Forgiveness in the Workplace

2017 ◽  
pp. 877-889 ◽  
Author(s):  
Nancy Kymn Harvin Rutigliano ◽  
Sandra Barkevich ◽  
Betty Hurley
Keyword(s):  
Organizational Culture ◽  
Leadership Development ◽  
Employee Satisfaction ◽  
Learning Opportunities ◽  
Major Determinant ◽  
Organizational Success ◽  
Development Programs ◽  
Human Beings ◽  
Leadership Development Programs ◽  
And Performance

All members of an organization—no matter where they reside on the organization chart—are fallible human beings. Mistakes, therefore, are inevitable. How mistakes are dealt with greatly impacts organizational culture, which is a major determinant of productivity and performance as well as satisfaction and loyalty. We make the case that forgiveness, while seldom discussed in the workplace or in leadership development programs, can be a major contributing factor to organizational success. Evidence will be provided that when mistakes are dealt with in an environment of forgiveness and as learning opportunities, the outcomes are more likely to be positive. Connections are made to employer and employee satisfaction as well as motivation, retention, and loyalty. We further show that forgiveness in the workplace promotes understanding, tolerance, and acceptance as well as the freedom to be creative, innovative, and to excel. Examples are provided from the literature and common situations at work as to how forgiveness can be effective in fueling success.

Leadership development techniques

2018 ◽  
Vol 42 (9) ◽  
pp. 538-557 ◽  
Author(s):  
John R. Turner ◽  
Rose Baker ◽  
Jae Schroeder ◽  
Karen R. Johnson ◽  
Chih-hung Chung
Keyword(s):  
Leadership Development ◽  
Literature Review ◽  
Human Resource Development ◽  
Instructional Materials ◽  
Future Research ◽  
Development Programs ◽  
Leadership Development Programs ◽  
Content Type ◽  
Related Development ◽  
And Performance

Purpose The purpose of this paper is to identify the different leadership development techniques used to develop leaders from the human resource development (HRD) and performance improvement (PI) literature, and to categorize the development techniques using Garavan et al.’s (2015) multifaceted typology of development where development has recently emerged in the literature as a “central and important process” (p. 360). Design/methodology/approach This literature review followed the guidelines for an integrative literature review presented by Torraco (2005) and Imel (2011). This literature review was a freestanding literature review designed to provide directions for future research and development within the HRD discipline. Findings This literature review categorized over 500 leadership development techniques and mapped them with previously identified leadership capacities into Garavan et al.’s (2015) development typology. Once mapped, the authors were able to identify the most common leadership capacities and related development techniques for each development domain in the typology. Practical implications This research provides a tool for identifying required leadership capacities and development techniques that could be used by scholars and scholar-practitioners to conduct further research, as an aid in designing future leadership development programs and as instructional materials in the classroom. Social implications Leadership is becoming a shared construct in today’s literature. Leadership as a shared construct has multiple shareholders, both internal and external of the agent. To better meet the needs of these shareholders, this research provides tools for the scholar and scholar-practitioner for leadership development that can be catered to one’s needs – as opposed to a one-size fits all strategy. Originality/value This paper highlights the HRD and PI literature, and provides a pragmatic tool for leadership development. This tool can be used by scholars for future research and for testing, as well as by scholar-practitioners for designing future leadership development programs.

