Informational, Physical, and Psychological Privacy as Determinants of Patient Behaviour in Health Care

2015 ◽  
pp. 686-705
Author(s):  
Natalia Serenko
Keyword(s):  
Cultural Values ◽  
Medical Information ◽  
Personal Information ◽  
Cultural Beliefs ◽  
Treatment Compliance ◽  
Three Dimensions ◽  
Health Issues ◽  
Informational Privacy ◽  
Patient Behaviour ◽  
Positive Word Of Mouth

This chapter presents and describes a theoretical framework explicating how three dimensions of privacy in healthcare (i.e. informational, physical, and psychological) influence patient behaviour through trust. Informational privacy is defined as the patients' perceptions of the degree of control over their personal information when their doctor collects, uses, disseminates, and stores their information. Physical privacy refers to the patients' perceptions of the degree of their physical inaccessibility to others. Psychological privacy is the patients' perceptions of the extent to which the physician allows them to participate in their healthcare decisions and maintains their personal and cultural values, such as inner thoughts, feelings, cultural beliefs, and religious practices. These types of privacy are especially important with respect to service quality and patient safety due to the recent advancements in information and telecommunication technologies and the availability of online medical information. As a result, patients have become more educated in various health issues, and many of them want to actively participate in their health decisions. The framework proposes that these privacy dimensions affect trust in a healthcare provider. Trust, in turn, has an effect on treatment compliance, positive word-of-mouth, and commitment to stay with the current service provider in the future. Based on the framework, recommendations for healthcare stakeholders are provided.

Informational, Physical, and Psychological Privacy as Determinants of Patient Behaviour in Health Care

2014 ◽  
pp. 1-20 ◽  
Author(s):  
Natalia Serenko
Keyword(s):  
Cultural Values ◽  
Medical Information ◽  
Personal Information ◽  
Cultural Beliefs ◽  
Treatment Compliance ◽  
Three Dimensions ◽  
Health Issues ◽  
Informational Privacy ◽  
Patient Behaviour ◽  
Positive Word Of Mouth

This chapter presents and describes a theoretical framework explicating how three dimensions of privacy in healthcare (i.e. informational, physical, and psychological) influence patient behaviour through trust. Informational privacy is defined as the patients' perceptions of the degree of control over their personal information when their doctor collects, uses, disseminates, and stores their information. Physical privacy refers to the patients' perceptions of the degree of their physical inaccessibility to others. Psychological privacy is the patients' perceptions of the extent to which the physician allows them to participate in their healthcare decisions and maintains their personal and cultural values, such as inner thoughts, feelings, cultural beliefs, and religious practices. These types of privacy are especially important with respect to service quality and patient safety due to the recent advancements in information and telecommunication technologies and the availability of online medical information. As a result, patients have become more educated in various health issues, and many of them want to actively participate in their health decisions. The framework proposes that these privacy dimensions affect trust in a healthcare provider. Trust, in turn, has an effect on treatment compliance, positive word-of-mouth, and commitment to stay with the current service provider in the future. Based on the framework, recommendations for healthcare stakeholders are provided.

Mental health and stigma in Saudi Arabia: a scoping review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nada Alattar ◽  
Anne Felton ◽  
Theodore Stickley
Keyword(s):  
Mental Health ◽  
Saudi Arabia ◽  
Scoping Review ◽  
Mental Health Problems ◽  
Cultural Beliefs ◽  
Relevant Literature ◽  
Mental Health Stigma ◽  
Health Issues ◽  
Content Type ◽  
Mental Health Issues

Purpose Stigma associated with mental health problems is widespread in the Kingdom of Saudi Arabia (KSA). Consequently, this may prevent many Saudi people from accessing the mental health-care services and support they need. The purpose of this study is to consider how stigma affects people needing to access mental health services in the KSA. To achieve this aim, this study reviews the knowledge base concerning stigma and mental health in KSA and considers specific further research necessary to increase the knowledge and understanding in this important area. Design/methodology/approach This review examines the relevant literature concerning mental health stigma and related issues in KSA using the Arksey and O'Malley and the Preferred Reporting Items for Systematic Reviews and Meta-Analyses frameworks. As a scoping review, it has used a systematic approach in literature searching. The results of the search were then thematically analysed and the themes were then discussed in light of the concepts of stigma and mental health. Findings Stigma around mental health impedes access to care, the nature of care and current clinical practice in the KSA. The voices of those with mental health issues in KSA are almost entirely unrepresented in the literature. Originality/value The review identifies that mental health stigma and cultural beliefs about mental health in KSA may act as barriers to accessing services. The voice of mental health service users in KSA remains largely unheard. If public discussion of mental health issues can increase, people’s experiences of accessing services may be improved.

scholarly journals Study the Effect of Culture on Customer Loyalty on the Target Markets for Successful Export

