The Impact of Balance Score Card Implementation on Supply Chain Firms

2017 ◽  
pp. 557-575
Author(s):  
Josiah Edmond ◽  
Fawzy Soliman

The objective of this chapter is to understand the level of impact that implementing a balanced score card can have on organisations, and the factors that contribute to such impact; the research agrees that the BSC is an effective performance measurement system. The result of the research suggests that the quality of the knowledge and the understanding of the BSC within an organisation is a major determinant to the level of positive impact that implementing the BSC can have on an organisation. This research concluded that the same principle applies to any performance measurement and performance improvement initiatives, and that non BSC implemented firms are not necessary worse-off than BSC implemented firms from a performance perspective. Only few numbers of organisations were sampled. These sampled organisations are not a complete representation of the rest. The research acknowledges that the sources of information under which conclusions and assumptions were made were not based on primary sources. It is possible these data may not fully reflect the current state of all sampled organisations in this research.

Author(s):  
Josiah Edmond ◽  
Fawzy Soliman

The objective of this chapter is to understand the level of impact that implementing a balanced score card can have on organisations, and the factors that contribute to such impact; the research agrees that the BSC is an effective performance measurement system. The result of the research suggests that the quality of the knowledge and the understanding of the BSC within an organisation is a major determinant to the level of positive impact that implementing the BSC can have on an organisation. This research concluded that the same principle applies to any performance measurement and performance improvement initiatives, and that non BSC implemented firms are not necessary worse-off than BSC implemented firms from a performance perspective. Only few numbers of organisations were sampled. These sampled organisations are not a complete representation of the rest. The research acknowledges that the sources of information under which conclusions and assumptions were made were not based on primary sources. It is possible these data may not fully reflect the current state of all sampled organisations in this research.


2015 ◽  
Vol 4 (3) ◽  
Author(s):  
Shradha Gawankar ◽  
Sachin S. Kamble ◽  
Rakesh Raut

This paper aims to propose the idea of briefly explaining the balance scorecard by highlighting its use, application in depth. A critical enabler in achieving desired performance goals is the ability to measure performance. Despite the importance of accurately measuring organizational performance in most areas of academic research, there have been very few studies that have directly addressed the question of how overall organizational performance is or should be measured. Perhaps more importantly, none of these studies seems to have significantly influenced how overall organizational performance is actually measured in most of the empirical research that uses this construct as a dependent measure. The most popular of the performance measurement framework has been the balanced scorecard abbreviated as BSC. The BSC is widely acknowledged to have moved beyond the original ideology. It has now become a strategic change management and performance management process. The approach used in this paper is the combination of literature review on evolution of balance score card and its applications in various sectors/organizations/ areas. This paper identify that the balanced scorecard is a powerful but simple strategic tool and the simplicity of the scorecard is in its design. By encompassing four primary perspectives, the tool allows an organization to turn its attention to external concerns, such as the financial outcomes and its customers expectations, and internal areas, which include its internal processes to meet external requirements and its integration of learning and growth, to successfully meet its strategic expectations. This paper provides a comprehensive overview of the balanced scorecard combined with application and strategy, which are now in a better position to begin to recognize managements expectations and to discover new ways to build value for workplace learning and performance within organization.


2017 ◽  
Vol 36 ◽  
pp. 00023
Author(s):  
A’ieshah Abdullah Sani ◽  
Amilia Saidin ◽  
Khair Syakira Bustamam ◽  
Siti Azrina Adanan ◽  
Khairunnisa Abd Samad

2003 ◽  
Vol 07 (02) ◽  
pp. 115-144
Author(s):  
Juan Antonio Fernandez ◽  
Jennifer Z. Wang ◽  
Dongjun Chen

BOL China was part of the German group Bertelsmann, one of the biggest media groups in the world. The company was the pioneer of e-business in China with the establishment of Bertelsmann on Line (BOL China). The case presents the situation of the company after one year of operations and relates the difficulties of starting an e-business when the infrastructure of the country was limited. It describes the characteristics of e-business and the demands it posed in terms of strategy and operations. Finally, the case also explores the design of a performance measurement system for the e-business, using the Balanced Score-card as a model.


Author(s):  
Kimberly Febrina Kodrat ◽  
Sukaria Sinulingga ◽  
Humala Napitupulu ◽  
Rika Ampuh Hadiguna

