The Assurance of the Quality of Social Services Through Supervision or Accreditation and Possible Ethical Dilemmas

Author(s):  
Svetlana Haraz ◽  
Teodor Vicol

The profession of social work promotes the social change, the resolution or diminution of social problems and contribution to the development of social autonomy of the individual in order to increase his/her welfare. One of the most efficient ways of professional improvement of social workers is represented by implementing a complex process of supervision which involve the analysis and observance of the whole activity of social work. In this context, the accreditation of the providers of social services is the identification of their capacity to provide qualitative social services to people and to increase the responsibility for respecting the minimal standards of quality, regardless the type of property, legal form of organization and administrative subordination. In this work, we will present the experience of the Republic of Moldova in the development of the mechanism of supervision in the context of social services integrated and the process of accreditation of the providers of social services.

2015 ◽  
Vol 1 ◽  
pp. 7-9
Author(s):  
Vilija Blinkevičiūtė

The present text is the opening and welcome speech to the 4 international conference “Social work and the development of community services”, which was in 2001, Vilnius, November 23-24. The speaker was Vilija Blinkevčiūtė - the minister of Social security and work ministry of Lithuania Republic. The minister welcomed the participants of conference and presented the goals of the Eleventh Government of the Republic of Lithuania to develop and enhance the social assistance system.


2020 ◽  
Vol 11 (3) ◽  
pp. 40-44
Author(s):  
T.V. Soloveva ◽  
◽  
E.G. Pankova ◽  
D.A. Bistyaikina ◽  
◽  
...  

The article presents the results of a study of the possibilities of the social protection system to improve the quality of life of substitute families in the Republic of Mordovia. The authors conclude that a substitute family is not a legally defined term for any type of family that accepts a child (children) left without parental care. Social protection of a substitute family is a system of support provided by providing a set of social services to the family in order to preserve and strengthen the social, psychological and physical health of members of the foster family and prevent secondary abandonment of the child. Professional formation and support of substitute families is one of the most important stages in the work of specialists working with a child placed in a family and members of this family. The results of the research presented in the article suggest that in General, substitute parents in the Republic of Mordovia are satisfied with the socio-psychological and socio-legal knowledge obtained during the preparation and decision-making on the creation of a substitute family. Adaptation and upbringing of a foster child, the features of children who have a traumatic experience of breaking up with their biological parents and the features of their development in adolescence – are the topics that were most significant for the substitute parents. The authors observed that adoptive families are heterogeneous both in terms of social well-being in General, and by the presence and intensity of elements, and therefore family policies should focus not only on the institution of foster families in General, but to be differentiated in relation to different groups. The results obtained provide a scientific basis for such a differentiated policy, which corresponds to the principle of targeting, widely declared in social policy and social work.


Author(s):  
Svitlana Cherneta

The article highlights the problems that have led to a significant increase in social tension, namely to the population needs  increase  in social services. It has necessitated a rethinking of the role of social services in the people's lives and changes of the whole system of their providing. Trying to cover especially vulnerable people/groups of the population, such a social demographic group as a youth found itself outside the social services system. The purpose of our article is to analyse and characterize the problems, features and trends of modern youth, and the development of effective ways of improvement of the quality of social services of informing and counselling. We used a complex of methods to achieve the established goal: the analysis of scientific literature, normative legal documents to clarify the essence of key concepts of the research; the synthesis, comparison and generalization – for the development of effective ways of improvement of the quality of social services of informing and counselling; the systematic summarizing method – for the formulation of conclusions that are based on the results of the research; the predictive - for the determination of the prospects of improvement of the system of social services of young people in the community.The goal of the system of social services is solving the life problems of individuals or social groups; creating such conditions under which the specified groups will be able to solve their problems on their own, restore lost skills and functions, overcome or minimize the negative consequences of those circumstances that they are not able to overcome on their own through the use of their available resources.Priority is given to developing a strategy for the development of quality youth information policy in Ukraine to meet the information needs of youth.It is determined that youth is the subject of receiving counselling services, which are carried out during the period that is necessary to get out of a difficult life situation and adapt the person, family to the new conditions of the social environment, that are aimed at eliminating/adapting the limitations of livelihood, maintaining social independence, preserving and continuing the social activity of the individual, family.


