Governing the Public Sector E-Performance

2017 ◽  
pp. 1750-1760
Author(s):  
Carlotta del Sordo ◽  
Rebecca L. Orelli ◽  
Emanuele Padovani

Over the past several decades the demand for accountability in the field of public administration has been growing exponentially in Europe. The particular emphasis for this theme was the stimulus for the significant adoption and use of information technology systems in the public sector. Thus, the main focus of European countries has been e-government that provides process reform of the manner in which governments work, share information, and deliver services to external and internal clients. Therefore, accountability has become more critical for improving the economic, financial and organizational management of public matters. The need for accountability has pushed the Italian legislature to produce a sequence of legislative and regulatory interventions towards increased transparency in public administrations. This paper presents an account of the likely consequences that performance monitoring systems have, through e-government technology, on public service transparency and accountability. This research utilizes a study on the Brunetta reform (from the Ministry of Public Administration) to foster public sector productivity; that study's key principles are efficiency, meritocracy, accountability, and transparency.

Author(s):  
Carlotta del Sordo ◽  
Rebecca L. Orelli ◽  
Emanuele Padovani

Over the past several decades the demand for accountability in the field of public administration has been growing exponentially in Europe. The particular emphasis for this theme was the stimulus for the significant adoption and use of information technology systems in the public sector. Thus, the main focus of European countries has been e-government that provides process reform of the manner in which governments work, share information, and deliver services to external and internal clients. Therefore, accountability has become more critical for improving the economic, financial and organizational management of public matters. The need for accountability has pushed the Italian legislature to produce a sequence of legislative and regulatory interventions towards increased transparency in public administrations. This paper presents an account of the likely consequences that performance monitoring systems have, through e-government technology, on public service transparency and accountability. This research utilizes a study on the Brunetta reform (from the Ministry of Public Administration) to foster public sector productivity; that study's key principles are efficiency, meritocracy, accountability, and transparency.


Author(s):  
José Rodrigues Filho

Since the end of military government in Brazil, civilian governments have sought the accumulation and exercise of power to the detriment of the citizenry. They have done this with a kind of totalitarianism that takes the form of digital or bureaucratic dictatorship. Since the 1990s, they have started to implement information technology in the public sector to regulate and run the country in a command-and-control way through technological or bureaucratic dictatorship rather democratic process. While it is evident that there is a high level of investment in information technology in the public sector (e-government) in Brazil, there are also clear signs of the violation of human rights in terms of privacy. These occur, for instance, when the public administration exercises the power to engage in a process of electronic surveillance without the supervision of the judiciary. It is alleged that thousands of individual files have been accessed in the public administration in Brazil, despite the privacy protection offered by the national constitution. In addition, there is a proliferation of biometric identification using faces, eyes, fingerprints, and other body parts, especially in the e-voting system. This chapter shows how information technology (e-government) in Brazil could lead to violations of human rights because of the proliferation of biometric identification in the e-voting system as well as other sorts of invisible electronic surveillance that are affecting civil liberties and individual rights, including privacy.


2015 ◽  
Vol 13 (1) ◽  
pp. 1-19 ◽  
Author(s):  
Eduard Bakoš ◽  
Jana Soukopová ◽  
Jan Šelešovský

The paper deals with the historical development of local self-government in the context of the development of the public administration as a whole during the First Czechoslovak Republic. It presents historical roots of the public administration in the former imperial Austria-Hungary, which was different from other European countries with its complex bureaucratic structures. Certain elements of the complex political and administrative developments during the early 20th century can be seen even one hundred years later. It is becoming apparent that history repeats itself in a number of issues and that it is unforgivable not to learn lessons both from the mistakes and the successful solutions of the past.


2017 ◽  
Vol 6 (1) ◽  
pp. 21-30 ◽  
Author(s):  
Ifaistion Papapolychroniadis ◽  
Ioannis Rossidis ◽  
George Aspridis

Abstract The current economic, social, political and technological conditions and the ever-increasing demands for higher growth, form the perpetual need for improvement of the public sector administrative operations. One of the major problems to be overridden by the Greek public administration (from which originated numerous pathogens) is the dysfunctional recruitment system. For decades, the Greek recruitment system faced widespread problems such as lack of meritocracy and corruption because of the intense patronage state. The current system has undergone many improvements, but certain deficiencies and pathogens of the past continue to exist to a large extent. This article provides a comparative analysis of recruitment systems in Greece and in Europe attempting to reduce good practices to improve the existing selection process in the Greek public sector. The ultimate goal of the study is to contribute to the strengthening of the recruitment systems in Greece, supporting respectively the effort to improve the overall efficiency of the country’s public administration.


