scholarly journals Arguments (User Comments/Interactions)

10.34778/5d ◽  
2021 ◽  
Author(s):  
Teresa K. Naab ◽  
Constanze Küchler
Keyword(s):  
Online News ◽  
Online Discussions ◽  
Evaluation Standard ◽  
Work In Progress ◽  
User Comments ◽  
Journalism Research ◽  
Level Of Analysis ◽  
Made In ◽  
Discourse Quality

The occurrence of ‘arguments’ indicates the quality of statements made in online discussions. User comments below news content on websites or in social media can be examined whether they give reasons for or against positions or assertions. The occurrence of arguments in user comments or entire online discussions can be investigated in various ways depending on the exact research focus. Thus, the occurrence of arguments, their number, quality, or content (what reasons are raised?) can be examined. To determine the occurrence and number of arguments, arguments must first be identified. To ascertain the quality of arguments an evaluation standard is necessary (what constitutes high- or low-quality arguments?). Field of application/theoretical foundation: As a complement to various further criteria (e.g. coherence, clarity), the occurrence of arguments in user comments indicates the comments’ contribution to the deliberative quality of online discussions. Normative approaches to discourse ethics (e.g. Habermas, 1992; Steenberger et al., 2003) assume that contributions to a discussion that provide arguments for a position are more valuable to the success of a discussion than contributions that do not provide arguments. In addition, studies with various other theoretical backgrounds analyze arguments in user comments. For instance, the occurrence of arguments in user comments is interpreted as an indicator for factuality. Factuality, in turn, is regarded as a discussion factor comparable to news factors in journalism research (Ziegele, Breiner & Quiring, 2014). Example studies: Medium Measure Unit of analysis Studies Online; online discussions below news posts Occurence of arguments Individual user comment Naab & Küchler (work in progress) Ziegele & Quiring (2015)   Info about variables Variable name/definition: Vorhandensein von Argument(en) in einem Nutzerkommentar Operationalization/coding instructions: Argumente sind Aussagen, die dazu dienen sollen, Behauptungen zu begründen oder zu widerlegen. Es wird kodiert, ob ein Nutzerkommentar Argumente verwendet, um eine oder mehrere geäußerte(n) Meinung(en) zu begründen. Von Interesse ist hier, ob die Autor*innen von Nutzerkommentaren ihre eigenen Aussagen mit Argumenten unterstützen oder ob diese unbegründet bleiben. Die Leser*innen müssen sich bei zusammenhängenden Aussagen im Kommentar fragen, ob die Frage nach dem „Warum“ beantwortet wird. Anders gesagt: Gut erkennbar ist ein Argument, wenn man es problemlos mit einem Kausalsatz (weil...) an eine Behauptung anfügen kann oder wenn man eine begründende „Wenn-Dann-Beziehung“ zwischen den Sätzen herstellen kann. Eine Aneinanderreihung von Aussagen zählt nicht als Argumentation. Es geht hier nicht um die Qualität der Argumente. Es wird nur kodiert, ob Begründungen für Aussagen/Behauptungen/Positionen angeführt werden. Level of analysis: einzelner Nutzerkommentar Values: 0/ keine Argumente, 1/ mind. ein Argument, 99/ nicht eindeutig zuzuordnen   References Naab, T.K. & Küchler, C. (work in progress). Unveröffentlichtes Codebuch aus dem DFG-Projekt „Gegenseitige Sanktionierung unter NutzerInnen von Kommentarbereichen auf Nachrichtenwebseiten und auf Facebook“. Augsburg. Habermas, J. (1992). Faktizität und Geltung: Beiträge zur Diskurstheorie des Rechts und des demokratischen Rechtsstaates. Suhrkamp. Steenbergen, M. R., Bächtiger, A., Spörndli, M., & Steiner, J. (2003). Measuring political deliberation: A discourse quality index. Comparative European Politics, 1(1), 21–48. doi:10.1057/palgrave.cep.6110002 Ziegele, M., Breiner, T., & Quiring, O. (2014). What creates interactivity in online news discussions? An exploratory analysis of discussion factors in user comments on news items. Journal of Communication, 64(6), 1111–1138. doi:10.1111/jcom.12123 Ziegele, M. & Quiring, O. (2015). Codebuch: Der Diskussionswert von Online-Nachrichten. Unveröffentlichtes Codebuch aus dem DFG-Projekt „Vom Nachrichtenwert zum Diskussionswert“. Mainz.

