Audience-Drive Design Approach for Web Systems

Author(s):  
Olga De Troyer

In the last years, Web systems have evolved from a simple collection of hypertext pages toward applications supporting complex (business) applications, offering (rapidly changing) information and functionality to a highly diversified audience. Although it is still easy to publish a couple of pages, it is now recognized that appropriate Web design methods are needed to develop more complex Web sites and applications (generally called Web systems). In the past, Web systems were created opportunistically without prior planning or analysis, and without any regard for methodology, resulting in Web systems that were lacking consistency in structure, navigation, and presentation, and were not transparent. A lot of these systems were also suffering from the classical maintenance problems and development backlog. In the same period, Web technology evolved at an equally dazzling rate enabling more advanced Web applications, but with the unfavorable consequence that Web development is no longer simple and easy. The latest developments in the field of the Web are related to the vision of the Semantic Web: an extension of the current Web in which information is given well-defined meaning, better enabling computers, and people to work in cooperation (Berners-Lee, Hendler, & Lassila, 2001). Together with the Web, a new problem unknown in classical information systems emerged: competition for the visitor’s attention. Especially for commercial Web systems, it is important to hold the interest of the visitors and to keep them coming back. As stated by usability expert Nielsen (2000, p. 9), “all the competitors in the world are but a mouse click away.” Much more than in “classical” software systems, the usability of Web systems is a primary factor for their success.

Author(s):  
Olga De Troyer

In the last few years, Web sites have evolved from a simple collection of hypertext pages towards applications supporting complex business processes. Although it is still easy to publish a couple of pages, more and more it is recognized that appropriate design methods are needed to develop more complex Web sites. In the past, Web sites were created opportunistically without prior planning or analysis, and without any regard for methodology, resulting in the classical maintenance problems and development backlog. At the same time, a new problem unknown in classical information systems emerged: competition for the visitor’s attention. Especially for commercial Web sites, it is important to hold the interest of the visitors and to keep them coming back. As stated by usability expert Jakob Nielsen: “all the competitors in the world are but a mouse click away” (Nielsen, 2000). Much more than in “classical” software systems, the usability of Web sites is a primary factor for their success.


Author(s):  
Dimitrios Xanthidis ◽  
David Nicholas ◽  
Paris Argyrides

This chapter is the result of a two years effort to design a template aiming at standardizing, as much as such a task is feasible, the evaluation of Web sites. It is the product of a few publications in international conferences and journals. A thorough review of the international literature on the subject led the authors to conclude there is a very large number of opinions, thoughts and criteria from different professionals involved, directly or indirectly, with the process of designing a good Web site. To make matters even more complicated there are a number of different terms used by various scholars, scientists and professionals around the world that often refer to similar, if not the same, attributes of a Web site. However, it seems that all these differences could boil down to a systematic approach, here called evaluation template, of 53 points that the design strategies of the Web sites should be checked against. This template was tested on a significant number (232) of Web sites of Greek companies and proved it can be used to evaluate the quality of Web sites not only by technology experts but by non-experts alike. The evaluation template, suggested here, is by no means the solution to the problem of standardizing the process of evaluating a Web site but looking at other work done on the subject worldwide it is a step ahead.


Author(s):  
Olga De Troyer

Today Web-related software development seems to be faced with a crisis not unlike the one that occurred a generation ago when in the 1970s. Computer hardware experienced an order of magnitude increase in computational power. This made possible the implementation of a new class of applications larger both in size and complexity, the methods for software development available at that time were not able to scale up to such large projects. The “software crisis” was a fact with its legendary stories of delays, unreliability, maintenance bottlenecks and costs. Now we seem to be starting to deal painfully with a corresponding “web site crisis”. Over the last few years, the Internet has boomed and the World Wide Web with it. Web browsers are the basic user platform of the Internet. Because of the immense potential audience, and because publishing on the web is in principle very easy, the number of web applications has exploded. Most of the web sites are created opportunistically without prior planning or analysis. Moreover, even large mission-critical intranet projects are being started without any regard for methodology. The resulting problems of maintenance and development backlog, so well-known in “classical” information systems, can easily be predicted and will happen on a much larger scale. Because web sites are almost by definition required to adapt and grow, and have to interact with other sites and systems unknown at the moment of creation, these problems will also be much more complex and severe. In addition to the predictable maintenance and development problems, a new problem unknown in classical information systems has emerged: competition for the user’s attention. Especially for commercial web sites it is important to hold the interest of the user and to keep them coming back to the site. If for some reason visitors are not satisfied with the site or cannot find (fast enough) the information they are looking for, there is a high chance that they will leave the site and not return. Much more than in “classical” software systems, the usability of web applications are primordial for their success.


First Monday ◽  
2021 ◽  
Author(s):  
Rahul Barpanda ◽  
Jared Reyes ◽  
Rakesh Babu

The central premise of this research is the belief that using the Web non-visually is cognitively burdensome and tedious due to its complex, sight-centered design. There exists a literature gap on visually impaired (VI) users’ perceptions and experiences regarding Web site complexity. This paper reports the findings from a survey of 50 visually impaired individuals regarding perceived complexity and usability of a popular shopping Web site and its less complex version. Results show that significant gains in usability could be achieved by reducing complexity in Web design. A theoretical model of perceived complexity and associated propositions are presented to guide future research on improving the VI user experience of Web sites and Web applications.