Author(s):  
Szymon Mamrot ◽  
Katarzyna Rzyszczak

AbstractThe ‘once-only’ principle (OOP) in the context of the public sector means that citizens and businesses supply data only once to a public administration. The role of public administrations is to internally share these data also across borders so that no additional burden falls on citizens and businesses. This paper presents what steps are taken to implement the OOP both on the European and national level. The national approach in European countries towards implementing the OOP is analysed and compared in terms of legislation, strategies and infrastructure. The most important benefits of the OOP are described as well. One of the most important initiatives in Europe to explore and demonstrate the OOP in practice is the TOOP project. The paper presents how TOOP technical solution is practically implemented within three pilot areas: general business mobility, e-procurement, maritime domain.


Author(s):  
R. A. W. Rhodes

This chapter, an exercise in applied anthropology, asks two questions. What lessons about reforming the British civil service can be learnt from using observational methods to study British government departments? What are the strengths and weaknesses of such an approach in the reform of public services? The chapter summarizes the main characteristics of public sector reform over the past decade; namely, evidence-based policy-making, managerialism, and choice. It compares the reform proposals with the fieldwork reported in Rhodes (2011a), identifying plausible conjectures for would-be reformers. It then outlines an approach to reform, focusing on dilemmas and finally discusses the prospects and limits of this approach, both in the study of public administration and for public sector reform. It concludes that attempts to impose private sector management beliefs and techniques on the public sector to increase its economy, efficiency, and effectiveness have had at best variable success.


Author(s):  
José Rodrigues Filho

Since the end of military government in Brazil, civilian governments have sought the accumulation and exercise of power to the detriment of the citizenry. Since the 1990s they have started to implement information technology in the public sector to regulate and run the country in a command-and-control way through technological or bureaucratic dictatorship rather than democratic process. While it is evident that there is a high level of investment in information technology in the public sector (e-government) in Brazil, there are also clear signs of the violation of human rights in terms of privacy. It is alleged that thousands of individual files have been accessed in the public administration, despite the privacy protection offered by the national constitution. This paper shows how information technology (e-government) in Brazil could lead to violations of human rights, including invisible electronic surveillance that affects civil liberties and individual rights.


Enough attention has been paid to studying the mechanism to increase trust to information in the digital economy. Blockchain technology is one among the number of inventions that going to improve the lives of not only a particular individual, but society. Those innovative technologies that we use nowadays, and without which our lives would have been much more complicated, and it would have seemed impossible and unattainable a few decades ago. A number of scientists have worked at researching and solving the issues of increasing investment security in terms of digital economy. The issue of ensuring trust to information as a security tool of economic activity has not been raised. The purpose of the article is to consider the way to increase investment activity through introducing blockchain technology in most areas of national economy. Based on the experience of foreign countries, it is proved that the introduction of blockchain technologies in public administration and the public sector will make it possible to neutralize their defects and increase the level of trust in them, which in turn will lead to increased investment activity both in the sphere of information technology and in other branches of the national economy in the conditions of digitalization.


2021 ◽  
Vol 10 (1) ◽  
pp. 724
Author(s):  
Hamdi HOTI ◽  
Arbër H. HOTI ◽  
Edisona KURHASKU

Nowadays, people are the most difficult beings to manage due to their complexity and complex nature. Human Resources in the public sector are structures that we must provide impartial treatment, ethical standards, and promote a value-based system. Human Resource Management (HRM) plays an important role in the development of a country, and in particular, in the implementation of strategic activities for the civil service in Public Administration. Recently, Information Technology (IT) has impacted  all actions of society, as well as organizational processes including HRM processes and practices. Currently, Information Technology is making great changes, starting from the fact that it is impacting the public sector workers to attend training, in order for them to acquire different skills such as using IT developments, gaining new knowledge, skills, and using programs in different fields where more productive and profitable results are obtained. In this research paper, we have used two statistical extraction techniques which are OneWay ANOVA and Chi Square, which show that there is no difference between groups in the acquisition of the institution's policies, and also expresses the significance of the relationship between the main issues of active employees in developing knowledge in the use of IT in the public sector.


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