Supporting Online Program Quality Through Online Enterprise-Level Standards

2019 ◽  
pp. 254-280
Author(s):  
Vickie Cook ◽  
Julie Uranis
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Program Quality ◽  
National Standards ◽  
Online Program ◽  
Online Programs ◽  
Leadership Quality ◽  
Education Environment ◽  
Online Leadership ◽  
Enterprise Level

Enterprise-wide efforts to lead online program quality are critical in today's higher education environment. The authors of this chapter investigate tools available to leaders of higher education institutions which articulate the major components needed to successfully lead an online enterprise and measure success. Through the use of vetted tools such as the UPCEA Hallmarks of Excellence in Online Leadership, Quality Matters Program Rubrics, and the Online Learning Consortium Scorecard for the Administration of Online Programs, institutional leaders can embrace systematic and consistent quality in online learning. Using the appropriate tool at the appropriate level of institutional activity will assist institutions with meeting national standards as described through the Interregional Guidelines for the Evaluation of Distance Education Programs (Online Learning) developed by the Council of Regional Accrediting Commissions (C-RAC).

scholarly journals Marketing and Management in Higher Education: the Relationship between the Quality of Online Programmes and Student’s Satisfaction

2020 ◽  
pp. 235-246
Author(s):  
Afroze Nazneen ◽  
Tagreed Alsulimani ◽  
Rohan Sharma
Keyword(s):  
Higher Education ◽  
Student Satisfaction ◽  
Program Effectiveness ◽  
Program Quality ◽  
Point Of View ◽  
Unexpected Finding ◽  
Online Program ◽  
Learning Program ◽  
Course Content ◽  
The Relationship

Presently online courses have been a big agenda in educational institutes apart from their academic hours and to engage students more in their studies apart from their involvement in academic hours. The purpose of this study is how the online program quality can be improved from both a business point of view as well as for the understanding of student's expectations from an online program irrespective of one's interest. In this study, researchers tried to analyze the relationship among various factors involved leading to student satisfaction which become the source of successful online programs. This study applied SEM on smart PLS to analyze a survey of 100 respondents and found that Online program quality Perception is the multifaceted dimension, and it also involves quality instructors who also seen as a significant construct. Based on the literature review and discussions presented the theoretical framework for online learning program course quality was developed. Findings indicate that high student satisfaction is relatively associated with the user-friendly interface, which eases the students to further continue with the course. Along with these quality instructors also contribute much to student satisfaction. Content of course, although assumed to be essential along with the online discussion on forums it was found not significant, which is a surprise and unexpected finding. Based on calculations and modeling estimates, the model is in the best fit. The results show in the form of external loadings of every construct, which is given below explains the variance of respective latent constructs. It was also found that factors are contributing to perceived online program effectiveness which are Course Content, Online Assignments, Interaction with Peers, Quality Instructors, and User Interface respectively. Keywords: the online program, student satisfaction, MOOCS, program effectiveness, quality instructors, higher education.

Overcoming Implicit Bias in Collaborative Online Learning Communities

2020 ◽  
pp. 19-38
Author(s):  
Ludmila T. Battista ◽  
Lisa Wright
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Learning Communities ◽  
Case Studies ◽  
Implicit Bias ◽  
Faculty Perspectives ◽  
Online Students ◽  
Online Learning Communities ◽  
Online Higher Education ◽  
Education Environment

This chapter will lay the groundwork for exploring implicit bias and the effects in the online higher education environment. The authors will analyze privilege, power, oppression, and institutionalized bias and explore examples in higher education, through both student and faculty perspectives. The chapter will focus on collaborative solutions to a diverse variety of case studies on implicit bias across race, culture, gender, ability, and other dimensions. An emphasis will be placed on reflective analysis and creating collaborative experiences for online students and educators.

scholarly journals Implementation of Online Learning Media in the Covid-19 Pandemic

