scholarly journals Factors affecting students’ intentions to use a university bus: Importance of travel attitudes and service quality attributes

2021 ◽  
Vol 9 (4B) ◽  
Author(s):  
Muhammad Ashraf Javid ◽  
◽  
Ghadeer Hamed Al-Kasbi ◽  
Keyword(s):  
Service Quality ◽  
University Students ◽  
Travel Time ◽  
Quality Attributes ◽  
Time Saving ◽  
Factors Affecting ◽  
Private Car ◽  
Bus Service ◽  
The University ◽  
Student's Perceptions

This paper aims to assess the student’s perceptions concerning to characteristics of a university bus service and private car. A questionnaire was designed consisting of personal and travel characteristics of the respondents, respondent's responses on the importance of various service qualities attributes, and mode choice characteristics. The total collected samples were 314 comprising of university students. The relaxed traveling, travel time saving, safety and privacy, and freedom and flexibility in traveling are significant characteristics of travel alternatives. Most of the students believe that traveling in a car gives them more freedom and flexibility in traveling. Traveling in a car is expensive, and students feel happy and relaxed while traveling on a university bus as compared to a car. Car-oriented and bus-oriented attitudes are also significant in determining the students’ intentions toward the university bus service considering their pro-social elements. These findings will help make improvements in the bus service seeking the students’ preferences.

Structural Model of Service Quality Factors Affecting Loyalty Sustainability

2020 ◽  
Vol 11 (2) ◽  
Author(s):  
Eman Al-erqi ◽  
◽  
Mohd Lizam Mohd Diah ◽  
Najmaddin Abo Mosali ◽  
◽  
...  
Keyword(s):  
International Students ◽  
Service Quality ◽  
Goodness Of Fit ◽  
Structural Model ◽  
Quality Factors ◽  
Factors Affecting ◽  
Measurement Models ◽  
Confirmatory Factor ◽  
The University ◽  
The Impact

This study seeks to address the impact of service quality affecting international student's satisfaction towards loyalty tothe Universiti Tun Hussein Onn Malaysia(UTHM). The aim of thestudy is to develop relationship between service quality factor and loyalty to the university from the international students’ perspectives. The study adopted quantitative approach where data was collected through questionnaire survey and analysed statistically. A total of 246 responses were received and found to be valid. The model was developed and analysed using AMOS-SEM software. Confirmatory factor analysis (CFA) function of the software was to assessed the measurement models and found that all the models achieved goodness of fit. Then path analysis function was used to assessed structural model and found that service qualityfactors have a significant effect on the students’ satisfaction and thus affecting the loyaltyto the university. Hopefully the outcome form this study will benefit the university in providing services especially to the international students.

scholarly journals THE STUDY OF THE EFFECT OF ETHICAL CLIMATE ON THE UNIVERSITY STUDENTS’ EDUCATIONAL ATTITUDES IN OPERATING ROOM

2016 ◽  
pp. 105
Author(s):  
Nazanin Yousefian Miandoab ◽  
Mahnaz Shahrakipour ◽  
Sadegh Zare
Keyword(s):  
University Students ◽  
Operating Room ◽  
Ethical Climate ◽  
Statistical Tests ◽  
Medical Science ◽  
Average Score ◽  
Educational Attitudes ◽  
Factors Affecting ◽  
Objective Health ◽  
The University

<p>ABSTRACT<br />Objective: Health-care students should be properly trained to be able to solve the society problems in the future. One of the factors affecting the<br />academic progress of students is student’s educational attitudes that are affected by the factors such as their learning environment’s climate. The<br />aim of the current study is studying the ethical climate on the university students’ educational attitudes in the operating room of the medical science<br />university in Zahedan.<br />Methods: In this descriptive-analytical study, the students were selected by census method (62 students). To collect the data, a three-part questionnaire<br />was used that the first part was related to the demographic features, the second part was related to the educational attitude, and the third part was<br />related to Olson’s standard questionnaire. The data were analyzed in SPSS 19 by statistical tests, t-test, and variance analysis.<br />Results: The average age of students was 21.65±1.63 and 36 participants were female and 26 participants were male. 34 participants were educating<br />in semester 4 and 28 participants were educating semester 8. The average score of educational attitude was 87.01±9.20 and the average score of<br />ethical climate was 15.58±92.85, and the significant relationships were observed between the ethical climate and educational attitude (p=0.03).<br />Conclusion: The results of this study showed that students have a positive view of their field of study and existence ethical climate and managers, and<br />officials should try to maintain this situation, and the relationship between the ethical climate and educational attitude was significant.<br />Keywords: Educational attitude, Ethical climate, The university students, Operating rooms.</p>

