Internet Shopping Model and Customer Perceptions

2004 ◽  
pp. 73-89
Author(s):  
Xianzhong M. Xu ◽  
Martyn Roberts
Keyword(s):  
Electronic Commerce ◽  
The Internet ◽  
Grocery Shopping ◽  
Internet Shopping ◽  
Customer Perceptions ◽  
Study Approach ◽  
Growth Area ◽  
Business To Consumer ◽  
The U.S

A major growth area in electronic commerce (EC) is organisations that directly interact with their customers (Business to Consumer EC). The supermarket sector is at the forefront of this development. However, it has been widely reported that e-retailing for grocery shopping, for example, Webvan, particularly in the U.S., has not been successful. Little empirical evidence is documented to reveal whether customers shopping patterns have significantly changed toward Internet shopping. By using a case study approach and a questionnaire survey, this study reports the Internet shopping models adopted by the major UK supermarkets, and examines consumer shopping behaviour and their attitudes toward the Internet for grocery shopping.

Internet Shopping Model and Customer Perceptions

2004 ◽  
pp. 226-242
Author(s):  
Xianzhong Mark Xu ◽  
Martyn Roberts
Keyword(s):  
Electronic Commerce ◽  
The Internet ◽  
Grocery Shopping ◽  
Internet Shopping ◽  
Customer Perceptions ◽  
Study Approach ◽  
Growth Area ◽  
Business To Consumer ◽  
The U.S

A major growth area in electronic commerce (EC) is organisations that directly interact with their customers (Business to Consumer EC). The supermarket sector is at the forefront of this development. However, it has been widely reported that e-tailing for grocery shopping, e.g., Webvan, particularly in the U.S., has not been successful. Little empirical evidence is documented to reveal whether customers’ shopping patterns have significantly changed toward Internet shopping. By using a case study approach and a questionnaire survey, this study reports the Internet shopping models adopted by the major U.K. supermarkets, and examines consumer shopping behaviour and their attitudes toward the Internet for grocery shopping.

Identifying the Factors that Lead to a Successful Intermediary in Electronic Commerce

2010 ◽  
pp. 198-206
Author(s):  
Margaret Jackson ◽  
Marita Shelly
Keyword(s):  
Social Networking ◽  
Electronic Commerce ◽  
Social Networking Sites ◽  
Service Providers ◽  
Financial Intermediaries ◽  
The Internet ◽  
Study Approach ◽  
On Line ◽  
Payment Mechanisms

The Internet has changed the way we interact with others in both our business and personal spheres. Electronic commerce has developed beyond buying and selling of goods electronically. It is now leading to new online intermediaries such as aggregators of information, peer-to-peer and social networking sites which allow sharing between individuals without the need for commercial service providers, and new on-line payment mechanisms such as BPAY in Australia, which provide additional services to those from existing credit providers. Using a case study approach, this chapter explores the factors that have led to the success of financial intermediaries and in particular, BPAY Ltd.

scholarly journals Considerations Of E-Commerce Within A Globalizing Context

2011 ◽  
Vol 16 (1) ◽  
pp. 101 ◽  
Author(s):  
Laura Gatica Barrientos ◽  
Emma Rosa Cruz Sosa ◽  
Patricia E. Garcia Castro
Keyword(s):  
Electronic Commerce ◽  
Information Technologies ◽  
International Markets ◽  
Global Market ◽  
The Internet ◽  
Sales Volume ◽  
Support Tool ◽  
Business To Consumer ◽  
Comprehensive Manner ◽  
Business To Business

The objective of this work, is to analyze the meaning of electronic commerce in our days taking into account the information technologies; it also will analyze their adjustments, their trends and applications of the same, in the Business to Consumer Relations (B2C), Business to Employee (B2E) and Business to Administration (B2A), Consumer to Consumer (C2C), Citizen to Government (C2G), Business to Government (B2G) and, Business to Business (B2B), as well as how information systems have been very useful to reduce costs, getting technology to change from being an operating support tool to become a strategy one, to increase the sales volume and the profits of the business as a result of this. The trend being taken by businesses and consumers has increased the participation of the companies which apply it in a comprehensive manner, since they reach international markets, while also face another kind of competition that takes place in a global market. We conclude that electronic commerce will remain a tool of great importance to efficiently manage the chains of supply between businesses and consumers through the Internet which allows an integration to reduce costs of ordering, distribution, administration and delivery of input materials.

Online Payment via PayPal API Case Study Event Registration Management System (ERMS)

2012 ◽  
pp. 87-95
Author(s):  
Saeed Shadlou ◽  
Ng Jie Kai ◽  
Abdolreza Hajmoosaei
Keyword(s):  
Management System ◽  
The Internet ◽  
Bank Account ◽  
Online Payment ◽  
International Payment ◽  
Business To Consumer ◽  
A Site ◽  
Dispute System ◽  
Payment Gateway

PayPal is an international payment gateway allowing businesses and individuals to transfer funds in a secure manner over the Internet. Using PayPal to accept payments has several advantages for online merchants. It is a recognized brand when it comes to Business to Consumer (B2C) transactions, creating a business account with PayPal is easier and faster, and finally, PayPal lends its name to the transaction, so customers may feel more comfortable entering into a transaction with a previously unknown merchant. Besides the mentioned advantages, PayPal’s transaction dispute system requires a tracking number from a shipped package to respond to a customer dispute. If the product is purely electronic (a download or access to a site, for example), one’s response to disputes will be quite limited. The solution for the problem mentioned above is PayPal API. The PayPal API resolves Pay Pal drawback through maintaining card and bank account payment schedules without the liability of warehousing payment data also processing one-time and recurring payments. For the evaluation of Pay Pal API, the authors develop an Event Registration Management System (ERMS). ERMS serves as a platform for users to make registrations for events such as conferences, seminars, and workshops.

