Supporting Knowledge Evaluation to Increase Quality in Electronic Knowledge Repositories

2012 ◽  
pp. 24-44
Author(s):  
Lena Aggestam ◽  
Per Backlund ◽  
Anne Persson
Keyword(s):  
Success Factors ◽  
Extensive Literature ◽  
Capture Process ◽  
Critical Success ◽  
Knowledge Repositories ◽  
Evaluation Stage ◽  
Electronic Knowledge Repositories ◽  
Crucial Part

Knowledge forms an important asset in modern organizations. In order to gain and sustain competitive advantage knowledge has to be managed. One aspect of this is to use Electronic Knowledge Repositories (EKR) to enhance knowledge sharing, reuse and learning. The success of an EKR is dependent on the quality of its content. For knowledge to be stored in an EKR, it has to be captured. One crucial part of the capture process is to evaluate whether the identified knowledge should be incorporated in the EKR or not. Therefore, to increase quality in an EKR, the evaluation stage of the capture process must be successfully carried out. Based on an interpretive field study and an extensive literature review, this paper identifies and characterizes Critical Success Factors (CSF) in the evaluation stage and presents guidance aiming to support implementation of the evaluation stage with the purpose to increase the quality of an EKR. In particular, the guidance supports the decision whether identified knowledge should be stored or not and it highlights the importance of performing evaluation addressing correctness, relevance, protection and redundancy. The characterization of the capture process contributes mainly to KM theory, and the guidance to KM practice.

Supporting Knowledge Evaluation to Increase Quality in Electronic Knowledge Repositories

2010 ◽  
Vol 6 (1) ◽  
pp. 23-43 ◽  
Author(s):  
Lena Aggestam ◽  
Per Backlund ◽  
Anne Persson
Keyword(s):  
Success Factors ◽  
Extensive Literature ◽  
Capture Process ◽  
Critical Success ◽  
Knowledge Repositories ◽  
Evaluation Stage ◽  
Electronic Knowledge Repositories ◽  
Crucial Part

Knowledge forms an important asset in modern organizations. In order to gain and sustain competitive advantage knowledge has to be managed. One aspect of this is to use Electronic Knowledge Repositories (EKR) to enhance knowledge sharing, reuse and learning. The success of an EKR is dependent on the quality of its content. For knowledge to be stored in an EKR, it has to be captured. One crucial part of the capture process is to evaluate whether the identified knowledge should be incorporated in the EKR or not. Therefore, to increase quality in an EKR, the evaluation stage of the capture process must be successfully carried out. Based on an interpretive field study and an extensive literature review, this paper identifies and characterizes Critical Success Factors (CSF) in the evaluation stage and presents guidance aiming to support implementation of the evaluation stage with the purpose to increase the quality of an EKR. In particular, the guidance supports the decision whether identified knowledge should be stored or not and it highlights the importance of performing evaluation addressing correctness, relevance, protection and redundancy. The characterization of the capture process contributes mainly to KM theory, and the guidance to KM practice.

Knowledge management

2014 ◽  
Vol 14 (1) ◽  
pp. 108-134 ◽  
Author(s):  
Morteza Shokri-Ghasabeh ◽  
Nicholas Chileshe
Keyword(s):  
Knowledge Management ◽  
Success Factors ◽  
Research Study ◽  
South Australia ◽  
Lessons Learned ◽  
Extensive Literature ◽  
Management Support ◽  
Content Type ◽  
Critical Success ◽  
Methodological Triangulation

