Assessing China's E-government and Its Impact on Government and Citizen Relationship
The goal of this chapter is to examine the e-government development in China and its political impact on the communist countries’ transition to democracy by transforming relations between the government and citizens. It is widely accepted that e-government can help to encourage government transparency, expand the information flow, promote work efficiency and increase citizens’ political participation. This may be true in open democracies, yet there is little scholarly support for this conventional wisdom applied in authoritarian societies. This chapter will test hypotheses that e-government can improve the quality of government by enhancing citizens’ accessibility to information and service, increasing citizens’ political participation and promoting citizen outreach of the Chinese government. The chapter will indicate that e-government is transforming relations between citizens and the Chinese government and show how it is playing an essential role in China’s incremental process of democratization.