scholarly journals Clarity (User Comments/Interactions)

10.34778/5e ◽  
2021 ◽  
Author(s):  
Teresa K. Naab ◽  
Constanze Küchler
Keyword(s):  
Online News ◽  
Online Discussions ◽  
Eine Hohe ◽  
Work In Progress ◽  
User Comments ◽  
Intercoder Agreement ◽  
Level Of Analysis ◽  
Made In ◽  
Discourse Quality

The ‘clarity’ of user comments is an indicator for the quality of statements made in online discussions. User comments below news content on websites or in social media can be examined to determine whether they are clearly written, that is comprehensible to the reader in terms of form, style, and content. Clarity of user comments is essential for the contribution of a comment to a discussion and the exchange between commenters. Field of application/theoretical foundation: As a complement to various further criteria (e.g. coherence, occurrence of arguments), the variable ‘clarity’ of a user comment indicates the comment’s contribution to the deliberative quality of online discussions. Normative approaches to discourse ethics (e.g. Habermas, 1992) assume that contributions to discussions should be phrased understandably to be more valuable for the success of a discussion.  Example studies: Medium Measure Unit of analysis Studies Online; online discussions below news posts Clarity Individual user comment Naab & Küchler (work in progress) Ziegele & Quiring (2015)   Info about variables Variable name/definition: Verständlichkeit eines Nutzerkommentars Operationalization/coding instructions: Es wird kodiert, wie leicht sich Leser*innen der Sinn eines Nutzerkommentars erschließt, wie gut er nachvollziehbar ist. Hierbei zählt der Gesamteindruck. Indikatoren für eine hohe Verständlichkeit sind: Ein verständlicher Sprachstil überwiegend Standardsprache ohne akademische Begriffe bzw. Fremdwörter Vermeidung von Reimen oder literarischen Schreibformen Vermeidung von übertriebenem Cyberslang oder Umgangssprache Keine Verwendung von Fremdsprachen Eine klare, wenig verschachtelte Satzstruktur Keine auffälligen Rechtschreib- und Grammatikfehler Eine eindeutige rhetorische Gestaltung durch den Verzicht auf Ironie, Metaphern und abstrakte Bilder Eine hohe Prägnanz der Aussagen im Sinne der Verbindung von „Bedeutungsreichtum mit einem hohen Maß an Klarheit, Angemessenheit, Anschaulichkeit und Einfachheit“ Verzicht auf das Voraussetzen von speziellem Hintergrundwissen, das beim Durchschnittsleser nicht vorausgesetzt werden kann. Der Kodierer kann sich die Frage stellen: Wie leicht erschließt sich mir der Sinn des Kommentars, wie nachvollziehbar ist er? „Baseline“ ist der Code „0“.  Level of analysis: einzelner Nutzerkommentar Values: 0/ normal verständlich, 1/ schwer verständlich, 2/ überhaupt nicht verständlich, 99/ nicht eindeutig zuzuordnen  Intercoder reliability: The variable showed good performance in tests for intercoder agreement (percentage agreement = 86%; Krippendorf’s alpha = .72) in the study by Ziegele, Breiner, & Quiring (2014).   References Habermas, J. (1992). Faktizität und Geltung: Beiträge zur Diskurstheorie des Rechts und des demokratischen Rechtsstaates. Suhrkamp. Naab, T.K. & Küchler, C. (work in progress). Unveröffentlichtes Codebuch aus dem DFG-Projekt „Gegenseitige Sanktionierung unter NutzerInnen von Kommentarbereichen auf Nachrichtenwebseiten und auf Facebook“. Augsburg. Steenbergen, M. R., Bächtiger, A., Spörndli, M., & Steiner, J. (2003). Measuring political deliberation: A discourse quality index. Comparative European Politics, 1(1), 21–48. doi:10.1057/palgrave.cep.6110002 Ziegele, M., Breiner, T., & Quiring, O. (2014). What creates interactivity in online news discussions? An exploratory analysis of discussion factors in user comments on news items. Journal of Communication, 64(6), 1111–1138. doi:10.1111/jcom.12123 Ziegele, M. & Quiring, O. (2015). Codebuch: Der Diskussionswert von Online-Nachrichten. Unveröffentlichtes Codebuch aus dem DFG-Projekt „Vom Nachrichtenwert zum Diskussionswert“. Mainz.

