Modern Approaches for Organizational Dynamism

Author(s):  
Meral Dülger

This chapter primarily provides a thorough account of what the process perspective encompasses to address the attention that business processes perspective in today's postmodern organizations attracts. It exhibits how organizations designed around business processes are able to become more agile, competitive, dynamic, flexible, and adaptable to constantly shifting market realities. Accordingly, this chapter also covers the underlying logic behind business process orientation (BPO) as a comprehensive view of the process perspective. As BPO is thought to offer an integrated approach that encompasses structures of the organizations, their information technology systems and strategies, it is considered to possess qualities that will continuously create value for the global market.

2018 ◽  
Vol 30 (1) ◽  
pp. 95-105
Author(s):  
Marco Aurélio de Souza MENDES ◽  
Marcello Peixoto BAX

Abstract Enterprise information architectures still do not deliver all the value that comes from integrating structured and unstructured information. Enterprise Content Management and Business Process Management were developed as autonomous disciplines. Thus, Enterprise Content Management still occurs without formally considering the business processes that generate and manipulate content, while Business Process Management initiatives arise without a documented treatment of materials produced by the processes. The non-integrated approach to these disciplines collaborates to reduce the potential benefits expected in Organizational Change Management programs. In such context, the article discusses the interrelation between Business Process Management and Enterprise Content Management, approaching from a historical view of these disciplines, their conceptual limits, technological support, and dialogues that would benefit both initiatives. The paper contributes to clarify a question still vague in the field of Information Management, which is how to integrate Business Process Management and Enterprise Content Management treating structured and unstructured information in a unified manner. It discusses how to approach this issue in a broad scope of IM by combining the concepts of Enterprise Content Management and Business Process Management. Based on a literature review, the paper analyzes and synthesizes experiences in Enterprise Content Management and Business Process Management acquired in the context of a project carried out in a Power Sector Company. The article reveals problems in separating approaches to Enterprise Content Management and Business Process Management. It shows the importance of an effort for integration and presents three instruments that promote the linkage of the two initiatives, approximating process offices and analysts’ information.


Author(s):  
Henry Antonius Eka Widjaja

The purpose of this study is to analyze the company's business processes and make strategic planning and information technology system that is suitable for supporting the goals and vision of the company's mission. The research method is data collection in the form of interviews with the company management and staff, field observations, literature research related to strategic planning and information technology systems. The results of this study prove that the company has a weakness in the implementation of information systems which is not maximized , while the strength of the company has not been fully supported by the use of information technology . This shows that the need for strategic planning and information technology systems to support achievement of business strategy at the company over the next five years. Thus, this research produced a strategic plan in the form of application architecture, hardware architecture, network architecture, organizational development, implementation schedule and cost estimates. 


2018 ◽  
Vol 2 (02) ◽  
Author(s):  
Valencia Matthew Anis ◽  
Steven J. Tangkuman

The use of information technology plays an important role in the company's business processes. One of the success factors of company performance is the optimal use or application of information technology. Especially in banking business process activities, the use of information technology is one of the weapons in competition in the banking business world. In this article Bank BRI, which is one of the largest banking companies in Indonesia, also relies on information technology in the continuity of its business processes. In this article, we will discuss about the application of the Bank BRI Manado branch office’s Information Technology and its benefits in the continuity of banking business processes. In this case the BRI bank Manado branch office uses a variety of information systems in the banking business processes that will be explained in this article.Keywords : Business Processes, Information Technology, Banking business, Information System, Bank


2018 ◽  
Vol 38 (7) ◽  
pp. 1589-1614 ◽  
Author(s):  
Morten Brinch

Purpose The value of big data in supply chain management (SCM) is typically motivated by the improvement of business processes and decision-making practices. However, the aspect of value associated with big data in SCM is not well understood. The purpose of this paper is to mitigate the weakly understood nature of big data concerning big data’s value in SCM from a business process perspective. Design/methodology/approach A content-analysis-based literature review has been completed, in which an inductive and three-level coding procedure has been applied on 72 articles. Findings By identifying and defining constructs, a big data SCM framework is offered using business process theory and value theory as lenses. Value discovery, value creation and value capture represent different value dimensions and bring a multifaceted view on how to understand and realize the value of big data. Research limitations/implications This study further elucidates big data and SCM literature by adding additional insights to how the value of big data in SCM can be conceptualized. As a limitation, the constructs and assimilated measures need further empirical evidence. Practical implications Practitioners could adopt the findings for conceptualization of strategies and educational purposes. Furthermore, the findings give guidance on how to discover, create and capture the value of big data. Originality/value Extant SCM theory has provided various views to big data. This study synthesizes big data and brings a multifaceted view on its value from a business process perspective. Construct definitions, measures and research propositions are introduced as an important step to guide future studies and research designs.


Author(s):  
José A. Rodrigues Nt ◽  
Jano Moreira de Souza ◽  
Geraldo Zimbrão ◽  
Geraldo Xexéo ◽  
Mutaleci Miranda

Business Process Management (BPM) brings together the idea of effectively managing organizations and properly using Information Technology to fulfill organizations’ needs. For this purpose, BPM systems are largely used nowadays. However, most process models are started from scratch, not having reuse promoted. Sometimes, large enterprises have the same business process implemented in a variety of ways due to differences in their departmental cultures or environments, even when using a unique integrated system. Additionally, although technology plays an important role in actually improving organizations, the human factor is still fundamental, since any improvement attempt goes through cultural changes. In this chapter, a peer-to-peer (P2P) tool is proposed as a way to cooperatively develop business processes models, minimizing the time needed to develop such models, reducing the differences among similar processes conducted in distinct organizational units, enhancing the quality of models, promoting reuse, and distributing knowledge.