2017 ◽  
Vol 9 (2) ◽  
pp. 148 ◽  
Author(s):  
Farzad Tarhani ◽  
Solmaz Janfadaei
Keyword(s):  
Cultural Values ◽  
Customer Loyalty ◽  
Cultural Beliefs ◽  
Foreign Market ◽  
Structural Equations ◽  
Cultural Dimension ◽  
Target Market ◽  
Validity And Reliability ◽  
Wide Range ◽  
Target Markets

Export deals with a wide range of environmental factors, customers and competitors that are different with the domestic market. That’s why market research and export promotion require management plans and appropriate procedures to their target markets and audiences. Exporter before entering a foreign market requires that by doing the necessary research on the marketrealizethe type of information required and how to collect it from a country other than their country and study about the cultural dimensions.In fact, differences in the environment, cultural, legal, political, economic, financial, geographic, multinational markets, free trade zones and economic agreements include the level of economic development and the risks and major exporter that they should do an investigation to consider the conditions of satisfaction and thus increase customer loyalty.This applied research was done aims to determine the effect of culture on customer loyalty at target markets for successful export using a descriptive method by a questionnaire that its validity and reliability was calculated. To analyze the issue of structural equations and correlation test was used. Based on the results, this study found a relationship between the cultural dimension, cultural beliefs and cultural values and traditions with customer loyalty at target market.

scholarly journals Internet privacy in Canada: a public interest perspective

2021 ◽  
Author(s):  
Julie Gustavel
Keyword(s):  
Personal Information ◽  
Online Environment ◽  
Informational Privacy ◽  
Online Data ◽  
Policy Makers ◽  
Privacy Concerns ◽  
Record Keeping ◽  
Internet Privacy ◽  
Legislative Action ◽  
Individual Privacy

Issues about informational privacy have emerged in tandem with the escalating increase in nformation stored in electronic formats. Data protection is a pressing issue not only because files of personal information are being kept in greater detail and for longer periods of time, but also because the data can be retrieved and compared or matched without delay, regardless of geography. While defenders of information technology cite efficiency and safety among the countervailing benefits, concerns from an increasingly tech-savvy public have introduced a sense of urgency to demand tough legislation. Although many studies have provided evidence of online privacy concerns, few have explored the nature of the concern in detail, especially in terms of government policy for our new online environment. Bill C-6, Canada's recent legislative action, has provided a practical basis from which to appraise governments' role in privacy protection. With this in mind, the paper will be divided into two parts. Part one will be undertaken to: (A) evaluate the arguments of critics as well as defenders of contemporary record-keeping practices and the philosophical conceptions of privacy, which underlie them; and, using these themes (B) provide a comprehensive assessment of the effectiveness of Bill C- 6, examining the ways in which policy makers have begun to treat privacy as both a commodity and a secondary adjunct to business activity. Part two of the paper, purposes a series of recommendations or, more specifically, a framework for Bill C-6 that would, more effectively, protect individual privacy from private entities, who collect online data.

Internet as a Source of Health Information and its Perceived Influence on Personal Empowerment

2011 ◽  
pp. 958-974
Author(s):  
Guy Paré ◽  
Jean-Nicolas Malek ◽  
Claude Sicotte ◽  
Marc Lemire
Keyword(s):  
Health Information ◽  
Internet Use ◽  
Medical Information ◽  
Sample Survey ◽  
The Internet ◽  
Health Issues ◽  
Personal Empowerment ◽  
Participative Approach ◽  
Use Of The Internet ◽  
Search For Information

The primary aim of this study is twofold. First, the authors seek to identify the factors that influence members of the general public to conduct Internet searches for health information. Their second intent is to explore the influence such Internet use has on three types of personal empowerment. In the summer of 2007 the authors conducted a household sample survey of a population of Canadian adults. A total of 261 self-administered questionnaires were returned to the researchers. Our findings indicate that use of the Internet as a source of health information is directly related to three main factors: sex, age and the individual’s perceived ability to understand, interpret and use the medical information available online. Further, their results lend support to the notion that using the Internet to search for information about health issues represents a more consumer based and participative approach to health care. This study is one of the first to relate Internet use to various forms of personal empowerment. This area appears to have great potential as a means by which consumers can become more empowered in managing personal health issues.

Data Science and Designing for Privacy

2016 ◽  
Vol 20 (1) ◽  
pp. 51-68
Author(s):  
Michael Falgoust ◽  
Keyword(s):  
Data Science ◽  
Personal Information ◽  
Information Age ◽  
Large Data ◽  
Large Data Sets ◽  
Data Sets ◽  
Informational Privacy ◽  
Design Constraint ◽  
Classical Models ◽  
Privacy Problem

Unprecedented advances in the ability to store, analyze, and retrieve data is the hallmark of the information age. Along with enhanced capability to identify meaningful patterns in large data sets, contemporary data science renders many classical models of privacy protection ineffective. Addressing these issues through privacy-sensitive design is insufficient because advanced data science is mutually exclusive with preserving privacy. The special privacy problem posed by data analysis has so far escaped even leading accounts of informational privacy. Here, I argue that accounts of privacy must include norms about information processing in addition to norms about information flow. Ultimately, users need the resources to control how and when personal information is processed and the knowledge to make information decisions about that control. While privacy is an insufficient design constraint, value-sensitive design around control and transparency can support privacy in the information age.

