The Emotionally Intelligent IT Organization

Author(s):  
Eugene Kaluzniacky

At this point it may be useful to hypothesize how a typical North American IT organization might evolve in psychological awareness/emotional intelligence. Such a vision may be useful in showing IT managers, in encapsulated form, what may indeed be possible. In 1974, Richard Nolan identified six stages of data processing growth within an organization: initiation, contagion, control, integration, data administration, and maturity. Here, a similar attempt is made to identify and describe growth stages in enhanced emotional intelligence within an IT organization.

Author(s):  
Eugene Kaluzniacky

Considerable attention has recently been focused on the area of “emotional intelligence” (EI) in business administration circles as well as in IT management. Often, it is being suggested that IT workers need the “soft skills” of emotional literacy, especially when dealing with users and co-workers. However, how can one develop this “emotional intelligence”? What might be its various components? Moreover, to what degree and how might IT management get involved to try to move its IT organization on the EI path? Such issues are discussed in this chapter.


2017 ◽  
Vol 4 (3) ◽  
Author(s):  
Jagjit Kaur ◽  
Mohita Junnarkar

Emotional Intelligence is the ability to understand, manage one’s own and other’s feelings in order to adapt to the demands of the environment. Intimacy refers to the feelings of closeness and bondedness in close relationships. Emotional Intelligence help enhance intimacy by open expression of emotions and empathetic response to the partner’s self-disclosure. The study examined the relationship between emotional intelligence and intimacy in 108 young adults currently in a heterosexual romantic relationship, belonging to the age group of 20-35 years (M=24.1 years, SD= 3.23 years) consisting of 36 (30%) males and 72 (70%) females. The study employed three scales namely Sternberg’s Love Triangular Scale (1988), Schutte Emotional Intelligence Scale (1998) and Intimacy Attitude Scale Revised (1985). Data was collected through Google forms by emailing the questionnaire to the participants known to be in relationship through common friends and also by personally giving the questionnaire to students of universities in Delhi, NCR region. Positive correlation was found between Attitude towards intimacy and emotional intelligence; commitment and managing owns emotions subscale of emotional intelligence; attitude towards intimacy and managing other’s emotions subscale of emotional intelligence. Thus emotionally intelligent individuals have a greater desire towards intimacy and commitment in their relationships.


2019 ◽  
Vol 29 ◽  
pp. 15-29
Author(s):  
Jiban Khadka

Emotional intelligence (EI) has become a central concern to carry out any study on leadership and its effectiveness in schools and other institutions. This study was intended to investigate the effect of the principals’ EI on the academic performance of Nepali institutional schools. A sample of 121 principals and 491 teachers from the schools of three districts of Nepal (Jhapa, Kathmandu and Kaski) was drawn following cluster sampling method. The data were collected through Emotional Intelligence Survey Questionnaire. From the data analysis using non-parametric statistical measures, it was revealed that the principals had higher level of emotional intelligence irrespective of their demographic characteristics. The findings indicated that the schools’ principals were emotionally intelligent and effective in maintaining the schools’ academic performance. The findings can lead to conclude that leadership performance can be enhanced in schools by developing emotional intelligence in the principals’ leadership behaviour.


Author(s):  
Patsey Sera Castelino ◽  
Theresa Leonilda Mendonca

Emotional labour has long been recognized as a necessary part of nursing practice. Nurses often provide care for patients and families who are suffering and where emotions are heightened. Emotions play an important role in the relationship and communication between nurses, patients and families. Nowadays nursing is becoming more and more technical. The rational mind and the emotional mind need to be balanced partners for the nurse-patient relationship to be harmonious. Every nursing intervention is affected by the master aptitude of emotional intelligence. People who are emotionally intelligent see themselves as more optimistic, as they are better able to understand, manipulate, and regulate their emotions. This paper reflects on how emotional intelligence contributes immensely to the art and craft of nursing which is a practice discipline.


2021 ◽  
Author(s):  
Mahreen Khan ◽  
Amirali Minbashian ◽  
Carolyn MacCann

Objective: Over the last two decades, Western society has undergone a marked cultural transformation characterised by rising individualism. Concurrently, the digital landscape has transformed through the rise of social media and smartphones. These factors have previously been implicated in changing individuals’ attitudes, behaviour and interpersonal interactions. We investigated whether these societal changes have coincided with changes in trait emotional intelligence (EI) over the last 17 years in Western university students. Method: We examined this question using a cross-temporal meta-analysis (k = 70; N = 16,917). Results: There was no change in overall trait EI; however, the trait EI domains “wellbeing,” “self-control” and “emotionality” demonstrated significant decreases with time, after controlling for gender composition and between-country differences. Conclusion: We discuss these findings in relation to how they contribute to our understanding of trait EI, and how they add to the literature on how Western society is changing with time.


2020 ◽  
Vol 8 (3) ◽  
pp. 114-119
Author(s):  
M Kumar

We live in a world that is changing faster than ever before and facing unparalleled challenges. In the current competitive situation where students are expected to perform multi roles with performance and effectiveness, it is highly needed to realize their right position and passionate intelligence towards the unseen complexities of life and quality education. The proposed New Policy on Education mainly focused on improving the quality of education that can be produced by making the students emotionally intelligent. Emotional knowledge helps in bringing better achievement of students and offer them skills for their personal and professional lives. The present study was an attempt to study the emotional intelligence of t higher secondary school students. A random sampling method was used. The sample consisted of 300 higher secondary school students. The emotional intelligence scale developed and standardized by the Reuven baron was used for data collection. Statistical techniques like Mean, Percentiles, Standard deviation, and t-value were used to analyses the data. The result shows  that emotional intelligence was independent of gender, subject, locality ofthe school, type of family, father’s occupation, and family income. The level of higher secondary schoolstudent’s emotional intelligence was average in nature. The female students are better than the male students on their emotional intelligence. 


Author(s):  
Jayalakshmi V. ◽  
Aravindakshan M.

Teaching is regarded to be among the careers in which employees are subjected to high levels of stress. Teacher stress is a complex and enduring problem. Hence, it is highly crucial that teachers learn ways of coping or managing with stressors inherent in teaching. Studies have shown that emotionally intelligent individuals can cope better with the challenges of life and control their emotions more efficiently than those who cannot. Thus, the present study aimed at developing an emotional intelligence intervention program and assessing its effect on the coping strategies among schoolteachers. Simple random sampling technique was adopted to select 47 teachers (25 women and 22 men) working in government schools in Erode district as sample for the study. An emotional intelligence intervention program that was tailor-made by the researcher was implemented on the experimental group. Results revealed that the emotional intelligence intervention program was very effective in helping teachers use effective coping strategies to combat stress.


Author(s):  
Marianne Broadbent

A successful IT organization demands having the right talent that works effectively and efficiently together. IT managers must focus on identifying the right people and then continuously build and develop the respective talent, while ensuring the cohesiveness of the team dynamics. The valuable vignettes illustrate the “know and grow” focus of this important chapter.


2019 ◽  
Vol 17 (2) ◽  
pp. 283-297
Author(s):  
Leonard Momeny ◽  
Michael Gourgues

Excellent communication by emotionally intelligent leaders is key to ministry team health. Such communication has been noted to be the medium utilized to both motivate and develop either a subordinate or team. A leader can communicate successfully to their team and keep pace with their team’s development when utilizing the Communication Process Theory, or CPT. CPT is ideal as it first leads the individual, growing them naturally into the team and pacing relationship dynamics appropriately.


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