EIS for Consumers Classification and Support Decision Making in a Power Utility Database

Author(s):  
Juan Ignacio Guerrero Alonso ◽  
Carlos León de Mora ◽  
Félix Biscarri Triviño ◽  
Iñigo Monedero Goicoechea ◽  
Jesús Biscarri Triviño ◽  
...  

The increasing of the storage system capacity and the reduction of the access time have allowed the development of new technologies which have afforded solutions for the automatic treatment of great databases. In this chapter a methodology to create Enterprise Information Systems which are capable of using all information available about customers is proposed. As example of utilization of this methodology, an Enterprise Information System for classification of customer problems is proposed. This EIS implements several technologies. Data Warehousing and Data Mining are two technologies which can analyze automatically corporative databases. Integration of these two technologies is proposed by the present work together with a rule based expert system to classify the utility consumption through the information stored in corporative databases.

2011 ◽  
pp. 472-486
Author(s):  
Juan Ignacio Guerrero Alonso ◽  
Carlos León de Mora ◽  
Félix Biscarri Triviño ◽  
Iñigo Monedero Goicoechea ◽  
Jesús Biscarri Triviño ◽  
...  

The increasing of the storage system capacity and the reduction of the access time have allowed the development of new technologies which have afforded solutions for the automatic treatment of great databases. In this chapter a methodology to create Enterprise Information Systems which are capable of using all information available about customers is proposed. As example of utilization of this methodology, an Enterprise Information System for classification of customer problems is proposed. This EIS implements several technologies. Data Warehousing and Data Mining are two technologies which can analyze automatically corporative databases. Integration of these two technologies is proposed by the present work together with a rule based expert system to classify the utility consumption through the information stored in corporative databases.


2017 ◽  
Vol 8 (1) ◽  
pp. 18-32 ◽  
Author(s):  
Sharath Sasidharan ◽  
Radhika Santhanam ◽  
Daniel Brass

Prior research has indicated that employees rely on their informal social network to acquire knowledge essential for assimilating new technologies into their work practices. This study investigates the role of the help desk and online help in providing knowledge support for individual users and workgroups after the implementation of an Enterprise Information System. In addition to the informal social network, the people-driven help desk and system-driven online help are incorporated into a multi-modal social network framework to understand their synergistic impact on implementation success. The findings of the study indicate that the help desk provides knowledge support to both individuals and workgroups, while online help has a nuanced effect that depends on the density of individual and workgroup social network connections. The study further emphasizes the relevance of multi-modal social networks in understanding the combined network effects of people and systems.


Author(s):  
Paul T. Kidd

The implementation of Enterprise Information Systems is a difficult task, even for large companies. It can be even more so for Small and Medium Size Enterprises (SMEs), for most are seriously constrained in terms of time, money and skills. The key to successful implementation lies in achieving an alignment between strategy, technology, organization and people, and also in achieving commitment to the new technologies. An implementation method called HiSTOP, which stands for High Integration of Strategy, Technology, Organization and People, is described. This method provides a means of adjusting all four elements so that each is appropriate and also so that all four elements fit together. Although the method was initially designed with SMEs in mind, the method is also suitable for larger companies, hence the chapter considers both types of enterprises. The method places emphasis on development of internal implementation competencies. The key foundational principles of the method are discussed along with some key findings from early trials.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
T.S. Deepu ◽  
V. Ravi

PurposeThe process of supply chain digitalization (SCD) through enterprise and inter-enterprise information systems (EIIS) is a challenging task. Understanding and studying barriers of SCD adopting EIIS are essential for better management of supply chains (SCs) in the long run. This paper analyses the key EIIS adoption barriers affecting the process of SCD.Design/methodology/approach Fifteen key EIIS barriers of SCD in the context of an electronic SC were identified from existing literature and in consultation with experts from industry and academia. Grey-based decision-making trial and evaluation laboratory (DEMATEL) methodology is used to identify cause–effect relationship and extent of the strength of relationship amongst EIIS barriers. Sensitivity analysis is done to verify the robustness of the study.Findings EIIS barriers were classified into seven major cause factors and eight effect factors. This study provides a structural framework of key EIIS adoption barriers to decision makers by classifying barriers into cause and effect groups for effective SCD and better management.Originality/value This study contributes to SC literature by exploring key EIIS barriers affecting the process of SCD. These findings will also help the practitioners in effective decision making for digitalization.


