Issues and Perceptions of Unsolicited Commercial Electronic Mail

2004 ◽  
pp. 165-184
Author(s):  
Jack T. Marchewka ◽  
Chang Liu ◽  
Charles G. Petersen
Keyword(s):  
Electronic Mail ◽  
Swot Analysis ◽  
Service Providers ◽  
Internet Service ◽  
Privacy Concerns ◽  
Legislative Action ◽  
Global Concern ◽  
The Cost ◽  
The Impact ◽  
Governmental Control

The proliferation of unsolicited commercial electronic mail (UCE) or spam is becoming a global concern for many organizations. This chapter explores issues of unsolicited email, the cost and loss of productivity, the impact of UCE and computer viruses, privacy concerns, electronic mail filters, attempts to control spam, and legislative action. A strengths, weaknesses, opportunities, and threats (SWOT) analysis was also applied in this study. The results of a survey concerning the perceptions of UCE are presented. The results clearly show that while the respondents find spam annoying, they spend very little time in dealing with it. Although the respondents express the need to control spam, they do not believe that governmental control is the solution, but rather that Internet Service Providers and organizations should take the responsibility for controlling unsolicited email. Lastly, the respondents are very unlikely to open, let alone read and respond to unsolicited email. The results of this study will be useful for guiding organizational, university, and public policies.

The Competition Between ISPs in Presence of the Net Neutrality

2017 ◽  
Vol 6 (3) ◽  
pp. 166
Author(s):  
Mohamed El Amrani ◽  
Hamid Garmani ◽  
Mohamed Baslam ◽  
Rachid El Ayachi
Keyword(s):  
Quality Of Service ◽  
Service Providers ◽  
Decision Support Tool ◽  
Neutral Network ◽  
Net Neutrality ◽  
Internet Service ◽  
Support Tool ◽  
Content Provider ◽  
The Impact

<p>In this work, we present an economic model of computer networks that describes the in-teraction between Internet Service Providers (ISP ), customers and content provider. The competition between ISP s may be translated by the prices they require and the qualities of service (QoS) they offer. The customer demand for service from an ISP does not only de-pend on the price and quality of service (QoS) of the ISP , but it is influenced by all those offered by its competitors. This behavior has been extensively analyzed using game the-ory as a decision support tool. We interpret a non-neutral network when a content provider privileges ISP s by offering them more bandwidth to ensure proper QoS to support ap-plications that require more data transport capacity (voice over internet protocol (V OIP ) the live video streaming, online gaming). In addition, our work focuses on the price game analysis and QoS between ISP s in two cases: neutral network and non-neutral network. After showing the existence and uniqueness of equilibrium in terms of quality of service, we analyzed the impact of net neutrality on competition between ISP s. We also validated our theoretical study with numerical results, which show that the game has an equilibrium point which depends on all the parameters of the system.</p>

A Customer Confusion Environment in Telecommunication Networks: Analysis and Policy Impact

2019 ◽  
Vol 28 (02) ◽  
pp. 1930002 ◽  
Author(s):  
Driss Ait Omar ◽  
Hamid Garmani ◽  
Mohamed El Amrani ◽  
Mohamed Baslam ◽  
Mohamed Fakir
Keyword(s):  
Nash Equilibrium ◽  
Service Providers ◽  
Telecommunication Networks ◽  
Internet Service ◽  
Best Response ◽  
Consumer Confusion ◽  
Telecommunications Market ◽  
The Impact ◽  
Best Response Dynamic ◽  
Over Time

In this paper, we have studied the impact of customer confusion on the decision-making strategies of Internet service providers (ISP) in the network and telecommunications market. This confusion may come from several factors, e.g. incomplete information on the offer, non-transparent advertising, the ability of the analysis, etc.; but that sure varies over time since yesterday’s customer is no longer today’s. In this work, we have developed a simple oligopolistic model, using non-cooperative game theory, to formalize the interactions between service providers and end-users by considering that the rationality of customers varies over time. We assessed the impact of the dynamics of consumer confusion on the competition and profitability of service providers who are considered rational and competitive with one another to maximize their respective gains in the face of a confused fraction of consumers while others are not confused. We have shown the existence and uniqueness of the Nash equilibrium. We used the best response dynamic algorithm for learning Nash equilibrium. On the one hand, we have shown that when the number of confused customers is large, the ISP is interested in that and they offer moderately high prices with low quality of service. On the other hand, over time, rationality increases, forcing the ISPs to change their strategies by offering better services so that their demand increases. We also add that when customer behavior changes quickly, the ISPs follow clearer strategies with customer satisfactory services.

scholarly journals On the Cost-Benefit Tradeoffs of Cloud Storage Services for End Users and Service Providers

