Corporate Social Responsibility at Tourism Destinations: Toward a Social License to Operate

2007 ◽  
Vol 11 (2) ◽  
pp. 133-144 ◽  
Author(s):  
Peter Williams ◽  
Alison Gill ◽  
Ian Ponsford
2020 ◽  
Vol 4 (2) ◽  
pp. 195
Author(s):  
Vandy Yoga Swara ◽  
Erwinton Simatupang

<p>Many believe that corporate social responsibility (CSR) is able to present social license to operate (SLO) of company’s community and stakeholders. In fact, CSR is not in line with SLO. The root of the problem lies on a CSR approach that differenciates economic and social value. Therefore, pressure, expectation, and need of company’s community and stakeholder will not be able to be met by a corporation despite it has proposed the best CSR programs. Through a series of literature reviews on SLOs and case studies at one company, this article offers an alternative approach to present SLO on business by emphasizing corporate social entrepreneurship (CSE) spirit.</p>


The impression that business enterprises have some duties toward society beyond that of making profits for the owners has been around for centuries, and it is still, today, at the core of the business ethics debate. The social responsibility for a business is to use its resources and engage in activities designed to increase its profits so long as it stays within the rules of the game, appealing in open and free competition without dishonesty or fraud. In order to effectively communicate CSR, corporations should be transparent, use third-party verification, remember the workers, explain their metrics, and be proactive. The benefits of CSR are corporate reputation and enhanced brand image, earning and maintaining social license to operate, establishing reputation with investors, reducing and managing business risks, competing for access to resources, attracting and keeping employees, maintaining employee morale and productivity, meeting changing stakeholder expectations, and eventually improving the bottom line. This chapter explores corporate social responsibility.


2021 ◽  
Vol 2 (1) ◽  
pp. 55-81
Author(s):  
Abdisa Olkeba Jima

Mining, specifically, large-scale gold mining has become one of the primary economic activities that play a pivotal role in the socio-economic development of one country. But there is no consensus among scholars whether gold mining companies maintain mutual benefits with local communities. The main objective of this research is to scrutinize the mechanism to be employed in reopening Lega Dambi large-scale gold mining by maintaining mutual benefits between the company and the local community. The researcher employed a qualitative method and a case study research design. Focus group discussions and semi-structured interviews were used to collect data from the local community, elders, religious leaders, Abbaa Gadaas, Guji Zone, and Odo Shakiso Woreda investment office, land management office, social and labor affair, mineral, and energy office administrators, and Odo Shakiso Woreda health station and Adola hospital. Secondary sources and regulatory frameworks such as FDRE Constitution and Mining Operations Proclamation No. 678/2010 were used to triangulate with primary data. The finding shows that Lega Dambi's large-scale gold mining company failed to maintain mutual benefits between itself and the local community. Basic tenets such as national and regional corporate social responsibility, community development agreement, impact and benefit agreements, social and labor plan, and social license were not implemented properly to balance the mutual benefit between the company and the local community. The researcher concluded that Lega Dambi large-scale gold mining company disregarded the role of the local community during commencement time albeit it had a strong relationship with the central government. Consequently, the company was terminated because of a bad relationship it had with the local community. It is recommended that national and regional corporate social responsibility that shows the company’s specific joint administration of the central and Oromia region governments should be designed and implemented fully. It is also recommended that discussions should be held with local communities and arrived at a consensus concerning the reopening of the company.


2019 ◽  
Vol 16 (3) ◽  
pp. 431-447 ◽  
Author(s):  
Samuel Famiyeh ◽  
Disraeli Asante-Darko ◽  
Amoako Kwarteng ◽  
Daniel Komla Gameti ◽  
Stephen Awuku Asah

Purpose The purpose of this study is to understand the driving forces of corporate social responsibility (CSR) initiatives in organizations and how these social initiatives influence organizations’ “license to operate” using data from the Ghanaian business environment. Design/methodology/approach This study used purposive sampling with a well-structured questionnaire as a data collection tool. Partial least squares-structural equation modeling was used to study the driving forces of CSR initiatives in organizations and how these social initiatives influence their social license. Findings The findings indicate that CSR initiatives are driven by the normative, mimetic, investors and community pressures. The regulative pressure has no significant effect on CSR initiatives. The authors found no difference between the services and the manufacturing sectors as far as the results are concerned using multi-grouping analysis. Research limitations/implications From the results, the importance of normative, mimetic, investors and community pressures as the driving forces of CSR are established. The finding indicates that CSR demands by suppliers, customers the extent to which organizations perceive their competitors have benefited from initiating CSR are benefiting, the willingness of investors to invest in companies whose CSR activities are best and the opinion on the extent to which the District Assembly and the Chief Executive in the district, the Chiefs, the Churches, the Opinion leaders have significant impact on CSR initiatives. Practical implications The results indicate the need for suppliers and customers to continually demand from corporations to initiate CSR activities as organizations seem to respond to these pressures, and these initiatives are also likely to be mimicked by other organizations in the same industry to enable this drive the social responsibility agenda. Investors and community members are also encouraged to invest and accept, respectively, organizations with very good CSR records to send a signal to companies who see CSR as a cost instead of performance enhancement. Originality/value The work illustrates and provides some insights and builds on the literature in the area of CSR from a developing country’s environment. This is also one of the few works that investigate the driving forces of CSR and social license using the institutional theory based on data from the African business environment.