2012 ◽  
Vol 1 (3) ◽  
pp. 141
Author(s):  
Walayat Hussain ◽  
Muhammad Junaid ◽  
Siraj Muneer ◽  
Muhammad Qasim Khan

Web is considered one of the greatest developments of twentieth century. It provides a diverse range of applications and therefore needs different usability designs. Web usability has become a vital aspect for the success of web applications. Web usability is about fulfilling the goals and expectations of users and making their stay on the website pleasant. Web usability design includes three aspects: User Research, Web Design and Web Evaluation [1]. Today, the web design is moving from technology to users i.e. it is more user-centered than ever before. Web design must directly face users with the specific needs, and must ensure that users are pleasant to successfully complete tasks with it. [1]. In this study, we have studied the factors which affect the web readability in this part of the world. We conducted the survey in order to check how different factors play their part for the people who speak languages which are written right to left


2011 ◽  
pp. 119-144
Author(s):  
Dimitrios Xanthidis ◽  
David Nicholas ◽  
Paris Argyrides

This chapter is the result of a two years effort to design a template aiming at standardizing, as much as such a task is feasible, the evaluation of Web sites. It is the product of a few publications in international conferences and journals. A thorough review of the international literature on the subject led the authors to conclude there is a very large number of opinions, thoughts and criteria from different professionals involved, directly or indirectly, with the process of designing a good Web site. To make matters even more complicated there are a number of different terms used by various scholars, scientists and professionals around the world that often refer to similar, if not the same, attributes of a Web site. However, it seems that all these differences could boil down to a systematic approach, here called evaluation template, of 53 points that the design strategies of the Web sites should be checked against. This template was tested on a significant number (232) of Web sites of Greek companies and proved it can be used to evaluate the quality of Web sites not only by technology experts but by non-experts alike. The evaluation template, suggested here, is by no means the solution to the problem of standardizing the process of evaluating a Web site but looking at other work done on the subject worldwide it is a step ahead.


Author(s):  
DHANASHREE TAWARE ◽  
NAMRATA ATTKARE ◽  
DIVYA SINGH

As we know internet has become a very important factor in our day today life. It is a wide media for communication and exchange of ideas for people staying in any nook and corner of the world. We have proposed a system in which we are developing a speech interactive web application services. Our main aim is to provide these services to the special ones who are unable to make use of the current system so efficiently. In our proposed work we are mainly focusing on the WEB APPLICATIONS. Many a times the disabled people are unable to access internet, for them this system will help to download news, or even access their mails through speech. Our proposed system mainly deals with the ability to handle web applications along with the O.S, mouse and keyboard control through speech, so that they can be used by persons without the use of the hands to develop an interface between the computer and the user. In our proposal we have used SAPI .It provides commands to the main central application which is handled by the GUI. Thus we look forward to develop web application through speech interaction.


Author(s):  
Zahid Ashraf Wani ◽  
Tazeem Zainab ◽  
Shabir Hussain

A key element of the technology is that it allows people to create, share, collaborate, and communicate. The Web 2.0 differs from ordinary websites as it does not require any web design or publishing skills to participate, making it easy for people to create and publish or communicate their work to the world. The nature of this technology makes it an easy and popular way to communicate information to either a select group of people or to a much wider audience. The Web 2.0 paradigm has gained substantial momentum in the last decade. The influence of Web 2.0 principles and technologies has fueled an explosion of information and media content on the web, and individual and corporate adoption of the technologies continues to rise. In this milieu, it is imperative to understand and learn about the present and evolving Web 2.0 tools and their application in different walks of life. The proposed study made an endeavor to dig deep into the genesis, development, and application of various Web 2.0 tools in library and information science.


Author(s):  
Rafael Capilla ◽  
Juan C. Duenas

In this chapter we describe the product line models, and show how to apply them for developing and evolving Web products. A product line captures the common and variable aspects of software systems as key assets under a common architecture. Software companies are increasingly adopting this approach in order to accelerate the development of families of similar software products. In certain domains, such as the Web systems, development and maintenance operations are required more often. New techniques to engineer Web sites are needed in order to reduce the time to market for the Web products and to maintain the systems afterward. The authors believe that understanding the notion of lightweight product line and the role that the architecture plays will help software engineers in the construction of software products, and they will be able to manage the evolution effectively against future changes.


Author(s):  
Daniela M. Andrei ◽  
Adriana M. Guran

Developing usable products becomes more and more important for software developers. Developing web applications it’s more challenging than developing desktop applications due to the various users that will interact with the final product. Satisfying users’ expectations becomes a very difficult task, as usability proves to be a very complex goal to achieve in the context of increased productivity targets in software engineering process. The present chapter focuses on the idea of rethinking the concept of usability moving from the traditional view of usability expressed in the internal characteristics of the product towards usability understood as deriving from the quality of interactions between humans, their work and the web design product. Usability is not only an add-on or a final result in the design process but it is embedded as a main concern within the design process itself. In order to build usable products, a great attention should be oriented to users and their needs, and this can be a very challenging task for software developer teams. In this chapter we will describe an interdisciplinary approach, based on applying social sciences techniques and methods that can be helpful in overcoming the difficulties in understanding the users. We will provide a short description of the proposed methods, a guide in applying these methods and a framework that integrates each of the proposed methods into the corresponding step of the web product development life cycle. The chapter ends with the presentation of two case studies showing the applicability of the proposed solution in real design contexts.


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