A Framework Development Effort for Using Online Communities in an Open Innovation Understanding

2020 ◽  
pp. 52-70
Author(s):  
Oya Zincir
Keyword(s):  
Online Communities ◽  
Open Innovation ◽  
Industry 4.0 ◽  
Online Community ◽  
User Participation ◽  
Collaborative Culture ◽  
Participation Motivation ◽  
Motivation Interaction ◽  
Social Product ◽  
Framework Development

This chapter brings online communities, open innovation, and Industry 4.0 concepts together to build a framework for using online communities in an open innovation understanding in Industry 4.0 context. While online community and open innovation field of studies are being studied for a period of time, Industry 4.0 is rather a new topic which needs further understanding. Literature lacks studies that suggest a framework, especially integrating cloud-based design manufacturing and social product development concepts which are related to Industry 4.0. This study tries to fill in this gap by explaining how online open innovation communities can be created in Industry 4.0 context, what is needed for user participation, motivation, interaction, and what concepts that a company can use to build a collaborative culture and innovative outcomes.

scholarly journals Online Communities and Open Innovation

Economics ◽  
2015 ◽  
pp. 652-666
Author(s):  
Alberto Francesconi ◽  
Riccardo Bonazzi ◽  
Claudia Dossena
Keyword(s):  
Solar System ◽  
Absorptive Capacity ◽  
Online Communities ◽  
Open Innovation ◽  
Online Community ◽  
Software Tool ◽  
Linear Process ◽  
Innovation Approach

Online communities are becoming an important way to support firms towards an open innovation approach. However, knowledge shared in an online community represents only a potential for firm's innovation aims. The effectiveness of exploration and exploitation of this knowledge depends on firm's absorptive capacity. In this work the authors focus on the time an idea, shared within an online community, takes to be transformed from a ‘potential' into a ‘realized' innovation by a firm. In particular, conceiving knowledge as a trajectory across pole of attraction rather than a linear process, the authors develop a model inspired by the solar system metaphor. Preliminary results from a case study are presented. They suggest firms may improve the effectiveness of absorptive capacity exploiting the mediation role of a software tool.

Online Communities and Open Innovation

2013 ◽  
Vol 5 (4) ◽  
pp. 25-39 ◽  
Author(s):  
Alberto Francesconi ◽  
Riccardo Bonazzi ◽  
Claudia Dossena
Keyword(s):  
Absorptive Capacity ◽  
Online Communities ◽  
Open Innovation ◽  
Online Community ◽  
Software Tool ◽  
Linear Process ◽  
Exploration And Exploitation ◽  
Innovation Approach

Online communities are becoming an important way to support firms towards an open innovation approach. However, knowledge shared in an online community represents only a potential for firm’s innovation aims. The effectiveness of exploration and exploitation of this knowledge depends on firm’s absorptive capacity. In this work the authors focus on the time an idea, shared within an online community, takes to be transformed from a ‘potential’ into a ‘realized’ innovation by a firm. In particular, conceiving knowledge as a trajectory across pole of attraction rather than a linear process, the authors develop a model inspired by the solar system metaphor. Preliminary results from a case study are presented. They suggest firms may improve the effectiveness of absorptive capacity exploiting the mediation role of a software tool.

scholarly journals The Situation of Technology Companies in Industry 4.0 and the Open Innovation

2021 ◽  
Vol 7 (1) ◽  
pp. 34
Author(s):  
Mohd Hizam-Hanafiah ◽  
Mansoor Ahmed Soomro
Keyword(s):  
Research Design ◽  
Open Innovation ◽  
Industry 4.0 ◽  
Descriptive Study ◽  
Quantitative Approach ◽  
Company Size ◽  
Survey Questionnaire ◽  
Cross Sectional ◽  
Digital Revolution

Digitalization has increased the adoption pace of Industry 4.0 technologies, particularly in connection with Open Innovation. However, companies are still finding it challenging to know the variety of Industry 4.0 technologies available, and their fit with the scope of the organization. To address this issue, a cross-sectional research design under quantitative approach was adopted. The data were collected first-hand through a survey questionnaire from a total of 238 technology companies in Malaysia. Technology companies were selected as they have higher agility in terms of technology which suits the digital revolution nature of Industry 4.0. The findings of this descriptive study revealed a range of insights in terms of Industry 4.0 technologies and open innovation. First, this study presents the standing of technology companies in terms of 12 Industry 4.0 technologies. Second, a comparison of these technologies is analyzed in terms of company size (small, medium, and large). Third, a contrast of these technologies is ascertained based on the type of company (manufacturing and services). In brief, this research contributes in providing valuable insights that can help companies in the awareness of open innovation and adoption of Industry 4.0 technologies.

scholarly journals Does Online Community Participation Contribute to Medication Adherence? An Empirical Study of Patients with Chronic Diseases