New Urban Layers and Spaces

2019 ◽  
pp. 72-103
Keyword(s):  
Information And Communication Technologies ◽  
Smart Cities ◽  
Communication Technologies ◽  
Research Literature ◽  
The Internet ◽  
Study Approach ◽  
Challenges And Opportunities ◽  
Information And Communication ◽  
Multiple Domains

This chapter explores infrastructures, experiences, and interactions in relation to emerging urban layers and spaces for engagement in the city. The purpose of this chapter is to shed light on the digital layers enabled by information and communication technologies, the internet of things, the internet of people, and other emerging technologies to complement and extend existing urban infrastructural layers. The research literature for infrastructures, experiences, and interactions is explored in this chapter in the context of smart cities, enabling identification of issues, controversies, and problems. Using an exploratory case study approach, solutions and recommendations are advanced. This chapter makes a contribution to 1) the research literature across multiple domains, 2) the identification of challenges and opportunities for research and practice relating to emerging urban layers and spaces going forward, and 3) the extending of existing understandings of urbanity to incorporate digital layers and spaces enabling connected, contextual, and continuous engagement.

Globalization of Consumer E-Commerce

2011 ◽  
pp. 1678-1684
Author(s):  
Daniel Brandon Jr.
Keyword(s):  
Electronic Commerce ◽  
Web Site ◽  
Home Country ◽  
The Internet ◽  
Key Issues ◽  
Business To Consumer ◽  
B2c Electronic Commerce ◽  
A Company ◽  
Home Territory

This article reviews globalization aspects of “business to consumer” (B2C) electronic commerce. According to Computerworld, “Globalization is the marketing and selling of a product outside a company’s home country. To successfully do that on the Internet, a company needs to localize – make its Web site linguistically, culturally, and in all other ways accessible to customers outside its home territory” (Brandon, 2001). This overview describes the key issues in the globalization of electronic commerce; for more detail, see the full book chapter (Brandon, 2002).

Business to Consumer (B2C) E-Commerce Decade Evolution

2013 ◽  
Vol 4 (4) ◽  
pp. 1-10 ◽  
Author(s):  
Athanasios Drigas ◽  
Panagiotis Leliopoulos
Keyword(s):  
European Union ◽  
Electronic Commerce ◽  
The Internet ◽  
The European Union ◽  
Developed Country ◽  
Internet Users ◽  
The Usa ◽  
Business To Consumer ◽  
B2c Electronic Commerce ◽  
The Way

This paper is a review on Business to Consumer (B2C) electronic commerce (e-commerce) and it studies its evolution over the last decade. The Internet characteristics that affect B2C are the Internet growth, which at first includes the number of Internet users and secondly, the infrastructure, which is basically the quality and speed of the lines. Moreover, the way the Internet growth has affected the B2C e-commerce growth over the last ten years is studied in three major countries-areas. The USA because it is an Internet developed country with vast e-commerce sales, China because it is a rapidly developing Internet country with a large number of users and fast e-commerce activity growth in the last decade and finally, the European Union, because of its diversity in Internet and e-commerce growth. This paper focuses on the aforementioned three geographic areas and extracts its conclusions from the observations of B2C behavior growth in these areas.

Underground Globalization: Mapping the Space of Flows of the Internet Adult Industry

2003 ◽  
Vol 35 (7) ◽  
pp. 1261-1286 ◽  
Author(s):  
Matthew A Zook
Keyword(s):  
Electronic Commerce ◽  
Metropolitan Areas ◽  
The Internet ◽  
Barriers To Entry ◽  
Digital Products ◽  
Global Networks ◽  
Entry Cost ◽  
Cost Differentials ◽  
Space Of Flows

This paper develops a case study of the Internet adult industry in order to study the ways in which electronic commerce interacts with geography. Digital products, low barriers to entry, cost differentials, and sensitivity to regulation have created a pervasive and complex geography of models, webmasters, and consumers around the globe. With a series of specially developed datasets on the location of content production, websites, and hosting it is shown that the online adult industry offers people and places outside major metropolitan areas opportunities to become active purveyors of this type of electronic commerce. The roles of these actors, however, are not simply determined by a spaceless logic of cyber-interaction but by histories and economies of the physical places they inhabit. In short, the ‘space of flows’ cannot be understood without reference to the ‘space of places’ to which it connects. This geography also provides a valuable counterpoint to mainstream electronic commerce and highlights the ability of socially marginal and underground interests to use the Internet to form and connect in global networks.

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