User Satisfaction with Web Portals

2011 ◽  
pp. 192-204 ◽  
Author(s):  
Li Xiao ◽  
Subhasish Dasgupta
Keyword(s):  
User Satisfaction ◽  
Work Experience ◽  
Common Interest ◽  
Web Portals ◽  
User Characteristics ◽  
Multiple Sources ◽  
A Site ◽  
User Friendly ◽  
The Impact ◽  
E Mail

A Web portal is a site that aggregates information from multiple sources on the World Wide Web and organizes this material in an easy user-friendly manner. Portals usually consist of a search engine, e-mail, news, and interactive chat facilities. The two main types of portals are horizontal and vertical portals. A horizontal portal is a Web site that provides consumers access to a number of different sites in terms of content and functionality. A vertical portal focuses on a specific community of users who share a common interest. In this chapter we investigate the impact of user characteristics such as gender, age, experience, and Web use on user satisfaction with Web portals. In our study we are unable to detect any differences in satisfaction based on gender. We find that the users with seven to 10 years of work experience are most satisfied with Web portals, while users with more than 10 years work experience report least satisfaction with Web portals. We also find that users that use Web portals the least (30 to 60 minutes per week) are least satisfied with them. Users of vertical (or customer community) portals are always more satisfied than users of horizontal (or mega) portals.

scholarly journals Knowledge fixation and accretion: longitudinal analysis of a social question-answering site

2014 ◽  
Vol 70 (5) ◽  
pp. 711-733
Author(s):  
Paul Matthews
Keyword(s):  
User Satisfaction ◽  
Large Scale ◽  
Question Answering ◽  
Knowledge Exchange ◽  
Structural Features ◽  
Full Data ◽  
Content Type ◽  
Social Question ◽  
A Site ◽  
The Impact

Purpose – The purpose of this paper is to investigate longitudinal features of an established social question-answering (Q&A) site to study how question-answer resources and other community features change over time. Design/methodology/approach – Statistical analysis and visualisation was performed on the full data dump from the Stack Overflow social Q&A site for programmers. Findings – The timing of answers is as strong a predictor of acceptance – a proxy for user satisfaction – as the structural features of provided answers sometimes associated with quality. While many questions and answer exchanges are short-lived, there is a small yet interesting subset of questions where new answers receive community approval and which may end up being ranked more highly than early answers. Research limitations/implications – As a large-scale data oriented research study, this work says little about user motivations to find and contribute new knowledge to old questions or about the impact of the resource on the consumer. This will require complementary studies using qualitative and evaluative methods. Practical implications – While content contribution to social question-asking is largely undertaken within a very short time frame, content consumption is usually over far longer periods. Methods and incentives by which content can be updated and maintained need to be considered. This work should be of interest to knowledge exchange community designers and managers. Originality/value – Few studies have looked at temporal patterns in social Q&A and how time and the moderation and voting systems employed may shape resource quality.

scholarly journals Design Space and Evaluation Challenges of Adaptive Graphical User Interfaces

AI Magazine ◽  
2009 ◽  
Vol 30 (4) ◽  
pp. 68 ◽  
Author(s):  
Leah Findlater ◽  
Krzysztof Z. Gajos
Keyword(s):  
User Interfaces ◽  
User Satisfaction ◽  
Design Space ◽  
Graphical User Interfaces ◽  
User Characteristics ◽  
Improve Performance ◽  
Task Choice ◽  
The Impact ◽  
Adaptive Interaction ◽  
Overall Effectiveness

Adaptive graphical user interfaces (GUIs) have the potential to improve performance and user satisfaction by automatically tailoring the presentation of functionality to each individual user. In practice, however, many challenges exist and evaluation results of adaptive GUIs have been mixed. To guide researchers and designers in developing effective adaptive GUIs, we outline a design space and discuss three important aspects to consider when conducting user evaluations of these types of interfaces: the control and reporting of adaptive algorithm characteristics, the impact of task choice and user characteristics on the overall effectiveness of a design, and evaluation measures that are appropriate for adaptive interaction.

