Knowledge Management and Reverse Mentoring in the Nigerian Tertiary Institutions

Author(s):  
Ayotunde Adebayo

The effective management of knowledge is now believed to be the main core competence in order for an organization to survive within the competitive business environment in Nigeria. However, the current implementation of KM within the Nigerian tertiary institution is still in its developmental phase. The Nigerian tertiary institution is resource-oriented, and as such, the most important assets to the universities within the educational sector are their knowledge assets. Therefore, Nigerian tertiary institutions need to understand and appreciate that knowledge is a valuable asset that can help sustain their competitive advantage within this sector. This chapter, therefore, focuses on the relationship between knowledge management and reverse mentoring within the Nigerian tertiary sector. It also focuses on the challenges of reverse mentoring and how value can be derived when knowledge is shared as a result of the mentoring relationship being established between the participants involved (mentor and the mentee).

2011 ◽  
pp. 1579-1594
Author(s):  
Juin-Cherng Lu ◽  
Chia-Wen Tsai

This chapter is an exploratory investigation of the relationship and interaction between the learning organization and organizational learning in terms of an enabling role of knowledge management. In the severe and dynamic business environment, organizations should respond quickly to their rivals and environment by transforming into a learning organization. A learning organization could provoke innovation and learning through its structure, task and process redesigns, and evermore adapt gradually toward the eventual goal of organizational learning. Therefore, the dynamic process between the learning organization and organizational learning is an important issue of current knowledge management and practice — that is, the enabling role of knowledge management could enhance the interaction between learning organization and organizational learning. Furthermore, the authors will explore the relationship and interaction between the learning organization and organizational learning in terms of knowledge management processes in business. Two cases, TSMC and Winbond, the semiconductor and high-tech firms in Taiwan, will be studied to illustrate the findings and insights for the study and the chapter.


2020 ◽  
Vol 12 (23) ◽  
pp. 10061
Author(s):  
Mirna Kordab ◽  
Jurgita Raudeliūnienė ◽  
Ieva Meidutė-Kavaliauskienė

Organizations operating in the intensive knowledge-based sector seek efficient management approaches and sustainable development practices to perform efficiently in the dynamic business environment. Knowledge management practice and organizational learning are significant factors in order to achieve sustainable organizational performance in a rapidly changing business environment. Based on the scientific literature analysis, there is still a lack of evidence related to the mediating role of the whole knowledge management cycle, including the five knowledge management processes (knowledge acquisition, creation, storage, sharing, and application) in the relationship between organizational learning and sustainable organizational performance for organizations operating in intensive knowledge-based sectors. This study aimed to examine the impact of the whole knowledge management cycle on the relationship between organizational learning and sustainable organizational performance in intensive knowledge-based sectors, specifically the audit and consulting companies in the Middle East region. Systematic scientific literature analysis, expert evaluation (structured questionnaire), and structural equation modeling (SEM) technique were used to develop and verify the research model. Data was collected through a structured questionnaire distributed among auditing experts working in a knowledge-based sector—audit and consulting companies in the Middle East region. The research results supported the hypotheses stating that organizational learning positively affects knowledge acquisition, storage, sharing, application processes, and sustainable organizational performance. However, the results verified that organizational learning has an insignificant impact on the Middle Eastern audit and consulting companies’ knowledge creation process.


2019 ◽  
Vol 8 (8) ◽  
pp. 70
Author(s):  
Ruby N. Ike ◽  
Emmanuel K. Agbaeze ◽  
Ben E. Udoh ◽  
Bamidele S. Adeleke

This study examined the challenges associated with knowledge management implementation and academic staff retention in selected tertiary institutions in South East, Nigeria. The research design adopted was a cross-sectional survey design. The main instrument used for data collection was questionnaire. The population consisted of 7,423 academic staff of the 10 randomly selected institutions in the South East Nigeria. A total sample size of 555 was drawn from the population. The instrument was checked for reliability using Cronbach method and the reliability co-efficient result of 0.915 showed that the instrument had high degree of item reliability. The hypothesis formulated was tested using Friedman chi-square statistics. The findings indicate that there is positive significant challenge in knowledge management implementation and academic staff retention in selected tertiary institution. The study concluded that lack of Knowledge Management implementation has posed a great challenge in academic staff retention in tertiary institutions. It was advised that tertiary institutions in Nigeria should adequately manage the process of knowledge acquisition, sharing and development so as to enjoy a Stella performance


Author(s):  
Juin-Cherng Lu ◽  
Chia-Wen Tsai

This chapter is an exploratory investigation of the relationship and interaction between the learning organization and organizational learning in terms of an enabling role of knowledge management. In the severe and dynamic business environment, organizations should respond quickly to their rivals and environment by transforming into a learning organization. A learning organization could provoke innovation and learning through its structure, task and process redesigns, and evermore adapt gradually toward the eventual goal of organizational learning. Therefore, the dynamic process between the learning organization and organizational learning is an important issue of current knowledge management and practice — that is, the enabling role of knowledge management could enhance the interaction between learning organization and organizational learning. Furthermore, the authors will explore the relationship and interaction between the learning organization and organizational learning in terms of knowledge management processes in business. Two cases, TSMC and Winbond, the semiconductor and high-tech firms in Taiwan, will be studied to illustrate the findings and insights for the study and the chapter.


