Developing a Telecommunication Operation Support System (OSS)

It Department ◽

Telecommunication Operation ◽

The Many ◽

Office System ◽

Operations Support Systems

The Telecommunications Act of 1996 opened competition in the telecommunications market in the U.S. and forced the incumbent telecommunications companies to open both their physical and logical infrastructure for Competitive Local Exchange Carriers (CLECs). In this case study we focus on the problems that face a CLEC with regard to designing an information system and getting a back office system, called an Operations Support Systems (OSS), operational in a highly competitive, complex, fast-paced market in a compressed time frame when a change in a critical telecommunications network component, namely the central office switch, is made after 75% of the system implementation was completed. This case deals with the factors that led to this change in central office switches, its impact on the IT department, its impact on the company, and the alternatives considered by the IT department as possible solutions to the many problems created by this change.

Information and Communication Technologies Management in Turbulent Business Environments ◽

Developing a Telecommunication Operation Support Systems (OSS)

10.4018/978-1-60566-424-8.ch019 ◽

2009 ◽

pp. 351-375

Author(s):

S.C. Lenny Koh ◽

Stuart Maguire

Keyword(s):

Support Systems ◽

Central Office ◽

Time Frame ◽

Telecommunications Act Of 1996 ◽

It Department ◽

Telecommunication Operation ◽

The Many ◽

Developing a Telecommunication Operation Support Systems (OSS)

Connectivity and Knowledge Management in Virtual Organizations ◽

10.4018/978-1-60566-070-7.ch017 ◽

2009 ◽

pp. 301-320

Author(s):

James G. Williams ◽

Kai A. Olsen

Keyword(s):

Support Systems ◽

Central Office ◽

Time Frame ◽

Telecommunications Act Of 1996 ◽

It Department ◽

Telecommunication Operation ◽

The Many ◽

The Telecommunications Act of 1996 opened competition in the telecommunications market in the U.S. and forced the incumbent telecommunications companies to open both their physical and logical infrastructure for competitive local exchange carriers (CLECs). In this case study we focus on the problems that face a CLEC with regard to designing an information system and getting a back office system, called an operations support systems (OSS), operational in a highly competitive, complex, fast-paced market in a compressed time frame when a change in a critical telecommunications network component, namely the central office switch, is made after 75% of the system implementation was completed. This case deals with the factors that led to this change in central office switches, its impact on the IT department, its impact on the company, and the alternatives considered by the IT department as possible solutions to the many problems created by this change.

CHILD HEALTH CARE, COOPERATION, AND COMMUNICATION

PEDIATRICS ◽

10.1542/peds.43.1.125 ◽

1969 ◽

Vol 43 (1) ◽

pp. 125-129

Keyword(s):

Health Care ◽

Child Health ◽

Delivery Of Health Care ◽

Executive Director ◽

Central Office ◽

Child Health Care ◽

Executive Board ◽

The Past ◽

Term Delivery ◽

The Many

Each year it is the duty as well as the privilege of the retiring president to present a final summary of his stewardship and some commentary on the events of the Academy year which has just been completed. Such a presentation concerns accomplishments and not simply aspirations; it presents a somewhat philosophic look at our activities in addition to a recital of events. It is both a valedictory for those of us who are finishing our Academy tasks and a challenge to those who are assuming these responsibilities for the year ahead. Before going further, I should like to pay tribute to members of the Executive Board for their valuable help, vision, counsel and support, and to the Chapter and Section Chairmen and to all Committeemen for their diligent service and achievements. I also should like to commend all those in the Central Office for the many tasks they do for us and especially for their fine judgment, devotion, loyalty, and plain hard work. May I commend to you most particularly our new Executive Director. We could not have chosen better. And there is one other, Rhoda, my wife. Without her assistance and understanding, the work of the past 2 years would not have been possible. The term, "delivery of health care," is still new to many of us. In past years it was said that physicians "went into practice." They did indeed deliver care, but it was then called "the care of patients"-a professional and compassionate service to the sick.