Linking Behavioral Styles of Leaders to Organizational Success

2019 ◽  
Vol 10 (1) ◽  
pp. 40-59
Author(s):  
Kimberley A. Gordon ◽  
Jill N. Auten ◽  
Derek Gordon ◽  
Autumn Rook
Keyword(s):  
Leadership Development ◽  
Distribution Data ◽  
Organizational Success ◽  
Development Programs ◽  
Performance Expectations ◽  
Leadership Development Programs ◽  
Distribution Study ◽  
Generalize Distribution ◽  
Meta Review ◽  
Strategic Goals

Organizational success is directly related to the ability of leaders to influence followers in support of strategic goals. Leaders utilize interpersonal skills to communicate goals, brainstorm actions, create collaboration, and move followers in desired directions. Successful leaders must be astute at recognizing key characteristics in followers, characteristics that may help or hinder meeting performance expectations. Hence, the ability to generalize and predict behaviors was paramount to leaders adapting to the work environment. Ultimately, leaders who use DISC systems to predict and influence the behavior of followers were more effective when the leaders can generalize distribution data to groups of followers as they recruit, hire, set work expectations and provide training. This article provides a meta-review of organizational initiatives in which DISC assessments were used as tools for leaders. The article includes a distribution study of 100 respondents in leadership development programs intended to aid leaders in predicting follower populations and behaviors.

scholarly journals Analysis of Employee Satisfaction and Performance Based on the Characteristics of Compensation Systems and Organizational Culture in Hospital dr. Soepraoen Malang

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Untung Slamet Suhariyono
Keyword(s):  
Organizational Culture ◽  
Significant Influence ◽  
Employee Satisfaction ◽  
Quantitative Research ◽  
Employee Performance ◽  
Compensation System ◽  
Design Data ◽  
Compensation Systems ◽  
And Performance ◽  
Performance Satisfaction

This study aims to determine the effect of Employee Satisfaction and Performance based on the Characteristics of Compensation Systems and Organizational Culture in the Hospital of Dr. Soepraoen Malang. This study uses a quantitative research method research design. Data collected using a questionnaire on 100 permanent employee respondents at Soepraoen Hospital Malang.Independent variables of this study are Job Satisfaction and Employee Performance. The dependent variable of this study is the Compensation System and Organizational Culture. The results of the study show (1) Employee satisfaction has a significant influence on the compensation system; (2) Organizational culture has a significant influence on employee satisfaction; (3) Compensation has a significant influence on employee performance;(4) Organizational culture has a significant influence on employee performance; (5) Compensation has a significant effect on employee performance through employee performance satisfaction at the Hospital. II dr. Soepraoen; (6) Organizational culture has a significant influence on employee performance through employee performance satisfaction at the Tk Hospital. II dr. Soepraoen.

Leadership development strategy: the missing links

2018 ◽  
Vol 32 (1) ◽  
pp. 11-14 ◽  
Author(s):  
Shilpa Kabra Maheshwari ◽  
Jaya Yadav
Keyword(s):  
Leadership Development ◽  
Development Strategy ◽  
Scale Up ◽  
Competitive Growth ◽  
Development Programs ◽  
Leadership Development Programs ◽  
Content Type ◽  
The Individual ◽  
Business Complexity ◽  
Practical Implications

Purpose Current volatile environments, business complexity, and leadership gaps are compelling organizations to deploy effective leadership development strategies. Fueled by competitive growth and people challenges, efforts continue to scale up but fail to create the desired leaders. This paper aims to address the missing links and calls for new ways of deploying leadership development strategy. Design/methodology/approach Qualitative data on experiential feedback have been collected from participants and stakeholders of leadership development programs in Indian organizations. Findings An integrated six-step approach to leadership development has been proposed for scholars and practitioners. Practical implications From the practitioner’s perspective, this study contributes to the field of leadership development by challenging the relevance of current approaches. It also adds to the scholarly literature on leadership development in the context of the organization and the individual. Originality/value Current studies in the area of leadership development in the Indian context are scarce.