Author(s):  
Erna Handayani ◽  
Herni Justiana Astuti ◽  
Akhmad Darmawan ◽  
Bima Cinintya Pratama

This study of college services consumers aims to determine several aspects of the service marketing mix of the decision to choose college x in Purwokerto, Indonesia. Furthermore, this study uses emotional branding moderation on aspects of the marketing mix on the selection decision. Emotional branding aspects were studied to determine customer emotional involvement, pride, emotional relationships, and expectations of the selected educational service products. Using a questionnaire with a Linkert scale, the study explored information from 300 student respondents who registered at college x in Purwokerto, Indonesia. Furthermore, the questionnaire data received were processed using the Smart-PLS 3.0 analysis tool. The results of the analysis of emotional branding were unable to moderate the relationship between promo si, price, place, process, and customer service to choose college x in Purwokerto, Indonesia during the Covid-19 periods. Promotions and places or locations. Other aspects do not affect. This condition indicates the importance of promotion and proximity to location when choosing a tertiary institution during the Covid-19 period. Promotion needs to be improved at tertiary institutions x in Purwokerto Indonesia, as done through online media and social media. Research on the emotional branding of College services has not been done much. This research complements the information and adds to the repertoire of research on emotional branding, brand equity, and emotional brand service products.


Author(s):  
U. Esther Ude ◽  
O. Oyedoyin Akintunde

This study examined the relationship between personality traits and achievement motivation of students in tertiary institution in Plateau state. The study adopted the cross-sectional research survey design in its investigation of the variables. Primary source of data was generated through structured, self- administered questionnaire using the big five inventory which comprises of 44-items and achievement motivation inventory which comprises of 32 items. A sample of 333 respondents was drawn from a population of 2000 second year (200 levels) students in the Faculty of Education in five tertiary institutions in Plateau State.  Reliability of the instrument was achieved by the use of the Cronbach Alpha coefficient with all the items scoring coefficients above 0.70. Data generated were analyzed and presented using both descriptive and inferential statistical techniques. The hypotheses were tested using the Pearson’s Product Moment Correlation (PPMC). The tests were carried out at a 95% confidence interval and a 0.05 level of significance. Findings revealed that there is a positive significant relationship between personality traits and achievement motivation of students in tertiary institution in Plateau state. The study thus recommends that teachers should guide students to identify their personality traits and encouraged them to strive to develop their traits in order to be successful in their pursuit.


Author(s):  
Stephen McLaughlin

Many organizations struggling to capitalise on their knowledge assets tend to let their knowledge management systems emerge from existing IT systems and infrastructure. Within a complex business environment this can cause a mismatch between how knowledge assets are—and should be—managed. In order to help organizations develop dynamic and effective KM systems, organizations need to re-think how knowledge is created and shared around their core business processes. To be more specific, for organizations where inter/intra organizational collaboration is vital to overall end-to-end performance, organizations need to consider the relationship between four key components: knowledge strategy, core process optimisation, core process performance, and knowledge barriers. This chapter will explain why these components are important, the relationship between them, and how they relate to each other in terms of helping to define an effective knowledge management system. The findings presented are based on data collated within, and across, IBM’s Integrated Supply Chain.


Mousaion ◽  
2016 ◽  
Vol 33 (3) ◽  
pp. 115-128 ◽  
Author(s):  
Effort Chido Chingono ◽  
Admire Moyo ◽  
Daniel Rotich

Information literacy (IL) advances the living standards for people and enables informed decision-making which translates to socio-economic development. The purpose of this study was to investigate the role of IL in socio economic development among students in Zimbabwe. The objectives were to find out how students obtain IL skills; examine the importance of IL to students; examine the relationship between IL and Information Communication Technologies (ICTs); examine the relationship that exists between IL and socio economic development and find out the challenges faced by students in obtaining IL. A survey was conducted in Bulawayo and 191 students were sampled. Data was collected through questionnaires and interviews. Findings revealed that most students acquire IL through lectures and this enabled them to make informed decisions related to socio-economic development The study recommended that authorities in tertiary institutions should ensure enough ICTs to enable IL acquisition for all students.


2020 ◽  
Vol 21 (2) ◽  
pp. 208-234
Author(s):  
Uli Wildan Nuryanto ◽  
Masyhudzulhak Djamil MZ ◽  
Achmad Hidayat Sutawidjaya ◽  
Ahmad Badawi Saluy

In current dynamic business environment, the competition is getting stiffer and performance organizational becomes issue, the caracteristics that occurred in the industrial revolution 4.0. This condition requires organizations to increase the performance to be sustain. Competence and knowledge management as internal resources that reffer to RBV are strengths hat are very important as predictors in improving performance. For this reason, the study has explored the indicators of each of the predictors and also test the relationships between latent variable that have been hypothesized. This research focus to the industrial chemical manufactur at Banten Province Indonesia which is become the province with the third largest number of chemical firms in Indonesia. Regarding to the central bureau statistics of Indonesia, the values of productivity and human resources capability from downstream chemical manufactur sector below the target. This research using SEM-PLS method to measure 97 respondents from the level supervisor and manajerial. The final results provide a positive and significant relationship between competence and knowledge management through competitive advantage and organizatioan performance. Competitive advantage also increasse the relationship between competence and knowledge management through the organizational performance. This result has implication for managerial levels to increase human resources performance so it can improve the firm competitive advantage. 


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