Purpose – A research study has been undertaken at the University of South Australia to introduce application of lessons learned process in construction contractors ' bidding process in the context of knowledge management. The study aims to identify barriers to effectively capture lessons learned in Australian construction industry and how knowledge management can benefit from lessons learned application. Design/methodology/approach – The research study has been undertaken through conducting a “methodological triangulation” and “interdisciplinary triangulation”. This involved an extensive literature review of knowledge management, organisation learning, lessons learned and associated processes and administration of a questionnaire to a sample of construction contractors operating in Australia to elicit opinions on the main barriers to capturing lessons learned, practices such as existence and retention of documentation procedures. A total of 81 useable responses were received from 450 organisations. Response data were subjected to descriptive and inferential statistics with correlation analysis to examine the strength of relationship among the barriers. Findings – The top-3 barriers to the effective capturing of lessons learned were “lack of employee time”, “lack of resources” and “lack of clear guidelines”, whereas, “lack of management support” was the least ranked barrier. The study established that despite the majority of the ACCs having formal procedures for recording the tenders submitted and their outcomes, only a minority actually retained the lessons learned documentation for each project. The larger contractors were found to be more aware of the importance of lessons learned documentation. A comparative analysis with previous studies also found a disparity in the ranking of the barriers. Research limitations/implications – The majority of the participants were small construction contractors in Australia. The reason is that the researchers were not aware of the contractors ' size prior to inviting them for participation in the research study. Second the findings may not generalize to other industries or to organisations operating in other countries. Originality/value – The findings of this survey help ACCs to understand the importance of lessons learned documentation as part of lessons learned implementation and identify the barriers to effectively document their lessons learned. The study provides insights on the barriers and proposes advocated solutions in form of drivers and enablers (critical success factors) of organisational learning capturing among the Australian construction contractors. By reviewing the current literature, “post-project reviews” and “lessons learned” as important elements of organisation learning knowledge transfer, are addressed. Finally, contribution of this study to knowledge and practice has been discussed in this paper.

scholarly journals Critical Success Factors of Business Intelligence Implementation in Thai Hospitals

2021 ◽  
Vol 16 (4) ◽  
pp. 1-21
Author(s):  
Suwat Janyapoon ◽  
Jirapan Liangrokapart ◽  
Albert Tan
Keyword(s):  
Business Intelligence ◽  
Critical Success Factors ◽  
Success Factors ◽  
Healthcare Industry ◽  
Critical Success ◽  
Hospital Executives ◽  
Specific Factors ◽  
First Time ◽  
Insight Into

Business intelligence (BI) has become a popular among management executives of different industries. Many publications have mentioned Big Data and how to use data intelligently. However, little is known about how to successfully implement BI in the healthcare industry. The unique characteristic of this business, which focuses only on quality of care and patient safety, has a big impact on decision-making. This research is based on a literature review and empirical evidence collected from interviews with professionals involved in the healthcare industry. Twenty-four hospital executives and Information Technology staff who have direct or indirect experience with BI were interviewed. It investigates critical success factors for BI implementation in hospitals and provides insight into the healthcare industry in Thailand. The concept of grounded theory was applied for content analysis. Insights from this research contribute to academia and the healthcare industry by providing first-time evidence of specific factors for BI implementation and guidelines in hospitals.

Critical Success Factors of IS Implementation

2015 ◽  
Vol 3 (8) ◽  
pp. 192-212
Author(s):  
Iqbal Saad Al Saleh
Keyword(s):  
Information Technology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Vital Role ◽  
Successful Implementation ◽  
Technological Factors ◽  
Is Implementation ◽  
Critical Success ◽  
Quality Of Products

Recently, the use of information technology has become important and critical, for organizations, as it enhance the quality of products and integrity of organizational services. However, the implementation of such systems is still problematic. Due to globalization and the variation in the monetary, social and technological environments, Information Systems (IS) have turned out to be an imperative feature and high priority for different kind of organizations. In this regard, critical success factors play a vital role in successful implementation of IS. This paper evaluates and analyzes the critical success factors (CSFs) of IS implementation from the Saudi managers’ perspective in different industries in Saudi Arabia. This study will also present the illustration or identification of 19 critical success factors, which are based on a review of literatures and the first phase of a study in Saudi industries. The study will also rank those 19 factors in a logical way and will characterize them into three categories of factors, including organisational, human and technological factors.