Economica ◽  
2021 ◽  
Author(s):  
Corina Causan ◽  
◽  
Galina Samko ◽  

The health of the population is one of the decisive factors in the economic and social development of the state. The pharmaceutical service is an integral part of the health system. Pharmaceutical assistance aims to ensure the availability and accessibility of the population to effective, harmless and good quality drugs. In this article, the authors try to outline certain directions for improving pharmaceutical care in the Republic of Moldova, analysing international practice. Satisfactory level of public health contributes to economic growth and development of human society. At the same time, the quality of life, from the position of public health, generates physical, psychological and social repercussions of a pathology on the life of the individual


2019 ◽  
Vol 8 (2) ◽  
pp. 177
Author(s):  
Fatbardha Osmanaga

The perception of social work profession is very important, because there are people that are beneficiaries of social services. So, if we have positive perceptions, will have a strong relationship between social workers and people and the quality of services will be better.We have a quantitative study. The main purpose of the paper is to know the public information and perception about the social work profession. The research questions of the paper are:1.What is the information of Shkodra citizens regarding the social work profession?2.What is the perceptionof Shkodra citizens about the social work profession?3.What is the opinion of Shkodra citizens regarding the areas of social work?4.What is the opinion of Shkodra citizens regarding the roles of the social worker?The population of the study is composed of residents of the city of Shkodra. The sampling consists of people who have reached the age of 18. It is sed the survey method. A questionnaire composed of four parts is used. The first part includes the demographic data of the participants, the second part includes data about the information of participants for social work profession, the third part includes data related to the perception that they have regarding social work profession and the fourth part includes data about the opinion of the participants for the fields and roles of the social workers.The syrvey was created on the basis of different sources. There are given the coclusions and the appropriate suggestions. Keywords: Shkodra city, social work, public perception.


2020 ◽  
Vol 9 (10) ◽  
pp. 184
Author(s):  
Andrea Rácz ◽  
Dorottya Sik

The aim of this study was to analyze the perception of families and concerned social workers. The research was conducted in an underprivileged and disadvantaged microregion in North Hungary. The main focus was on the available health, educational, child welfare, and social services and supports. The starting point was to enquire about the target group’s knowledge of these services. The study examined the extent to which social work is able to provide support to disadvantaged, marginalized families with children and the way the dysfunctional operation of the system contributes to the perpetuation of the clients’ living conditions. Analyzing the quality of these services and supports is crucial to understanding the social mobility opportunities of the children living in this microregion. The results show that without capability and talent development for the children and given the lack of welfare services, the social mobility opportunities of these families are extremely low in Hungary.


Author(s):  
Andrea Rácz ◽  
Dorottya Sik

Abstract The aim of our study is to analyse the perception of the families and concerned social workers. The research was conducted in an underprivileged and disadvantaged microregion in North Hungary. The main focus was the perception on the available health, educational, child welfare and social services and supports. The starting point was to enquire the target group’s knowledge of these services. The study examines the extent to which social work is able to provide support to disadvantaged, marginalized families with children, and the way how the dysfunctional operation of the system contributes to the perpetuation of the clients’ life conditions. Analysing the quality of these services and supports is crucial to understand the social mobility chance of the children living in this microregion. The results show that without capability and talent development for the children and given the lack of welfare services, the mobility chance and opportunities of these families are extremely low in Hungary.


2017 ◽  
Vol 14 (1) ◽  
pp. 376 ◽  
Author(s):  
Emre Özcan ◽  
Seda Attepe Özden ◽  
Arzu İçağasıoğlu Çoban