The Telephone Central Office System of Paris

Scientific American ◽

10.1038/scientificamerican08111883-79 ◽

1883 ◽

Vol 49 (6) ◽

pp. 79-80

Keyword(s):

Central Office ◽

The first ribonucleotide reductase without an activating radical cysteine

Acta Crystallographica Section A Foundations and Advances ◽

10.1107/s2053273314089463 ◽

2014 ◽

Vol 70 (a1) ◽

pp. C1053-C1053

Author(s):

Oskar Aurelius ◽

Renzo Johansson ◽

Viktoria Bågenholm ◽

Daniel Lundin ◽

Alexander Balhuizen ◽

...

Keyword(s):

Thermotoga Maritima ◽

Building Blocks ◽

Time Frame ◽

Wide Distribution ◽

Reduction Reaction ◽

Cysteine Residue ◽

Substrate Reduction ◽

Allosteric Effector ◽

Metal Cofactor ◽

The Many

Ribonucleotide reductases (RNRs) catalyze the reduction of ribonucleotides to deoxyribonucleotides, the building blocks for DNA synthesis, and are found in all but a few organisms. RNRs use radical chemistry to catalyze the reduction reaction. Despite RNR having evolved several different mechanisms for generation of different kinds of essential radicals across a large evolutionary time frame, for over 30 years the paradigm has been that this initial radical is always channeled to a strictly conserved cysteine residue directly adjacent to the substrate for initiation of substrate reduction. Such a cysteine residue has been present in the structure of each of the many RNRs determined to date. We present the crystal structure of an anaerobic RNR from the extreme thermophile Thermotoga maritima (tmNrdD), both alone and in complex with allosteric effector dATP and substrate CTP. Remarkably, tmNrdD lacks a cysteine for radical transfer to the substrate, and is the first structurally or biochemically characterized RNR to do so. However in many other respects tmNrdD appears to be a normal anaerobic RNR, including gene structure, expression levels, metal cofactor and binding of allosteric effectors and substrates in the expected conformations. Furthermore, it is possible to generate a glycyl radical as expected. We present evidence that the structure of tmNrdD is representative for the new RNR subclass IIIh, present in all Thermotoga species plus a wider group of bacteria from the distantly related phyla Firmicutes, Bacteroidetes and Proteobacteria, all lacking the canonical cysteine residue. The wide distribution provides further evidence that the subclass IIIh is a functional RNR. Taken together, the results imply that an alternative initiation route for the RNR reduction reaction must exist that do not require channeling through a cysteine side chain.

Women, Gender, and Contemporary Armed Conflict

Oxford Research Encyclopedia of International Studies ◽

10.1093/acrefore/9780190846626.013.62 ◽

2010 ◽

Author(s):

Megan MacKenzie

Keyword(s):

Armed Conflict ◽

Judith Butler ◽

Time Frame ◽

Multiple Roles ◽

International Conflicts ◽

The Past ◽

Recent Scholarship ◽

Women And Children ◽

Alternative Approaches ◽

The Many

More than twenty years ago, feminist scholars began challenging conventional approaches to the study of war that they accused of being gender blind and excluding women’s involvement and experience of conflict. This feminist critique was articulated by Cynthia Enloe in her question “Where are the women?” in reference to the study of conflicts. Since then, numerous scholars have produced works that not only include women in existing accounts of war but also offer radical alternative approaches to the study of war. This body of feminist scholarship has sought to deconstruct and challenge three foundations of mainstream scholarship on armed conflict: equating gender with women or women’s issues; conflating women and children together as victims of war; and narrowly defining war as a masculine, public activity with a clear time frame. Feminist scholars such as Judith Butler theorized the concepts of gender and sex in order to complicate feminism beyond “women’s studies.” Despite these inroads into the way conflict is conceptualized and researched, mainstream approaches to the study of war in the past decade remain resistant to systematic and comprehensive considerations of gender. Recent scholarship presents a broader picture of women’s relationship to international conflicts. Feminist scholars demonstrate women’s multiple roles within, and impacts on, war; disrupt stereotypes and gendered norms associated with “women’s place” during war; and highlight some of the many different ways that women—as soldiers, rebels, and as perpetrators of violence—perform in, and influence war.