2018 ◽  
Author(s):  
Glauber Gonçalves ◽  
Alex Vieira ◽  
Jussara Almeida
Keyword(s):  
Cloud Storage ◽  
Service Providers ◽  
Collaborative Work ◽  
Cost Benefit ◽  
End Users ◽  
Internet Service ◽  
Support Providers ◽  
Using Data ◽  
The Cost ◽  
Cloud Storage Services

Cloud Storage is a very popular Internet service. It allows users to backup data to the cloud as well as to perform collaborative work while sharing content. Despite the increasing interest in cloud storage, a thorough investigation on the costs and benefits of this service for providers and end users has not been conducted yet. This dissertation aims at investigating such cost-benefit tradeoffs for both providers and end users jointly. Using data collected from a real service (Dropbox), we developed new models, methodologies and tools to support providers and users in improving jointly their benefits in cloud storage.

scholarly journals Challenges Associated with Postgraduate Students’ Awareness and Use of Online Journals in Nigerian Universities

2020 ◽  
Vol 11 (1) ◽  
pp. 16-24
Author(s):  
Austin J.C . Mole ◽  
Nelson Edewor
Keyword(s):  
Sample Size ◽  
Service Providers ◽  
Survey Design ◽  
Sample Size Determination ◽  
University Libraries ◽  
Internet Service ◽  
Postgraduate Students ◽  
Online Journals ◽  
The Cost ◽  
Descriptive Survey

This study investigates the challenges associated with postgraduate students’ awareness and use of online journals in Nigerian universities. The study adopted the descriptive survey design. The population of the study comprised 10, 775 registered postgraduate students in federal and state universities in south-south zone of Nigeria. Based on the Krejcie and Morgan sample size determination table, a sample size of 370 postgraduate students were chosen for the study. The questionnaire was the instrument used for data collection. Copies of the questionnaire were distributed by hand by the researchers with the help of research assistants. Mean and standard deviation were used to analyse the data from the questionnaire. The major findings challenges associated with postgraduate students’ awareness and use of online journals were identified to include absence of enlightenment on online journals by lecturers (𝑋̅2.94,SD=.87), lack of knowledge of publishers of online journals (𝑋̅2.67,SD=.98), lack of user education on online journals from university libraries (𝑋̅2.80,SD=.93), inadequate computer systems in university libraries (𝑋̅3.58,SD=.73), frequent power outages in libraries (𝑋̅3.48,SD=.66), and slow internet connectivity in university libraries (𝑋̅2.96,SD=.94) among others. Respondents in the study proffered several strategies for enhancing awareness and use of online journals. Based on the findings, it was recommended that the cost of data bundle should be reduced by Internet service providers, particularly for postgraduate students to enhance the use of online journals. University libraries should engage in aggressive awareness campaign on online journals and their usefulness for effective research in universities. Additionally, university libraries should create a database of open access online journals to enable users search full text articles online from various publishers. Keywords:  Online Journals, Awareness, Use, Universities, Challenges

scholarly journals Nagios Core Optimization by Utilizing Telegram as Notification of Disturbance

2020 ◽  
Vol 3 (2) ◽  
pp. 130-146
Author(s):  
Fahreza Fahreza ◽  
Muhammad Rifqi
Keyword(s):  
Service Providers ◽  
Service Level Agreement ◽  
Service Level ◽  
Data Traffic ◽  
Time Data ◽  
Internet Service ◽  
Crucial Problem ◽  
Network Quality ◽  
The Impact ◽  
Event Handler

Network Monitoring System (NMS) is a system that is highly demanded internet service provider industry in this fast-developing information technology era. The availability of NMS is the best option to restore the service level agreement as a means to compete with other internet service providers’ competitors. The occurrence of disturbance in the network is often unnoticed by the network administrator. This may lead to a crucial problem in decreasing network quality as the impact of time-consuming in solving the problem. Through the explanation, the writer tried to anticipate by classifying problems using Pareto, and integrated Nagios with Telegram Messenger as a notification of disturbance. Nagios has many features such as reports, event handler, monitoring resource (CPU load, memory usage, status up / down, up time, data traffic, bandwidth), etc. One of notable feature owned by Nagios is blast notification of disturbance. It is a feature that will function when one of the devices is in trouble. This feature will inform the network administrator or authorized person in a certain divisions as regards the error network. In this case, the problematic device can be categorized according to the parameters made by the network administrator.

scholarly journals Mengajak Generasi Z SMA 1 Muhammadiyah Malang Berinternet Secara Bijak

