Communities of Practice for Promoting Organizational and Informal Learning in Public Administration

2019 ◽  
pp. 198-220
Author(s):  
David Rodríguez-Gómez ◽  
Joaquin Gairin
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Informal Learning ◽  
Public Administration ◽  
Management Practices ◽  
Public Organizations ◽  
Extensive Study ◽  
Future Research ◽  
Second Phase ◽  
Two Phases

Professional development of the members of any organization is a key and essential factor to promote innovation and, ultimately, the improvement of public organizations. Communities of practice is one of the leading strategies used to promote knowledge management processes aimed at generating organizational and individual and informal learning. This chapter presents some of the results and proposals from an extensive study developed in two phases which focus on some key factors for promoting innovation in public administration. The first phase tries to identify some of the mechanisms that facilitate or hinder learning, organizational and informal, in public organizations. The second phase is focused on analysis of knowledge management practices through communities of practice in public administration. The results enable us to suggest some proposals and future research lines aimed at improving both organizational and informal learning, along with innovations that contribute to improving the public administration.

Communities of Practice for Promoting Organizational and Informal Learning in Public Administration

2021 ◽  
pp. 167-189
Author(s):  
David Rodríguez-Gómez ◽  
Joaquin Gairin
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Informal Learning ◽  
Public Administration ◽  
Management Practices ◽  
Public Organizations ◽  
Extensive Study ◽  
Future Research ◽  
Second Phase ◽  
Two Phases

Professional development of the members of any organization is a key and essential factor to promote innovation and, ultimately, the improvement of public organizations. Communities of practice is one of the leading strategies used to promote knowledge management processes aimed at generating organizational and individual and informal learning. This chapter presents some of the results and proposals from an extensive study developed in two phases which focus on some key factors for promoting innovation in public administration. The first phase tries to identify some of the mechanisms that facilitate or hinder learning, organizational and informal, in public organizations. The second phase is focused on analysis of knowledge management practices through communities of practice in public administration. The results enable us to suggest some proposals and future research lines aimed at improving both organizational and informal learning, along with innovations that contribute to improving the public administration.

Racialized Emotional Labor: An Unseen Burden in the Public Sector

2021 ◽  
pp. 009539972110375
Author(s):  
Nicole M. Humphrey
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Emotional Labor ◽  
Racial Bias ◽  
Public Organizations ◽  
People Of Color ◽  
Future Research ◽  
The Public

Discussions of race have often been on the periphery emotional labor scholarship. This piece considers the link between race and emotional labor, arguing that racial bias in public organizations creates disparities in emotional labor among employees. To make this argument, this piece explores white normativity in public administration and the implications this has for people of color when managing their emotions at work. Following this discussion, the article identifies key themes from the literature, before providing a framework for future research on emotional labor and race.

On the Definition and Impact of Virtual Communities of Practice

2009 ◽  
Vol 1 (4) ◽  
pp. 73-88 ◽  
Author(s):  
Antonios Andreatos
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Informal Learning ◽  
Learning Theory ◽  
Social Impact ◽  
Virtual Communities ◽  
Theory And Practice ◽  
The Internet ◽  
Virtual Communities Of Practice ◽  
To Come

The evolution of the Internet has made several Communities of Practice to go online and has brought into life numerous Virtual Communities of Practice. The purpose of this article is: to define and categorize Virtual Communities of Practice; to examine their social impact in general and specifically in knowledge and technology management; also, to examine the contribution of Communities of Practice to informal learning and to relate them to Connectivism and collaborative learning. Several case studies are presented to clarify the presentation. It is expected that Virtual Communities of Practice will play an important role in both learning theory and practice as well as knowledge management during the years to come.

scholarly journals Digital Transformation and Knowledge Management in the Public Sector

2020 ◽  
Vol 12 (14) ◽  
pp. 5824 ◽  
Author(s):  
Ana Alvarenga ◽  
Florinda Matos ◽  
Radu Godina ◽  
João C. O. Matias
Keyword(s):  
Knowledge Management ◽  
Public Sector ◽  
Management Practices ◽  
Transformation Process ◽  
Digital Transformation ◽  
Theory And Practice ◽  
Survey Study ◽  
Future Research ◽  
Digital Government ◽  
The Public

