Information Management in Industrial Areas

Author(s):  
Cláudio Roberto Magalhães Pessoa ◽  
Umberto Pereira Silva ◽  
Carlos Henrique de Ávila Cruz

The constant demands for modernization of technological business parks and the high availability of technological resources provoke companies to invest in an unplanned and unstable manner in technologies. In this chapter, the authors observe the orientation of the strategic alignment and the perspective of the knowledge management with the objective to structure the implementation of technologies that are focused in industrial production. It uses a multiple cases studies method to verify the proposal of Knowledge Management in the production environment. In development, these multiple case studies evaluate how the insertion of RFID is given in an untimely manner, not allowing its users to obtain the best results from strategic management of knowledge for the alignment to enterprise strategies. These two constructs, reviewed in the theoretical framework, are used to analyze whether managers make decision based on these theories.

Author(s):  
A. Okunoye

Multiple case studies in India, The Gambia, and Nigeria are the background for an empirically grounded framework of knowledge management (KM). Cultural diversity and gaps in the provision of infrastructure make managing knowledge challenging but necessary in developing countries. These cultural and infrastructural issues are also related to governmental, educational, political, social, and economic factors. These environmental factors interact with organizational variables and information technology to enable or constrain knowledge management processes in the creation and protection of knowledge resources. The framework can help organizations to prepare their KM projects, to reveal problems during the project, and to assess its outcomes.


Author(s):  
Sely Maria De Souza Costa ◽  
Fernando César Lima Leite

En este artículo son discutidas las relaciones conceptuales entre comunicación de la información, gestión de la información y gestión del conocimiento desde el ámbito de las Ciencias de la Información con el objetivo de presentar una fundamentación teórica sobre estos temas con base en la literatura, las reflexiones de diversos autores y los resultados de estudios realizados durante casi 10 años que discurren sobre aspectos epistemológicos de las Ciencias de la Información. El enfoque interdisciplinario permite abordar autores representativos de las Ciencias de la Información, de comunicación, de gestión de la información y de gestión del conocimiento. A lo largo de la discusión son presentados modelos que ilustran los abordajes de autores pioneros, así como las construcciones teóricas que muestran las relaciones conceptuales más importantes entre los temas presentados. Se concluye que un abordaje que considera las relaciones antes descritas deben ser privilegiadas en las Ciencias de la Información, lo que a su vez requiere una adopción de los abordajes asociados a comunicación y gestión en los diversos contextos, lo que implica que estudios de comunicación y de gestión en las Ciencias de la Información deben tener en cuenta sus abordajes conceptuales, teóricos inherentes, en la medida que son conceptos cuyos abordajes tienden a estar formalmente asociados en el área.AbstractThis paper examines conceptual relationships among communication of information, information management and knowledge management from the standpoint of Information Science in order to proffer a theoretical framework supported by a review of the literature and reflections researchers, who have addressed epistemological aspects of information science in regard to these issues. The approach of this research is interdisciplinary, admitting seminal authors from both information and communication science, as well as research in the field of information and knowledge management in order to describe approaches and theoretical constructions of the most influential researchers and show the key conceptual relationships common in their work. These theoretical commonalities should be taken seriously in the field of information science, which should adopt a research approach that associates communication and management across diverse contexts recognizing their conceptual communalities.


2011 ◽  
pp. 820-840
Author(s):  
Adekunle Okunoye ◽  
Nancy Bertaux

Multiple case studies in India, The Gambia, and Nigeria are the background for an empirically grounded framework of knowledge management (KM). Cultural diversity and gaps in the provision of infrastructure make managing knowledge challenging but necessary in developing countries. These cultural and infrastructural issues are also related to governmental, educational, political, social, and economic factors. These environmental factors interact with organizational variables and information technology to enable or constrain knowledge management processes in the creation and protection of knowledge resources. The framework can help organizations to prepare their KM projects, to reveal problems during the project, and to assess its outcomes.