Factors Affecting the Success of Online Branding

2011 ◽  
Vol 1 (4) ◽  
pp. 20-32 ◽  
Author(s):  
Riyad Eid ◽  
Raja Yahya Al Sharief ◽  
Laila Hussein
Keyword(s):  
University Students ◽  
Success Factors ◽  
Marketing Communications ◽  
Critical Factors ◽  
Factors Affecting ◽  
Critical Success ◽  
Online Branding ◽  
Sales And Marketing ◽  
Online Business ◽  
Crucial Part

Online branding has become a crucial part of companies’ activity since the mid-90s, when internet expansion began. As internet activity starts playing bigger and greater roles in sales and marketing communications, online branding becomes more important. However, the challenge for organisations today is to advance their online business activities. To address this challenge, organisations need to understand the critical success factors for building an online brand. This paper discusses this issue proposes 9 critical factors classified into two categories and validated empirically through a sample of 150 university students. The significance, importance, and implications for each category are discussed and then recommendations are made.

scholarly journals Supply chain strategy for companies in the luxury-fashion market

2015 ◽  
Vol 43 (10/11) ◽  
pp. 940-966 ◽  
Author(s):  
Cecilia Maria Castelli ◽  
Andrea Sianesi
Keyword(s):  
Supply Chain ◽  
Case Studies ◽  
Success Factors ◽  
Extensive Literature ◽  
Content Type ◽  
Supply Chain Strategy ◽  
Critical Success ◽  
The World ◽  
Luxury Market ◽  
The Relationship

Purpose – The purpose of this paper is to show how it is possible to take into account the objectives that fashion-luxury companies pursue on the final market (i.e. critical success factors (CSF) – of luxury) and propagate them in the upstream steps of the supply chain (SC) in order to understand how the latter can be aligned to the market. Design/methodology/approach – An extensive literature review allowed the identification of SC objectives. Case studies were used in order to asses choices and practices applied along the SC of luxury companies were assessed through in depth case studies; hence, the relationship between choices/practices, SC objectives and luxury CSF was explored. Findings – The paper documents that success in the luxury market not only depends on branding and marketing but also on the choices made along the SC, to the point that it is possible to identify some SC choices and practices that support the achievement of luxury CSF. Research limitations/implications – The results presented represent a useful guideline and offer some methodological suggestions; however, the precise set of SC objectives have to be tailored on each specific brand, according to the uniqueness that characterizes luxury companies. Practical implications – The paper suggests which areas of the SC should be mostly targeted in order to achieve success in the luxury market, also indicating some possible concrete choices. Originality/value – The main value of this paper consists in shaping a first explicit connection among the world of luxury as it is perceived by the consumers and the world of the SC.

scholarly journals Understanding the Adoption of Halal Logistics through Critical Success Factors and Stakeholder Objectives

Logistics ◽  
2021 ◽  
Vol 5 (2) ◽  
pp. 38
Author(s):  
Abid Haleem ◽  
Mohd Imran Khan ◽  
Shahbaz Khan
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Service Providers ◽  
Government Support ◽  
Cold Chain ◽  
Extensive Literature ◽  
Logistics Service ◽  
Critical Success ◽  
Logistics Service Providers ◽  
Starting Point