Precarious work is a form of work that is widespread today with the influence of neoliberal policies. This form of work includes the lack of job security and some social rights, as well as the fear of dismissal an ongoing job, even if the employee has a job. In recent years, precarious work has begun to be seen in the field of social work as well as being seen in every area with the contraction of the role of the public in working life. The purpose of this research is to evaluate the insecurity that has become widespread in the field of social work in recent years, in the eyes of the social workers, working in this field.For this purpose, in-depth interviews were conducted with 14 social workers who were working without precautions.Interviews were subject to content analysis by the authors and gathered under three subtopics. As a result of the research, it has been seen that precarious social workers feel themselves in an ambiguity on the individual level and on the social level they are away from working for the benefit of the client. The effects of precarious work are not only effect on an individual level, but Precarious work has also affected the social dimension, and it has preventing services for individuals. It is necessary to investigate more precisely the effects of precarious work on employees and clients, and to prevent the loss of rights in social services. ÖzetGüvencesiz çalışma, neoliberal politikaların etkisiyle günümüzde yaygın olarak görülen bir çalışma biçimidir. Bu çalışma biçimi, iş güvencesinden ve bazı sosyal haklardan yoksun çalışmayı içerdiği gibi aynı zamanda çalışanın bir işe sahip olsa bile sürekli bir işten çıkarılma korkusu yaşamasını da ifade etmektedir. Son yıllarda güvencesiz çalışma olgusu kamunun rolünün daralmasıyla her alanda görülmekle birlikte sosyal hizmet alanında da görülmeye başlanmıştır. Bu araştırmanın amacı da son yıllarda sosyal hizmet alanında yaygınlaşmaya başlayan güvencesizliği, bu alanda çalışan sosyal hizmet uzmanların gözünden değerlendirmektir. Bu amaçla güvencesiz çalışan 14 sosyal hizmet uzmanı ile derinlemesine görüşmeler gerçekleştirilmiştir. Görüşme dökümleri, yazarlar tarafından içerik analizine tabi tutulmuştur ve üç başlık altında toplanmıştır. Araştırma sonucunda güvencesiz çalışan sosyal hizmet uzmanlarının bireysel düzlemde kendilerini belirsizlik içinde hissettiği, toplumsal düzlemde ise müracaatçı yararına çalışmadan uzaklaştıkları görülmüştür. Güvencesiz çalışmanın etkileri sadece bireysel düzlemde hissedilmemekte, toplumsal boyuta taşınarak bireylerin hizmet alma ihtiyaçlarının önüne geçmektedir. Güvencesizliğin çalışanlar ve müracaatçılar üzerindeki etkilerinin daha kapsamlı bir şekilde araştırılması ve sosyal hizmet alanındaki hak kayıplarının önlenmesi gereklidir. 


Author(s):  
Katarína Vanková

The aim of social work in social services in the treatment of a prisoner is the mitigation of social problems or the elimination of their possible causes, and the preparation of a prisoner for release from prison. Social work, social services and social counselling are the specialised forms of care for an individual, the enhancement of his individual potentials, the optimisation of behaviour in the specific moments of his life. A relationship between a prisoner and a social worker is an important milestone which affects the quality of the counselling activity. However, the relationship develops step by step, and the social worker gradually gains trust and authority. However, in the development of such a relationship, the social worker in the helping profession must have certain principles to be followed. Social work in serving custody and serving an imprisonment sentence is a professional activity focused on clarifying the social problems of the prisoners which influenced their criminal activity, or whose existence is a risk factor for the resocialisation prognosis, so-called information assistance, support and counselling focused on limiting the negative effects of the prison environment and eliminating or minimising the causes of social problems. Social work in helping professions with prisoners belongs to a science area of social work. According to the place of work, we can divide social work with the punished persons into two subgroups: social work in the prison – i.e. penitentiary social work; and social work following the imprisonment sentence – post-penitentiary social work.


2020 ◽  
Vol 22 (4) ◽  
pp. 82-118
Author(s):  
YANA TOOM ◽  
◽  
VALENTINA V. KOMLEVA ◽  

The article studies the main stages and features of the evolution of the public administration system in the Republic of Estonia after 1992. This paper presents brief geographical and socio-economic characteristics that largely determine the development of the country’s public administration. The evolution of the institution of the presidency, executive, and legislative powers are considered. The role of parliament and mechanisms for coordinating the interests of different groups of the population for the development of the country is especially emphasized. The authors analyze the state and administrative reforms of recent years, which were aimed at improving the quality of services provided to the population, increasing the competitiveness of different parts of Estonia, as well as optimizing public spending and management structure. The introduction of digital technologies into the sphere of public administration, healthcare, education, and the social sphere is of a notable place. Such phenomena as e-residency, e-federation, and other digital projects are considered. The development of a digital system of interstate interaction between Estonia and Finland made it possible to create the world’s first e-federation, and the digitization of all strategically important information and its transfer to cloud storage speaks of the creation of the world’s first e-residency, a special residence of data outside the country’s borders to ensure digital continuity and statehood in the event of critical malfunctions or external threats.


Sign in / Sign up

Export Citation Format

Share Document