Author(s):  
Alexandre L’Erario ◽  
Hellen Christine Seródio Thomazinho ◽  
José Augusto Fabri

Software maintenance is the task of modifying a running product previously delivered to the client, in order to correct defects, improve performance or adapt it to the environment. This task is a crucial activity for enterprises. Without it, existing systems would become rapidly out-of-date and inefficient. The purpose of this paper is to present a software maintenance approach used in small and medium-sized business (SMB) organizations in Brazil. Currently, these organizations represent 95.5% of the software companies in the country. The approach presented here indicates how SMB IT companies have improved their software maintenance processes. Multiple case studies were performed to validate this approach. The outcomes showed that strategies associated with managing users’ knowledge and development/maintenance teams are relevant to increase the maintenance process effectiveness. This approach involves three aspects: users’ knowledge management, maintenance team knowledge and the management and maintenance process. This improvement includes reducing time and also minimizing the number of tickets. The response time for tickets resolution to the end user has been reduced. In addition, IT organizations have minimized the effects associated with both staff and client turnovers.


2016 ◽  
Vol 9 (2) ◽  
pp. 192-209
Author(s):  
Claudio Cesar Silva ◽  
Nildes Raimunda Pitombo Leite ◽  
Leonel Cezar Rodrigues

This research is characterized as a qualitative approach based on multiple-case studies in hospital organizations. These findings enhance our understanding of how the strategic management of people can foster organizational commitment, using managers of hospital organizations as subjects, and expanding discussions about the concept of organizational commitment. Data were collected using in-depth interviews, qualitative survey questionnaires and documentary research. Data management and analysis were performed using analysis strategies, reflective analysis, document analysis and, consequently, triangulation of data. Overall, these results show that when the policies and practices of strategic management of people are integrated into organizational strategies, there is a tendency of people management act more focused on commitment model. Moreover, the central aspects of the concepts and perceptions about organizational commitment drawn up by managers highlight the commitment, dedication and identification with the organization as affective dimension characteristics of commitment found in the literature. However, no references were found to normative and instrumental dimensions.


Think India ◽  
2019 ◽  
Vol 22 (3) ◽  
pp. 1008-1016
Author(s):  
Priyanka ◽  
Ms Ipshita Bansal

Universities in the state are regarded as ‘small cities’ due to their large size, population, and the various complex activities taking place in campuses, which have some serious direct and indirect impacts on the environment. The current study focuses on the green practices in state universities of Haryana. The comparative analysis has been done between the multiple case studies and find out the best green practices being adopted in universities for moving towards making the green campus and recommend the area of improvement for making environment sustainable campus.


2021 ◽  
Vol 13 (9) ◽  
pp. 4632
Author(s):  
Varun Gupta ◽  
Luis Rubalcaba

Context: The coronavirus disease 2019 (COVID-19) pandemic led to a turbulent business environment, resulting in market uncertainties, frustrations, and rumors. Wrongly held beliefs—or myths—can hinder startups from turning new market opportunities into their favor (for example, by failing at diversification decisions) or undertaking wrong business decisions, e.g., diversifying in industries that have products of no real market value). Objectives: The objective of the paper is to identify the beliefs that drive the business decisions of startups in a pandemic and to isolate those beliefs that are merely myths. Further, this paper proposes strategic guidelines in the form of a framework to help startups make sound decisions that can lead to market success. Method: The two-step research method involved multiple case studies with five startups based in India, France, Italy, and Switzerland, to identify perceptual beliefs that drove strategic business decisions, followed by a case study of 36 COVID-19-solution focused startups, funded by the European Union (EU). The findings were validated through a survey that involved 102 entrepreneurs. The comparative analysis of two multiple case studies helped identify beliefs that were merely “myths”; myths that drove irrational strategic decisions, resulting in business failures. Results: The results indicate that startups make decisions in pandemic situations that are driven by seven myths, pertaining to human, intellectual, and financial resources. The decision on whether to diversify or continue in the same business operation can be divided into four strategic options of the Competency-Industry Relatedness (C-IR) framework: ignore, delay, phase-in, and diversify. Diversification in the same (or different industry) is less risky for startups if they have the skills, as needed, to diversify in related industries. Diversification in related industries helps startups leverage their experiences and learning curves (those associated with existing product lines) to adapt their existing products in new markets, or utilize their technologies to solve new problems via new products. The desired outcome for these startups should be sustainable business growth—to meet sustainability goals by contributing to the society and the economy. Conclusion: The C-IR framework is a strategic guide for startups to make business decisions based on internal factors, rather than myths. Accurately assessing skill diversity and the nature of new industries (or markets) will help startups leverage their existing resources optimally, without the need for (pricey) external funding. This will foster sustained business growth resulting in a nation economic development. Knowledge transfer from the Innovation ecosystem will further strengthen the C-IR framework effectiveness.


