scholarly journals The Challenges of Digitalization in the Public Sector: Cloud Computing

2021 ◽  
Vol 2 (11) ◽  
pp. 42-48
Author(s):  
Alina Crîșmariu (Șomîtcă) ◽  
Sorin Șomîtcă
2019 ◽  
pp. 1241-1272
Author(s):  
Amir Manzoor

Cloud computing brings key advantages to the governments facing conflicting IT challenges. However, the cloud paradigm is still fragmented and concerns over data privacy and regulatory issues presents significant barriers to its adoption. Cloud computing is expected to provide new ways to run IT in public sector. At the same time, it presents significant challenges for governments, and to make the most of cloud, public sector organizations need to make some important decisions. Governments planning to migrate to the cloud are actively moving to harness digital services but with different focus, reasons, and strategy. However, the degree of cloud adoption by the public sector around the globe varies significantly. Most governments are piloting cloud computing but there are huge differences between each country. This chapter explores the state of the art of cloud computing applications in the public sector; various implications and specific recommendation are also provided.


Author(s):  
Fathey Mohammed ◽  
Othman Bin Ibrahim

Adopting and using Information and Communication Technologies (ICTs) in the public sector affords undeniable benefits in terms of efficient and cost-effective provision of services, facilitating public management and promoting transparency and participation through e-government systems. However, many governments around the globe face many challenges and still struggle to implement e-government initiatives successfully. Cloud computing may offer a new chance to address many of these challenges by providing elastic scalable, customized, and highly available environment. Moreover, it is already adopted and proved to be advantageous for governmental institutions in different countries. By analyzing some cases, this paper extracts the main drivers of cloud computing adoption in the public sector organizations. Cost saving and the need for scalability are the main common factors that drive public sector organizations to move their services to the cloud.


2018 ◽  
Vol 07 (02(02)) ◽  
pp. 27-42 ◽  
Author(s):  
Hasimi Sallehudin ◽  
Razli Che Razak ◽  
Mohammad Ismail ◽  
Ahmad Firdause Md Fadzil ◽  
Rogis Baker

2015 ◽  
pp. 504-521
Author(s):  
Jeffrey Roy

This article seeks to dissect the evolution of digital governance within the Canadian public sector at an expansionary time for cloud computing and wider reforms often referred to as Gov 2.0. Beyond infrastructure, the notion of the cloud may also be viewed as a proxy for a wider societal transformation that, in turn, impacts government both administratively and politically. This wider transformational nonetheless faces tensions between traditional proprietary concepts and mindsets and newer emerging models of open source and shared openness. The future of the Canadian public sector requires a careful navigation and blending of these two worldviews. While some observers may prefer to decouple cloud computing from new governance capacities associated with Gov 2.0 (viewing the cloud instead strictly through a prism of internal architecture and infrastructure), the evidence presented in this article suggests that both directions are intimately related in shaping the public sector going forward.


Author(s):  
Amir Manzoor

Cloud computing brings key advantages to the governments facing conflicting IT challenges. However, the cloud paradigm is still fragmented and concerns over data privacy and regulatory issues presents significant barriers to its adoption. Cloud computing is expected to provide new ways to run IT in public sector. At the same time, it presents significant challenges for governments, and to make the most of cloud, public sector organizations need to make some important decisions. Governments planning to migrate to the cloud are actively moving to harness digital services but with different focus, reasons, and strategy. However, the degree of cloud adoption by the public sector around the globe varies significantly. Most governments are piloting cloud computing but there are huge differences between each country. This chapter explores the state of the art of cloud computing applications in the public sector; various implications and specific recommendation are also provided.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nizar Mohammad Alsharari

