The Drivers of ERP Value Among Scandinavian and Iberian SMEs

Author(s):  
Pedro Ruivo ◽  
Tiago Oliveira ◽  
Björn Johansson ◽  
Miguel Neto

In the strategic information management field, IT value from for instance Enterprise resource planning (ERP) systems are considered to be paramount in the global economy. Recent research on IT business value claims for more cross-country studies as well as within the space of SMEs. Grounded in the resource-based view theory the authors propose a research model to explain ERP value. To empirically test this model, the study addresses a survey to a wide range of 2000 Scandinavia and Iberia firms and their IT and business executives. The model explains 43,9% and 49,1% of the variation in ERP value for Scandinavian and Iberian firms respectively. Results show that whereas for both regions, analytics and collaboration are important drivers for ERP value, ERP use is not significate for Scandinavian SMEs. This research studying ERP value among SMEs add an international dimension to the IS literature. The current paper also presents theoretical and practical implications, and the study's limitations.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hassan Al-Dhaafri ◽  
Mohammed Alosani

PurposeThe study aims to examine the joint effect of total quality management (TQM), enterprise resource planning (ERP) and organizational performance on organizational excellence.Design/methodology/approachTo achieve the goal of this study through the hypothesized model, a survey questionnaire research design was employed. The data were collected from a Dubai Police organization. Out of 550 questionnaires, 320 questionnaires were returned. The structural equation modelling (SEM) partial least squares approach was used to analyze the data for measurement and structural models.FindingsThe statistical results confirmed the positive and significant effects of TQM, ERP and organizational performance on organizational excellence. The mediation role of organizational performance between TQM, ERP and organizational excellence also was confirmed.Practical implicationsThroughout this study, further details and valuable implications have been discussed. Findings provide several practical implications. Findings also help practitioners and managers make proper decisions when implementing TQM, ERP and excellence practices in their organizations. With the joint effect of TQM, ERP and organizational performance, organizations can achieve maximum strong excellence and remain in a competitive market. This current study presents potential to be used in didactical initiatives.Originality/valueThis study is a unique empirical research that examines the joint effect of TQM, ERP and performance on excellence relationships. In other words, the current study is one of the few studies that investigate the mediating role of organizational performance beside the organizational excellence as the ultimate variable in developing country, specifically in UAE.


2013 ◽  
Vol 33 (8) ◽  
pp. 1075-1104 ◽  
Author(s):  
Kim Sundtoft Hald ◽  
Jan Mouritsen

PurposeThis research aims to explore the enabling and constraining effects of enterprise resource planning (ERP) systems and speculate on how these can be linked to the four generic roles of operations management (OM) proposed by Slack et al.Design/methodology/approachThis research understands ERP as boundary objects characterised by modularity, abstraction, accommodation, and standardization. An in‐depth cross‐disciplinary literature review and role synthesis is conducted.FindingsFour enabling and three constraining effects of ERP are deduced from existing literature. ERP and OM are linked conceptually. Based on the identified effects of ERP, the paper speculates on the managerial tasks of the production and operations manager (POM) in an ERP environment and lists a set of central concerns of potential relevance to POM and to future research.Research limitations/implicationsThe identified roles of ERP and their implications could be empirically tested using case based and survey research.Practical implicationsThe results provide insights into how ERP has multiple and parallel roles, and how these roles are relevant to the function of OM. Such knowledge is valuable for practicing POMs in managing the implementation and design of ERP to support the different domains of OM.Originality/valueCurrent studies of the effects of ERP and their link to the practice of OM tend to focus on one or a few roles of the emerging system. Such studies do not properly take into account the modularised and pluralistic nature of ERP. This research provides a platform from where future research on the effects, managerial dilemmas and implications of ERP can be reconciled across research communities.


2016 ◽  
Vol 29 (6) ◽  
pp. 919-940 ◽  
Author(s):  
Farzaneh Amani ◽  
Adam Fadlalla

Purpose The purpose of this paper is to gain insight into enterprise resource planning (ERP) research by framing ERP intellectual contributions using a knowledge-centric taxonomy that was originally proposed as an organizing framework for classifying conceptual contributions in marketing. Thus the paper provides a better understanding of existing gaps and future opportunities in ERP research. Design/methodology/approach Using MacInnis framework, the authors classified a sample of 300 ERP articles published during the period 2000-2014 into a topology of four generic contributions types and eight sub-types. Findings The findings indicate that whereas the explicating type received the most attention by researches, the debating type received the least. It also seems that there is a temporal dimension to the different types of conceptual contributions. Identification of usefulness of the ERP systems to business was not addressed as would have been predicted by the build-evaluate lens of March and Smith framework. Research limitations/implications The main limitation of this research is that only used articles from scholarly journals, and did not include conference proceedings, books, and other outlets. Another limitation is that the search criteria was title-based, which may have missed some relevant papers. Research implications include highlighting the importance of a knowledge-centric view of ERP research, and practical implications include the call for robust measurement criteria for ERP benefits and rigorous ERP comparison schemes. Originality/value The main contribution is providing an alternative approach to framing the ERP intellectual contributions. The proposed taxonomy revealed major areas of focus and opportunities for future ERP research emphasis. To the best of the authors’ knowledge, this is the first instantiation of MacInnis framework into ERP research.