Digitizing public services is, at the moment, an essential necessity for numerous governments around the world. An improved government through digitization will not only have a growing effect on businesses, but it will also be able to intensify citizen engagement and push for economic growth. During the last 10 years more countries have progressively begun to provide digital services to their citizens. Therefore, in order to address this development, the purpose of this paper is to analyze the evolution of the digital government literature in order to describe the aspects of digital transformation in the public sector and how it is related to knowledge management. In this study the methodology is quantitative and it is based on a review and a survey made with the main goal being the estimation from several collected data on how the digital transformation process in the Public Administration takes place and what its relationship is with knowledge management. The review study is based on articles found on Scopus database and it addresses the role that digital government research plays in the theory and practice of knowledge management. In the survey study, 54 employees working for the services of the two governmental areas of the Portuguese Ministry of the Environment were surveyed. The results show that the research on the theme is still at an exploratory stage due to the lack of studies relating digital government to knowledge management effectiveness in the public sector. The results also show that the success of digital government seems to be related with the quality of the organizations’ knowledge management, complementing each other for significant improvements in the public sector. In terms of originality, this study aims to contribute and stimulate data-driven discussions regarding the impacts of the digital transformation in the public sector and their relation with the implementation of knowledge management practices. The results offer insights into future research needs.

scholarly journals Knowledge Management Practices and the Focus on the Individual

2014 ◽  
Vol 10 (1) ◽  
pp. 26-42 ◽  
Author(s):  
Isabel Rechberg ◽  
Jawad Syed
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Communities Of Practice ◽  
Human Resource ◽  
Management Practices ◽  
Current Knowledge ◽  
Organisational Culture ◽  
Knowledge Management Practices ◽  
The Individual

This paper reviews the current knowledge management (KM) practices to examine the attention (or lack thereof) paid to the individual in managing knowledge in organisations. It identifies and reviews four key practices of KM - i.e., information technology, organisational culture and structure, communities of practice, and human resource practices - to examine how knowledge is interpreted, processed and managed, and the role individuals play in such interpretations, processing and management. The review shows that existing KM practices may be improved through an increased focus on the role of individuals (an individual-centric approach) in designing and implementing KM in organisations.

scholarly journals Knowledge Management Practices and the Focus on the Individual

2016 ◽  
pp. 1539-1556
Author(s):  
Isabel Rechberg ◽  
Jawad Syed
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Communities Of Practice ◽  
Human Resource ◽  
Management Practices ◽  
Current Knowledge ◽  
Organisational Culture ◽  
Knowledge Management Practices ◽  
The Individual

This chapter reviews the current knowledge management (KM) practices to examine the attention (or lack thereof) paid to the individual in managing knowledge in organisations. It identifies and reviews four key practices of KM - i.e., information technology, organisational culture and structure, communities of practice, and human resource practices - to examine how knowledge is interpreted, processed and managed, and the role individuals play in such interpretations, processing and management. The review shows that existing KM practices may be improved through an increased focus on the role of individuals (an individual-centric approach) in designing and implementing KM in organisations.

Knowledge management practice in South Asian higher education institutions

IFLA Journal ◽  
2019 ◽  
Vol 45 (4) ◽  
pp. 309-321
Author(s):  
Saima Kanwal ◽  
Miguel Baptista Nunes ◽  
Muhammad Arif
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
South Asian ◽  
Management Practices ◽  
Management Practice ◽  
Educational Institution ◽  
Educational Institutions ◽  
Future Research ◽  
Higher Educational Institutions ◽  
Higher Educational

The investigation reported in this paper intended to explore the research on knowledge management in higher educational institutions in South Asian countries. A systematic literature review was conducted to identify, select and retrieve relevant scholarly literature, by following a detailed protocol and a systematic data extraction strategy. The findings of the study showed that limited research on knowledge management in the context of higher educational institutions was conducted in both theoretical aspects and practical implementations, denoting an imperative to conduct more research in this area. The findings also disclosed that multiple factors affect the knowledge management practices among primary higher educational institution agents: faculty, administrative staff, and information professionals. As the result of the analysis of the literature review findings, a conceptual framework is proposed, which is expected to provide a good foundation for future research as well as pave the way towards more successful knowledge management implementations in the higher educational institutions in South Asia and beyond.

