the most frequently-used needs assessment methods do not directly involve the users. This study aims to assess priority setting by academic library administrators and the needs of patrons of digital collections of a public university library in Ghana. Design/methodology/approach – Analysis of official university documents and interviews with digital library patrons at the University of Cape Coast (UCC) in Ghana were carried out between September, 2011 and January, 2012. Five research questions were asked: what are the current conditions of the UCC digital library project, the user communities and their needs, what are the priorities set by the university administrators and library leaders at the UCC and the state of technological readiness in place and what are needed by the UCCDL. Also, what is the extent of collaboration by interested parties in the UCCDL? Findings – Three general digital library user communities were identified, that is, UCCDL staff- this community was composed of experts in both digital library systems and content, characterized as heavy users of the existing systems, as knowledgeable about articulated (formalized) user needs, and able to devote short (usually less than two hours) amounts of time to individual's needs. Next, are scholars and other visitors to the UCCDL – this community was characterized as having high levels of domain expertise and knowledge of library systems. They are also able to devote large but specific amounts of time (days or weeks) to their individual information needs. Visitors/Prospective users- this community was characterized as having varied levels of domain expertise and low levels of library systems knowledge. They are able to devote only short periods of time to their information needs or explorations. These user communities are influenced by diverse preferences, experiences, and knowledge structures. Practical implications – Academic libraries are increasingly advocating local user studies as a way to provide the digital library services that are relevant to the culture and user population of the academic institution. Replicating digital library user studies at the local level can provide information for improving existing services or developing new ones. Originality/value – In African public universities, there is little earlier research on digital library user needs assessments or DL priority-setting by academic library administrators.

A study on next‐generation digital library using context‐awareness technology

2013 ◽  
Vol 31 (2) ◽  
pp. 236-253 ◽  
Author(s):  
Younghee Noh
Keyword(s):  
Digital Library ◽  
Digital Libraries ◽  
Context Awareness ◽  
Theoretical Research ◽  
Context Aware ◽  
Semantic Retrieval ◽  
Next Generation ◽  
Climate Control ◽  
Content Type ◽  
Reference Services

PurposeThis study seeks to examine the concepts of context, context‐awareness, and context‐awareness technology needed for applying context‐awareness technology to the next‐generation of digital libraries, and proposed context‐aware services that can be applied to any situation by illustrating some library contexts.Design/methodology/approachThe paper investigated both theoretical research and case analysis studies before suggesting a service model for context‐awareness‐based libraries by examining the context, context‐awareness, and context‐awareness technology in depth.FindingsThis paper derived possible library services which could be provided if context‐awareness services are implemented by examining and analyzing case studies and systems constructed in other fields. A library‐applied context‐aware system could recognize users entering the library and provide optimal services tailored to each situation for both new and existing users. In addition, the context‐awareness‐based library could provide context‐awareness‐based reference services, context‐awareness‐based loan services, and cater to other user needs in the stacks, research space, and a variety of other information spaces. The context‐awareness‐based library could also recognize users in need of emergency assistance by detecting the user's behavior, movement path, and temperature, etc. Comfort or climate‐control services could provide the user with control of the temperature, humidity, illumination and other environmental elements to fit the circumstances of users, books, and instruments through context‐aware technology.Practical implicationsNext‐generation digital libraries apply new concepts such as semantic retrieval, real‐time web, cloud computing, mobile web, linked data, and context‐awareness. Context‐awareness‐based libraries can provide applied context‐awareness access service, reactive space according to the user's access, applied context‐awareness lobbies, applied context‐awareness reference services, and applied context‐awareness safety services, context‐awareness‐based comfort services and so on.Originality/valueReal instances of libraries applying context‐aware technology are few, according to the investigative results of this study. The study finds that the next‐generation digital library using context‐awareness technology can provide the best possible service for the convenience of its users.

