The Effect of Trust on Personal Web Usage in the Workplace

Author(s):  
Susan K. Lippert

This chapter addresses the concept and importance of interpersonal trust through the use of the Internet in an organizational setting. In particular, personal Web usage is explored by examining employee interpersonal trust. Personal Web use refers to an employee’s utilization of the Internet for non-job related activities within a work environment. Examples of personal Web use include online banking, participating in instant messaging or chat sessions, buying goods or services, and any other activity in which the Internet is accessed for non-work-related tasks. A discussion regarding the importance of trust, its nature, and strategies for building interpersonal trust in an organizational setting are offered. Generalized guidelines for organizational practice and recommendations to support a culture of trust within the work environment are presented. This chapter addresses the notion of trust through personal Web usage as a human resource management issue.

Author(s):  
Grania Connors ◽  
Michael Aikenhead

The virtues of the Internet as a business tool have been widely extolled: the Internet instantly makes available information that may be difficult or time consuming to obtain by other means. However, use of the Internet in the workplace is fraught with potential problems. This chapter examines the legal implications of personal Web use in the workplace. Specifically, it focuses on the legal issues which can arise for both employers and employees when an employee uses organizational computing facilities for non-work related activities such as surfing the Internet, sending e-mail, chatting online, or instant messaging.


Author(s):  
Zoonky Lee ◽  
Younghwa Lee ◽  
Yongbeom Kim

This chapter presents an empirical investigation of why employees use the Internet for personal purpose during work hours. We are especially interested in perceptual difference between personal Web usage groups and non-personal Web usage groups in the context of non-work-related usage of the Internet. Drawing from previous studies in behavioral intention and human attitude, criminology, and moral and ethical decision-making, a comprehensive model was developed and tested through a field survey of 546 business professionals.


Author(s):  
Tejaswini Herath ◽  
S. Bagchi-Sen ◽  
H. R. Rao

A tremendous growth in the use of the Internet has been observed in the past two decades. More than 75% of Americans participate in online activities (University of Southern California Annenberg School Center for the Digital Future, 2004) such as e-mail, Web browsing, working from home, accessing news stories, seeking information, instant messaging, using the Internet in lieu of the library for school work, playing games, and managing personal finance. For professionals, the Internet is an important medium for networking and building social capital. However, along with all positive impacts, there are also negative outcomes. One such negative outcome includes Internet crimes. Dowland, Furnell, Illingworth, and Reynolds (1999) state that “with society’s widespread use of and, in some cases, reliance upon technology, significant opportunities now exist for both mischievous and malicious abuse via IT systems” (p. 715). Internet crimes (cyber crimes) consist of specific crimes dealing with computers and networks (such as hacking, spreading of viruses, and worms) and the facilitation of traditional crime through the use of computers on the Internet (such as child pornography, hate crimes, telemarketing/Internet fraud). This article focuses on Internet crimes, especially those affecting individual users, and offers a discussion of issues regarding Internet crimes and gender.


2015 ◽  
Vol 28 (7) ◽  
pp. 660-666 ◽  
Author(s):  
Pia Hannele Jansson von Vultée

Purpose – In Sweden, leave due to sickness was high during the 1990s. The Swedish Social Insurance Agency was able to decrease sick days in the period between 2000 and 2010 but sick days are rising again in Sweden, mostly due to psychological problems among women and partly due to their work environment. It is important to find methods to identify poor work settings to prevent absenteeism due to sickness. The paper aims to discuss these issues. Design/methodology/approach – The authors created a web questionnaire focusing on the organizational setting and its impact on employee wellbeing – reported as mental energy, work-related exhaustion and work satisfaction. The questionnaire measures good and poor work environment factors to help managers improve organizational settings. The questionnaire was validated qualitatively and quantitatively. Findings – It is possible to measure individual wellbeing in an organizational context at an early stage. The authors followed a company undergoing organizational change and identified groups at risk of developing illness. Practical implications – Managers uncertain about employee mental status can measure employee wellbeing easily and cost effectively to prevent illness. Originality/value – The authors created a method, statistically evaluated, to proactively identify good and poor work environments to promote healthy co-workers.