2022 ◽  
Vol 14 (2) ◽  
pp. 909
Author(s):  
Amin Alizadeh

(1) Although numerous articles have been published to address the drivers or barriers of corporate social responsibility (CSR), some parts of the world have received less attention. In this study, I reviewed the literature from 2010 to 2021 to identify drivers and barriers of CSR in the Middle East and North Africa (MENA) region and compare them with the findings in Western countries. (2) Methods: For this study, I used a structured literature review method. By setting the inclusion and exclusion criteria, only 28 articles remained from the selected database. (3) Results: The findings revealed that some CSR drivers, such as leadership styles, profitability, reputation, moral commitment, and environmental conservation, are common in both regions. There are also some differences between CSR drivers, for example, religious beliefs, low concentration of ownership, and company characteristics are some of the drivers in the MENA region. Maintaining social license to operate, and avoiding the risks of community opposition, pressure from the government, and consumer demand tend to be more important in Western countries. Common barriers in both regions are lack of financial resources, cost, lack of CSR knowledge and awareness, and ownership concentration. This review also highlighted that lack of law enforcement, lack of stakeholder communication, lack of management commitment, lack of interests, corruption, and financial debts are some of the barriers of CSR addressed in the MENA region, whereas cost/benefit ratio, lack of customer interest, and lack of scientific frameworks are special barriers in Western countries. (4) Conclusions: Although researchers in Western countries have more focus on the energy sector, there is a lack of research about the drivers and barriers of CSR in the MENA region in several industries, including oil and gas.


2018 ◽  
Vol 43 (1) ◽  
Author(s):  
Emily Marie Eaton ◽  
Simon Enoch

Background  This article investigates the unusually robust social licence that the oil industry enjoys in Saskatchewan, where rural oil-producing communities exhibit what Thomson and Boutilier characterize as “psychological identification” with industry.Analysis  The authors explore what this psychological identification looks like on the ground by examining the corporate social responsibility practices of the oil industry. They probe the beliefs and perceptions of variously positioned individuals living in oil-producing communities through 25 interviews.Conclusion and implications  The research findings point to the need to understand social licence as much more than only the practice of garnering consent for local operations. Rather, the intense identification with industry in the communities studied clearly favoured the reproduction of industry discourses for understanding a wide array of energy issues.Contexte  Cet article porte sur la licence sociale singulièrement robuste dont profite l’industrie du pétrole au Saskatchewan, où les communautés rurales productrices de pétrole démontrent, pour emprunter l’expression d’Ian Thomson et Robert G. Boutilier, une « identification psychologique » envers l’industrie.Analyse  Cet article explore à quoi ressemble cette identification psychologique sur le terrain en examinant les pratiques de responsabilité sociale de l’industrie pétrolière. Au moyen de 25 entrevues, il sonde les croyances et perceptions d’individus occupant diverses positions dans des communautés productrices de pétrole.Conclusion et implications  Les résultats de cette recherche soulignent le besoin de comprendre la licence sociale comme étant bien plus que la simple pratique d’obtenir un consentement de la part de la communauté concernée avant d’entamer des opérations locales. L’identification intense vis-à-vis de l’industrie dans les communautés étudiées favorise plutôt, parmi les membres de la communauté, la reproduction de discours industriels sur un large éventail de questions énergétiques.


Author(s):  
Krisztina Szegedi ◽  
Gyula Fülöp ◽  
Ádám Bereczk

Corporate Social Responsibility has developed rapidly in the last decades, and its role has increased due to the new challenges of the global economy, as companies need a positive reputation in order to obtain a “social license to operate”. The aims of this study are: (1) to describe the concepts of corporate social responsibility and Outward Foreign Direct Investment (OFDI), focusing on the relationship between them, (2) to introduce the main CSR risks and opportunities of OFDI, and (3) to summarize the possible solutions for addressing CSR-related risks in OFDI activities. Our study indicates that zero tolerance of corruption is a strategic objective of investing companies. Prevention and mitigation of human rights violations are ethical obligations and in the business interest of corporations. Companies face significant social, environmental, and economic risks, as well as risks to their reputations, because of their supply chains.


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