2021 ◽  
Vol 13 (3) ◽  
pp. 1958-1966
Author(s):  
Abduloh Abduloh ◽  
Mas'ud Muhammadiah ◽  
Harizahayu Harizahayu ◽  
Catur Budi Susilo ◽  
Sa'odah Saodah ◽  
...  
Keyword(s):  
Higher Education ◽  
Qualitative Research ◽  
Online Learning ◽  
Research Method ◽  
Teaching And Learning ◽  
Web Of Science ◽  
Learning Activities ◽  
Education Environment ◽  
Study Results ◽  
Scoping Reviews

This qualitative research aims to obtain an overview of the implementation of online learning in the Covid-19 Pandemic. In general, the implementation of online learning during the Covid-19 pandemic positively impacts the continuity of education in Indonesia. This research method is obtained from online observations and Scoping reviews. Literature is obtained from various databases such as Google Scholar, Scopus, Web of Science, Crossref Search. Furthermore, the literature was mapped in several parts so that 40 appropriate literature was obtained and could be used regarding teaching and learning activities in schools and the higher education environment. The study results show that online learning is currently considered adequate to replace conventional learning, but several factors related to the implementation of learning must be considered.

Online Learning for the Adult Learners Using Andragogy

2021 ◽  
pp. 37-58
Author(s):  
Pamela A. Lemoine ◽  
Christopher J. Garretson ◽  
Robert E. Waller ◽  
Evan G. Mense ◽  
Michael D. Richardson
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Adult Learners ◽  
Adult Learning ◽  
Adult Students ◽  
Online Programs ◽  
Job Competencies ◽  
Active Involvement ◽  
The World ◽  
E Learning

The world of higher education is now global with online learning a driving force in much of the world. Globalization of higher education has created vast new opportunities for e-learning, particularly for adult students. However, adult learning online is different from online for traditionally aged students. Global universities are increasing their online programs to take advantage of economic considerations, particularly as a result of the COVID-19 pandemic and its implications for learning online. Using online learning for adult education is essential in the changing global world. Connotations of adult learning theory for professors using online learning are many and varied. Traditional pedagogical styles will not work effectively with adult learners who desire concrete, hands-on, practical information with learning activities characterized by active involvement, task-orientation, flexibility, and creativity. Online students often want opportunities to acquire skills directly applicable to job competencies for current employment or preparation for a future job.

Building Open-Source Resources for Online Learning in a Higher Education Environment

2013 ◽  
pp. 115-135
Author(s):  
Shalin Hai-Jew
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Open Source ◽  
Colleges And Universities ◽  
Institutions Of Higher Education ◽  
Digital Learning ◽  
Education Environment ◽  
The Us ◽  
And Training ◽  
Open Source Development

Faculty, administrators, and staff at institutions of higher education are singularly well poised to create open-source digital learning contents. Creating open-source digital learning contents seems to fit with a university’s mission and the education paradigm of sharing knowledge and training up others to move a domain field forward. Indeed, they have contributed to many open-source endeavors. While individual open-source development endeavors may require a relatively light investment by colleges and universities, the work of building open-source resources involves significant planning in order to support the endeavor in an organized way on a campus. This chapter introduces some of the known challenges and methods to building open-source resources for online learning in the higher education environment in the US.

scholarly journals Examining the OPM: Form, Function, and Policy Implications

2021 ◽  
Author(s):  
John J. Cheslock ◽  
Kevin Kinser ◽  
Sarah T. Zipf ◽  
Eunjong Ra
Keyword(s):  
Higher Education ◽  
Online Education ◽  
Colleges And Universities ◽  
Program Management ◽  
Policy Implications ◽  
Online Program ◽  
Online Programs ◽  
Working Definition ◽  
Form Function ◽  
Definition Of

Online program management (OPM) is the merging of online education and outsourcing practices in higher education. OPM firms facilitate the development, delivery, and management of online programs for colleges and universities. Although OPM partnerships can help institutions offer online programs they otherwise would not be able to offer, such agreements raise concerns not seen with other types of outsourcing. To help others understand the phenomenon of online program management, we pulled together fragmented information from previous studies and literature, national datasets, websites, policies and regulations, and interviews with experts. Because previous writings use a range of definitions for the term OPM, we start by providing a working definition of an OPM agreement. Each side of the agreement is then examined in turn. For colleges and universities, we consider the reasons why they choose (or do not choose) to enter into an OPM partnership. Special attention is paid to reasons pertaining to organizational finances and nonprofit conversions. For OPM firms, we provide details about the organizations that participate in this rapidly changing market. Last, we offer policy perspectives while noting possible modifications of current regulations and providing caution about unintentional consequences of over-regulation.