2021 ◽  
Vol 18 (10) ◽  
pp. 5100
Author(s):  
Jyh-Jeng Wu ◽  
Yueh-Mei Chen ◽  
Paul C. Talley ◽  
Kuang-Ming Kuo
Keyword(s):  
Medication Adherence ◽  
Chronic Diseases ◽  
Online Communities ◽  
Emotional Support ◽  
Self Efficacy ◽  
Online Community ◽  
Healthcare Professionals ◽  
Informational Support ◽  
Chronic Patients ◽  
The Relationship

Effectively improving the medication adherence of patients is crucial. Past studies focused on treatment-related factors, but little attention has been paid to factors concerning human beliefs such as trust or self-efficacy. The purpose of this study is to explore the following aspects of patients with chronic diseases: (1) The relationship between emotional support, informational support, self-efficacy, and trust; (2) the relationship between self-efficacy, trust, and medication adherence; and, (3) whether chronic patients’ participation in different types of online communities brings about significant statistical differences in the relationships between the abovementioned variables. A questionnaire survey was conducted in this study, with 452 valid questionnaires collected from chronic patients previously participating in online community activities. Partial Least Squares-Structural Equation Modeling analysis showed that emotional support and informational support positively predict self-efficacy and trust, respectively, and consequently, self-efficacy and trust positively predict medication adherence. In addition, three relationships including the influence of emotional support on trust, the influence of trust on medication adherence, and the influence of self-efficacy on medication adherence, the types of online communities result in significant statistical differences. Based on the findings, this research suggests healthcare professionals can enhance patients’ self-efficacy in self-care by providing necessary health information via face-to-face or online communities, and assuring patients of demonstrable support. As such, patients’ levels of trust in healthcare professionals can be established, which in turn improves their medication adherence.

scholarly journals VALIDIZATION OF THE EMPIRICAL MODEL OF THE DYNAMICS OF INTEGRATION OF INTERNET COMMUNITIES

2021 ◽  
Vol 5 (1) ◽  
pp. 17-24
Author(s):  
A.M. Ponomarev
Keyword(s):  
Empirical Model ◽  
Online Communities ◽  
Online Community ◽  
The Internet ◽  
Theoretical Conclusion ◽  
Internet Communities ◽  
First Case ◽  
The Subject ◽  
Internet Community ◽  
New Criteria

The article presents the results of a validating study carried out within the framework of the research under the grant "Building predictive models of the dynamics of the development of mobilization-type Internet communities". The aim of the study is to test the empirical model of integration of the Internet community in terms of the validity of the content and the validity of the criteria. The subject of the study is the validity of the criteria and integration factors identified in this model. The research methods are a survey of internal experts and a comparative analysis of assessments of the criteria and factors of integration of the specified model by external and internal experts. The results obtained allow us to conclude that it is correct to identify the criteria and factors for integrating the Internet community at the first stages of the research project. Differences in the assessment by two types of experts of the significance of some criteria and factors of integration of Internet communities receive the fixation of two observation positions - external and internal - as two types of explanation, namely, an understanding and descriptive explanation, respectively. The conducted research not only allows to introduce new criteria and factors of integration into the empirical model of integration of the Internet community, but also to draw an important theoretical conclusion. Online communities in their development manifest both the properties of real social groups and the properties of networks. These two methodological attitudes can be equally successfully applied in the analysis of online communities of the mobilization type. In the first case, analyzing the behavior of the online community as a social group, the dynamics of its mobilization function is mostly recorded. In the second case, analyzing the behavior of a community as a network, the dynamics of its volume and the dynamics of information potential are described to a greater extent.

scholarly journals Researching online communities of inquiry through digital ethnography

2021 ◽  
Vol 102 ◽  
pp. 01006
Author(s):  
Neil Johnson
Keyword(s):  
Online Learning ◽  
Online Education ◽  
Online Communities ◽  
Online Community ◽  
Study Data ◽  
Digital Ethnography ◽  
Use Of Technology ◽  
Ethnographic Data ◽  
Communities Of Inquiry

Research into providing effective online education has suggested an important goal for instructors is the creation of an online community of inquiry (CoI) where social, cognitive, and teacher presence are all important aspects of successful online learning. With reference to a recent reflective practice case study, this paper describes ways that the research on online communities of inquiry may be enriched through the use of digital ethnography. In the target reflective case study, data analysis tasks were designed and presented in an online VoiceThread site, promoting dialogic and multimodal engagement with data from actual research studies that are central to the module theme in teacher education. Interaction around these tasks is coded using the CoI framework. Ethnographic data from the participants was collected and coded using qualitative research protocols to contextualise the interaction data and provide a clearer understanding of how participants had come together throughout the module. The ethnographic data revealed some interesting concerns with online learning, including the use of technology as a barrier to participation.