‘Carolina Hat’: Vona Groarke's Lament for Art O'Leary

Irish University Review ◽

10.3366/iur.2013.0080 ◽

2013 ◽

Vol 43 (2) ◽

pp. 274-287 ◽

Cited By ~ 1

Author(s):

Margaret Mills Harper

Keyword(s):

North Carolina ◽

Eighteenth Century ◽

Time Frame ◽

Domestic Space ◽

The Other ◽

Poetic Voice ◽

History Of ◽

The Many ◽

Oral Composition

Vona Groarke's 2008 version of Eibhlín Dubh Ní Chonaill's famous keen for her husband, Chaoineadh Airt Uí Laoghaire, features a poetic voice overtly inflected by Irish, English, and American diction and usage. Groarke's poem emphasizes its status as a textual event in more than one time frame as well as another spatial setting. The other time is multiple, including the many translations and discussions of the lament from its eighteenth-century composition until now. The place is also multiple: it might be Dublin or Manchester, Boston or London, or Wake Forest, North Carolina, where Groarke spends part of every year. This new poem stresses the mobility of Eileen's passionate lament: in Groarke's hands, it becomes a poem of the particular place that manages also, intriguingly, to highlight transnational cultural and linguistic implications. This version, another chapter in the history of a work that begins in the fluidity of oral composition and is repeatedly reworked in translations, emphasizes domestic space as generative as well as excessive, the site of desire. Groarke's poem locates itself both inside and, crucially, outside, a place to which one comes ‘carrying nothing’ in order to find, in a seeming paradox, nonrestrictive structures.

Telstra's Future Mode of Operation - the transformation of the Telstra's Network - 1992/93

Australian Journal of Telecommunications and the Digital Economy ◽

10.18080/jtde.v5n4.123 ◽

2017 ◽

Vol 5 (4) ◽

pp. 18-69

Author(s):

Ian Campbell

Keyword(s):

Chief Executive ◽

Senior Executive ◽

Hybrid Strategy ◽

Network Competition ◽

Mode Of Operation ◽

The Usa ◽

Major Transformation ◽

Exchange Network

The Australian & Overseas Telecommunications Corporation (AOTC), later Telstra, was established on 1st January, 1992, as a government owned corporation and as the national telecommunications carrier.At the same time the Australian telecommunications market was deregulated and network competition was expected to begin within several months.Studies had indicated that AOTC's inter-exchange network was perhaps five years behind similar networks in the USA and uncompetitive with the network to be built by the incoming competitor, Optus Communications (Optus).AOTC's first Chief Executive Officer, Frank Blount, was an experienced senior executive of A&T, one of the most respected telecommunications businesses in the world, which had been operating in the highly competitive telecommunications market in the USA over the previous eight years. Blount decided that one of his highest priorities, if not the highest, was a major transformation of the AOTC's inter-exchange network.Within seven months the AOTC board approved Plan D, an interim hybrid strategy which broadly achieved what was required for the network to be competitive. Within fourteen months the Board approved the Future Mode of Operation (FMO), a strategy to achieve a fully competitive, almost fully digital inter-exchange network which would approach world parity within five years. The FMO strategy would leap a gap close to ten years within five years.This is the story of the rationale and planning to launch Plan D and the FMO, the building of the first competitive telecommunications network strategy in the Postmaster General's Department (PMG), Telecom Australia (Telecom) and AOTC (Telstra) in over 90 years.