Author(s):  
Tom Yoon ◽  
Bong-Keun Jeong

Using a multiple case studies and surveys, this article finds that factors essential to successful Service Oriented Architecture (SOA) implementations include establishing effective SOA governance, establishing SOA registries, starting with a small project, collaboration between business and IT units, strengthening trust among business units, and training. This article also explores business and IT motivations for SOA implementation and the benefits realized from this implementation. The findings from this article can provide a guidance for practitioners on the successful implementation of SOA.


Author(s):  
Muhammad Shujahat ◽  
Saddam Hussain ◽  
Sammar Javed ◽  
Muhammad Imran Malik ◽  
Ramayah Thurasamy ◽  
...  

Purpose The purpose of this study is primarily to discuss the synergic and separate use of knowledge and intelligence, via knowledge management and competitive intelligence, in each stage of strategic management process. Next, this paper aims to discuss the implications of each stage of strategic management process for knowledge management and competitive intelligence and vice versa. Design/methodology/approach A systematic literature review was performed within time frame of 2000-2016. Extracted information from reviewed studies was synthesized and integrated in strategic management model of Fred David. Findings A strategic management model with lens of knowledge management and competitive intelligence is proposed. Each stage of knowledge management process has implications for knowledge management and competitive intelligence and vice versa. In addition, synergic and separate use of knowledge and intelligence results in effective decision-making, leading to competitive advantage. Research limitations/implications Learning curve of knowledge management and competitive intelligence and being limited to the use of Fred David model are among the many key limitations. Practical implications Experts of knowledge management, competitive intelligence and strategic management can use this study to gain competitive advantage based on knowledge and information resources. Organizations should have knowledge management function and competitive intelligence to support the strategy formulation, implementation and evaluation. Social implications Readers can take a view for how they can manage their knowledge and information resources from a strategic perspective. Originality/value This study proposes a strategic management model with lens of knowledge management and competitive intelligence. The model discusses ways for synergic and separate use of knowledge and intelligence in each stage of strategic management, leading to competitive advantage. In addition, it discusses the holistic and integrated implications of knowledge management and competitive intelligence for each stage of strategic management process and vice versa.


2015 ◽  
Vol 14 (02) ◽  
pp. 1550002 ◽  
Author(s):  
Denise A. D. Bedford

Information landscape is a critical component of professional and scholarly disciplines. Established disciplines have a managed information foundation covering primary, secondary and tertiary sources, targeted search capabilities, discipline-specific knowledge organisation tools and services, and quality controlled review processes. The information landscapes of emerging disciplines may be more chaotic and unsettled, and present challenges for professionals. This research considers the information landscape of the knowledge management discipline. An open public survey of knowledge professionals provides insights into three factors that affect the landscape including: (1) information awareness; (2) information use and access; and (3) information valuation. Findings highlight key information management challenges, and offer suggestions for solutions.


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