2014 ◽  
Vol 687-691 ◽  
pp. 1810-1813
Author(s):  
Wei Wang ◽  
Wen Ting Yang ◽  
Gui Xian Ye ◽  
Jun Lan Sun

Enterprise information system is based on the condition of the computer network technology information platform. It has an important value for enterprises to enhance its brand influence, enhance customer management, promote the development of e-commerce processes, promote enterprise management level, adapt to the current situation of information and other aspects of economic development. There are some problems in the current enterprise information system construction. The current information system should make scientific plan, expand information systems development space, play a catalytic role in the government promote, emphasis on information security, strengthen of human resources and team building starting implementation of enterprise information systems building strategy.


2013 ◽  
Vol 411-414 ◽  
pp. 2576-2582
Author(s):  
Ke Yu ◽  
Xing Xin Nie ◽  
Qing Fan

This paper establishes an enterprise information system configuration management model based on graph theory. Comb all nodes support enterprise information systems for the application system, host, operating system, middleware, database, applications, a database instance, network devices, storage devices, virtual host, virtual platform,11 kinds of configuration items. And sort out the relationships between them to no effect, no effect of virtual relationship, positive impact, positive impact of virtual relationships, reverse impact, reverse impact of virtual relations,6 kinds of relationships. All configurations supporting enterprise information systems and the relationships of them is seen as a weighted digraph. Then the weighted digraph is represented as an edge weight matrix. The edge weight matrix of a particular application system configuration relationships graph is solved according to the edge weight matrix of global configuration relationships graph, Help Operations staff clearly identify the composition of the information systems. The edge weight matrix of the impact of a change on a configuration item is solved according to the edge weight matrix of global configuration relationships graph. Provides a valuable reference views to operations staff when they repair a configuration.


2014 ◽  
Vol 1037 ◽  
pp. 561-564
Author(s):  
Xian Jing Ruan

At present, the uneven in the degree of new energy automotive industry informatization, although all have set up their own ERP system, but each enterprise information system lack of coordination, information isolated island in serious condition, and the degree of information is serious inconsistent. But each enterprise’s investment in informatization construction is long-term, very strong desire for urgently establish recognition system. This paper analyses the basic principle and the classification of RFID system, discusses the application of RFID in the new energy automotive production line, studies the problems and countermeasures faced by RFID technology.


Author(s):  
Tony Jewels

Although the notion of an enterprise information system (EIS) has been around now for several decades, there appears still to be a general lack of understanding within various sections of higher education over the true nature of these systems and subsequently how they should be presented to students. Although the topic itself is currently a hot one, with potential employers around the globe eagerly seeking new graduates versed in various aspects of EIS, this apparent lack of understanding has the potential to translate into courses or curricula that may not provide the most appropriate graduate skill sets. This chapter discusses how one university in the United Arab Emirates is addressing this issue by providing a curriculum and courses that set out to develop local graduates that will be highly valued by organisations seeking to extract full value from their own EIS’s.


Author(s):  
Malihe Tabatabaie ◽  
Richard Paige ◽  
Chris Kimble

The concept of an Enterprise Information System (EIS) has arisen from the need to deal with the increasingly volatile requirements of modern large-scale organisations. An EIS is a platform capable of supporting and integrating a wide range of activities across an organisation. In principle, the concept is useful and applicable to any large and SMEs, international or national business organisation. However, the range of applications for EIS is growing and they are now being used to support e-government, health care, and non-profit / non-governmental organisations. This chapter reviews research and development efforts related to EIS, and as a result attempts to precisely define the boundaries for the concept of EIS, i.e., identifying what is and what is not an EIS. Based on this domain analysis, a proposal for using goal-oriented modelling techniques for building EIS is constructed; the proposal is made more concrete through illustration via an example.


Author(s):  
Malihe Tabatabaie ◽  
Richard Paige ◽  
Chris Kimble

The concept of an Enterprise Information System (EIS) has arisen from the need to deal with the increasingly volatile requirements of modern large-scale organisations. An EIS is a platform capable of supporting and integrating a wide range of activities across an organisation. In principle, the concept is useful and applicable to any large and SMEs, international or national business organisation. However, the range of applications for EIS is growing and they are now being used to support e-government, health care, and non-profit / non-governmental organisations. This chapter reviews research and development efforts related to EIS, and as a result attempts to precisely define the boundaries for the concept of EIS, i.e., identifying what is and what is not an EIS. Based on this domain analysis, a proposal for using goal-oriented modelling techniques for building EIS is constructed; the proposal is made more concrete through illustration via an example.


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