From Amsterdam to Bamako: a qualitative case study on diffusion entrepreneurs’ contribution to performance-based financing propagation in Mali

Health Policy and Planning ◽

10.1093/heapol/czz087 ◽

2019 ◽

Vol 34 (9) ◽

pp. 656-666 ◽

Cited By ~ 4

Author(s):

Lara Gautier ◽

Abdourahmane Coulibaly ◽

Manuela De Allegri ◽

Valéry Ridde

Keyword(s):

Qualitative Case Study ◽

Pilot Project ◽

Time Frame ◽

Future Research ◽

Policy Framing ◽

National Strategic Plan ◽

Performance Based Financing ◽

The Many ◽

Implementation Gaps

Abstract For the past 15 years, several donors have promoted performance-based financing (PBF) in Africa for improving health services provision. European and African experts known as ‘diffusion entrepreneurs’ (DEs) assist with PBF pilot testing. In Mali, after participating in a first pilot PBF in 2012–13, the Ministry of Health and Public Hygiene included PBF in its national strategic plan. It piloted this strategy again in 2016–17. We investigated the interactions between foreign experts and domestic actors towards PBF diffusion in Mali from 2009 to 2018. Drawing on the framework on DEs (Gautier et al., 2018), we examine the characteristics of DEs acting at the global, continental and (sub)national levels; and their contribution to policy framing, emulation, experimentation and learning, across locations of PBF implementation. Using an interpretive approach, this longitudinal qualitative case study analyses data from observations (N = 5), interviews (N = 33) and policy documentation (N = 19). DEs framed PBF as the logical continuation of decentralization, contracting policies and existing policies. Policy emulation started with foreign DEs inspiring domestic actors’ interest, and succeeded thanks to longstanding relationships and work together. Learning was initiated by European DEs through training sessions and study tours outside Mali, and by African DEs transferring their passion and tacit knowledge to PBF implementers. However, the short-time frame and numerous implementation gaps of the PBF pilot project led to incomplete policy learning. Despite the many pitfalls of the region-wide pilot project, policy actors in Mali decided to pursue this policy in Mali. Future research should further investigate the making of successful African DEs by foreign DEs advocating for a given policy.

The many faces of office noise – case contact center

Facilities ◽

10.1108/f-11-2013-0085 ◽

2015 ◽

Vol 33 (7/8) ◽

pp. 454-464 ◽

Cited By ~ 4

Author(s):

Heidi Rasila ◽

Tuuli Jylhä

Keyword(s):

Call Center ◽

Office Workers ◽

Contact Center ◽

Content Type ◽

Research Orientation ◽

Worker Perceptions ◽

Open Plan ◽

Sound Masking ◽

The Many ◽

Purpose – The purpose of this paper is to take a look at the phenomena of office noise and to try and outline the worker perceptions of noise in a multi-dimensional and holistic manner. This is done in a case study setting in contact center environment. Design/methodology/approach – The research was carried out in three phases. First, a review of existing research was carried out. Second, 28 interviews were carried out to outline the dimensions of office noise. Third, a set of 20 further interviews were carried out to study the dimensions of noise that appeared from the first phase of the research. Findings – The literature review introduces seven streams of office noise research. None of these looks at the office noise as a holistic and multi-dimensional experience of office workers. The results from the interviews suggest that office workers see the office noise to have negative, neutral and positive aspects. In call center context, the most important aspect of noise includes: psychological and physiological symptoms, dynamism, social setting, knowledge transfer, socialization and sound masking. Research limitations/implications – The data are limited to one specific kind of work setting, namely, contact center environment. Thus, the findings may not be generalized to cover other types of work. Even though the sample size of 48 interviewees is quite big for a qualitative research setting, the basic problem of the research orientation is still present. The results are intended to give an in-depth insight on dimensionality of office noise in the complex interrelated open-plan office system. Originality/value – Existing research on office noises and acoustics tends to see the office noises just as a negative phenomenon. This leads to research settings that neglect the positive aspects of the noise. Further, this leads to somewhat distorted discussion and practical recommendations.