Customer Satisfaction Contrasts: Express Versus Local Bus Service in Chicago's North Corridor

1998 ◽  
Vol 1618 (1) ◽  
pp. 143-152 ◽  
Author(s):  
Peter J. Foote ◽  
Darwin G. Stuart
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Customer Loyalty ◽  
Survey Methodology ◽  
Quality Attributes ◽  
Service Improvement ◽  
Time Performance ◽  
The North ◽  
Bus Service ◽  
Satisfaction Surveys

Results of customer satisfaction surveys conducted for five express and two local Chicago Transit Authority bus routes serving Chicago’s North Corridor are presented. More than 4,000 surveys were returned from bus routes typically carrying more than 58,000 daily riders. Survey respondents were asked to proceed through a list of 10 service quality attributes, first indicating how satisfied they were with that service aspect and, second, rating the importance of that service feature to them. Both local and express bus riders were most satisfied with safety from crime and driver courtesy. They were both least satisfied with ability to find a seat and on-time performance at their stop. Four service features were also together rated highest in importance by both rider types: safety from crime, reach destination quickly, on time at stop, and frequency of buses. By further matching satisfaction against importance scores, the highest priority for ongoing bus service improvement in the North Corridor was assigned to better on-time performance and frequency of bus service. Customer satisfaction components of a customer loyalty index were also analyzed. On-board survey methodology conclusions regarding the ability of survey respondents to complete both importance and satisfaction components on both express and local bus routes with surveyor prompting are also presented.

scholarly journals Factors affecting the locus of control of the university students

2010 ◽  
Vol 2 (2) ◽  
pp. 449-452 ◽  
Author(s):  
Nerguz Bulut Serin ◽  
Oğuz Serin ◽  
F. Sülen Şahin
Keyword(s):  
Locus Of Control ◽  
University Students ◽  
Factors Affecting ◽  
The University

scholarly journals DETERMINING THE FACTORS AFFECTING THE E-LEARNING COURSE ACCEPTANCE OF STUDENTS AT TRA VINH UNIVERSITY

2020 ◽  
Vol 1 (39) ◽  
pp. 35-44
Author(s):  
Linh Huynh Truc Phan ◽  
Khuong Tan Huynh ◽  
An Thi My Nguyen
Keyword(s):  
Factor Analysis ◽  
University Students ◽  
Social Influence ◽  
Influencing Factors ◽  
Structure Analysis ◽  
Research Result ◽  
Linear Structure ◽  
Factors Affecting ◽  
E Learning ◽  
The University

The study is done to confirm the factors that affecting on the acception of the students about electronic atTra Vinh University. The research sample is surveyed from 278 university students of various sụbjects to April 2020 to May 2020, including 254 students are using electronic courses at the university. The study is basedon the method of assessing the reliability of scale by Cronbach’s Alpha, exploratory factor analysis (EFA) and linear structure analysis (SEM). The research result shows that the positively influencing factors on the acception of Tra Vinh University including usefulness, social influence and habits. This study also contributes some solutions to complete the policy of attracting students to use e-learning courses at Tra Vinh University.

scholarly journals Assessing university students' perception of academic quality using machine learning

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Alberto Guillén Perales ◽  
Francisco Liébana-Cabanillas ◽  
Juan Sánchez-Fernández ◽  
Luis Javier Herrera
Keyword(s):  
Service Quality ◽  
University Students ◽  
University Education ◽  
Teaching Staff ◽  
Second Phase ◽  
Academic Quality ◽  
Content Type ◽  
Optimization Methodology ◽  
Comparison Of The Results ◽  
The University

PurposeThe aim of this research is to assess the influence of the underlying service quality variable, usually related to university students' perception of the educational experience. Another aspect analysed in this work is the development of a procedure to determine which variables are more significant to assess students' satisfaction.Design/methodology/approachIn order to achieve both goals, a twofold methodology was approached. In the first phase of research, an assessment of the service quality was performed with data gathered from 580 students in a process involving the adaptation of the SERVQUAL scale through a multi-objective optimization methodology. In the second phase of research, results obtained from students were compared with those obtained from the teaching staff at the university.FindingsResults from the analysis revealed the most significant service quality dimensions from the students' viewpoint according to the scores that they provided. Comparison of the results with the teaching staff showed noticeable differences when assessing academic quality.Originality/valueSignificant conclusions can be drawn from the theoretical review of the empirical evidences obtained through this study helping with the practical design and implementation of quality strategies in higher education especially in regard to university education.