The Regulation of Genetic Testing and the Protection of Genetic and Medical Information in Singapore

2011 ◽  
pp. 199-219
Author(s):  
Terry Kaan
Keyword(s):  
Genetic Testing ◽  
Biomedical Research ◽  
Medical Information ◽  
Social Issues ◽  
Personal Information ◽  
Insurance Industry ◽  
Special Treatment ◽  
Privacy Concerns ◽  
Genetic Exceptionalism ◽  
The Impact

In the decades since its independence in 1965, the transformation of Singapore’s economy and its transition to a relatively developed economy has also in like manner transformed its health care system, and of the demands made of it. The emergence and availability of new medical technologies has put into sharp focus many novel legal, ethical as well as social issues. This chapter looks at how Singapore has attempted to respond to issues thrown up by genetic testing and screening technologies. A particular focus of this chapter will be the tension between privacy concerns, and the imperatives of access for biomedical research, given that biomedical research has been championed by the Singapore government as one of the future leading sectors of the economy of Singapore. This chapter also examines Singapore’s approach to the question of “genetic exceptionalism:” Does genetic information possess special qualities or attributes that remove it from the realm of ordinary personal information, and which thereby demands special treatment and protection? In this context, the impact of the doctrine of genetic exceptionalism on industry (in this case the insurance industry) is examined.

New Ways of Thinking about Privacy

2009 ◽  
Author(s):  
Beate Roessler
Keyword(s):  
Information Technologies ◽  
Three Dimensions ◽  
Public Realm ◽  
Informational Privacy ◽  
The Public ◽  
Ways Of Thinking

This article examines the new conceptualizing and thinking about privacy. It discusses older theories of privacy and explains why they became obsolete. It suggests that the reconceptualization of privacy was influenced by the developments in information technologies, radical changes in the relation between the sexes, and the intrusion of intimacy into the public realm. It describes the normative problems associated with privacy and differentiates the three dimensions of privacy: decisional privacy, informational privacy, and local privacy.

“I Don’t Claim to Be the World’s Foremost Expert, But . . . ”: How Individuals “Know” Family Members Are Not Experiencing Health Issues as Severely as They Claim

2019 ◽  
Vol 29 (10) ◽  
pp. 1433-1446 ◽  
Author(s):  
Charee M. Thompson ◽  
Sarah Parsloe
Keyword(s):  
Family Member ◽  
Knowledge Construction ◽  
Medical Information ◽  
Family Members ◽  
Health Condition ◽  
Health Issues ◽  
Internal Coherence ◽  
Coping With Illness ◽  
Evidentiary Standards

To understand how individuals come to “know” that their family members are not experiencing their health issues as severely as they claim, we interviewed 32 individuals (nine men and 23 women, M age = 35.28 years, SD = 9.91 years) about a family member who they believe falsifies or exaggerates his or her health condition(s). Our analyses illuminate two interlinked processes of knowledge construction: (a) developing evidentiary standards and (b) gathering evidence. In engaging these processes, participants sought two types of consistency: correspondence with external “facts” (e.g., medical information, cultural [mis]conceptions), and internal coherence (i.e., complaints were highly self-contradictory and unpredictable or were overly predictable). When initial inconsistencies made participants doubt their family member, participants gathered additional evidence, including experiential, behavioral, and interactional evidence, to test and revise their initial suspicions. We discuss the implications of this research for theory and for families coping with illness.

scholarly journals Creating a Multisite Perinatal Psychiatry Databank: Purpose and Development

2020 ◽  
Vol 17 (24) ◽  
pp. 9352
Author(s):  
Wid Kattan ◽  
Laura Avigan ◽  
Barbara Hayton ◽  
Jennifer L. Barkin ◽  
Martin St-André ◽  
...  
Keyword(s):  
Mental Health ◽  
Medical Information ◽  
Perinatal Period ◽  
Self Report ◽  
Postpartum Women ◽  
Psychosocial Variables ◽  
Health Issues ◽  
Mental Health Issues ◽  
Perinatal Psychiatry ◽  
The Relationship

Mental health issues during the perinatal period are common; up to 29% of pregnant and 15% of postpartum women meet psychiatric diagnostic criteria. Despite its ubiquity, little is known about the longitudinal trajectories of perinatal psychiatric illness. This paper describes a collaboration among six perinatal mental health services in Quebec, Canada, to create an electronic databank that captures longitudinal patient data over the course of the perinatal period. The collaborating sites met to identify research interests and to select a standardized set of variables to be collected during clinical appointments. Procedures were implemented for creating a databank that serves both research and clinical purposes. The resulting databank allows pregnant and postpartum patients to complete self-report questionnaires on medical and psychosocial variables during their intake appointment in conjunction with their clinicians who fill in relevant medical information. All participants are followed until 6 months postpartum. The databank represents an opportunity to examine illness trajectories and to study rare mental disorders and the relationship between biological and psychosocial variables.

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