Theoretical Framework

2018 ◽  
pp. 18-84
Keyword(s):  
Policy Research ◽  
Business Environment ◽  
Healthcare Research ◽  
Tourism Industry ◽  
Special Focus ◽  
Governmental Agencies ◽  
Working Together ◽  
Reproductive Tourism ◽  
To Come ◽  
Tourism And Hospitality

The working together of tourism industry, governmental agencies, and assisted reproduction facilities is critical to the success of reproductive tourism business. If we have to draw up a theory of reproductive tourism, similarly, it has to come from multidisciplinary perspectives that include healthcare research, tourism and hospitality research, consumer behavior research, public policy research, among others. This chapter is an attempt to bring together ideas from different contributory areas to weave together a theory of reproductive tourism. The nuanced business environment of Greece, our destination of special focus, for reproductive tourism will also be discussed.

Work-Life Balance in Tourism Industry

2019 ◽  
pp. 237-274
Author(s):  
F. Gül Turanlıgil ◽  
Muhammad Farooq
Keyword(s):  
Business Environment ◽  
Tourism Industry ◽  
Work Life ◽  
Work Life Balance ◽  
Life Balance ◽  
Industry Worker ◽  
Hospitality And Tourism Industry ◽  
Tourism And Hospitality ◽  
Global World

The modern era of competition and commercialization changed working patterns. Paradigm change of competitive global world has caused many challenges and conflicts arising as a result of an increased competition amongst industries. Business has become proactive, aggressive, and demanding in order to stand tall in this competition. Every industry requires workers to be actively involved and devote comprehensively, but specifically, tourism and hospitality requires an extra mile. Workload is different than other industries. Comprehensive view is given on the conditions of hospitality and tourism industry faces keeping up with the contemporary business environment of this sector and how this sector suffers due to the work-life balance conflicts. Furthermore, insights on work-life balance and conflicts that rises on the horizon for hospitality industry worker, difference of work-life balance in this industry, link of performance and balanced work-life, and most importantly, role of human resources policies are given.

Renegotiating organisational crisis management in urban tourism: strategic imperatives of niche construction

2020 ◽  
Vol 6 (4) ◽  
pp. 885-905
Author(s):  
Abrar Faisal ◽  
Julia N. Albrecht ◽  
Willem J.L. Coetzee
Keyword(s):  
Crisis Management ◽  
Environmental Conditions ◽  
Niche Construction ◽  
Business Environment ◽  
Tourism Industry ◽  
Urban Tourism ◽  
Sustainable Business ◽  
Content Type ◽  
Tourism And Hospitality ◽  
Post Disaster

Purpose This paper aims to respond to the strong calls for interdisciplinary solutions to address the many and varied challenges that major disasters create in urban (tourism) spaces, and provide a holistic conceptualisation of organisational responses to disruptions in the external business environment. It argues that organisations need to actively (re)formulate a sustainable business proposition to passively adapt to environmental conditions and modify the selective environment. Design/methodology/approach This study uses a qualitative approach to introducing and examining the concepts and theoretical constructs underpinning the proposed conceptual schemata. The content-driven inductive approach used here is based on an extensive review of the disaster recovery, crisis management, entrepreneurial strategy and urban tourism literature with a focus on organisational perspectives. It systematically brings together the theories and research findings from these separate strands of literature. Findings While the extant literature focuses on the importance of effective adaptability to survive and thrive in environmental uncertainties, some aspects of the relevant evolutionary processes are not addressed in the context of urban tourism. Indeed, a systematic approach that questions how urban tourism and hospitality businesses react to crises has been long overdue. This paper, therefore, introduces niche construction theory (NCT) as an alternative and proposes an integrated framework to understand the environmental conditions of urban tourism and organisational evolution during post-disaster turbulence. Research limitations/implications The proposed model emerging from a multidisciplinary literature review acknowledges boundary conditions in the tourism industry-specific interpretation of a crisis situation. The tenets of NCT need to be adopted flexibly rather than as part of a strictly prescriptive process to allow for all aspects of the related business responses to play out and become exposed to the emerging selection pressures. Practical implications The argument underpinned by the theoretical constructs of niche construction encourages and offers a framework for practitioners to actively (re)formulate business proposition and (re)construct organisational niche to survive post-disaster turbulence in the business environment and exert influence over their own evolution. Originality/value This paper offers different angles, filters and lenses for constructing and interpreting knowledge of organisational evolution in the context of crisis management. The conceptual schema (Figure 2) emerged as a novel contribution itself providing a necessary lens to interpret the empirical data and understand the complexities of the organisational responses to the disruptive post-disaster turbulence in an urban tourism business environment.