Catering to Halal in the industry requires the explicit adoption of Halal Logistics (HL) to avoid the risk of cross-contamination and ensure that Halal products are safe, hygienic, nutritious, pure, unadulterated, and consistent with their labelling. We identify the need for meaningful research constructs relating to the appropriate adoption of Halal logistics through an extensive literature review. This paper identifies Critical Success Factors (CSF) and develops corresponding constructs that are fundamental for understanding the adoption of Halal logistics. This research also identifies the stakeholders involved and their objectives to facilitate the system design. As a starting point, from the existing literature, we adopt a structural model of CSFs to implement Halal Logistics. After that, this paper identifies and validates these CSFs with the support of extensive literature-based reviews, senior managers of Halal exporting organisations, Halal accrediting bodies, and professionals working in logistics and the cold chain. The research findings indicate that logistics service providers need to successfully upgrade their facilities to adopt Halal practices in their operations. Moreover, the role of governments is to reduce bureaucratic complexity so as to improve the ease with which businesses can implement HL. It becomes clear, from the analysis, that logistics service providers have the most prominent role in the effective adoption of the Halal supply chain. Consumers have a more prominent role than government support in the growing market of Halal products. This paper contributes to the identification of stakeholders’ objectives, which will facilitate the efficient adoption of Halal logistics and provide a direction for undertaking associated future work.

Critical success factors for the digitalization of smart cities

2020 ◽  
Vol 19 (1) ◽  
pp. 69-86
Author(s):  
Balasubramaniam Krishnan ◽  
Seetharaman Arumugam ◽  
KoilaKuntla Maddulety
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Smart Cities ◽  
The Past ◽  
Critical Success ◽  
Digital Integration ◽  
Inadequate Knowledge ◽  
Quality Of Living ◽  
The City

In the ‘industry 4.0’ era, the phenomenon of digitalization of smart cities has gained increasing prominence, as it has the potential to address the problem of resource optimization and the pressure of demand of the growing urban population. In the past, smart city initiatives may not have created desired impacts as these initiatives were limited in scope, focusing on physical digital integration of the underlying systems of cities and of their citizens. This article examines the success factors that affect the digitalization of smart cities based on secondary research. To achieve smart cities’ core objectives of increasing quality of living, providing efficient and optimal services, thereby making the functioning of the city smart through digitalization, it is essential to look at these critical success factors, namely, sustainability, ecosystems and digital citizen. The article points out important elements such as lack of governance of sustainability, methods and processes to enhance participation of digital citizens and inadequate knowledge about structures and value creation through ecosystems that would need to be addressed while digitalizing smart cities. Given the required policy attention and focus, these factors would be expected to make smart cities sustainable, improve the quality of life of citizens and create new economic opportunities, while digitalizing them.

scholarly journals Modelling the Impact of Building Information Modelling (BIM) Implementation Drivers and Awareness on Project Lifecycle

2021 ◽  
Vol 13 (16) ◽  
pp. 8887
Author(s):  
Oludolapo Ibrahim Olanrewaju ◽  
Ahmed Farouk Kineber ◽  
Nicholas Chileshe ◽  
David John Edwards
Keyword(s):  
Structural Equation ◽  
Success Factors ◽  
Extensive Literature ◽  
Building Information Modelling ◽  
Information Modelling ◽  
Performance Improvements ◽  
Critical Success ◽  
Building Information ◽  
The Impact ◽  
Project Lifecycle

The Architecture, Engineering, Construction and Operations (AECO) industry is generally slow in adopting emerging technologies, and such hesitance invariably restricts performance improvements. A plethora of studies have focused on the barriers, Critical Success Factors (CSFs), lifecycle and drivers independently, but none have explored the impact of BIM drivers and awareness on the project lifecycle. This study empirically explored the impact of BIM drivers and awareness on the project lifecycle using Structural Equation Modelling (SEM). Initially, a conceptual model was developed from an extensive literature review. Thereafter, the model was tested using primary questionnaire data obtained from 90 construction professionals in Lagos, Nigeria. Emergent findings indicate that Building Information Modelling (BIM) drivers have a high impact on BIM awareness at the operation stage of the project lifecycle. The SEM model has an average R2 value of 23% which is moderate. Consequently, this research contributes to the existing body of knowledge by providing invaluable insight into the impact of BIM drivers on BIM awareness in the project lifecycle. Knowledge acquired will help industry stakeholders and government to develop appropriate policies to increase BIM uptake within contemporary practice.

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