scholarly journals Number of reply comments (User Comments/Interactions)

10.34778/5f ◽  
2021 ◽  
Author(s):  
Teresa K. Naab ◽  
Constanze Küchler
Keyword(s):  
Theoretical Foundation ◽  
Variable Number ◽  
Online Discussions ◽  
High Quality ◽  
Unit Of Analysis ◽  
Work In Progress ◽  
User Comments ◽  
Technical Possibility ◽  
Level Of Analysis

The variable ‘number of reply comments’ is an indicator of interactivity in online discussions. The number of reply comments is a simple measure of how much response a user comment has received. It is applicable if platforms that host comment sections offer the technical possibility to users to respond directly to existing user comments. The reply comments (also called ‘sub-level comments’ or ‘child comments’) then usually appear indented below the existing user comment they refer to (also called ‘top-level comment’ or ‘parent comment’). The measure does not provide information about the quality of the interaction between the commenters. It neither covers interactivity that occurs “outside” of comment threads below top-level comments, i.e. commenters responding in new top-level comments instead of sub-level comments. Field of application/theoretical foundation: Normative approaches to discourse ethics (e.g. Habermas, 1992) evaluate interactivity as a prerequisite for high-quality discourses. Example studies: Medium Measure Unit of analysis Studies Online; online discussions below news posts Number of reply comments (sub-level comments) to a top-level comment Individual user comments Naab & Küchler (work in progress)   Info about variables Variable name/definition: Anzahl der Antwortkommentare auf einen Nutzerkommentar Operationalization/coding instructions: Manuell: Zählen Sie die Kind-Kommentare (Antwortkommentare, Second-Level-Kommentare), die zu einem Eltern-Kommentar (Top-Level-Kommentar) verfasst wurden und tragen die Anzahl ein. Automatisiert: Sofern ein Datensatz alle Nutzerkommentare eines Kommentarthreads, Informationen über das Eltern- bzw. Kind-Level jedes Kommentars sowie eine Zuordnung aller Kind-Kommentare zu einem Eltern-Kommentar enthält, ist es möglich, die Anzahl der Kind-Kommentare für jeden Eltern-Kommentar per Auswertungssoftware zu aggregieren. Level of analysis: Kommentarthread (Eltern-Kommentar + alle zugehörigen Kind-Kommentare/Antwortkommentare)   References Naab, T.K. & Küchler, C. (work in progress). Unveröffentlichtes Codebuch aus dem DFG-Projekt „Gegenseitige Sanktionierung unter NutzerInnen von Kommentarbereichen auf Nachrichtenwebseiten und auf Facebook“. Augsburg. Habermas, J. (1992). Faktizität und Geltung: Beiträge zur Diskurstheorie des Rechts und des demokratischen Rechtsstaates. Suhrkamp.

Assessments of User Comments With “Alternative Views” as a Function of Media Trust

2020 ◽  
pp. 1-12
Author(s):  
Marlene Kunst
Keyword(s):  
Online Discussions ◽  
Future Research ◽  
Political Issues ◽  
Argument Quality ◽  
The Public ◽  
Mainstream Media ◽  
User Comments ◽  
Media Trust ◽  
Heuristic Information Processing

Abstract. Comments sections under news articles have become popular spaces for audience members to oppose the mainstream media’s perspective on political issues by expressing alternative views. This kind of challenge to mainstream discourses is a necessary element of proper deliberation. However, due to heuristic information processing and the public concern about disinformation online, readers of comments sections may be inherently skeptical about user comments that counter the views of mainstream media. Consequently, commenters with alternative views may participate in discussions from a position of disadvantage because their contributions are scrutinized particularly critically. Nevertheless, this effect has hitherto not been empirically established. To address this gap, a multifactorial, between-subjects experimental study ( N = 166) was conducted that investigated how participants assess the credibility and argument quality of media-dissonant user comments relative to media-congruent user comments. The findings revealed that media-dissonant user comments are, indeed, disadvantaged in online discussions, as they are assessed as less credible and more poorly argued than media-congruent user comments. Moreover, the findings showed that the higher the participants’ level of media trust, the worse the assessment of media-dissonant user comments relative to media-congruent user comments. Normative implications and avenues for future research are discussed.