scholarly journals Near Field Communication in Tourism: A Conceptual Paper

2013 ◽  
Vol 5 ◽  
pp. 1-12
Author(s):  
Roman Egger
Keyword(s):  
Mobile Devices ◽  
Near Field ◽  
Modern Society ◽  
Tourism Industry ◽  
Near Field Communication ◽  
The Novel ◽  
The Gaze ◽  
Conceptual Paper ◽  
To Come ◽  
Tourism And Hospitality

Modern society is virtually inconceivable without mobile devices and the consequent use of mobile services. The multitude of technologies incorporated in the tiniest space has turned mobile phones, and smart phones in particular, into the Swiss knives of our times. What is currently perceived to be one of the most promising technologies for the future is Near Field Communication (NFC), which will most likely become the standard in mobile devices in the years to come. Due to the novel nature of this technology, the assessment of its importance for the tourism industry is still relatively unclear. The author is one of the first to focus on NFC in tourism, with the aim of introducing NFC technology and drafting first responses to the following questions: What benefit can NFC technology have for tourism and what functionalities can it trigger? What are the possible future applications in tourism and what challenges will tourism be faced with in this respect?The Gaze: Journal of Tourism and Hospitality Vol.5 2013 pp.1-12

Training and development research in tourism and hospitality: a perspective paper

2020 ◽  
Vol 75 (1) ◽  
pp. 256-259
Author(s):  
Bruce Tracey ◽  
Magdalena Petronella (Nellie) Swart
Keyword(s):  
Design Methodology ◽  
Employee Training ◽  
Training And Development ◽  
Tourism Industry ◽  
Content Type ◽  
The Future ◽  
To Come ◽  
Hospitality And Tourism Industry ◽  
Tourism And Hospitality ◽  
Systems Framework

Purpose The purpose of this paper is to discuss the evolution of the training and development field and present our projections for future inquiry in this important domain. Design/methodology/approach This submission is intended for possible publication as a perspective article as per the editor’s call regarding the Platinum Jubilee; thus, it is a brief review of the focal topic and projection of the future. Findings Employee training and development will continue to be a priority for the hospitality and tourism industry. The systems framework has been clearly established, but it is evident that additional inquiry is needed to explain how the various framework elements are related. In the decades to come, this framework will be expanded to account for the complexities that emerge from the prolific growth in information and resources for supporting training and development. Research limitations/implications While based on decades of previous research, it is always difficult to predict the future, especially 75 years out. Originality/value This paper offers a research primer on the focal topic and prescription for future efforts.

Natural disasters, terrorism, and civil unrest: crises that disrupt the tourism and travel industry-a brief overview

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rosalyn D. Harrington
Keyword(s):  
Design Methodology ◽  
Tourism Industry ◽  
Paper Briefly ◽  
Content Type ◽  
Civil Unrest ◽  
The Media ◽  
To Come ◽  
Travel Industry ◽  
Tourism And Hospitality ◽  
Collaborative Efforts

Purpose The purpose of this paper is to provide a summary of how disasters, natural and human induced disasters, terrorist attacks, civil and political unrest and other crises affect tourism positively and negatively. Design/methodology/approach This paper briefly analyzes case studies to establish the underpinnings of tourism disruption in the midst of disasters and crises. Findings This paper outlines how various crises and disasters affect the tourism industry and what processes can be used to enhance or restructure the industry through communication plans, the media and stakeholder collaborative efforts. Originality/value While disasters and crises are not new, this paper offers a series of recommendations and insights to help quickly restore a normal state of tourism and hospitality functioning and build a more resilient path for tourism for generations to come.