Analysis of One Stroke Survivor's Transition into Vocational Experiences

2012 ◽  
Vol 13 (1) ◽  
pp. 99-107 ◽  
Author(s):  
Louise Gustafsson ◽  
Merrill Turpin
Keyword(s):  
Return To Work ◽  
Work Experience ◽  
Female Participant ◽  
Work Time ◽  
Initial Return ◽  
Need Support ◽  
Mild Stroke ◽  
Vocational Experiences ◽  
The Impact ◽  
E Mail

Background and Aims: Return to work presents a unique transition for the person with mild stroke who is often unsupported and does not anticipate difficulties from hidden impairments. The aim of this study was to explore the return to work experience from the perspective of one person with mild stroke.Methods: An inductive thematic analysis was undertaken with a narrative of e-mail correspondence from a person with mild stroke. The analysis follows the participant from three to six years after stroke during a process of upskilling and training for return to work.Results: The female participant was 32 years old at the time of stroke and returned to tertiary studies after experiencing difficulties with initial return to work. Four themes emerged from the analysis of the narrative: I don't know which identity to choose, My anxieties and reactions, I need support and structure, and I am exhausted.Discussion: The results demonstrate the impact of hidden impairments on the struggle to reconcile a past with present identity. The process of reconciliation was ongoing and dependent on work-based experiences that enhanced understanding of strengths and limitations, and required adaptations. The impact of fatigue on performance in work and non-work time was highlighted.

The Role of Web Based Accounting Online System 2.0 as the Company's Income and Expense Management

2017 ◽  
Vol 1 (1) ◽  
pp. 44-49
Author(s):  
Nur Azizah ◽  
Dedeh Supriyanti ◽  
Siti Fairuz Aminah Mustapha ◽  
Holly Yang
Keyword(s):  
Financial Management ◽  
Accounting System ◽  
Bank Account ◽  
Web Based ◽  
Online System ◽  
Version 2.0 ◽  
User Friendly ◽  
The Impact ◽  
A Company

In a company, the process of income and expense of money must have a profit-generating goal base. The success of financial management within the company, can be monitored from the ability of the financial management in managing the finances and utilize all the opportunities that exist with as much as possible with the aim to control the company's cash (cash flow) and the impact of generating profits in accordance with expectations. With a web-based online accounting system version 2.0, companies can be given the ease to manage money in and out of the company's cash. It has a user friendly system with navigation that makes it easy for the financial management to use it. Starting from the creation of a company's cash account used as a cash account and corporate bank account on the system, deletion or filing of cash accounts, up to the transfer invoice creation feature, receive and send money. Thus, this system is very effective and efficient in the management of income and corporate cash disbursements.   Keywords:​Accounting Online System, Financial Management, Cash and Bank

Fictive Fathers in the Field

2020 ◽  
Vol 1 (3) ◽  
pp. 265-273
Author(s):  
Katrina Daly Thompson
Keyword(s):  
Cultural Studies ◽  
Ethnographic Research ◽  
A Site ◽  
The Impact

Through my own narrative about my relationship with my fictive father in Zanzibar and the impact of this relationship on my research, in this autoethnographic essay I explore three themes: fictiveness, fatherhood, and the field. These themes tie together different aspects of the term “patriography,” linking them to ethnography and its subgenre autoethnography. Drawing on the term “patriography” as the science or study of fathers, I use the concept of “the field” to examine the impact of narratives about fathers on not only the field as a site of ethnographic research but also on the field of African cultural studies.

Evaluating the return on religious capital in the Russian labor market

2020 ◽  
Vol 19 (9) ◽  
pp. 1671-1694
Author(s):  
R.M. Mel'nikov
Keyword(s):  
Labor Market ◽  
Religious Identity ◽  
Work Experience ◽  
Church Attendance ◽  
Satisfaction With Life ◽  
Positive Impact ◽  
Religious Commitment ◽  
Religious Faith ◽  
Religious Capital ◽  
The Impact

Subject. The article addresses the impact of religious confession on wages and the likelihood of unemployment in Russia. Objectives. The aim is to test the hypothesis that religious faith and high church attendance are accompanied by an increase in employment earnings. Methods. Using the Russian Longitudinal Monitoring Survey data, I estimate the Mincer's extended equation with variables that characterize the respondent’s religious commitment. To assess the impact of religious identity and the activity rate of attendance at religious services on the likelihood of unemployment and life satisfaction, I use probit models. Results. The estimates demonstrate that the Russian labor market rewards men with moderate and high degree of religious commitment; their wage growth reaches seventeen percent of the level of non-believers with comparable education and work experience. However, faithful Muslim women are employed in the lowest paid areas. Religious faith and regular church attendance have a positive effect on satisfaction with life (significant for Orthodox Christian women). Conclusions. Positive impact of religious capital on income and employment can be attributed to the development of business qualities that are rewarded in the labor market, the mutual support of religious network participants. Therefore, it possible to consider religious capital, along with educational capital and health capital, as a component of human capital and a factor of socio-economic development.

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