‘I gave someone a good death’: Anonymity in a community of Reddit’s medical professionals

2019 ◽  
Vol 26 (5-6) ◽  
pp. 1391-1410 ◽  
Author(s):  
Nicole M Henninger
Keyword(s):  
Online Communication ◽  
Negative Influence ◽  
Online Discussions ◽  
Medical Professionals ◽  
Online Ethnography ◽  
Norm Enforcement ◽  
Sensitive Topics ◽  
Additional Level ◽  
Made In

Anonymity is often regarded as a negative influence on the quality of online communication, but can anonymity serve to bridge communication gaps under specific conditions? This study explores this question by examining key affordances of Reddit using a quasi-ethnographic method. Here, anonymity is combined with active norm enforcement by self-appointed moderators of subReddits. This study develops the concept of actively moderated anonymity and assesses its ability to mend gaps in communication through an online ethnography of Medicine, a Reddit community of self-identified medical professionals to answer the following: How does anonymity work as an affordance in shaping online discussions, such as those in r/medicine, and what types of exchanges are occurring between medical professionals in the r/medicine community that may not occur elsewhere? r/medicine’s community provided a place for comfort and a place to freely exchange ideas including sensitive topics and opposing viewpoints. Findings conclude that medical professionals often sought to validate decisions they had made in the workplace and attempted to resolve concerns about particular institutional or systemic issues, suggesting actively moderated anonymity may afford an additional level of support that medical professionals may not find in the workplace or within an identifiable setting that could potentially be invaluable to the services provided to patients.

scholarly journals Incivility in user comments on online news articles: Investigating the role of opinion dissonance for the effects of incivility on attitudes, emotions and the willingness to participate

2019 ◽  
Vol 8 (3) ◽  
pp. 311-337
Author(s):  
Julia Lück ◽  
Carlotta Nardi
Keyword(s):  
Online Survey ◽  
Online News ◽  
Online Discussions ◽  
News Article ◽  
Willingness To Participate ◽  
Attitude Certainty ◽  
User Comments ◽  
News Websites ◽  
Online Debate

Online discussions in comment sections on news websites often do not follow deliberative standards but are instead marked by uncivil expressions of disaffirmation and frustration. This study investigates the effects uncivil statements can have on readers of those comments, especially when the opinion expressed in that comment is contrary to their beliefs. In an online experiment embedded in an online survey 427 participants were confronted with a neutral news article that was accompanied by either civil or uncivil user comments that supported or opposed their own opinions (2×2 between-subject design). Articles and commentaries dealt with the refugee question in Germany. The research focuses on readers’ open-mindedness, willingness to talk to the other side, attitude certainty, moral indignation and willingness to participate in online and offline activities when being exposed to incivility in an online debate. The results support the assumption that incivility has detrimental effects for a deliberative online discussion, but we cannot confirm that the combination of uncivil and unlike-minded comments has the most adverse effects.

scholarly journals Expressions of Doubt in Online News Discussions

2021 ◽  
pp. 089443932110341
Author(s):  
Anthony M. Evans ◽  
Olga Stavrova ◽  
Hannes Rosenbusch ◽  
Mark J. Brandt
Keyword(s):  
New York ◽  
Civic Engagement ◽  
Positive Emotions ◽  
Public Life ◽  
New York Times ◽  
Online News ◽  
Online Discussions ◽  
Positive Outcomes ◽  
User Comments ◽  
Current Events

Online discussions about politics and current events play a growing role in public life, and they can foster positive outcomes (e.g., civic engagement and political participation) and negative outcomes (e.g., hostility and polarization). The present research examines how the use of doubtful (vs. confident) language influences behavior in online discussions of current events. We examine the effects of doubtful language on comment popularity (i.e., recommendations from other users) and the use of emotional language in subsequent replies. We examine data from 1.9 million user comments from the New York Times website. Comments containing doubtful language were less popular, receiving fewer user recommendations. Additionally, replies to doubtful comments were less emotional (containing fewer positive emotions and fewer negative emotions). These results suggest that although doubtful authors are less likely to be recommended by other users, they may play an important role in helping to foster civility in online discussions.

“Trolls” or “warriors of faith”?