Purpose This study aims to explore the influence of contingent factors on the assimilation of the cloud enterprises resources plan (ERP) system in the UAE’s public sector. It explains the relationship between institutional logics and institutional work while implementing ERP-based cloud computing (CC) to transform the government. Design/methodology/approach This study uses qualitative methods and an interpretive approach to provide an in-depth explanation for a detailed case study in the public sector. The institutional logics framework has been used to inform the integration between ERP system and CC in the public sector case. Findings Findings show that the UAE public sector could align institutional work processes with the inbuilt logics of ERP-based CC, resulting in successful assimilation of the cloud version. This study concludes that institutional pressures in highly institutionalized environments will generate organizational responses, but those responses are dependent upon and influenced by aspects of organizational culture. This study found that the organizational culture has led to a radical change by implementing the cloud ERP system and institutionalizing its usage toward transforming government. Moreover, ERP assimilation is the extent to which an organization has developed from understanding the ERP system’s functionalities to mastering and deploying them in their processes. Research limitations/implications This study has important implications and contributions to the literature in three ways. First, this study examines an understudied topic, the interaction between CC and institutional logics. Second, this study contributes to the public sector research by providing a fine-tuned interpretation of the organization’s strategic behavior in response to a new information technology (IT) trend. Finally, this study also focuses on this new trend of CC which can influence the global IT industry, and it is worthy of being considered. Originality/value Explanatory case study research has a value to the public sector that one might be discovering new phenomena while analyzing the public sector case. The implementation of cloud ERP is one of the best methods of integrating technology with the public sector’s organizational, technical, economic, social, cultural and other environmental domains.


2019 ◽  
Vol 11 ◽  
pp. 184797901988070 ◽  
Author(s):  
Mohd Talmizie Amron ◽  
Roslina Ibrahim ◽  
Nur Azaliah Abu Bakar ◽  
Suriayati Chuprat

The Malaysian government has initiated a cloud government project as an integration of cloud computing and unified communication-based applications toward the digital and cloud work environment. However, the impact studies have found that the implementation of this project has several weaknesses such as lack of infrastructure support, weak IT knowledge, and lack of awareness among public sector employees causing applications not to be fully utilized. Therefore, it is crucial to conduct a study to measure the acceptance of government cloud project because there has been much investment in the project. This study applied Unified Theory of Acceptance and Use of Technology (UTAUT), Technology Readiness Index (TRI) and several factors to develop the research model which is divided into two main factors: technological and human. The technological factor might determine the likelihood of its acceptance by the public sector and might stimulate them to accept it. The human factor as the characteristics of the people in the public sector that may contribute to creating the need for and ability to accept cloud computing. This proposed model will be used to evaluate the individual acceptance of cloud computing in the Malaysian public sector. For future work, this model needs to be enriched with interview sessions and quantitative surveys to validate the findings.


2021 ◽  
Author(s):  
◽  
Muhammad Farooq Ali

<p>Purpose: The objective of this research is to investigate the challenges that are acting as barriers to the adoption of a SaaS based ECM solution, mainly from an Information Technology viewpoint, in the wake of ‘cloud first’ policy that had been launched by the New Zealand government with the intent to maximize efficiencies across the public sector.  Methodology: Qualitative research was chosen for this research and outputs from the semi-structured interviews are compared with literature in order to highlight the commonalities and potentially highlighting any additional ones that exist with regards to the challenges that are associated with the adoption of a cloud based ECM service.  Practical Implications: This research will help organizations that have on-premises ECM solutions in making informed decisions through being aware of the challenges that act as barriers to adopting a SaaS based ECM solution through migrating from an on-premises ECM application.  Originality/Value: ECM in the context of a service based offering has been relatively little discussed in the literature. This research adds to the literature by examining ECM through the lens of cloud computing and investigates the challenges that are influencing its adoption.</p>


2015 ◽  
pp. 1101-1118
Author(s):  
Jeffrey Roy

This article seeks to dissect the evolution of digital governance within the Canadian public sector at an expansionary time for cloud computing and wider reforms often referred to as Gov 2.0. Beyond infrastructure, the notion of the cloud may also be viewed as a proxy for a wider societal transformation that, in turn, impacts government both administratively and politically. This wider transformational nonetheless faces tensions between traditional proprietary concepts and mindsets and newer emerging models of open source and shared openness. The future of the Canadian public sector requires a careful navigation and blending of these two worldviews. While some observers may prefer to decouple cloud computing from new governance capacities associated with Gov 2.0 (viewing the cloud instead strictly through a prism of internal architecture and infrastructure), the evidence presented in this article suggests that both directions are intimately related in shaping the public sector going forward.


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