2020 ◽  
Vol 4 (2) ◽  
Author(s):  
Hamdan Nafiatur Rosyida ◽  
Demeiati Nur Kusumaningrum ◽  
Palupi Anggraheni
Keyword(s):  
Social Media ◽  
Big Data ◽  
Cyber Security ◽  
Digital Literacy ◽  
Service Providers ◽  
Social Phenomena ◽  
Internet Service ◽  
Negative Impacts ◽  
Use Of Social Media ◽  
The Impact

ABSTRAKHasil survei oleh Asosiasi Penyelenggara Jasa Internet Indonesia (APJII) pada tahun 2016 menunjukkan bahwa 51,8 persen dari 256,2 juta penduduk Indonesia merupakan pengguna internet dan 47,6 persennya menggunakan internet melalui gawai pribadi. Meskipun demikian, fenomena sosial mencatat tidak semua individu dapat menggunakan media sosial secara bijak. Hal itulah yang menjadi semangat kemitraan tim UMM dengan SMA 1 Muhammadiyah Malang dalam program pelatihan literasi digital. Pemahaman siswa tentang literasi digital dalam penggunaan media sosial masih minim. Siswa menguasai penggunaan media sosial popular seperi Instagram, Twitter maupun Facebook namun dampak media sosial seperti munculnya hoax, fenomena ‘firehose falsehood’ maupun efek domino lainnya belum terlalu mendapat perhatian. Program literasi digital dilaksanakan melalui 2 (dua) format. Pertama, Seminar dan Talkshow Literasi Digital yang terdiri dari topik perkembangan terkini media social, pengenalan tentang logika big data yang menentukan tajuk komposisi berita, dan pengenalan keamanan digital (cyber security). Kedua, sosialisasi berinternet secara bijak menggunakan instrumen buku saku (booklet) yang bertujuan memberikan pemahaman bagi siswa mengenai bagaimana penggunaan sosial media dan dampak positif negatif dalam berbagai perspektif studi kasus.Kata Kunci: internet; literasi; millenial; pelatihan; remaja Invites Generation Z of Muhammadiyah Malang 1 High School to Internet WiselyABSTRACTThe results of a survey by the Indonesian Internet Service Providers Association (APJII) in 2016 showed that 51.8 percent of 256.2 million Indonesians were internet users and 47.6 percent used the internet through private devices. However, social phenomena noted that not all individuals can use social media wisely. That was the spirit of the partnership between UMM and SMA 1 Muhammadiyah Malang in the digital literacy training program. Students' understanding of digital literacy in the use of social media is still minimal. Students master the use of popular social media like Instagram, Twitter and Facebook but the impact of social media such as the emergence of hoaxes, the phenomenon of 'firehose falsehood' and other domino effects have not received much attention. Digital literacy program is carried out in 2 (two) formats. First, the Seminar and Digital Literacy Talkshow which consists of the latest developments in social media, the introduction of the logic of big data that determines the headline of news composition, and the introduction of digital security (cyber security). Second, internet socialization wisely uses a booklet instrument which aims to provide students with an understanding of how social media is used and its positive and negative impacts in a variety of case study perspectives.Keywords: internet; literacy; millennial; training; teenager

scholarly journals Analisis Strategi Pemasaran Pada Penyedia Jasa Internet Speedy Di Kec. Taliabu Utara Kab. Pulau Taliabu Prov. Maluku Utara

2019 ◽  
Vol 8 (1) ◽  
pp. 61
Author(s):  
Merita Margaret ◽  
Johnny A. F. Kalangi ◽  
Lucky F. Tamengkel
Keyword(s):  
Marketing Strategy ◽  
Swot Analysis ◽  
Service Providers ◽  
Marketing Mix ◽  
Internet Service Providers ◽  
Improve Product Quality ◽  
Descriptive Data ◽  
Internet Service ◽  
Swot Matrix ◽  
Product Sales

This study aims to analyze the marketing strategy of Speedy Internet Service Providers, especially the marketing mix applied. Then to find out the results of the analysis of Strengths, Weaknesses, Opportunities, and Challenges as well as an overview of the strategy so that it can be applied to increase product sales. By using SWOT, Matrix, EFAS, and IFAS research techniques and Cartecius diagrams. This research uses qualitative methods, namely case studies that produce descriptive data as outlined in words. Data collection techniques in this study the author made a direct visit to conduct personal interviews with Speedy Internet Service Providers and equipped with sales data several years back. The conclusions from the analysis carried out on the company's marketing strategy have carried out the marketing strategy correctly and precisely and in the calculation of the SWOT analysis as outlined in the Cartesius diagram the producers are in the position of quadrant 1, Growth. Which companies can develop, maintain and improve product quality so that people continue to believe in the products provided.

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