scholarly journals Factors Affecting Sleep Quality Among the University Students in Bangladesh: A Cross-Sectional Structured Interview Study

2020 ◽  
Vol 4 (2) ◽  
pp. 177-184
Author(s):  
Md. Sabbir Ahmed ◽  
Safayet Khan ◽  
Kamrul Hsan ◽  
Liton Chandra Sen ◽  
Fakir Md Yunus ◽  
...  
Keyword(s):  
University Students ◽  
Sleep Quality ◽  
Structured Interview ◽  
Interview Study ◽  
Cross Sectional ◽  
Factors Affecting ◽  
The University

scholarly journals INVESTIGATING FACTORS AFFECTING POOR READING CULTURE AMONG EFL UNIVERSITY STUDENTS

2021 ◽  
Vol 4 (1) ◽  
pp. 33-38
Author(s):  
Sumaya Khalid Mustafa ◽  
Osama Sayfadin Ali ◽  
Mohammed Sherko Awlqadir ◽  
Rekar Jalal Mahmood
Keyword(s):  
University Students ◽  
Role Models ◽  
Good Readers ◽  
Poor Reading ◽  
Factors Affecting ◽  
Efl Learners ◽  
Reading Culture ◽  
Major Factors ◽  
University Lecturers ◽  
The University

Reading books has not become a habit among university students in Kurdistan; one can count the good readers in a class with fingers of a hand. This is a big crisis and needs serious work. The problem is demonstrated through the students’ performance and proven knowledge in the academic years and it matters because when the students graduate in the university and during the university academic years they do not have sufficient knowledge that a university student needs to have. This study aims to investigate the factors that affect poor reading culture of the EFL learners in Kurdistan universities. It provides the major factors that affect the reading interest of EFL learners. For this purpose, a questionnaire, and an interview are used. The questionnaire is designed to obtain certain information regarding the learners’ reading culture, environment, factors that motivate and demotivate them. The interview is designed to ask certain questions which are answered by university lecturers and one of them is the director of the general library in one of the universities. Through the study, it was found that reading books has not become a habit among university students in Kurdistan and they have given little or no attention to reading books, and students’ cultural environment demotivates them from reading books. Kurdish culture, lack of role models, and insufficient libraries are among factors of poor reading culture among university students. However, it was found that university libraries are quite sufficient for reading books. Therefore, the results indicate that the reading culture is not at the needed level and students are not used to providing a decent time for reading daily. They spend their free time on other things rather than reading. The findings of this study may serve as reliable data regarding the culture and habit of reading which shows an up-to-date piece of information about one of the great aspects of EFL learners in universities in Kurdistan which is reading culture.

scholarly journals Analysis of Factors Affecting Academic Career: Clustering of University Students with Dyslexia in Italy

2021 ◽  
Author(s):  
Benedetti Ilaria ◽  
Barone Marcella ◽  
Panetti Valentina ◽  
Taborri Juri ◽  
Urbani Tony ◽  
...  
Keyword(s):  
Cluster Analysis ◽  
University Students ◽  
Learning Strategies ◽  
Ad Hoc ◽  
Academic Career ◽  
Factors Affecting ◽  
Starting Point ◽  
Italian Context ◽  
The University ◽  
Dyslexic Students

Abstract This study was designed to explore learning experiences of university students with dyslexia and factors that could contribute to their success in the university career. Indeed, whereas great efforts have been made to diagnose dyslexia and to mitigate its effects at primary and secondary school, little has been done at the university level in particular in the italian context. In this paper we used bivariate association tests and cluster analysis, in order to identify the most suitable compensatory tools and support strategies that can facilitate the students’ performance. Data were obtained by voluntary participation of university students with dyslexia to an ad-hoc implemented questionnaire Results of our study reveal the importance of an earlier diagnosis and treatment for dyslexia with specific programs, in particular the support from association of dyslexic students has been shown as the most important one. Moreover, from the cluster analysis we identified six groups of students by defining specific support tools and learning strategies for each group. The findings have to be considered as the starting point for the implementation of artificial intelligence-based platform. In fact, the creation of dyslexia profiles can allow us to identify student-specific tools for supporting the academic career of dyslexic students.

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