Author(s):  
Reinaldo José De Freitas ◽  
Helder Gomes Costa ◽  
Valdecy Pereira ◽  
Eduardo Shimoda

Purpose – This paper aims to identify criteria that can be used in assessing the successful implementation of ERP (enterprise resource planning) in large companies. Design/methodology/approach – Based on a systematic review conducted in 74 selected articles from a survey performed in Scopus bases and Institute for Scientific Information (ISI) Web of Science, an initial set of 34 criteria was defined and used for evaluating the implementation of ERP systems. This set was submitted to a sample of 111 experts in ERP for evaluation via electronic forms provided through the EncuestaFácil site. The collected data were treated by applying the Content Validity Ratio (CVR) method. The criteria selection is based on the integration of two methodological approaches: systematic review and the application of CVR method for validation of ratings issued by experts. Findings – As a result of the research, 25 criteria were identified and validated to evaluate the implementation of ERP systems, focusing on large Brazilian companies. Practical implications – The research results can be very useful to managers using ERP systems and have significant utility for organizations that develop ERP systems. Originality/value – According to studied literature, no previous study has used this integration in the identification of criteria for assessing the implementation of ERP systems in large Brazilian companies. On the other hand, the use of these two approaches assured confidence in the validity of the findings.


2017 ◽  
Vol 2017 (2) ◽  
pp. 7-18
Author(s):  
Bartosz Brzozowski ◽  
Karol Kawka ◽  
Krzysztof Kaźmierczak ◽  
Zdzisław Rochala ◽  
Konrad Wojtowicz

Abstract Maintenance of aircraft is a complex process and therefore, in order to optimize the process, integrated information systems are increasingly used. Rapid development and wide availability of mobile devices equipped with powerful processors and with a wide range of modern communication connections suggests their high usability for enterprise IT systems. In the Department of Avionics and Air Armament of the Military University of Technology (WAT) an ERP-class (Enterprise Resource Planning) system, intended to support aircraft maintenance [4] has been designed and developed. The main concept of the system is to store the aircraft related and maintenance information in a central repository, i.e. in databases hosted on a central database server. This solution ensures concurrent availability of the data to a large group of authorized users. The key components of the system include the database server and client applications, which ensure access to centralized information resources, according to assigned user rights. The project involves development of client applications using three technologies: web, desktop and mobile one. Developed client applications have successfully passed integration tests perfomed using sample maintenance data. Currently works on user authorization security and wireless data security are under way.


2021 ◽  
Vol 92 ◽  
pp. 04019
Author(s):  
Martin Polivka ◽  
Lilia Dvorakova

Research background: So-called Fourth industrial revolution, triggered by the massive development of information and communication technologies and leading to the new era of manufacturing and logistics known as Industry 4.0, is definitely an important topic across the global economy. Besides their other effects, technologies of the Industry 4.0 have a significant impact on the IT landscape of organizations, including the central part of this landscape – Enterprise Resource Planning (ERP) systems. It is, therefore, important for organizations to take this fact into measure when selecting a new ERP system. Purpose of the article: The aim of the presented research was to propose set of criteria, which could be used by the organization during the choice process of new ERP system in order to evaluate the readiness of every candidate for the challenges related to the Industry 4.0. Methods: Development of the criteria set was based on analysis and evaluation of two main areas – firstly, the content of the Industry 4.0 and its particular technologies, and secondly the tasks which should be performed by the modern ERP system. Requirements arising from these two areas were then merged together into one set of criteria. Findings & Value added: Result of the presented research is a comprehensive and easy-to-use set of criteria, which can be used as a decision-making support tool in the business practice.


Author(s):  
Konstantinos Metaxiotis ◽  
Konstantinos Liagkouras

Abstract—Enterprise resource planning (ERP) systems integrate the organizations business functions allowing efficient information sharing across all business divisions. Through the information sharing is achieved not only better coordination but also faster and more efficient adjustment to the potential risks and business opportunities alike. This paper examines the particularities of ERP systems implementation and operation for the banking sector by considering a wide range of sources such as journal and conference papers, empirical studies and reports. Finally, through the thorough examination of the available literature, we draw conclusions about the effect by the implementation of ERP systems in the banking sector.


Author(s):  
Thomas Rienzo ◽  
J. Michael Tarn ◽  
James Danenberg

Many business schools are attempting to integrate their curricula with enterprise software, particularly enterprise resource planning (ERP) software. Although the introduction of ERP into the undergraduate academic curriculum offers students a potentially deeper under-standing of business processes, it cannot by itself provide for students a connection between the adoption of robust information systems and a paradigm shift in the way that business organizations operate in a global, information-centric environment. Connecting a new global economy with enterprise systems requires a course much broader than ERP that places enterprise systems in a much larger information-communication technology (ICT) context. This chapter presents a teaching model that provides that context, emphasizing the critical role of systems components and relationships, the central function of information in problem solving, and business perspectives of information from infrastructure to applications.


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