Advances in Knowledge Management

2011 ◽  
pp. 42-67
Author(s):  
Andrea Hornett ◽  
Eric W. Stein
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Community Of Practice ◽  
Strategic Orientation ◽  
Competing Interests ◽  
Decision Making Processes ◽  
Collective Sensemaking ◽  
Group Enterprise ◽  
Insight Into ◽  
Level Of Analysis

This chapter adds to our understanding of knowledge management as an evolving body of concepts, relationships, strategies and practices. Using qualitative research methods, we examined activities of a community of practice for knowledge management professionals operating in a large metropolitan U.S. region. Accordingly, we produced an organizing framework that maps KM topics according to the tactical-strategic orientation of the KM issue and level of analysis (individual-group-enterprise). We constructed and populated the framework based on a content analysis of forty-four presentations made from 2001-2005, from survey data, from interviews conducted with key informants, and from data collected as participant-observers. The work provides insight into the decision-making processes of stakeholders with competing interests and adds to our understanding of collective sensemaking (Weick, 1995) in a community of practice. From the data, we generated a framework that can be used by practitioners to allocate resources for KM activities, technologies, and projects.

scholarly journals Governance challenges of mobility platforms: the case of Merwede, Utrecht

2021 ◽  
Vol 13 (1) ◽  
Author(s):  
Martijn van den Hurk ◽  
Peter Pelzer ◽  
Rianne Riemens
Keyword(s):  
Decision Making ◽  
The Netherlands ◽  
Development Process ◽  
Organizational Structures ◽  
Development Stage ◽  
Competing Interests ◽  
Governance Challenges ◽  
Decision Making Processes ◽  
Instructive Case ◽  
Empirical Illustration

Abstract Background Merwede is an envisioned neighbourhood in Utrecht (the Netherlands) that provides an instructive case to learn about the governance challenges of digital mobility platforms. Unique about Merwede is how the development of a mobility platform is envisioned to be integrated into the development of a new neighbourhood. Methodology This article discusses the case of Merwede and provides insights into its proposed mobility platform and how it is made. It illuminates governance challenges relevant to the design and operation of an unconventional mobility concept by disentangling outstanding practical issues concerning three key governance dimensions—organizational structures, decision-making processes, and instruments. Results The research provides an empirical illustration of governance questions that come up when mobility becomes a service and is integrated into the urban fabric from the very beginning of a development process. Already in the plan development stage, Merwede illustrates that difficult decisions are to be made and competing interests come to the fore.

Diagnostic conversations: Clinical Decision Making in surgery – Part 2

Diagnosis ◽  
2014 ◽  
Vol 1 (2) ◽  
pp. 189-193 ◽  
Author(s):  
David Allan Watters ◽  
Spencer Wynyard Beasley ◽  
Wendy Crebbin
Keyword(s):  
Decision Making ◽  
Clinical Decision Making ◽  
Clinical Decision ◽  
Learning Opportunities ◽  
Clinical Decisions ◽  
Decision Making Processes ◽  
Royal Australasian College ◽  
Insight Into ◽  
Made In

AbstractProceduralists who fail to review their decision making are unlikely to learn from their experiences, irrespective of whether the operative outcome is successful or not. Teaching junior surgeons to develop ‘insight’ into their own decision making has long been a challenge. Surgeons and staff of the Royal Australasian College of Surgeons worked together to develop a model to help explain the processes around clinical decision making and incorporated this model into a Clinical Decision Making (CDM) training course. In this course, faculty apply the model to specific surgical cases, within the model’s framework of how clinical decisions are made; thus providing an opportunity to identify specific decision making processes as they occur and to highlight some of the learning opportunities they provide. The conversation in this paper illustrates the kinds of case-based interactions which typically occur in the development and teaching of the CDM course.The focus in this, the second of two papers, is on reviewing post-operative clinical decisions made in relation to one case, to improve the quality of subsequent decision making.

scholarly journals Analyzing How Discursive Practices Affect Physicians’ Decision-Making Processes: A Phenomenological-Based Qualitative Study in Critical Care Contexts

2017 ◽  
Vol 54 ◽  
pp. 004695801773196
Author(s):  
Luigina Mortari ◽  
Roberta Silva
Keyword(s):  
Decision Making ◽  
Lived Experiences ◽  
Phenomenological Approach ◽  
Discursive Practices ◽  
Health Care Practices ◽  
Common Framework ◽  
Decision Making Processes ◽  
Care Practices ◽  
Icu Physicians ◽  
Insight Into

An intensive care unit (ICU) is a demanding environment, defined by significant complexity, in which physicians must make decisions in situations characterized by high levels of uncertainty. This study used a phenomenological approach to investigate the decision-making (DM) processes among ICU physicians’ team with the aim of understanding what happens when ICU physicians must reach a decision about the infectious status of a patient. The focus was put on the identification of how the discursive practices influence physicians’ DM processes and on how different ICU environments make different discursive profiles emerge, particularly when a key issue is at the center of the physicians’ discussion. A naturalistic approach used in this study is particularly suitable for investigating health care practices because it can best illuminate the essential meaning of the “lived experiences” of the participants. The findings revealed a common framework of elements that provide insight into DM processes in ICUs and how these are affected by discursive practices.