2019 ◽  
Vol 18 (4) ◽  
pp. 575-587 ◽  
Author(s):  
Tobias Eberwein
Keyword(s):  
Hate Speech ◽  
Practical Experience ◽  
User Participation ◽  
Content Type ◽  
User Comments ◽  
Negative Comments ◽  
The Media ◽  
Journalism Research

Purpose The idea that user comments on journalistic articles would help to increase the quality of the media has long been greeted with enthusiasm. By now, however, these high hopes have mostly evaporated. Practical experience has shown that user participation does not automatically lead to better journalism but may also result in hate speech and systematic trolling – thus having a dysfunctional impact on journalistic actors. Although empirical journalism research has made it possible to describe various kinds of disruptive follow-up communication on journalistic platforms, it has not yet succeeded in explaining what exactly drives certain users to indulge in flaming and trolling. This paper intends to fill this gap. Design/methodology/approach It does so on the basis of problem-centered interviews with media users who regularly publish negative comments on news websites. Findings The evaluation allows for a nuanced view on current phenomena of dysfunctional follow-up communication on journalistic news sites. It shows that the typical “troll” does not exist. Instead, it seems to be more appropriate to differentiate disruptive commenters according to their varying backgrounds and motives. Quite often, the interviewed users display a distinct political (or other) devotion to a certain cause that rather makes them appear as “warriors of faith.” However, they are united in their dissatisfaction with the quality of the (mass) media, which they attack critically and often with a harsh tone. Originality/value The study reflects these differences by developing a typology of dysfunctional online commenters. By helping to understand their aims and intentions, it contributes to the development of sustainable strategies for stimulating constructive user participation in a post-truth age.

Reuse of Sludge from Pulp and Paper Industry Pilot and Full Scale Applications

1993 ◽  
Vol 28 (2) ◽  
pp. 17-26 ◽  
Author(s):  
V. Eroǧlu ◽  
A. M. Saatçi
Keyword(s):  
Economic Analysis ◽  
Paper Industry ◽  
Pulp And Paper Industry ◽  
Pulp And Paper ◽  
Full Scale ◽  
Primary Sludge ◽  
Recent Advances ◽  
Made In

Recent advances made in the reuse of pulp and paper industry sludges in hardboard production are explained. Data obtained from pilot and full-scale plants using primary sludge of a pulp and paper industry as an additive in the production of hardboard is presented. An economic analysis of the reuse of pulp and paper primary sludge in hardboard manufacturing is given. The quality of the hardboard produced is tested and compared with the qualities of the hardboard produced by the same plant before the addition of primary sludge. The hardboard with primary sludge additive has been used in Turkey for about a year in the manufacturing of office and home furniture. The results are very satisfactory when the primary sludge is used at 1/4 ratio.

scholarly journals Determination of Environmental Factors for the Implementation of the Exploitability Index in Industrial Aggregate Mining Using Multi-Criteria Analysis

2021 ◽  
Vol 10 (4) ◽  
pp. 196
Author(s):  
Julio Manuel de Luis-Ruiz ◽  
Benito Ramiro Salas-Menocal ◽  
Gema Fernández-Maroto ◽  
Rubén Pérez-Álvarez ◽  
Raúl Pereda-García
Keyword(s):  
Environmental Factors ◽  
Environmental Factor ◽  
Human Life ◽  
Accurate Estimation ◽  
Analytic Hierarchy ◽  
Main Components ◽  
Hierarchy Process ◽  
Made In

The quality of human life is linked to the exploitation of mining resources. The Exploitability Index (EI) assesses the actual possibilities to enable a mine according to several factors. The environment is one of the most constraining ones, but its analysis is made in a shallow way. This research is focused on its determination, according to a new preliminary methodology that sets the main components of the environmental impact related to the development of an exploitation of industrial minerals and its weighting according to the Analytic Hierarchy Process (AHP). It is applied to the case of the ophitic outcrops in Cantabria (Spain). Twelve components are proposed and weighted with the AHP and an algorithm that allows for assigning a normalized value for the environmental factor to each deposit. Geographic Information Systems (GISs) are applied, allowing us to map a large number of components of the environmental factors. This provides a much more accurate estimation of the environmental factor, with respect to reality, and improves the traditional methodology in a substantial way. It can be established as a methodology for mining spaces planning, but it is suitable for other contexts, and it raises developing the environmental analysis before selecting the outcrop to be exploited.

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