Building Open-Source Resources for Online Learning in a Higher Education Environment

2015 ◽  
pp. 948-967
Author(s):  
Shalin Hai-Jew
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Open Source ◽  
Colleges And Universities ◽  
Institutions Of Higher Education ◽  
Digital Learning ◽  
Education Environment ◽  
The Us ◽  
And Training ◽  
Open Source Development

Faculty, administrators, and staff at institutions of higher education are singularly well poised to create open-source digital learning contents. Creating open-source digital learning contents seems to fit with a university's mission and the education paradigm of sharing knowledge and training up others to move a domain field forward. Indeed, they have contributed to many open-source endeavors. While individual open-source development endeavors may require a relatively light investment by colleges and universities, the work of building open-source resources involves significant planning in order to support the endeavor in an organized way on a campus. This chapter introduces some of the known challenges and methods to building open-source resources for online learning in the higher education environment in the US.

scholarly journals Selling the virtual university : a multimodal discourse analysis of marketing for online learning

2020 ◽  
Author(s):  
◽  
Eric Ludwig
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Academic Capitalism ◽  
The United States ◽  
Virtual University ◽  
Online Programs ◽  
Multimodal Analysis ◽  
Multimodal Discourse ◽  
Visual Artifacts ◽  
Institutional Marketing

When marketing online degrees, institutions are simultaneously telling a story about what it means to be a student at that institution and about what it means to be an online learner. This study is an attempt to investigate and interrogate those stories, to analyze how we talk about online learning and to explore whether that linguistic framing is consistent with a broader socioeconomic critique of academic capitalism in the 21st Century. Using critical discourse and multimodal analysis, I examined the institutional websites devoted to the promotion and marketing of online programs at 18 public universities with high exclusively online enrollment (>4,000). This project describes the consistencies and contradictions embedded in the language and visual artifacts used to market and sell online learning to prospective students in the United States. I explored how these discourses reinforced and reconstituted broader social and lived realities of labor, time, and space. Placing online higher education as a phenomenon within the social context of neoliberalism, and academic capitalism, this study contributes a much-needed critical perspective to the intersection of two areas of inquiry in higher education research, online learning and institutional marketing.

UNDERSTANDING DISABILITIES & ONLINE STUDENT SUCCESS

2013 ◽  
Vol 17 (3) ◽  
Author(s):  
Kristen Betts ◽  
Bill Welsh ◽  
Kelly Hermann ◽  
Cheryl Pruitt ◽  
Gaeir Dietrich ◽  
...  
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Student Success ◽  
Students With Disabilities ◽  
Disability Services ◽  
Government Accountability ◽  
Academic Goals ◽  
Online Student ◽  
Support Resources ◽  
Legislative Changes

Approximately 11% of all postsecondary students reported having a disability in 2008. Although the percentage of students with disabilities in 2008 closely reflects the percentage reported in 2004, the U.S. Government Accountability Office states that recent legislative changes have the potential to increase the diversity and number of students with disabilities pursing higher education. To support students with disabilities enrolled in higher education and in online learning, it is important to understand disabilities and the resources students need to actively engage in their courses and to achieve their academic goals. This article includes collaborative responses from a diverse group of leaders at eight higher education institutions and organizations who work with disability services and have experience in online learning. Some of the contributors also have disabilities so the collective responses build upon research, professional experience, and personal experience. For this article, the ten contributors answered 20 questions regarding disabilities and online student success as well as provided recommended practices. This article is designed to be interactive. It includes screenshots, simulation links, video demonstrations, and resources to provide a more detailed understanding of disabilities, accessibility, and support resources. JALN readers are encouraged to interact with the simulations and to watch the demonstration videos as a way to learn more about disabilities and supporting online student success.

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