Communities of Practice Based Business Performance Evaluation

2011 ◽  
pp. 201-221
Author(s):  
Mei-Tai Chu ◽  
Rajiv Khosla
Keyword(s):  
Decision Making ◽  
Resource Allocation ◽  
Knowledge Management ◽  
Performance Evaluation ◽  
Communities Of Practice ◽  
Tacit Knowledge ◽  
Business Performance ◽  
Four Dimensions ◽  
Organizational Demands ◽  
Decision Making Processes

Knowledge Management (KM) is known to enhance an organization’s performance and innovation via the knowledge sharing both explicitly and tacitly. Moreover, Communities of Practice (CoPs) has been accepted as an effective way to retrieve and facilitate tacit knowledge particularly. Performance Evaluation of CoPs will significantly impact an organization’s strategic focus, knowledge transfer, resource allocation, and management performance. Meanwhile, proper measurement and decision making processes are critical for KM and CoPs success. However, the ultimate performance of CoPs implementation is uneasy to measure correctly. This chapter attempts to analyze how to establish a feasible framework to assess CoPs performance to meet organizational demands. This framework contains four dimensions and sixteen criteria built from review of existing literature and experts’ interviews in a large R &D organization. Therefore, this chapter tends to discuss the CoPs and its performance evaluation from a theoretical and practical perspective.

Using KMS as a Tool to Improve Decision Making Process

2013 ◽  
pp. 1-11 ◽  
Author(s):  
Rawan Khasawneh ◽  
Emad Abu-Shanab
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Management Practices ◽  
Decision Making Process ◽  
Sustained Competitive Advantage ◽  
Decision Making Processes ◽  
Strategic Goals ◽  
Development Processes ◽  
The Right ◽  
Future Work

Knowledge plays a central role in the decision making process, and it provides a better foundation for managers to make high quality decisions. On the other hand, having the right knowledge at the right time to make the right decision is becoming a competitive weapon utilized by organizations to achieve sustained competitive advantage and other strategic goals. Based on that, it is important for organizations to manage their knowledge (organization intellectual asset) in a more effective and efficient way in order to gain such benefits. This chapter explores knowledge management and decision-making processes and its general concepts, reviews several conceptual frameworks of knowledge management that affect the decision making process proposed in the literature, and demonstrates several knowledge-management practices in software development processes. Conclusions and proposed future work are stated at the end of the chapter.

Assessing Knowledge Management Systems Usage in Supporting Decision Making Processes in Organizations

2014 ◽  
pp. 326-340 ◽  
Author(s):  
Mahmoud Abdelrahman ◽  
K. Nadia Papamichail ◽  
Simon French
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Knowledge Economy ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Critical Factors ◽  
Public And Private ◽  
Decision Making Processes ◽  
Support Decision Making

With the advent of the knowledge economy and the growing importance of knowledge societies, organizations are constantly seeking new ways of leveraging knowledge assets to support Decision Making (DM) processes. This chapter presents an initial insight to the little-researched phenomenon of how Knowledge Management Systems (KMSs) can support DM processes in organizations. A synthesis of ideas from a literature review suggests a new conceptual framework with several critical factors that organizations should take into account to assess the usage of KMSs tools in supporting DM processes in organizations. The proposed framework, “USUQ,” will benefit managers in both public and private sectors in knowing how the Usage, Satisfaction, Usefulness, and the Quality of using KMSs can support DM processes.

scholarly journals Environmental Justice in India: The National Green Tribunal and Expert Members

2015 ◽  
Vol 5 (1) ◽  
pp. 175-205 ◽  
Author(s):  
Gitanjali Nain Gill
Keyword(s):  
Decision Making ◽  
Environmental Justice ◽  
Decision Makers ◽  
Decision Making Process ◽  
Environmental Disputes ◽  
Scientific Experts ◽  
Decision Making Processes ◽  
Technical Expert ◽  
Insight Into

AbstractThis article argues that the involvement of technical experts in decision making promotes better environmental results while simultaneously recognizing the uncertainty in science. India’s record as a progressive jurisdiction in environmental matters through its proactive judiciary is internationally recognized. The neoteric National Green Tribunal of India (NGT) – officially described as a ‘specialised body equipped with necessary expertise to handle environmental disputes involving multi-disciplinary issues’ – is a forum which offers greater plurality for environmental justice. The NGT, in exercising wide powers, is staffed by judicial and technical expert members who decide cases in an open forum. The experts are ‘central’, rather than ‘marginal’, to the NGT’s decision-making process.This article draws on theoretical insights developed by Lorna Schrefler and Peter Haas to analyze the role of scientific experts as decision makers within the NGT. Unprecedented interview access provides data that grants an insight into the internal decision-making processes of the five benches of the NGT. Reported cases, supported by additional comments of bench members, illustrate the wider policy impact of scientific knowledge and its contribution to the NGT’s decision-making process.

scholarly journals Knowledge Management for Sustainable Development in the Era of Continuously Accelerating Technological Revolutions: A Framework and Models