1999 ◽  
Vol 14 (3) ◽  
pp. 253-266 ◽  
Author(s):  
Jeanne Ross

This case study, which is divided into parts A and B, describes one firm's experiences as it adopted a process perspective to managing its business, examined the implications for its information systems needs, decided to acquire SAP (an integrated, enterprise-wide software package) and embarked on the SAP implementation. ‘Dow Corning Corporation part A: Rethinking the Role of IT Within the Firm’ focuses on the business context and describes the role and structure of the information technology (IT) function at Dow Corning in late 1994. In the midst of a legal crisis that was draining financial resources, the firm had to address global competition. The case poses the question of how IT should be organized and managed to meet current business challenges. ‘Dow Corning Corporation part B: Re-engineering Global Processes’ is set in March 1997. The IT organization had been redesigned and reported to a member of the senior management team. The case focuses on Dow Corning's pilot implementation of SAP and its plans to re-engineer global processes. Special attention is given to the IT unit's role in the re-engineering and systems implementation processes.


2015 ◽  
Vol 21 (6) ◽  
pp. 1224-1256 ◽  
Author(s):  
Roberto dos Santos Rocha ◽  
Marcelo Fantinato ◽  
Lucinéia Heloisa Thom ◽  
Marcelo Medeiros Eler

Purpose – The purpose of this paper is to present the proposal of a Product Line (PL)-based approach for Business Process Management (BPM) projects that cover the entire BPM lifecycle and proposes integrating it with dynamic techniques still not used together. Design/methodology/approach – The authors carried out this work using the design science research methodology. The authors assessed the proposed approach using a classification procedure created through a series of specific attributes, which enables a comparison of the proposed integrated approach with related works selected from a systematic literature review. Findings – The comparative assessment has shown that the proposed approach presents the most comprehensive solution than any other similar one suggested for the same purpose, mainly in terms of the coverage of the entire BPM lifecycle and dynamic techniques. Research limitations/implications – Due to the high-level conceptual nature of the proposed approach, the authors could not evaluate it also in terms of some controlled experiment or a case study. Originality/value – The proposed approach aims at improving the management of business processes in organizations in a systematic way using concepts and techniques that exist in other areas, but not widely used together yet, such as BPM, service-oriented computing, and Software PL.


Management ◽  
2018 ◽  
Vol 27 (1) ◽  
pp. 100-110
Author(s):  
Olena O. YERSHOVA

Introduction. Contemporary market realia urge companies towards a transition from functional to process-based management, with processes as the key object of control. Effective business process management enables organizations to reduce costs and increase profitability. In case the management vector is shifted towards a company’s business process development, that involves constant monitoring and optimization, it will also contribute to gaining long-term sustainable competitive advantage. Since modern business environment is intrinsically inseparable from scientific information and intellectual attainments and their implementation results (information technology), management of business process development must be supplemented by powerful information support.The research objective is to provide deeper insights into conceptual framework and structural components of the information support system to facilitate enterprise business process development management as well as to identify the key factors to be considered when designing information software.Research methods. The following methods were used within the current study: comparison, systematic approach, analysis, modeling, synthesis and analytical framework.Findings. Modern approaches to building information support framework for an enterprise as a whole. The importance to provide a description of business processes is argued to design an effective information support system for business processes and their development management mechanism. An author’s original model of information support structure for business process management has been suggested.Conclusions. Complete and accurate information support for business processes is critical to ensure their effective operation. The information support for ensuring business process development management mechanism encompasses the formation and subsequent functioning of the overall system which includes information resources, information technology, software, and corresponding personnel, with following up further division by information support subsystems for providing in-depth analysis and ease of convenience, i.e. the information platform of the of business process development management mechanism.


Author(s):  
Vernando Jarsa ◽  
Kevin Christianto

Information technology in organizations plays an important role for the continuity of their current business processes. Almost every organization already has information technology and dependence on their information technology. With the existence of information technology, it can help business process in the organization runs smoothly, and according to desired by every organization. But not infrequently the information technology that has been operating has problems that are very annoying and hinder the business process of the organization. Problems that exist in this company is at the time of maintenance and custom or repair process undertaken by the company. With the existence of the problem, the writer wanted to audit the existing governance in companies that have problems regarding aspects of information technology delivery. The author uses the COBIT 5 framework on the DSS domain (Deliver, Service, and Support) and focuses on the sub domains of DSS01 Manage Operations, DSS02 Manage Service Requests and Incidents, DSS03 Manage Problems, and DSS06 Manage Business Process Controls. The assessment method used is a capability model consisting of five capability levels. Based on the audit of information technology governance conducted by researchers using COBIT 5, then the conclusion of this study is the average capability level of the overall process obtained most of the process has reached level 1 performed process.


Author(s):  
Александр Александрович Кравец

Многие компании в современных условиях рынка пытаются усовершенствовать свой бизнес с помощью информационных технологий, благодаря этому, организации могут не только улучшить свои экономические результаты, но и повысить общий уровень конкурентоспособности предприятия. Но инвестирование в информационные системы порой бывает рискованным, так как у каждого предприятия свои уникальные функции и задачи. В данной статье рассмотрен инструмент стратегического менеджмента - реинжиниринг бизнес процессов (РБП), как один из перспективных инструментов по оптимизации работы организации. Many companies in modern market conditions are trying to improve their business with the help of information technology, thanks to this, organizations can not only improve their economic results, but also increase the overall level of enterprise competitiveness. However investing in information systems is sometimes risky, as each company has its own unique functions and tasks. This article discusses the strategic management tool - business process reengineering (BPO), as one of the promising tools for optimizing the organization's.


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