Cross-Lingual Information Retrieval

2005 ◽  
pp. 153-170 ◽  
Author(s):  
Christopher Yang ◽  
Kar W. Li
Keyword(s):  
Information Retrieval ◽  
Digital Library ◽  
Digital Libraries ◽  
World Wide ◽  
Relevant Information ◽  
Semantic Interoperability ◽  
Library Research ◽  
The World ◽  
Cross Lingual ◽  
Multiple Languages

Structural and semantic interoperability have been the focus of digital library research in the early 1990s. Many research works have been done on searching and retrieving objects across variations in protocols, formats, and disciplines. As the World Wide Web has become more popular in the last ten years, information is available in multiple languages in global digital libraries. Users are searching across the language boundary to identify the relevant information that may not be available in their own language. Cross-lingual semantic interoperability has become one of the focuses in digital library research in the late 1990s. In particular, research in cross-lingual information retrieval (CLIR) has been very active in recent conferences on information retrieval, digital libraries, knowledge management, and information systems. The major problem in CLIR is how to build the bridge between the representations of user queries and documents if they are of different languages.

How information acceptance model predicts customer loyalty?

2020 ◽  
Vol 33 (1) ◽  
pp. 60-73
Author(s):  
Tiwa Park
Keyword(s):  
Social Media ◽  
Customer Loyalty ◽  
Purchase Intention ◽  
Structural Equation ◽  
Information Quality ◽  
Information Need ◽  
Content Type ◽  
Acceptance Model ◽  
Information Adoption ◽  
Information Acceptance

Purpose This study aims to explore the influence of electronic word of mouth (eWOM) in social media on customer loyalty by using the information acceptance model (IACM). For this purpose, this study identified the relationship of attitude towards information, information credibility, information quality and information with information usefulness. Later, the relation of information usefulness and information adoption was examined. According to the IACM, this information adoption and attitude towards information can affect behavioural outcomes of customer, and the authors used customer loyalty as a behavioural outcome. Design/methodology/approach This study collected the data from students enrolled in different universities of Thailand. More specifically, those students were considered appropriate for study who were active Facebook users. Therefore, a questionnaire was posted in 83 different Facebook groups of university students, from which 771 students responded properly. SPSS and AMOS 24 were used to conduct data reliability, descriptive and correlation analysis, confirmatory factor analysis (CFA), and structural equation modelling (SEM). Findings The study found that credibility, quality, usefulness and adoption of information, need of information and attitude towards information are the key factors of eWOM in social media that influence consumers’ loyalty. Practical implications This study will be helpful for marketing managers in studying patterns of customer loyalty because many studies have previously examined purchase behaviour or purchase intention only. Moreover, it will provide framework to marketers for understanding the influence of eWOM information in social media on customer loyalty. Originality/value This study is to explore the effect of credibility, quality, usefulness and adoption of information, need of information and attitude towards information on consumers’ loyalty.

Conceptions of digital libraries: an African perspective

2020 ◽  
Vol 36 (3) ◽  
pp. 231-247
Author(s):  
Christopher M. Owusu-Ansah
Keyword(s):  
Digital Library ◽  
Digital Libraries ◽  
Communication Technologies ◽  
Information Communication ◽  
African Countries ◽  
Content Type ◽  
Institutional Repositories ◽  
Development Agenda ◽  
Global Digital Divide ◽  
Library Development

Purpose The purpose of this paper was to explore African conceptions of digital libraries from the perspective of the historical literature. This paper argues that the concept of digital libraries is a western creation and that there was a need for developing societies to develop their own conceptions to guide their own digital library development agenda. Design/methodology/approach The paper is based on a literature review. The paper makes use of publicly-available literature on the theme of digital libraries from both the Western and African perspectives. The search terms used were “digital libraries”, “Africa digital libraries”, “electronic libraries”, “information communication technologies/libraries” and “institutional repositories”. A total of 89 publications were examined for this purpose. Findings The analysis revealed that most of the initial digital library initiatives in Africa emanated from the west with African countries benefiting from international initiatives to expand access to information resources to bridge the global digital divide. However, due to a number of contextual challenges such as lack of sustainable funding and inadequate capacity and strategy, the development of digital libraries was hampered. Thus, even though digital libraries enjoy considerable goodwill, there remain negative conceptions of digital libraries in Africa. Practical implications Information institutions in African countries must evolve a unified conception of digital libraries as this would largely drive the direction of digital library development towards achieving the developmental goals of the continent. Originality/value The study applies the attributes of innovation to explain contextual factors shaping African conceptions of digital libraries.

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