2021 ◽  
Vol 13 (6) ◽  
pp. 3353
Author(s):  
Meir Russ
Keyword(s):  
Decision Making ◽  
Sustainable Development ◽  
Knowledge Management ◽  
Conceptual Model ◽  
Human Society ◽  
Organizational Decision Making ◽  
New Era ◽  
Proposed Model ◽  
Decision Making Processes ◽  
Human Actors

This conceptual, interdisciplinary paper will start by introducing the commencement of a new era in which human society faces continuously accelerating technological revolutions, named the Post Accelerating Data and Knowledge Online Society, or ‘Padkos’ (“food for the journey; prog; provisions for journey”—in Afrikaans) for short. In this context, a conceptual model of sustainable development with a focus on knowledge management and sharing will be proposed. The construct of knowledge management will be unpacked into a new three-layer model with a focus on the knowledge-human and data-machine spheres. Then, each sphere will be discussed with concentration on the learning and decision- making processes, the digital supporting systems and the human actors’ aspects. Moreover, the recombination of new knowledge development and contemporary knowledge management into one amalgamated construct will be proposed. The holistic conceptual model of knowledge management for sustainable development is comprised by time, cybersecurity and two alternative humanistic paradigms (Homo Technologicus and Homo Sustainabiliticus). Two additional particular models are discussed in depth. First, a recently proposed model of quantum organizational decision-making is elaborated. Next, a boundary management and learning process is deliberated. The paper ends with a number of propositions and several implications for the future based on the deliberations in the paper and the models discussed and with conclusions.

scholarly journals The “Post Accelerating Data and Knowledge Online Society” (Padkos[1]): The first and the last continuously accelerating technological revolutions and their implications for Knowledge Sharing for Sustainable Development. [1] Food for the journey; prog; provisions for journey- in Afrikaans.

2021 ◽  
Author(s):  
Meir Russ
Keyword(s):  
Decision Making ◽  
Sustainable Development ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Conceptual Model ◽  
Human Society ◽  
Organizational Decision Making ◽  
New Era ◽  
Decision Making Processes ◽  
Human Actors

This conceptual, interdisciplinary paper will start by introducing the commencement of a new era in which human society faces continuously accelerating technological revolutions, named for short ‘Padkos’. In this context, a conceptual model of sustainable development with a focus on knowledge sharing and management will be proposed. The construct of knowledge management will be unpacked into a three-layer model with a focus on the knowledge-human and data-machine spheres. Then, each sphere will be discussed with concentrating on the learning and decision- making processes, the digital supporting systems and the human actors’ aspects. Moreover, the recombination of new knowledge development and contemporary knowledge management into one amalgamated construct will be proposed. The holistic conceptual model of knowledge sharing for sustainable development is comprised by time, cybersecurity and two alternative humanistic paradigms (Homo Technologicus and Homo Sustainabiliticus). Two additional particular models are discussed in depth. First, a recently proposed model of quantum organizational decision-making is elaborated. Next, a boundary management and learning process is particularized. The paper ends with several implications for the future based on the deliberations in the paper and the models discussed.

scholarly journals Adapting to Constraints - A Study of Green Star New Zealand's Effects on Decision Making using Classic Grounded Theory

2021 ◽  
Author(s):  
◽  
Hendrik Prins
Keyword(s):  
Decision Making ◽  
Grounded Theory ◽  
New Zealand ◽  
Construction Industry ◽  
Rating System ◽  
Rating Systems ◽  
Classic Grounded Theory ◽  
Decision Making Processes ◽  
Insight Into ◽  
Core Variable

<p>Over the last 25 years building rating systems have been developed to quantify and promote sustainable development in the construction industry. Many countries have now developed their own rating system and some systems have been adapted for international use. The different outcomes and results from their use have been under much scrutiny from developers, clients, industry, and academics. Concerns such as increased cost, points buying, and discrepancies between the rated design and completed projects have been identified.   In order to better understand why these concerns occur, the Green Star New Zealand rating system – adapted from Green Star Australia – was studied to quantify its effects on rated projects. The overall aim of this thesis was to investigate the effects of Green Star New Zealand on the decision making process. Specifically, the way in which this system affects the decision making processes during the design of a rated building was investigated to provide insight into reasons why these different outcomes may occur.   This was undertaken through a classic grounded theory study during which professionals experienced in the use of Green Star were interviewed, and the data collected from the interviews was inductively analysed to generate conceptual theory and concepts. The interview data and discussion with the participants identified that decision making is affected largely through the different constraints and conditions encountered when using Green Star and how they are adapted to. These are applied to decision making through a number of different ways, being directly or indirectly related to Green Star, something decided on with or without prior experience, or internal or external to the design team.  The analysis identified several categories which explained processes and behaviours resulting from the use of Green Star. These are ‘managing Green Star requirements’, ‘credit targeting’, ‘working with unknowns’, ‘disconnection of knowledge’, and ‘balancing project requirements’. It is these categories that caused adaptation to emerge as the primary process of resolving constraints, with ‘adapting to constraints’ emerging as the core variable.</p>

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