Working Together

2019 ◽  
Vol 2 (1) ◽  
Author(s):  
Randi Veiteberg KVELLESTAD ◽  
Ingeborg STANA ◽  
VATN Gunhild
Keyword(s):  
Design Education ◽  
Critical Evaluation ◽  
Business Environment ◽  
Arts And Crafts ◽  
Action Research Project ◽  
Student Groups ◽  
Different Types ◽  
Working Together ◽  
Personal Qualities ◽  
Manual Skills

Teamwork involves different types of interactions—specifically cooperation andcollaboration—that are necessary in education and many other professions. The differencesbetween cooperation and collaboration underline the teacher’s role in influencing groupdynamics, which represent both a foundation for professional design education and aprequalification for students’ competences as teachers and for critical evaluation. As a testcase, we focused on the Working Together action-research project in design education forspecialised teacher training in design, arts, and crafts at the Oslo Metropolitan University,which included three student groups in the material areas of drawing, ceramics, and textiles.The project developed the participants’ patience, manual skills, creativity, and abilities,which are important personal qualities for design education and innovation and representcornerstones in almost every design literacy and business environment. The hope is thatstudents will transform these competences to teaching pupils of all ages in their futurecareers.

Domestic Tourism in Nepal: Issues and Challenges

2020 ◽  
Vol 24 (1) ◽  
pp. 37-49
Author(s):  
Sandeep Basnyat ◽  
Suryakiran Shrestha ◽  
Bijita Shakya ◽  
Reeja Byanjankar ◽  
Shubhashree Basnyat
Keyword(s):  
Developing Countries ◽  
South Asian ◽  
Business Environment ◽  
Institutional Arrangements ◽  
Tourism Industry ◽  
International Tourism ◽  
Tourism Research ◽  
Semistructured Interviews ◽  
Domestic Tourism ◽  
The Government

Compared to international tourism, domestic tourism is less susceptible to external changes and provides a more stable business environment for industry stakeholders. Traditionally, the focus of a majority of tourism research has been international tourism. Existing domestic tourism literature predominantly focuses on the potential of domestic tourism and the measurement of its demands, but greatly ignores the issues and challenges in the domestic tourism industry. This article fills this gap and examines the issues and challenges the domestic tourism industry is facing with a focus on Nepal, a South Asian developing country. The data for this study were collected through semistructured interviews with 20 tourism industry practitioners. The findings of this study demonstrate how uncertainties created by the lack of institutional arrangements and prioritization, and confusion around the appropriate ways and means of managing domestic tourism have contributed to the chaos in the private sector tourism industry in Nepal. Implications for the government and other stakeholders in Nepal and other developing countries have been discussed.

scholarly journals Scuba Diving Experience and Sustainability: An Assessment of Online Travel Reviews

2018 ◽  
Vol 9 ◽  
pp. 43-52 ◽  
Author(s):  
Peunjodi Naidoo ◽  
Prabha Ramseook-Munhurrun ◽  
Jing Li
Keyword(s):  
Text Analysis ◽  
Physical Environment ◽  
Scuba Diving ◽  
Tourism Industry ◽  
Small Island ◽  
Analysis Software ◽  
Unsupervised Analysis ◽  
Online Travel Reviews ◽  
Tourism And Hospitality ◽  
Online Travel

