Antecedents of Children’s Satisfaction with Company Websites and their Links with Brand Awareness

2012 ◽  
pp. 276-291
Author(s):  
Lucie Sermanet ◽  
Frank Goethals ◽  
Andrea Carugati ◽  
Aurélie Leclercq-Vandelannoitte
Keyword(s):  
Brand Awareness ◽  
Age Group ◽  
Information Systems Success ◽  
Is Success ◽  
Information System Success ◽  
Is Research ◽  
Delone And Mclean ◽  
Information Systems Success Model ◽  
System Success ◽  
Concept Of Information

This chapter focuses on children’s satisfaction with the use of commercial websites. The authors address two relevant gaps in extant literature: children as users of Information Technology and the concept of Information System success itself. Children’s use of IT needs focus since this age group has been largely neglected by extant IS research. The concept of success needs further research because the research results on this dependent variable have been controversial, and there is still no full agreement on the antecedents of success. In this chapter, the authors therefore contextualize the classic Information Systems success model of DeLone and McLean to IS success with children. They carried out a survey of a sample of 76 children aged 11 to 14, located in various cities in France. The results show that children get higher brand awareness if they are more satisfied with the kids website of the brand. The chapter finds the satisfaction with the site depends upon the personalization that is possible and the presence of dynamic elements on the site. Characters and animations that help navigating the site are also appreciated. A good presentation of the site’s rules could not be shown to be a significant antecedent of satisfaction. Qualitative data that was gathered suggests that children are not really aware of the link between symbols they see on the site and products that are sold.

Integrating the Information Systems Success Model With Project Success Management Process

2021 ◽  
Vol 3 (2) ◽  
pp. 1-13
Author(s):  
Ali Varshosaz ◽  
João Varajão ◽  
Nilton Takagi
Keyword(s):  
Information Systems ◽  
Project Success ◽  
Position Paper ◽  
Management Process ◽  
Information Systems Success ◽  
Is Success ◽  
Actionable Knowledge ◽  
Delone And Mclean ◽  
Success Model ◽  
Information Systems Success Model

DeLone and McLean information systems success model has become a reference for explaining the success of information systems (IS). Attempts to apply and test the model have resulted in both confirmation and challenges. One of those challenges is how to translate the learnings from this model into actionable knowledge. This position paper proposes the integration of the information systems success model with the success management process as a way of getting synergies from both models and improving the study and practice of IS projects. Moreover, the authors present several examples of IS success measures to be used in practice.

Success and Failure of Local E-Government Projects

2012 ◽  
pp. 183-201 ◽  
Author(s):  
Hisham M. Abdelsalam ◽  
Christopher G. Reddick ◽  
Hatem A. El Kadi
Keyword(s):  
Information System ◽  
Information Systems ◽  
Local Governments ◽  
Success Factor ◽  
Net Benefit ◽  
Information Systems Success ◽  
Information System Success ◽  
Information Systems Success Model ◽  
System Success ◽  
Government Development

This chapter examines the Information Systems success model in the Egyptian context. Much of the existing literature on information system success focuses primarily on the private sector. There are fewer studies that examine success in the context of the development of e-government. This study focuses specifically on local e-government development of projects in Egypt. A survey is administered in three local governments on actual users of Information Systems. The results of this study confirm much of the existing research on information system success, but highlight the importance of net benefit as a success factor that examines the organizational and managerial context of e-government development. The importance of this research indicates that managerial functions matter for the success of e-government projects.

The Impact of Culture on the Perception of Information System Success

2009 ◽  
pp. 156-171
Author(s):  
Hafid Agourram
Keyword(s):  
Information System ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Multinational Organization ◽  
Is Success ◽  
Multinational Organizations ◽  
Erp System ◽  
Information System Success ◽  
System Success ◽  
Concept Of Information

Research has showed that social and socio-technical concepts are influenced by culture. The objective of this chapter is to explore how the socio-technical concept of information system success is defined and perceived by a group of French managers. The results show that culture does influence IS success perception. The study has many implications for both academic and practice communities. The results are especially important to multinational organizations that standardize IS in different cultures including France. The research case is a multibillion dollar Canadian multinational organization which decided to standardize an Enterprise Resource Planning (ERP) system in all its worldwide subsidiaries.