2003 ◽  
pp. 404-415
Author(s):  
Stephen Burgess ◽  
Paul Darbyshire

Since the mid-1990s, there have been many claims that the Web has become the new paradigm for teaching. However, most academics do not use the Web as a replacement for teaching, but to provide extra benefits for their students. There is a strong parallel between this use of the Internet for teaching, and the use of IT in business for providing added-value products or administrative efficiencies. In this chapter, the similarities between the use of IT in business and education are discussed, and the categorization of aspects of Web use in education using standard business categories relating to savings and quality are explored. The results are obtained from a survey of academics conducted internationally using the Web, and it surveys perceptions of benefits gained from supplementing teaching with Web-based services. The results revealed similar usage levels of Administrative and Educational Features to aid tertiary education on the Internet. The administrative uses showed slightly more benefits for the institution than for students and vice-versa for educational uses. In both types of uses, their adoption seemed to be based upon how difficult the feature was to set up as well as the added-value benefits it provided. An analysis of the correlation of the benefits identified for institution and students showed a correspondence between most of the uses, with a few interesting differences.


Author(s):  
Chiung-Wen Chien ◽  
Shan-Ju L. Chang

This paper discusses Internet-related information behaviours of elementary school teachers in Taiwan, investigating their information needs, seeking behaviors, and use within an educational context. This study places an emphasis on investigating both work and non-work related use of Internet information by elementary school teachers. Research participants responded to a questionnaire on their internet search behaviours. In-depth interviews of 30 respondents were then performed. Results show that the boundary between work and non-work related use of the Internet is blurring. Participating elementary school teachers in Taiwan use the Internet for many tasks, and there are several technical and personal barriers to overcome before the technology can be fully utilized in the daily activities of educators.


Author(s):  
S Sargent

In the past decade, the growth of the Internet has been undeniable, affecting the way people communicate, interact, and gather information. According to a Nielsen survey conducted in 2002, more than 400 million people use the Internet demonstrating the swiftness with which this network of computers has changed the way we live and will continue to live. Communication researchers have recognized the importance of studying the Internet as a communication medium (Newhagen & Rafaeli, 1996), but the study of motivations and behaviors associated with Internet use has been limited. Much of the recent research looking at the motivations associated with Internet use has focused on the relationship between personality types and Internet use and usage. Researchers, for example, have found that those who are more satisfied with their outward, social life preferred to use the Internet for more instrumental purposes (i.e., information seeking) whereas those less satisfied with life, especially those who felt less valued in face-to-face interactions, used the Internet as a substitute for social interactions and to pass time (Papacharissi & Rubin, 2000). Similar interactions were found when externally oriented people (who believe their environment controls them, feel powerless) used the Internet for inclusion more than internally oriented people (Flaherty, Pearce, & Rubin, 1998). Several studies have demonstrated negative correlations between a leisure services factor (instant messaging and games) and neuroticism (Swickert, Hittner, Harris, & Herring, 2002) and neuroticism and “gathering product and brand information” and “learning, reference, and education” (Tuten & Bosnjak, 2001). Hamburger and Ben-Artzi’s (2000) study found that those scoring high on extraversion tended to prefer leisure services (sex websites, random surfing) and that those scoring high on neuroticism had a negative association with information services (work-related information, studies-related information.


2021 ◽  
Vol 5 (2) ◽  
pp. 23
Author(s):  
Talal Alharbi ◽  
Asifa Tassaddiq

Information exchange has become increasingly faster and efficient through the use of recent technological advances, such as instant messaging and social media platforms. Consequently, access to information has become easier. However, new types of cybersecurity threats that typically result in data loss and information misuse have emerged simultaneously. Therefore, maintaining data privacy in complex systems is important and necessary, particularly in organizations where the vast majority of individuals interacting with these systems is students. In most cases, students engage in data breaches and digital misconduct due to the lack of knowledge and awareness of cybersecurity and the consequences of cybercrime. The aim of this study was to investigate and evaluate the level of cybersecurity awareness and user compliance among undergraduate students at Majmaah University using a scientific questionnaire based on several safety factors for the use of the Internet. We quantitatively evaluated the knowledge of cybercrime and protection among students to show the need for user education, training, and awareness. In this study, we used a quantitative research methodology and conducted different statistical tests, such as ANOVA, Kaiser–Meyer–Olkin (KMO), and Bartlett’s tests, to evaluate and analyze the hypotheses. Safety concerns for electronic emails, computer viruses, phishing, forged ads, popup windows, and supplementary outbreaks on the Internet were well-examined in this study. Finally, we present recommendations based on the collected data to deal with this common problem.


Sign in / Sign up

Export Citation Format

Share Document