Industry 4.0 technology provision: the moderating role of supply chain partners to support technology providers

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Guilherme Brittes Benitez ◽  
Mateus Ferreira-Lima ◽  
Néstor F. Ayala ◽  
Alejandro G. Frank
Keyword(s):  
Supply Chain ◽  
Customer Loyalty ◽  
Open Innovation ◽  
Industry 4.0 ◽  
Technology Innovation ◽  
Technology Development ◽  
Competitive Strategies ◽  
Content Type ◽  
Innovation Activities ◽  
Long Run

Purpose The provision of Industry 4.0 solutions demands a vast range of technology domains. To provide these solutions, small and medium-sized enterprises (SMEs) may need the support of different supply chain actors through an inbound open innovation strategy. The authors study the contribution of four types of supply chain actors for inbound open innovation: suppliers, competitors with complementary technologies, R&D centers and customers. The authors analyze how these four actors moderate the effect of integrated Industry 4.0 solutions on three main competitive strategies: cost, focalization and differentiation. Design/methodology/approach The authors conducted a survey on 77 SMEs from the automation sector, using OLS regression with moderating effects. They considered the integration of 15 technologies and 7 classic automation activities in the provision of Industry 4.0 solutions. The authors also studied three competitive outputs – technology cost reduction (cost), customer loyalty (focalization) and technology innovation (differentiation) – as well as four supply chain actors (moderators). Findings Expanding the provision of Industry 4.0 technologies increases customer loyalty and technology innovation. Collaboration with competitors (complementary technologies) leverage these results and reduce technology costs. Integration between customers and R&D centers elevates costs but R&D centers can foster long-run innovation. Originality/value This study is the first to empirically investigate inbound open innovation in the supply chain for technology development in the context of Industry 4.0. The authors discuss how these actors contribute to four inbound open innovation activities: technology scouting; horizontal technology collaboration; vertical technology collaboration; and technology sourcing.

“Emotional strip-mining”: Sympathy sockpuppets in online communities

2021 ◽  
pp. 146144482110405
Author(s):  
Devon Greyson ◽  
Kaitlin L Costello
Keyword(s):  
Online Communities ◽  
Sense Of Belonging ◽  
Online Community ◽  
Care Work ◽  
Strip Mining ◽  
Knowledge Gap ◽  
Online Deception ◽  
Online Identities

Sympathy sockpuppets are false online identities used for purposes of extracting care work from others. While online community infiltration for nefarious purposes is a well-documented phenomenon, people may also join online communities using deceptive personas (“sockpuppet” accounts) for non-nefarious reasons, such as to gain sympathy or cultivate a sense of belonging in a group. In comparison with scamming and trolling, this more subtle form of online deception is not well understood, and to date, its impacts on individuals and communities have not been fully articulated. This knowledge gap leaves communities without guidance when managing the impacts of this sympathy sockpuppet deception. We interviewed people who had been members of online communities that discovered sympathy sockpuppets in their midst to explore and characterize the phenomenon of sympathy sockpuppetry and to provide guidance for other individuals and communities that encounter similar forms of online deception.

A Framework for Analyzing Online Communities

2012 ◽  
pp. 129-143
Author(s):  
M. Gordon Hunter ◽  
Rosemary Stockdale
Keyword(s):  
Online Communities ◽  
Online Community ◽  
Virtual Communities ◽  
Community Organizations ◽  
Value Proposition ◽  
Group Interactions ◽  
Community Needs ◽  
Important Stage ◽  
Different Types ◽  
Definition Of

This paper examines online communities and describes how they can be differentiated from other Internet supported group interactions. A definition of an online community is given and three generic types are identified. These types are defined by the community models based on the value proposition for the sponsors and members. The value proposition for members is strongly influenced by the model, as facilities and opportunities for interaction are structured by the site sponsors. Where online communities offer fulfillment of specific needs, people participate and become members. Additional benefits enhance the value of membership and encourage retention and greater interactivity. Significant benefits are gained from online communities for businesses, NGOs, other community organizations and individuals. Identifying the different types of communities and their characteristics is an important stage in developing greater understanding of how virtual communities can contribute to businesses, healthcare, community needs and a myriad of other contexts. Examples of the three generic types of online communities are included for further edification.

Crowdsourcing in Local Public Administration

2019 ◽  
pp. 624-640 ◽  
Author(s):  
Kalsoom BeBe Sumra ◽  
Wang Bing
Keyword(s):  
Social Media ◽  
Public Administration ◽  
Community Involvement ◽  
Public Management ◽  
Online Community ◽  
User Participation ◽  
Public Administrators ◽  
Services Delivery ◽  
Online Platforms ◽  
Online Sources

Social networks have become very popular online sources of participation in crowdsourcing. This article examines the antecedents of user participation in crowdsourcing and importance of online community involvement in local public administration. Based on data collected from local public administrators and local public through survey, the results produce evidence that importance of online platforms in crowdsourcing can have a consistent impact on services delivery system in local public administration and importance of online open sources have significantly higher level in crowdsourcing on the whole, while importance of social media have significantly lower level overall. The paper contributes with potential implications and recommendations for local public management to achieve effective services delivery in developing countries through crowdsourced work. The present study is the first study that not only shows the effect of online platforms in local public administration, but also analyses the antecedents of crowdsourcing for participation (knowledge sharing, consultation, innovative ideation and reporting).

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