Identity-safe or threatening? Perceptions of women-targeted diversity initiatives

2018 ◽  
Vol 21 (5) ◽  
pp. 745-766 ◽  
Author(s):  
Jessica L. Cundiff ◽  
Sohee Ryuk ◽  
Katie Cech
Keyword(s):  
Leadership Development ◽  
Women's Leadership ◽  
Development Programs ◽  
Diversity Initiatives ◽  
Leadership Development Programs ◽  
Upper Management ◽  
Undergraduate Women ◽  
Women Employees ◽  
A Company ◽  
Identity Safety

One strategy for addressing gender disparities in STEM and leadership focuses on women-targeted diversity initiatives, such as women’s networking groups and women’s leadership development programs. Although well intentioned, targeting diversity initiatives specifically toward women instead of all employees may unwittingly make workplaces appear unwelcoming and biased to prospective employees. To test this notion, undergraduate women and men read a recruitment brochure for a company that framed its diversity initiatives as either targeting women employees or all employees. Both women and men felt less social fit and comfort with the company and were more concerned about being treated negatively and unfairly when diversity initiatives were framed as women-targeted rather than all-inclusive. These results held regardless of whether the company was portrayed as male-dominated or gender equitable (Study 1, N = 117). However, results were somewhat attenuated for women, but not men, when the women-targeted program was portrayed as initiated and led by women employees rather than upper management (Study 2, N = 152). Overall, our results suggest that diversity initiatives may more effectively convey identity safety to both women and men when framed in a way that includes all employees rather than targeting only women.

Disability and Dominant Leadership Models Over Time

2020 ◽  
pp. 274-293
Author(s):  
Melanie Lee
Keyword(s):  
Higher Education ◽  
Leadership Development ◽  
Students With Disabilities ◽  
Personal Narrative ◽  
Student Leadership ◽  
Development Programs ◽  
Leadership Development Programs ◽  
Leadership Models ◽  
Models Of Disability ◽  
Over Time

This chapter is grounded in scholarly sources and personal narrative, and it concludes with recommended best practices about fostering more socially just higher education environments for college students. Specifically, the author focuses on the development of more equitable inclusion of students with disabilities in curricular and co-curricular leadership development programs. This chapter provides a context of major models of disability over time, a chronological scaffold of dominant student leadership models, and recommendations for educators inside and outside of classroom spaces. The intersection of models of disability and leadership models has not been explored. This chapter fills that gap in the literature.

Leadership self-efficacy: review and leader development implications

2019 ◽  
Vol 38 (8) ◽  
pp. 637-650
Author(s):  
Laura Paglis Dwyer
Keyword(s):  
Leadership Development ◽  
Self Efficacy ◽  
Cognitive Modeling ◽  
Group Performance ◽  
Leader Effectiveness ◽  
Future Research ◽  
Big Five Personality ◽  
Development Programs ◽  
Leadership Development Programs ◽  
Content Type

Purpose The purpose of this paper, on self-efficacy and leadership, has two objectives. First, it comprehensively reviews approximately 25 years of research on leadership self-efficacy (LSE), beginning with LSE measurement and related criticisms. Findings concerning LSE’s relationships with leader effectiveness criteria, as well as individual and contextual influences on LSE, are presented. Second, it examines the evidence on efficacy enhancement interventions and offers some preliminary recommendations for increasing LSE through leadership development programs. Design/methodology/approach The author conducted a comprehensive literature review of the existing research on LSE, covering the main contributors to this research stream and their findings. Findings The review revealed substantial diversity in LSE construct development and measurement approaches. Regarding LSE and leader effectiveness, many studies reported positive relationships with potential, performance and behavioral ratings of leaders. Collective (team) efficacy has emerged as a significant mediator between LSE and group performance. Influences on LSE include several of the Big Five personality traits, while contextual antecedents are under-researched, and potentially fruitful areas for further study. Executive coaching and mentoring, as well as cognitive modeling techniques and training in constructive thought patterns, received support for enhancing LSE in developing leaders. Originality/value This paper’s review and implications should be of substantial value to current and future LSE researchers, as it summarizes past research, synthesizes the findings to draw out common themes and consistent, corroborated findings, and identifies opportunities for future research. For practitioners, the reviewed research on interventions for increasing LSE through leadership development programs provides practical guidance.

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