Rantai pasok markisa merupakan suatu konsep yang memiliki sistem pengaturan yang berkaitan dengan aliran produk, aliran informasi serta aliran keuangan dalam proses distribusi buah markisa. Pengukuran kinerja rantai pasok merupakan aktivitasaktivitas dalam rangka memenuhi permintaan pelanggan atau persentase dari aktivitas pemenuhan permintaan perusahaan kepada konsumennya. Secara umum pengukuran kinerja rantai pasok dilakukan untuk mengetahui kinerja rantai pasok dalam hal efisiensi biaya dan waktu operasi rantai pasok. Pengukuran ini dilakukan dengan terlebih dahulu menentukan indikator-indikator rantai pasok. Tujuan penelitian ini untuk merancang sistem pengukuran kinerja rantai pasok dengan menggunakan balance scorecard untuk mengidentifikasi kelemahan dan keunggulan dari sistem rantai pasok terkait melalui identifikasi indikatorindikator kunci (key performance indicators) kinerja rantai pasok agroindustri markisa. Metode penelitian ini menggunakan metode survei dengan teknik observasional deskriptif. Hasil penelitian menetapkan18 KPI yang relevan digunakan untuk mengukur kinerja rantai pasok agro industri markisa dengan menggunakan Balance Score Card dan pada Perspektif customer merupakan yang menjadi prioritas yang dibuktikan dari 3 KPI pada urutan tertinggi bobotnya masing-masing: 1) tingkat kepuasan pelanggan (C2) dengan bobot 0,1098, 2) peningkatan kualitas (C1) dengan bobot 0,0897 dan 3) tingkat ketertarikan pelanggan terhadap produk ramah lingkungan (C4) dengan bobot 0,0801 serta kinerja rantai pasok agroindustri markisa 4,3228 (cukup baik).   Passion fruit supply chain is a concept that has a regulatory system related to product flow, information flow and financial flow in the process of distribution of passion fruits. Supply chain performance measurement is activities in order to meet customer demand or a percentage of the company's demand fulfillment activities to consumers. In general, supply chain performance measurements are carried out to determine supply chain performance in terms of cost efficiency and supply chain operating time. This measurement is done by first determining the supply chain indicators. The purpose of this study was to design a supply chain performance measurement system using a balance scorecard to identify weaknesses and advantages of the related supply chain system through the identification of key performance indicators of the passion fruit agro-industry supply chain performance. This research method uses survey methods with descriptive observational techniques. The results determined 18 relevant KPIs were used to measure the performance of the passion fruit agro industry supply chain by using a Balance Score Card and the customer perspective was the priority as evidenced by 3 KPIs in the highest order of their respective weights: 1) the level of customer satisfaction (C2) with weight 0.1098, 2) quality improvement (C1) with a weight of 0.0897 and 3) level of customer interest in environmentally friendly products (C4) with a weight of 0.0801 and the performance of the passion fruit agro-industry supply chain 4.3228 (good enough). 


2020 ◽  
Vol 25 (3) ◽  
pp. 200-215
Author(s):  
Elia Oey ◽  
Daniel Tommiki ◽  
Fachrun Nisaa Widyastuti

Performance Measurement System (PMS) is essential for any organization, as it serves as guiding compass for continuous improvement. The research is a case study in a modular concrete company refining their current PMS using Balanced Score Card approach. The research developed Balanced Score Card starting from the whole company level, and then cascaded down into 3 main company activities, design, supply and construction. Measurement for 1st quarter of 2019 was done, and target and action plans for each activity were also set for the studied company


2020 ◽  
Vol 10 (1) ◽  
pp. 63-71
Author(s):  
Nurhaeda Abbas ◽  
Anggraini Sukmawati ◽  
Muhammad Syamsun

Today the performance measurement of Muhammadiyah Luwuk uUniversity’s performance has not formulated yet based on University’s vision and mission. It will affect the strategic steps needed and performance improvement efforts in the future.  Human resource scorecard is the right system to be applied in Muhammadiyah Luwuk University. The purpose of this study is to designed a performance measurement system at Muhammadiyah Luwuk University using the Human Resource Scorecard with four perspectives: stakeholder, academic management and kemuhammadiyaan, operational and innovation, as well as and learning. Data was analyzed by analytical hierarchy process method. This research was conducted by distributing questionnaires, focus group discussions and in-depth interview with stakeholders at Muhammadiyah Luwuk University. The results showed that there were 14 strategic objectives and 33 key performance indicators to be achieved by the priority objectives, which are: empowerment and development of faculty, increased administrative process quality, improved sound budget performance and, improvement of the relationship with stakeholders.


Kinerja ◽  
2019 ◽  
Vol 1 (02) ◽  
pp. 38-51
Author(s):  
Anis Lutfiati

Evaluation activity should basically clear and provide context for the improvement ofmanagement processes for the better future . This should be realized by every management withinthe company wherever located . Clarity measurement tools will help achieve the objectives of thecompany later . One of the measuring instruments are applied is BSC (Balance Score Card ).BSC Assist management to evaluate and help correct the exact performance of the company.At first , the BSC is used to improve executive performance measurement system. Early use of theexecutive's performance is measured only in terms of finances. Then developed into a morespacious with four perspectives, which are then used to measure the performance of theorganization as a whole . The four perspectives, namely financial, customer, internal businessprocesses and learning and growth .In the development of the BSC has helped many companies to successfully achieve its goals. BSChas several advantages that are not owned traditional systems management strategy. Theadvantages of the BSC approach in the strategic planning system is able to produce a strategicplan, which has the characteristics : a comprehensive, coherent, balanced and measured .Basin , is an area that needs attention . Governments and communities must work together toachieve clean rivers, healthy, and productive and provide sustainable benefits to the surroundingcommunity. If the indicators are assessed in the score card is identical to the indicators used inthe monitoring and evaluation of the basin, the score card is also a tool for monitoring andevaluation of the river basin


Sign in / Sign up

Export Citation Format

Share Document