Scuba diving is a popular activity in small island destinations which is on the rise. However, it is particularly important to preserve the physical environment for small island developing states due to their unique biodiversity and fragile ecosystems. Scuba diving tourism in island destinations is provided mainly by dive operators who are responsible to deliver the scuba diving experience to tourists. However, despite the importance of sustainability for the tourism industry, it is unclear to which extent the marine environment or green issues are important for consumers. Studies are increasingly suggesting that sustainability is an important feature considered by consumers. However, information is sparse regarding the extent to which sustainability is a key component for customers when evaluating the scuba diving experience. In this study, 3109 text reviews from the Trip Advisor website across all 57 listed diving operators in Mauritius were selected for data analysis. Th e present study uses Leximancer, a text analysis software that conducts unsupervised analysis of natural language texts provided in an electronic format.The Gaze: Journal of Tourism and Hospitality Vol.9 2018 p.43-52

Crisis or opportunity: Marks and Spencer’s tryst with Indian retail

2020 ◽  
Vol 16 (6) ◽  
pp. 671-690
Author(s):  
Arunima Rana ◽  
Ravi Shankar
Keyword(s):  
Decision Making ◽  
International Business ◽  
Brand Management ◽  
Secondary Data ◽  
Business Environment ◽  
Special Focus ◽  
Retail Sector ◽  
Content Type ◽  
Competitor Analysis ◽  
Fashion Retail

Research methodology The case is written using secondary data sources (namely, research documents, press information, journal articles and published interviews). Publicly declared company information has further been leveraged to augment case facts. All information sources have been duly acknowledged in the reference section. Case overview/synopsis The case is written in the backdrop of COVID-19 pandemic and its effect on the Indian retail industry, revolving around scenarios in which a multinational retailer has to decide on its long- and short-term strategy in such an economic crisis. The case story has been developed around Marks and Spencer’s retail venture in the Indian market. With the COVID-19 pandemic impacting business at various levels, with countries moving to lock down and economies shrinking to recessionary levels, one of the worst affected sectors is retail. The teaching case builds upon Mark and Spencer’s initial decision of not entering and extending its food/grocery business in India. While it remained a dominant player in Indian fashion retail for almost two decades, it needs to re-think its decision of entering food retail owing to a pandemic situation affecting its offline sales/store footfall and increasing competition from global fashion brands such as Zara and H&M that had flooded the Indian fashion retail sector. The case provides a context for students to perform environmental factor and competitor analysis for a sector, with special focus on decision making in a changing crisis scenario. Complexity academic level This case could be used in undergraduate and MBA classroom programme, across subjects such as retail management, marketing management, international business, international business environment and strategic business management. This case fits while discussing topics such as business environmental factors, competitor analysis, decision-making under crisis, market entry decision, omnichannel retail strategy, consumer behaviour and brand management.

Ethical environment, accountability, and sustainability reporting: What is the connection in the hospitality and tourism industry?

2021 ◽  
pp. 135481662110626
Author(s):  
Amal Hamrouni ◽  
Abdullah S Karaman ◽  
Cemil Kuzey ◽  
Ali Uyar
Keyword(s):  
Sustainability Reporting ◽  
Business Environment ◽  
Tourism Industry ◽  
Global Reporting Initiative ◽  
Ethical Business ◽  
Ethical Environment ◽  
Reporting Practices ◽  
Institutional Forces ◽  
Hospitality And Tourism ◽  
Sustainability Report

Drawing on institutional theory, this study tests how the ethical behaviors of firms, in interaction with public officials and through the strength of accountability regulations, influence sustainability reporting practices in the hospitality and tourism (H&T) sector. The results indicate that firms operating in a highly ethical business environment are less likely than those in a less ethical environment to disclose a sustainability report. However, accountability yields the opposite result; firms established in environments characterized by high accountability are more likely than low accountability environments to issue a sustainability report, which implies a complementary effect between the strength of the accountability and the firms’ sustainability disclosures. This verifies that the weakness or strength of informal and formal institutional forces exert considerable influence on firms’ desire to carry out sustainability reporting. However, this influence is not true of the acquisition of external assurance statements and following Global Reporting Initiative guidelines, with which accountability has a negative and insignificant association, respectively.

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