STEAM Education Using Design Thinking Process Through Virtual Communities of Practice (STEAM-DT-VCoPs)

2021 ◽  
Vol 7 (1) ◽  
pp. 249
Author(s):  
Thiti Jantakun ◽  
Kitsadaporn Jantakun ◽  
Thada Jantakoon
Keyword(s):  
Communities Of Practice ◽  
Virtual Communities ◽  
Design Thinking ◽  
Second Phase ◽  
Steam Education ◽  
Research Findings ◽  
Thinking Process ◽  
Virtual Communities Of Practice ◽  
Two Phases

These objectives of the study are 1) to design STEAM education using Design Thinking Process through Virtual Communities of Practice (STEAM-DT-VCoPs), and 2) to evaluate the designed STEAM-DT-VCoPs. It divides the research procedures into two phases. The first phase is to design STEAM-DT-VCoPs, and the second phase is to evaluate the STEAM-DT-VCoPs. The sample group of this study comprises fourteen experts selected by purposive sampling. The arithmetic mean and standard deviation analyzed data. The research findings are: 1) The STEAM-DT-VCoPs comprise three steps are 1.1) the role of virtual communities of STEAM practice 1.2) Design Thinking Process through Virtual Communities of Practice, and 1.3) the various disciplines in STEAM education. 2) The experts agree that STEAM-DT-VCoPs is the highest level of appropriateness.

Communities of Practice in the Catalan Public Administration

2014 ◽  
pp. 383-402 ◽  
Author(s):  
David Rodríguez-Gómez ◽  
Joaquín Gairín
Keyword(s):  
Knowledge Management ◽  
Public Sector ◽  
Optimal Design ◽  
Communities Of Practice ◽  
Public Administration ◽  
Organisational Change ◽  
Quality Standards ◽  
The Public ◽  
Management Processes ◽  
Knowledge Management Processes

Communities of Practice are one of the leading strategies used to promote knowledge management processes aimed at generating both organisational and individual learning along with innovations that contribute to improving the public administration. The optimal design of Communities of Practice in organisations implies exhaustive knowledge of how they work, and particularly identifying and understanding the factors that determine their operation and effectiveness for organisational change. This chapter presents some of the most important results of a study conducted in two departments within the Catalan public administration. The goal of the study was to analyse knowledge management processes and propose intervention protocols and quality standards. This study enabled the authors to present proposals aimed at improving the dynamics of the Communities of Practice in the public administration and to suggest possible avenues of research focused on improving the functioning of the public sector.

Translation, Validation and Factor Structure of the Handling Bullying Questionnaire in Pakistan

2019 ◽  
Vol 34 (3) ◽  
pp. 497-510
Author(s):  
Namra Shahzadi ◽  
Bushra Akram ◽  
Saima Dawood ◽  
,Fayyaz Ahmad
Keyword(s):  
Factor Analysis ◽  
Confirmatory Factor Analysis ◽  
Exploratory Factor Analysis ◽  
Factor Model ◽  
Five Factor Model ◽  
Future Research ◽  
Second Phase ◽  
Translation Validation ◽  
Confirmatory Factor ◽  
Two Phases

The current study was aimed to adapt, translate and validate The Handling Bullying Questionnaire (THBQ; Bauman, Rigby & Hoppa, 2008) into Urdu language. Present study was conducted in two phases, at the first phase THBQ was translated into Urdu language through standard procedures. Linguistic equivalence between Urdu and English version scale of THBQ was found (r = 0.75**) in pilot study. In the second phase of the study psychometric properties were established through Exploratory Factor Analysis and Confirmatory Factor Analysis. A sample of 400 participants was selected for administration of scale. Exploratory Factor Analysis retrieved 6 factors solutions in 22 items. Confirmatory Factor Analysis (CFA) confirmed five factor model with 16 items. Thus, findings indicted the Urdu version of THBQ may be valid and reliable. The questionnaire can be used in future research for the assessment of handling bullying behaviors among school children by teachers and counselors.

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