Success and Failure of Local E-Government Projects

2011 ◽  
pp. 242-261 ◽  
Author(s):  
Hisham M. Abdelsalam ◽  
Christopher G. Reddick ◽  
Hatem A. El Kadi
Keyword(s):  
Information System ◽  
Information Systems ◽  
Local Governments ◽  
Success Factor ◽  
Net Benefit ◽  
Information Systems Success ◽  
Information System Success ◽  
Information Systems Success Model ◽  
System Success ◽  
Government Development

This chapter examines the Information Systems success model in the Egyptian context. Much of the existing literature on information system success focuses primarily on the private sector. There are fewer studies that examine success in the context of the development of e-government. This study focuses specifically on local e-government development of projects in Egypt. A survey is administered in three local governments on actual users of Information Systems. The results of this study confirm much of the existing research on information system success, but highlight the importance of net benefit as a success factor that examines the organizational and managerial context of e-government development. The importance of this research indicates that managerial functions matter for the success of e-government projects.

Information System Success Model in Healthcare and Medical Informatics with Open Source Software

2013 ◽  
Vol 311 ◽  
pp. 20-25
Author(s):  
Chien Hung Liu ◽  
Po Yin Chang
Keyword(s):  
Open Source ◽  
Medical Informatics ◽  
Open Source Software ◽  
Information Systems Success ◽  
Theoretical Understanding ◽  
Information System Success ◽  
Success Model ◽  
Information Systems Success Model ◽  
Information System Success Model ◽  
System Success

Open source software (OSS) has attracted a lot interest among academics and practitioners from mid-1990s. However, there is insufficient attention on healthcare and medical informatics (HMI) of OSS (HMIOSS), most studies on OSS success are either qualitative or exploratory in nature. Hence, to identify the factors that influence HMIOSS success and establish generalize ability, an empirical study measuring HMIOSS success would enable HMIOSS developers and users to improve HMIOSS usage. In this study, we develop a HMIOSS success model from a previous information systems success Model incorporating the characteristics of HMI domain. This research contributes towards advancing theoretical understanding of HMIOSS success as well as offering practitioners for enhancing HMIOSS success.

Measuring Information Systems Success

2012 ◽  
pp. 23-38 ◽  
Author(s):  
Cees J. Gelderman ◽  
Rob J. Kusters
Keyword(s):  
Information System ◽  
Information Systems ◽  
Organizational Performance ◽  
Organizational Effectiveness ◽  
Information Systems Success ◽  
Information System Success ◽  
Objective System ◽  
System Success ◽  
Surrogate Measure ◽  
Surrogate Measures

Information System success is difficult to measure directly. Because of the influence of non-controllable variables, it actually seems to be impossible to directly compute or determine the contribution of Information Systems to organizational performance, or to overall organizational effectiveness. As an alternative, perception of system success is often used as a surrogate measure. However, this raises the question of the validity of this surrogate measure. In this chapter, the authors describe a survey aiming to investigate the validity of this surrogate measure. Results show that there is reason to doubt the usefulness and validity of surrogate measures for objective system success.

An Extension to the Delone and Mclean Information Systems Success Model and Validation in the Internet Banking Context

2019 ◽  
pp. 61-75
Author(s):  
Veeraraghavan Jagannathan ◽  
Senthilarasu Balasubramanian ◽  
Thamaraiselvan Natarajan
Keyword(s):  
Information Systems ◽  
User Satisfaction ◽  
Information Quality ◽  
Internet Banking ◽  
Substantial Effect ◽  
Information Systems Success ◽  
Is Success ◽  
Delone And Mclean ◽  
Success Model ◽  
Key Factor

The modern internet era opened a plethora of opportunities for doing business online. Internet banking (IB) is one such innovation that made great strides from its humble beginnings in the mid-1990s. It is important for bank practitioners to know the factors contributing to the success of new technology by customers to enable them to be better placed in the competitive segment. This study proposes an extension to the Delone and Mclean IS success model to evaluate information systems(IS) success in the context of internet banking, with security as a new dimension. Data was collected from 312 respondents. The results found that security is a key factor for IB success. Furthermore, the study found that the dimension system quality has not had any substantial effect on IB user satisfaction; however, security and information quality were found to influence user satisfaction. Based on the findings, some implications for research and practice were prescribed, in addition to directions for future researchers of IS success in the IB context.

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